What Vango does

Vango (万高) is a Shanghai-headquartered automotive quality warranty service provider founded in April 2013, operating the only nationwide branded after-sales service system for comprehensive brand vehicles in China. The company's core business spans four integrated platforms: Wango Warranty (万高质保) for warranty and extended warranty product sales through dealer channels; Wango Services (万高服务) for after-sales service network operations; Wango Data (万高数据) for automotive aftermarket data acquisition and analytics; and Wango Technology (万高科技/VGKE) for information systems, vehicle inspection technology, and new energy vehicle maintenance R&D. It also operates the Auto Intelligence Association (车智会) as an industry organization under major Chinese auto industry associations.

Vango serves multiple customer segments including parallel imported vehicle dealers and buyers (with compliant 'Three Guarantees' services), new and in-use vehicle owners seeking extended warranty, the used car market (with quality warranty and repair services), and the ultra-luxury segment (planned). It also provides TPA services to insurance partners including PICC and Zhongan Insurance. The revenue model combines subscription/recurring warranty premiums, transaction-based after-sales service fees, professional services for TPA consulting and claims administration, and data monetization through industry reports. Distribution is primarily B2B via 2,000+ authorized dealers and 1,800+ service outlets covering 570+ cities and 31 provinces, with a direct-to-consumer layer via mobile applications and an online sales platform.

The company has established regulatory positioning as a governing unit of multiple industry associations and as the first drafting unit of key industry standards, including those governing parallel imported vehicles and extended warranty services. Co-founders bring international special risk and European automotive warranty expertise, and the company is a member of the Asian Special Risk Alliance (ASRS). In November 2025, Vango completed nearly 100 million yuan in industrial financing to fund global expansion of warranty networks and digital capability upgrades.

Name

Vango

Legal name

Vango (Shanghai) Automotive Technology Co., Ltd. (万高（上海）汽车科技有限公司）

Website

https://imvango.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

101–250 employees

Short description

Vango (万高) is a Shanghai-based automotive quality warranty service provider operating a nationwide B2B dealer and after-sales service network across 31 Chinese provinces, serving authorized dealers, vehicle owners, insurance partners, and parallel import markets with warranty, extended warranty, TPA, and data services.

Ownership category

akta.pro rank

Product category

Automotive Warranty Services

NAICS

Automotive Repair and Maintenance (8111), Other Automotive Repair and Maintenance (81119)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Vehicle Extended Warranty (VSC) & Mechanical Breakdown Insurance (MBI) (FSAJALAA)

akta.pro secondary industries

Vehicle Protection & Add-on Product Financing (Warranties, GAP, Service Plans) (FSAKADAL), Powertrain & Component-Specific Vehicle Warranty Programs (FSAJALAK), Battery & EV/Hybrid Preventive Maintenance (Battery Health/High-Voltage Inspection) (TLAKAGAJ)

Keywords

• Automotive warranty services
• Extended warranty products
• Used car warranties
• After-sales service network
• Parallel imported vehicles

Headquarters

HQ city

Shanghai

HQ country

China

HQ region

Asia

Offices21 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Warranty and Extended Warranty Product Sales: Sale of automotive quality warranty and extended warranty products through authorized dealers and direct channels. Revenue is generated through premiums collected from warranty contracts.
2. After-Sales Service Operations: Revenue from maintenance, automotive parts, and automotive supplies through the nationwide after-sales service network consisting of over 1,800 service outlets.
3. TPA (Third Party Administration) Services: Automotive quality warranty management consulting services, providing risk management and claims administration for insurance partners.
4. Data and Analytics Services: Data information services, platform tools, and application tools related to automotive warranty data. Publishing authoritative data reports for the industry.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Vango (万高) is a domestic automotive quality warranty service provider in China that sells and administers automotive quality warranties and extended warranty products through a nationwide authorized dealer network and after-sales service system. The company delivers 'Three Guarantees' warranty services for parallel imported vehicles, extended warranty coverage for new and in-use vehicles, and quality warranty and repair services for second-hand vehicles. Operations span four business segments: Wango Warranty (product sales and dealer channel development), Wango Services (after-sales network operations), Wango Data (aftermarket data analytics), and Wango Technology (information systems and new energy vehicle maintenance technology).

Product overview

Vango (万高) operates as a unified automotive quality warranty services platform comprising four core business segments: Wango Warranty (万高质保) for product sales and dealer channel development, Wango Services (万高服务) for after-sales network operations, Wango Data (万高数据) for automotive aftermarket data analytics, and Wango Technology (万高科技) for information systems and new energy vehicle technology. The company also maintains the Auto Intelligence Association (车智会) as an industry organization. Its service portfolio spans three-guarantees services for parallel imported vehicles, extended warranties for new and in-use vehicles, second-hand vehicle quality warranties, and ultra-luxury car protection. The Vango App provides mobile access to warranty inquiry and policy management. All offerings are targeted at the domestic Chinese automotive market.

