Coleman Professional Services
Coleman Health Services is an Ohio-based 501(c)(3) nonprofit delivering mental health, addiction, crisis, housing, and employment services to children, adults, and families across 57+ Ohio counties via walk-in centers, mobile response teams, and 988 Lifeline coverage.
- Company typePrivate
- Founded1978
- HeadquartersKent, United Kingdom
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Coleman Professional Services does
Coleman Professional Services, operating as Coleman Health Services, is a 501(c)(3) nonprofit community behavioral health organization founded in 1978 in Portage County, Ohio, and headquartered in Kent. The organization delivers a full continuum of behavioral healthcare to children, adults, and families across 57+ Ohio counties, including outpatient mental health counseling, psychiatry and medication management, substance use disorder treatment, crisis intervention, case management, supportive housing, employment services, and adult protective and guardianship services. Coleman operates 24/7 walk-in crisis centers in Allen, Portage, and Stark counties; youth and adult mobile response teams; a designated 988 Suicide & Crisis Lifeline answering center covering 14 Northwest Ohio counties and five Stark-area counties (plus statewide text/chat); a Mobile Response Stabilization Services (MRSS) program under which it serves as Regional Management Provider for multiple state regions; and a Crisis Stabilization Unit in Stark County. The organization also operates the I PROMISE HealthQuarters integrated care facility in Akron through a partnership with the LeBron James Family Foundation and AxessPointe Community Health Centers, and participates in the OhioRISE Medicaid managed care program for youth with complex needs.
Coleman's business model is a hybrid nonprofit revenue structure: county mental health and recovery board contracts fund the bulk of county-level services; state and federal contracts (Ohio Department of Mental Health and Addiction Services for MRSS, SAMHSA for 988) support crisis infrastructure; Medicaid managed care payments flow through OhioRISE and standard behavioral health billing; foundation grants, corporate donations, individual contributions, and United Way allocations backstop community programs; and two wholly owned social enterprises — Bean and the Baker (a Ravenna café providing job training) and Coleman Data Solutions (document management and data entry employing people with disabilities, formerly Sage Computer Services) — generate earned income while supporting vocational rehabilitation. Services are provided regardless of ability to pay under the organization's 501(c)(3) status. Coleman's go-to-market is community-led and referral-driven, with intake through county boards, hospitals, courts, schools, first responders, and direct walk-in/crisis-line access; major referral and funding relationships include Summit ADM Board, Trumbull County Mental Health and Recovery Board, Akron and Stark community foundations, United Way, and criminal justice systems across Allen, Auglaize, Belmont, Hardin, Portage, Stark, and Trumbull counties. The organization holds CARF and Ohio Department of Mental Health and Addiction Services accreditations and employs approximately 900 staff.
Coleman Professional Services firmographics
Firmographics- Name
- Coleman Professional Services
- Legal name
- Coleman Health Services
- Website
- https://colemanservices.org
- Company type
- Private
- Founded year
- 1978
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Coleman Health Services is an Ohio-based 501(c)(3) nonprofit delivering mental health, addiction, crisis, housing, and employment services to children, adults, and families across 57+ Ohio counties via walk-in centers, mobile response teams, and 988 Lifeline coverage.
- Ownership category
- akta.pro rank
Coleman Professional Services industry classification
Industry- Product category
- Behavioral Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Other Individual and Family Services (624190)
- SIC
- Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300)
- akta.pro primary industry
- Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)
- akta.pro secondary industries
- Crisis Stabilization Units & Psychiatric Emergency Services (HLAFACAH), Outpatient Mental Health & Counseling Clinics (HLAFABAC), Mental Health & Crisis Support Services (BPAGACAD)
Keywords
Where Coleman Professional Services is headquartered
LocationHeadquarters
- HQ city
- Kent
- HQ country
- United Kingdom
- HQ region
- Europe
Offices7 records
Markets served
Coleman Professional Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Nonprofit Charitable Services: Tax-exempt nonprofit under IRC section 501(c)(3). Services provided regardless of ability to pay, funded through donations, government grants, and community partner support.
- Community Partnerships and Mental Health Board Funding: Funded by county mental health and recovery boards, community foundations, and corporate donors listed in donor honor roll.
- Social Enterprise Businesses: Coleman Data Solutions provides document management services and creates employment for people with disabilities. Bean and the Baker restaurant provides job training and vocational services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Other | Sliding scale / need-based services |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Coleman Professional Services product offering
Product offeringCore offering
Coleman Professional Services (doing business as Coleman Health Services) is an Ohio-based nonprofit 501(c)(3) behavioral health organization that delivers outpatient mental health counseling, psychiatry and medication management, substance use disorder treatment, 24/7 crisis intervention, case management, supportive housing, employment services, and Mobile Response Stabilization Services (MRSS). The organization also runs social enterprises — Bean and the Baker café and Coleman Data Solutions — that create employment for people with disabilities while funding nonprofit services.
