Allen County Children Services

What Allen County Children Services does

Allen County Children Services (ACCS) is a county government children services agency headquartered at 123 W. Spring St. in Lima, Ohio, providing child protective services, foster care, and adoption services exclusively to residents of Allen County. The agency operates under the regulatory oversight of the Ohio Department of Job and Family Services (ODJFS) and is funded through public county, state, and federal allocations; it does not charge fees for its core services. Its service portfolio is organized into Protective Services (intake and assessment, ongoing case management, in-home supportive services, relative/kinship care coordination, protective supervision, and plans of safe care), Foster/Adoption Services (traditional foster care, adoption, treatment foster care, and the Wendy's Wonderful Kids child-focused recruitment program), and community-facing programs (Adopt-A-Family holiday sponsorship serving approximately 200 children per year, Food For Families distribution events, and Child Abuse Prevention Month activities).

The agency is supported by 44 employees across functional units led by Program Administrators (Chad Reichenbach for Intake and Investigations; Robert Bruni for Social Services; Shelly Conrad for Foster Care and Relative Care/Kinship) and a Communications and Outreach Coordinator (Greg Sowinski). Sarah Newland serves as Executive Director, having been named to the permanent role after serving as interim since June and following nine years as an assistant Allen County prosecutor handling the agency's legal cases. Underlying technology is standard government agency IT infrastructure for case management, client records, and public communications, supplemented by Microsoft Teams for virtual foster parent recruitment and an online inquiry form for prospective foster and adoptive parents.

ACCS's go-to-market approach is community-based rather than commercial: the agency recruits foster and adoptive families through recurring virtual informational meetings, presence at community events such as Third Thursdays in Downtown Lima and the Allen County Fair, and direct outreach via its website and Facebook page. Distribution is direct-to-public through the Lima office, a phone-based report abuse hotline (419-227-8590), an after-hours emergency line routed through the Allen County Sheriff's Office (419-227-3535), and coordinated referrals from mandated reporters and partner organizations. Its "customers" are the children and families served under its statutory mandate, with named beneficiaries including 12 children who found permanent adoptive homes in 2024 and 69 relative/kinship caregiver homes supported by the agency.

Name

Allen County Children Services

Legal name

Allen County Children Services

Website

https://allencsb.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Allen County Children Services is a publicly-funded county government agency in Lima, Ohio that provides child protective services, foster care, and adoption services exclusively to children and families in Allen County. It operates 44 staff under the regulatory oversight of the Ohio Department of Job and Family Services.

Ownership category

akta.pro rank

Product category

Public Child Welfare Services

NAICS

Child and Youth Services (62411), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Child Welfare, Foster Care & Adoption Services (BPAGAEAE)

akta.pro secondary industries

Family Resource Centers & Wraparound Support Services (EDACALAH), Child Rights & Protection (BPADAGAG)

Keywords

• Child protective services
• Foster care services
• Adoption services
• Kinship care support
• Child welfare agency

Headquarters

HQ city

Lima

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Public Funding: As a county government children services agency, Allen County Children Services is funded through public sources including county, state, and potentially federal allocations for child welfare services.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Allen County Children Services is a county government child welfare agency that provides child protective services, foster care, kinship care, and adoption services to residents of Allen County, Ohio. Services span intake and assessment of suspected abuse and neglect, ongoing case management, in-home supportive services, traditional and treatment foster care, and recruitment and support of adoptive families. The agency also runs community programs such as the Adopt-A-Family holiday sponsorship and Food For Families distributions, and operates a 24/7 report-abuse hotline.

Product overview

Allen County Children Services operates as a county-level public child welfare agency offering a portfolio of interconnected services organized around child protection, foster care, and adoption. The core service structure consists of Protective Services (intake, assessment, ongoing case management, in-home supports, kinship care, and protective supervision) and Foster/Adoption Services (traditional foster care, Treatment Foster Care Collaboration with Auglaize and Hardin counties, adoption, and the Wendy's Wonderful Kids child-focused recruitment program). The agency maintains a digital presence through an online Report Abuse Hotline, a Foster/Adoption Inquiry Form, and a Waiting Child listing portal. Community-facing programs include the Adopt-A-Family holiday gift sponsorship and Food For Families food distribution events. The agency conducts regular virtual foster parent recruitment meetings and maintains governance through board and committee meetings. This is a single-agency public services organization, not a technology product company.

