WiK Opole

What WiK Opole does

WiK Opole (legal name: Wodociągi i Kanalizacja w Opolu Sp. z o.o.) is a Polish municipal water and sewage utility company operating under the Act on Collective Water Supply and Sewage Disposal and Polish Water Law. The company provides potable water supply, sewage collection and treatment, rainwater management, and additional utility services to residential, commercial, and industrial customers across six municipalities in the Opole Voivodeship: Opole, Komprachcice, Tarnów Opolski, Izbicko, Prószków, and Turawa. It is jointly owned by these gminas together with the Fundusz Inwestycji Samorz\u0105dowych (a regional self-government investment fund). Its infrastructure includes two water treatment stations (SUW Zawada, SUW Grotowice), a wastewater treatment plant (Oczyszczalnia \u015aci\u00e9k\u00f3w) with a two-station discharge point and automated sampling stations, and an 18 km water distribution network that is currently undergoing EU-funded modernization. The company markets tap water under the 'Woda Opolanka' consumer brand and operates additional amenities including the Malinka-Zdr\u00f3j brine inhalation pavilion and water curtain installations throughout the city.

Name

WiK Opole

Legal name

Wodociągi i Kanalizacja w Opolu Sp. z o.o.

Website

https://wikopole.com.pl

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

WiK Opole is a Polish multi-municipal water and sewage utility serving six gminas in the Opole Voivodeship, providing regulated potable water supply, wastewater treatment, accredited laboratory services, and additional utility services to residential, commercial, and industrial customers.

Ownership category

akta.pro rank

Product category

Municipal Water and Wastewater Utility Services

NAICS

Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (221320), Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro industry

PRIMARYEUANAAAE

Drinking Water Distribution Network Operations (Mains, Valves, Hydrants, Service Lines)

Energy, Utilities & Environment/Water & Wastewater Utilities/Drinking Water Supply & Distribution

SECONDARYEUANADAA

Municipal Wastewater Treatment Plants (WWTPs)

Energy, Utilities & Environment/Water & Wastewater Utilities/Wastewater Treatment & Reuse (Municipal/Industrial)

Keywords

• Municipal water supply
• Wastewater treatment
• Sewage collection
• Drinking water bottling
• Water utility services

Headquarters

HQ city

Opole

HQ country

Poland

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain

Revenue model

1. Water supply services: Revenue from providing potable water to residential, commercial, and industrial customers. Service provision is regulated under Polish Water Law with government-approved tariffs.
2. Sewage collection and treatment: Revenue from collecting and treating wastewater from connected customers. Fees are based on water consumption or metered wastewater volumes.
3. Laboratory services: Accredited laboratory testing for water and sewage quality, including chemical and microbiological analyses for external clients
4. Additional services: Water meter services, sewage station services, construction supervision, technical inspections, equipment rental, and documentation approvals
5. Rainwater management: Fees for discharging rainwater and meltwater to drainage systems

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

WiK Opole is the municipal water and wastewater utility for the city of Opole and surrounding communes, providing piped drinking water from two surface-water treatment plants (SUW Zawada and SUW Grotowice) and collecting and treating sewage across a multi-municipal service area. In addition to regulated water-supply and wastewater services, it operates an accredited testing laboratory (AB 1589), offers water-meter services and auxiliary utility services, and sells "Opolanka" branded bottled drinking water.

Product overview

WiK Opole (Wodociągi i Kanalizacja w Opolu) is a municipal water and sewage utility company serving Opole, Poland. The company operates a platform-based infrastructure model offering core services in water supply (under the 'Woda Opolanka' brand) and wastewater treatment, supported by an electronic customer portal (eBOK) for self-service. The portfolio includes an accredited testing laboratory (AB 1589) for water quality analysis, water meter services with remote reading capabilities, and additional fee-based services such as pipeline inspections, leak detection, and equipment rental. Educational initiatives like the 'Przygody Elki Kropelki' audiobook series support public engagement, while civil defense coordination ensures infrastructure protection. The company has secured significant EU funding (63.9 million PLN) for ongoing water supply system modernization including network upgrades and digital monitoring.

Differentiator

Problem solved

Functional benefit

Brands

• Opolanka (Woda Opolanka): The company's branded drinking water product supplied to residents of Opole.