Differentiator

Problem solved

Functional benefit

Brands

• Wango Warranty (万高质保): Warranty and extended warranty product sales and user development platform under Wango Group
• Wango Services (万高服务)
• Wango Data (万高数据)
• Wango Technology (万高科技)
• Auto Intelligence Association (车智会)

Products and services

• Wango Warranty (万高质保) Vango's flagship warranty and extended warranty product sales and user development platform. Provides automotive warranty and extended warranty service output, explores dealer cooperation channels to acquire users, and offers vehicle guarantee services for enterprises and institutions as well as commercial vehicles. Targeted at authorized dealers and institutional fleet customers.
• Wango Services (万高服务) After-sales business operation platform responsible for developing a comprehensive brand automotive after-sales service network nationwide, establishing standardized after-sales service systems, and building the full automotive after-sales service industry chain including maintenance, automotive parts, and automotive supplies.
• Wango Data (万高数据)

Quantifiable outcome

• Warranty claim paid for Ford Mustang engine failure: 52,100 yuan
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered minor, strategic and core.

• Qianhai Property InsuranceminorStrategic or Co-development Partner · 1 December 2016In December 2016, Vango reached a strategic cooperation agreement with Qianhai Property Insurance.
• Yongda GroupstrategicChannel Partner/ Reseller/ Distributor · 1 August 2016In August 2016, Vango became the used car warranty service provider for Yongda Group, one of China's major automotive dealership groups.
• Youxin Used Cars (优信二手车)strategicStrategic or Co-development Partner · 1 August 2016In April 2017, Vango reached strategic cooperation with Youxin. The partnership aims to build a domestic automotive big data platform with used car warranty services as the entry point. In August 2016, initial strategic cooperation with Youxin Used Cars was established.
• Zhongan InsurancestrategicStrategic or Co-development Partner · 1 June 2016In June 2016, Vango signed a strategic cooperation agreement with Zhongan Insurance and opened the Nanjing after-sales service center.
• TUV (German Professional Third-Party Inspection Agency)strategicTechnology or Integration · 1 March 2016In March 2016, Vango collaborated with German professional third-party inspection agency TUV to launch a dual certification service combining inspection and warranty for vehicles.
• Shanghai Used Car Trading CenterstrategicStrategic or Co-development Partner · 1 February 2016In February 2016, Vango jointly launched the warranty product 'Anxin Inspection' with the Shanghai Used Car Trading Center.
• PICC (People's Insurance Company of China)coreStrategic or Co-development Partner · 1 July 2013In July 2013, PICC designated Vango as the extended warranty TPA service provider in 11 provinces across the country. In October 2013, Vango partnered with PICC and other parties to jointly promote the implementation of the 'Three Guarantees' law nationwide.
• ASRS (Asian Special Risk Alliance)strategicStrategic or Co-development PartnerVango is a member of the Asian Special Risk Alliance (ASRS), an organization focusing on special risk insurance and warranty services in the Asian region.

Scale indicators8 records

Recent moves11 records

Expansion highlights6 records

Broad incumbents

• Assurant Solutions: Global specialty insurance and warranty administrator (formerly The Warranty Group) operating extended warranty and vehicle protection programs across multiple continents. Directly comparable as a multi-country warranty administrator targeting automotive OEMs, dealers, and consumers.
• Zhongan Insurance: Chinese online-focused P&C insurer that signed a strategic cooperation with Vango in 2016. Competes in auto warranty underwriting while leveraging Vango's TPA services — overlapping business model with both partnership and competitive dynamics.
• PICC Property and Casualty: China's largest P&C insurer and Vango's anchor TPA partner (since 2013) across 11 provinces. PICC sells its own auto warranty and ancillary products while outsourcing administration to Vango, making it both a customer and a competitive incumbent in the auto warranty category.
• Ping An Property & Casualty Insurance: One of China's largest P&C insurers with its own auto warranty and ancillary product portfolio. Competes broadly with Vango's warranty products while controlling the underwriting margin and customer relationship that Vango depends on.

Direct peers

• Warranty Solutions Group (A claims administration specialist): US-based third-party administrator for vehicle service contracts working with dealers, lenders, and insurers. Closely mirrors Vango's TPA business line in serving insurance partners with claims management and risk assessment capabilities.
• Endurance Warranty Services: US extended auto warranty specialist administering vehicle service contracts across dealer and direct channels. Directly comparable in product scope, dealer network model, and claims administration role to Vango's Wango Warranty platform.
• CarShield: US-based direct-to-consumer extended vehicle warranty provider selling service contracts to individual car owners. Highly comparable in product (extended warranty), channel mix (online/app-driven), and target end customer (retail vehicle owners) to Vango's consumer-facing warranty products.
• CARCHEX: US extended vehicle warranty provider with strong used-car segment positioning. Comparable to Vango's second-hand vehicle warranty line in targeting pre-owned vehicle buyers and partnering with dealer groups.

Others

• Youxin Used Cars: Major Chinese used-car e-commerce platform and Vango's strategic partner for used-car warranty and big data. Adjacent rather than directly competitive, but interacts with Vango's warranty business through channel partnership and joint product launches.

Emerging players

• TÜV Rheinland China: German inspection and certification body that partnered with Vango in 2016 for combined inspection + warranty dual certification. Comparable as a high-trust third-party player in vehicle quality assurance with overlapping service network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries6 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vango