Product overview
Coleman Health Services is a nonprofit behavioral health organization offering a comprehensive, integrated portfolio of services across Ohio. The organization provides a full continuum of care organized into three pillars: Fostering Recovery (clinical services including addiction treatment, mental health counseling, psychiatry, crisis intervention, and Mobile Response Stabilization Services), Building Independence (residential services, housing assistance, and social enterprises including Bean and the Baker cafe and Coleman Data Solutions), and Changing Destinies (employment services and supportive services including guardianship, jail liaison, and adult protective services). Key crisis resources include 24/7 crisis hotlines, the 988 Suicide & Crisis Lifeline, Crisis Stabilization Units, and Mobile Response and Stabilization Services. The organization also operates the I PROMISE HealthQuarters in Akron as a whole-person healthcare facility in partnership with AxessPointe and the Lebron James Family Foundation. Services are available to children, adults, and families across 57+ Ohio counties, with a focus on whole-person, trauma-informed care regardless of ability to pay.
Differentiator
Problem solved
Functional benefit
Brands
- I PROMISE HealthQuarters: A comprehensive healthcare facility in Summit County providing behavioral health services in partnership with AxessPointe Community Health Centers and the Lebron James Family Foundation
- Bean and the Baker
- Coleman Data Solutions
Products and services
- Addiction Services Community health services for Ohio residents addressing substance use disorders and addiction treatment across the state.
- 24/7 Crisis Services Round-the-clock mental health crisis support delivered via hotlines and walk-in crisis centers across Ohio counties.
- Crisis Services Crisis response, intervention, and stabilization teams providing emergency mental health support including 24/7 hotlines and walk-in crisis centers.
- 988 Suicide & Crisis Lifeline National crisis hotline (call, text, chat) connecting individuals with trained counselors for mental health crises, suicidal thoughts, and emotional distress.
- Mobile Response and Stabilization Services (MRSS) Mobile mental health crisis intervention for youth and families providing face-to-face support in home, school, or community settings with up to 42 days of follow-up stabilization.
- Crisis Stabilization Unit (CSU) Multi-day residential stays in safe settings for individuals facing addiction or mental health crises, providing medication management, counseling, and linkage to community resources.
- Mental Health Services Comprehensive mental health services including counseling, psychiatry, medication management, and peer support for children, adults, and families.
- Counseling & Therapy Outpatient counseling services in individual and group settings addressing mental and behavioral health issues for adults, teens, and children.
- Psychiatry Services Psychiatric assessments, evaluations, and medication management for adults, adolescents, and children with mental health and substance use disorders.
- Case Management Comprehensive care coordination for children and adults including treatment planning, daily living support, crisis prevention, and community resource connections.
- OhioRISE Medicaid managed care program serving youth with complex, multisystem needs across Ohio.
- Employment Services Job matching, interview assistance, transportation services, and career counseling to help clients secure employment.
- Housing Services Housing assistance, youth transitional services including apartment living, budget management classes, and programs for independent living.
- Guardianship Services Court-appointed legal guardians advocating for adults and seniors unable to make necessary decisions to protect themselves.
- Jail Liaison Support Jail diversion program identifying and diverting individuals with mental illness and addictions from the criminal justice system into treatment.
- Payeeship Social Security Representative Payeeship program helping individuals manage their Social Security and SSI payments for daily needs.
- Mental Health First Aid and QPR Public education courses teaching participants to recognize mental health warning signs and provide initial support, including Youth Mental Health First Aid and suicide prevention training.
- I PROMISE HealthQuarters Whole-person healthcare facility in Akron providing integrated behavioral health, physical health, dental, optometry, and pharmacy services for Summit County residents.
- Bean and the Baker Community cafe in Ravenna, Ohio offering food service while providing job training and employment opportunities for individuals in rehabilitation programs.
- Coleman Data Solutions Document management and data entry services providing employment for individuals with disabilities while serving government, healthcare, education, and business clients.
Quantifiable outcome
- 30,000+ clients served annually
- +3 more outcomes
Companies that use Coleman Professional Services
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles4 records
Coleman Professional Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Coleman Professional Services partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- SAMHSA (Substance Abuse and Mental Health Services Administration)coreFederal agency overseeing the 988 Suicide & Crisis Lifeline. Coleman answers calls as part of the national lifeline network.
- Lebron James Family FoundationcoreLed partnership to create I PROMISE HealthQuarters - a comprehensive healthcare facility in Akron providing behavioral and physical health services to Summit County residents.
- AxessPointe Community Health CenterscorePartner providing physical and dental healthcare at I PROMISE HealthQuarters in partnership with Coleman's behavioral health services.