Products and services

• Piped drinking-water supply (Dostarczanie wody) Regulated municipal piped drinking-water supply service for households, businesses and institutions connected to the WiK network in Opole and the communes of Komprachcice, Tarnów Opolski, Izbicko, Prószków and Turawa, delivered from surface-water treatment plants SUW Zawada and SUW Grotowice.
• Wastewater collection and treatment (Odprowadzanie i oczyszczanie ścieków) Regulated municipal service of collecting, transporting and treating sewage discharged by customers in the WiK Opole service area.
• Opolanka bottled drinking water Brand of bottled drinking water produced and sold by WiK Opole, leveraging the company's water-treatment expertise for retail consumers.
• Accredited laboratory testing services (Laboratorium akredytowane AB 1589) Laboratory water-quality and related testing services provided by WiK Opole's in-house accredited laboratory (accreditation number AB 1589), supporting both internal operations and external customers.
• Water-meter services (Usługi wodomierzowe) Services related to water meters including remote automated meter reading and related customer-facing meter services.
• Additional utility services (Usługi dodatkowe) Miscellaneous supplementary services ancillary to core water and wastewater operations, including rainwater management and other utility-related add-on services offered to customers in the service area.
• Electronic Customer Service Office (eBOK) Online self-service portal (eBOK) that allows WiK Opole customers to manage their water and wastewater account, submit readings, view bills and request services.
• Mobile application Smartphone application providing WiK Opole customers with mobile self-service capabilities, complementing the eBOK web portal for billing, account management and service interaction.
• AI voicebot customer service channel Artificial-intelligence driven voicebot providing automated inbound customer service for WiK Opole customers over the phone.
• Civil-defence services (Obrona cywilna) Civil-defence services associated with the operation of municipal water and wastewater infrastructure, performed as part of WiK Opole's public utility obligations.

Quantifiable outcome

• Modernization of nearly 18 kilometers of water supply network
• +1 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability1 record

Feature4 records

Partnerships

Six partnerships are on record, tiered core.

• Gmina OpolecoreOthersThe City of Opole is one of the main shareholders of WiK Opole Sp. z o.o.
• Gmina KomprachcicecoreOthersGmina Komprachcice is a shareholder of WiK Opole Sp. z o.o.
• Gmina Tarnów OpolskicoreOthersGmina Tarnów Opolski is a shareholder of WiK Opole Sp. z o.o.
• Gmina IzbickocoreOthersGmina Izbicko is a shareholder of WiK Opole Sp. z o.o.
• Gmina PrószkówcoreOthersGmina Prószków is a shareholder of WiK Opole Sp. z o.o.
• Gmina TurawacoreOthersGmina Turawa is a shareholder of WiK Opole Sp. z o.o.

Scale indicators3 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Aquanet (Poznań): Poznań-based multi-municipal water and wastewater operator running drinking water supply, sewage treatment and accredited laboratory services. Same Polish regulatory model, similar multi-gmina shareholder structure and similar mix of regulated utility and add-on services.
• Wodociągi Warszawskie: Warsaw municipal water utility (Sp. z o.o.) covering drinking water distribution and wastewater treatment under Polish Water Law. Same regulated structure, same product set, and significant EU-funded modernization — directly comparable operating model at a much larger scale.
• Wodociągi Miasta Krakowa: Kraków municipal water and wastewater utility operating under Polish Water Law with comparable services: collective water supply, sewage treatment, accredited lab, eBOK and emergency dispatch. Direct peer in business model, regulatory regime, and digital customer service maturity.
• MPWiK Wrocław: Wrocław municipal water and sewage utility (Sp. z o.o.) operating drinking water distribution, wastewater treatment and an accredited lab under the same Polish Water Law. Same regulated utility model, same customer segments, same tariff regime — the closest large-scale analog for WiK Opole.
• MPWiK Łódź: Łódź municipal water and sewage utility (Sp. z o.o.) providing collective water supply, wastewater treatment, and laboratory services under the same Polish Water Law. Functionally identical operating model to WiK Opole.

Broad incumbents

• Suez Polska / SUEZ Woda Polska: Suez operates water and wastewater concessions in Poland and across Europe. Comparable core activity (water treatment and distribution) but as part of a diversified global utility and environmental services group rather than a municipally owned Sp. z o.o.
• Berliner Wasserbetriebe: Berlin municipal water and wastewater utility. Comparable regulated drinking water and wastewater treatment business operating under European water-law framework; structurally similar to a Polish municipal utility, but materially larger scale and German regulatory regime.
• Veolia Water Poland / Veolia Energia Polska: Veolia operates Polish municipal water concessions and broader environmental services, including water, wastewater, and district heating. A large incumbent that competes for municipal water contracts but covers a far wider portfolio beyond the water-utility niche WiK Opole occupies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/wik_opole
• Facebookfacebook.com/wik_opole
• Instagraminstagram.com/wikopole
• LinkedInlinkedin.com/company/wik-opole

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WiK Opole