Differentiator

Problem solved

Functional benefit

Products and services

• Protective Services Core child welfare service encompassing intake and assessment of suspected abuse and neglect, ongoing case management, in-home supportive services, relative/kinship care coordination, protective supervision, and plans of safe care to ensure child safety for children and families in Allen County.
• Foster Care Temporary safe living arrangements for children removed from unsafe homes, providing placement matching, licensing support, and reunification preparation for foster families certified through the Ohio Department of Job and Family Services.
• Treatment Foster Care Collaboration Tri-county program (Allen, Auglaize, and Hardin counties) combining therapeutic interventions within foster homes for children who have complex emotional, behavioral, or developmental needs, offering specialized training, financial assistance, 24/7 crisis support, and respite services.
• Adoption Services Permanency service for children in the permanent custody of the agency, including recruitment of adoptive parents, home studies, match-making, and post-adoption support.
• Wendy's Wonderful Kids Grant-funded program created by the Dave Thomas Foundation for Adoption that provides child-focused recruiters who use child-specific strategies to match children in the agency's permanent custody with adoptive families.
• Report Abuse Hotline Reporting channel for suspected child abuse or neglect, staffed during business hours (419-227-8590) and connected to on-call caseworkers via law enforcement after hours through the Allen County Sheriff's Office (419-227-3535).
• Foster/Adoption Inquiry Form Online inquiry form for prospective foster and adoptive parents to submit initial interest and contact information to the agency through the website.
• Waiting Child Listings Public profiles of children in the permanent custody of the agency who are available for adoption, including photos, interests, and contact information for caseworkers.
• Relative/Kinship Care Placement of children with adult relatives or known caregivers to preserve family connections, providing support services to the agency's kinship caregivers (69 supported homes).
• Adopt-A-Family Program Annual holiday gift sponsorship program matching community sponsors with families served by the agency to ensure children receive presents at Christmas, serving approximately 200 children per year.
• Food For Families Periodic food distribution event held in the agency parking lot providing food assistance to families served by Allen County Children Services.
• Virtual Foster Parent Informational Meetings Regularly scheduled virtual recruitment events hosted via Microsoft Teams at noon and 5:30 p.m. (first Wednesday of each month), providing prospective foster parents with information about the foster parenting process.

Quantifiable outcome

• 12 children found forever homes through adoption in 2024
• +3 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered core and minor.