- Ohio Department of Mental Health and Addiction ServicescoreState agency in charge of 988 Lifeline rollout in Ohio. Coleman designated as Regional Management Provider for MRSS across multiple state regions.
Scale indicators6 records
Recent moves6 records
Expansion highlights7 records
Coleman Professional Services competitors and assessment
Company assessmentDirect peers
- OhioGuidestone: Large Ohio-based nonprofit behavioral health and family services organization with similar service breadth (mental health, addiction, autism, early childhood) and similar county-by-county service model. Most direct geographic and mission peer to Coleman.
- Meridian Behavioral Health: Multi-state operator of residential and outpatient mental health and substance use programs. Comparable to Coleman's clinical service portfolio, especially residential and addiction services.
- Camelot Community Care: Multi-state nonprofit providing behavioral health, foster care, and youth services including mobile crisis response. Comparable to Coleman's MRSS-style youth crisis work and social enterprise approach.
- Thresholds: Chicago-based nonprofit providing mental health, substance use, housing, and employment services with a similar whole-person care philosophy and integrated service-line approach. Comparable as a multi-county CMHC with social enterprise elements.
- Mental Health Center of Denver: Community mental health center offering crisis, outpatient, housing, and recovery services with a similar integrated model. Operates as a CMHC in a single metro/region, comparable in scale and mission to Coleman's footprint.
Broad incumbents
- Centerstone: One of the largest U.S. nonprofit behavioral health providers operating across multiple states with crisis, outpatient, addiction, and housing services. Comparable to Coleman in service portfolio and nonprofit CMHC positioning but at significantly larger geographic scale.
- Volunteers of America (Ohio & Indiana): Large national nonprofit providing behavioral health, housing, and veteran services across multiple states including Ohio. Comparable to Coleman's supportive housing and behavioral health work, but operates as part of a much larger national federation.
Regional players
- Child & Family Services: Nonprofit behavioral health and family services organization offering counseling, crisis intervention, and case management. Comparable service portfolio to Coleman's outpatient and crisis lines, but operating in a different region.
Emerging players
- CHESS Health: Technology-enabled addiction and mental health platform with peer recovery support and engagement tools. Comparable to Coleman's addiction services and crisis-line work as a digital adjunct, but operates as a tech vendor rather than direct service provider.
Others
- Coleman Behavioral Health Services (Michigan): Michigan-based behavioral health provider offering outpatient mental health, crisis, and IDD services. Despite the similar name, operates as a separate entity; comparable as a state-focused CMHC with crisis services but in a different geography.
Market position
Strengths5 records
Weaknesses2 records
Competitive moat5 records
Key risks2 records
Key highlights7 records
Customer concentration
Coleman Professional Services social profiles
Digital presenceColeman Professional Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Coleman Professional Services leadership team
Management profileNumber of profiles
Profiles3 records
Coleman Professional Services subsidiaries and ownership
Company hierarchySubsidiaries2 records
Coleman Professional Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Coleman Professional Services M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Coleman Professional Services
What does Coleman Professional Services do?
Coleman Professional Services (doing business as Coleman Health Services) is an Ohio-based nonprofit 501(c)(3) behavioral health organization that delivers outpatient mental health counseling, psychiatry and medication management, substance use disorder treatment, 24/7 crisis intervention, case management, supportive housing, employment services, and Mobile Response Stabilization Services (MRSS). The organization also runs social enterprises — Bean and the Baker café and Coleman Data Solutions — that create employment for people with disabilities while funding nonprofit services.
Is Coleman Professional Services a public or private company?
Coleman Professional Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Coleman Professional Services founded?
Coleman Professional Services was founded in 1978. It employs 501 to 1,000 people.
Where is Coleman Professional Services based?
Coleman Professional Services is headquartered in Kent, United Kingdom, in the Europe region.
How does Coleman Professional Services make money?
Three revenue lines are on record. Nonprofit Charitable Services are the primary driver. The others are community Partnerships and Mental Health Board Funding and social Enterprise Businesses.
Who are Coleman Professional Services's main competitors?
Direct peers on record are OhioGuidestone, Meridian Behavioral Health, Camelot Community Care, Thresholds and Mental Health Center of Denver. Broad incumbents are Centerstone and Volunteers of America (Ohio & Indiana). Child & Family Services is listed as a regional player. CHESS Health is listed as an emerging player. Coleman Behavioral Health Services (Michigan) is listed as an others.
Does Coleman Professional Services have an API?
No public API is recorded for Coleman Professional Services.
What industry is Coleman Professional Services in?
Coleman Professional Services's product category is Behavioral Health Services. Its primary akta.pro industry code is HLAFACAI, Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers, with a secondary code of HLAFACAH, Crisis Stabilization Units & Psychiatric Emergency Services. Its NAICS code is 621420 and its SIC code is 8090.