• Ohio Department of Job and Family Services (ODJFS)coreStrategic or Co-development PartnerState agency that certifies foster families and regulates child welfare services. ACCS operates under ODJFS guidelines and its foster parents are certified through ODJFS requirements.
• Auglaize County Job and Family ServicescoreStrategic or Co-development PartnerPartner in the Treatment Foster Care Collaboration tri-county program, working with ACCS and Hardin County to provide treatment foster care services.
• Hardin County Job and Family ServicescoreStrategic or Co-development PartnerPartner in the Treatment Foster Care Collaboration tri-county program, working with ACCS and Auglaize County to provide treatment foster care services.
• Dave Thomas Foundation for AdoptioncoreStrategic or Co-development PartnerCreated and funds the Wendy's Wonderful Kids program that provides child-focused adoption recruiters for children needing permanency through adoption.
• Allen County Juvenile CourtcoreStrategic or Co-development PartnerCourt system that works with ACCS on cases involving child abuse, neglect, custody, and adoption. Jointly hosts Community for Kids events.
• Allen County Sheriff's OfficecoreChannel Partner/ Reseller/ DistributorProvides emergency after-hours contact for child abuse reports and on-call caseworker coordination. Primary law enforcement partner for child safety emergencies.
• Lima Police DepartmentminorChannel Partner/ Reseller/ DistributorLocal law enforcement agency that coordinates with ACCS on child safety and abuse investigations in Lima.
• Coleman Professional ServicescoreStrategic or Co-development PartnerMental health services provider that coordinates with ACCS on behavioral health services for children and families served by the agency.
• Mental Health and Recovery Services BoardcoreStrategic or Co-development PartnerCounty board that coordinates mental health and addiction services, working with ACCS to provide comprehensive care for families.
• Allen County Department of Job and Family ServicescoreStrategic or Co-development PartnerCounty agency that coordinates on job and family services, working collaboratively with ACCS on family support services.
• Lima Safety CityminorStrategic or Co-development PartnerPartner in child safety education; ACCS helped create a fire safety video for children through this collaboration.
• Lima Fire DepartmentminorStrategic or Co-development PartnerCollaborated with ACCS and Lima Safety City to create a fire safety video teaching children how to survive a house fire.
• Allen County Health DepartmentminorStrategic or Co-development PartnerCounty health agency that coordinates with ACCS on health-related services for children and families.
• Safe Kids Greater ToledominorStrategic or Co-development PartnerChild safety organization; ACCS participated in a social media safety video project through this partnership.
• Lima SchoolscoreStrategic or Co-development PartnerPartner in education for children served by ACCS; jointly kicked off Child Abuse Prevention Month at Lima Senior High School.
• Reineke Ford of LimaminorOthersLocal business that donated a vehicle maintenance certificate to honor kinship caregiver Tywona Bevis.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Dave Thomas Foundation for Adoption: National nonprofit that created and funds the Wendy's Wonderful Kids program which ACCS participates in. A broader incumbent operating across many counties and states to drive adoption outcomes for foster children.

Direct peers

• Cuyahoga County Division of Children and Family Services: Large Ohio county children services agency serving Cuyahoga County (Cleveland). Provides identical child protective, foster care, and adoption services as ACCS, though at significantly larger scale within the same ODJFS regulatory environment.
• Hamilton County Jobs and Family Services: Ohio county agency providing children services among other family support programs. Comparable to ACCS in operating model, funding structure, and statutory mandate under Ohio's children services framework.
• Franklin County Children Services: Ohio county children services agency serving Franklin County (Columbus). Directly comparable to ACCS as a county-level public child welfare agency delivering the same statutorily mandated intake, foster care, and adoption services under ODJFS oversight.
• Auglaize County Job and Family Services: Active collaboration partner with ACCS in the tri-county Treatment Foster Care Collaboration. Functions as a direct peer delivering comparable child welfare services in the adjacent county under the same ODJFS structure.
• Hardin County Job and Family Services: Third partner in ACCS's Treatment Foster Care Collaboration. Operates as a county children services agency delivering analogous protective services, foster care, and family support functions in an adjacent Ohio county.
• Montgomery County Department of Job and Family Services: Ohio county agency delivering children services in the Dayton region. Directly comparable to ACCS as a public child welfare provider operating under Ohio's statewide framework.
• Summit County Children Services: Ohio county children services board serving Summit County (Akron). Provides the same statutory child welfare services as ACCS, including intake, foster care, adoption, and kinship support, under ODJFS oversight.
• Lucas County Children Services: Ohio county children services agency serving Lucas County (Toledo). Comparable in mandate, funding model, and service portfolio to ACCS, operating under the same Ohio child welfare regulatory framework.

Emerging players

• SAFY Behavioral Health (Lima): Behavioral health provider with a Lima, Ohio location serving overlapping populations with ACCS. Functions as a complementary service provider rather than a direct competitor, but intersects on youth and family support cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/share.php
• Xx.com/tweet
• LinkedInlinkedin.com/company/allen-county-children-services
• Pinterestpinterest.com/pin/create/button/?url=https%3A%2F%2Fallencsb.com%2F

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Allen County Children Services