Abbey Veterinary Group

What Abbey Veterinary Group does

Abbey Veterinary Group, trading as Abbeyserve Ltd (Company No. 09879023), is a two-branch small animal veterinary practice serving pet owners in the Chaddesden and Chellaston suburbs of Derby, UK. Its registered office is at Spitfire House, Aviator Court, York YO30 4UZ, and it operates as part of the VetPartners group of UK veterinary practices with RCVS Practice Standards Scheme accreditation.

The practice delivers a comprehensive service catalogue spanning routine consultations (£56.95 initial / £49.00 repeat), vaccinations and boosters, neutering, orthopaedic and soft tissue surgery (led by Clinical Director Dr Catherine Bailey, PgC GPCert SAS MRCVS), dental procedures with dental x-ray, digital x-ray, ultrasound, endoscopy, and an in-house laboratory with external lab overflow. Hospitalisation is supported by separate dog and cat wards, an isolation unit for infectious cases, and Adaptil/Feliway pheromone diffusers. Out-of-hours emergency coverage is provided through a referral partnership with Ashfield House Veterinary Hospital in Long Eaton at £248.08 per initial emergency consultation.

Commercially, Abbey generates revenue across two main models: pay-as-you-go clinical services and product sales, and a tiered Pet Health Plan monthly subscription (£13–£30.50/month for dogs by weight, cats, and rabbits) that bundles annual vaccination, parasite control, nurse clinics, wellness blood screens, and discounts on services such as neutering and dental. Distribution is entirely through its two physical branches with online appointment booking and repeat prescription ordering. The team comprises a Practice Manager, Assistant Practice Manager, Clinical Director, six veterinary surgeons, qualified and student nurses, animal care assistants, and receptionists, serving "thousands of pets every year" in the Derby community. The Chellaston branch was refurbished in 2025 with an onsite pharmacy added to improve service convenience.

Name

Abbey Veterinary Group

Legal name

Abbeyserve Ltd T/A Abbey Vet Group

Website

https://abbeyvetgroup.co.uk

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Abbey Veterinary Group is a two-branch small animal veterinary practice in Derby, UK, serving pet owners with consultations, surgery, diagnostics, dental care, and a tiered Pet Health Plan subscription, operating as part of the VetPartners group.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)

Keywords

• Veterinary services
• Pet healthcare
• Small animal practice
• Preventative pet care
• Surgical veterinary procedures

Headquarters

HQ city

York

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Veterinary Consultations: Revenue from initial consultations (£56.95) and repeat consultations (£49.00)
2. Surgical Procedures: Revenue from spay, castration, orthopaedic and soft tissue surgeries
3. Vaccinations and Preventative Care: Revenue from vaccination courses and boosters for dogs, cats, and rabbits
4. Products: Revenue from medications, prescription foods, parasite treatments, and pet supplies
5. Pet Health Plan Subscriptions: Monthly subscription plans (from £13-30.50/month) providing preventative healthcare, vaccinations, parasite treatments, and discounts on services
6. Emergency Services: Out of hours emergency consultations via partner Ashfield House (£248.08 initial fee)
7. Insurance Administration: Insurance administration/direct claim fee (£14.11)

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Abbey Veterinary Group is a dual-branch small animal veterinary practice serving pet owners in the Chaddesden and Chellaston areas of Derby, UK. The practice provides comprehensive veterinary services including routine consultations, vaccinations, neutering, orthopaedic and soft tissue surgery, dental care, digital X-ray, ultrasound, in-house laboratory diagnostics, hospitalisation, and end-of-life care. It complements these services with a Pet Health Plan subscription offering preventative healthcare for dogs, cats, and rabbits.

Product overview

Abbey Veterinary Group operates as a dual-branch veterinary practice providing comprehensive pet healthcare services. The core offering includes medical services (vaccinations, microchipping, dental care, X-ray, ultrasound, laboratory, orthopaedics), surgical services (neutering with various procedures), preventative care (parasite treatments), and support services (nurse clinics, separate wards, hospitalisation, end of life care, referrals). The practice is complemented by the Pet Health Plan, a subscription-based preventative healthcare programme offering tiered coverage for dogs (by weight), cats, and rabbits with included vaccinations, health checks, parasite treatments and discounts on services.

Differentiator

Problem solved

Functional benefit

Products and services

• Vaccinations
• Neutering
• Dental Care
• Orthopaedics
• Diagnostic Imaging (X-ray and Ultrasound)
• Laboratory Services
• Endoscopy
• Microchipping
• Parasite Treatment (Fleas, Ticks, Worms)
• Hospitalisation
• Nurse Clinics
• End of Life Care
• Referrals
• Travelling Abroad Services
• Pet Health Plan
• Out of Hours Emergency Services
• Repeat Prescription Service
• Online Appointment Booking

Named customers1 record

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• VetPartnerscoreOthersAbbey Veterinary Group is a proud member of the VetPartners family of veterinary practices. VetPartners is a UK-based group of veterinary practices committed to high quality, personal care. The practice operates under Abbeyserve Ltd and benefits from the VetPartners brand, resources, and shared commitment to quality veterinary care.
• Ashfield House Veterinary HospitalcoreOthersAshfield House Veterinary Hospital in Long Eaton provides out of hours emergency services for Abbey Veterinary Group clients when both branches are closed. Their initial emergency consultation fee is £248.08. Clients are responsible for transporting their pets to the hospital.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Medivet: Large UK veterinary group with hundreds of branches offering general practice and referral services for companion animals. Closely comparable in service mix (consultations, surgery, diagnostics, health plans), customer segment (pet owners), and multi-branch community clinic model.
• Animal Trust: Not-for-profit community veterinary group operating multiple clinics across the UK offering low-cost companion animal care. Directly comparable in being a multi-branch UK community veterinary provider, though differentiated by its low-cost pricing model and charity structure.
• White Cross Vets: Mid-sized UK companion animal veterinary group operating multiple community clinics with comparable service offerings (consultations, surgery, dentistry, diagnostics) and a similar family-practice positioning in regional UK markets.
• Vets4Pets / Companion Care: The UK's largest veterinary group with practices inside Pets at Home stores and standalone locations. Directly comparable in that it operates high-volume, multi-vet companion animal clinics across the UK offering vaccinations, surgery, diagnostics, and subscription health plans, serving the same SMB/individual pet owner customer base.

Broad incumbents

• CVS Group: UK-listed veterinary group operating companion animal practices and referral hospitals. Comparable as a corporate consolidator of independent veterinary clinics with overlapping service offerings and competitive overlap in the UK small animal segment.
• IVC Evidensia: One of the largest veterinary groups in Europe with extensive UK presence across general practice and referral hospitals. Comparable as a fellow consolidator acquiring independent companion animal practices, sharing VetPartners' group-level competitive dynamic in the UK market.
• Village Vet: London-based multi-branch companion animal practice now part of CVS Group. Comparable in multi-branch community clinic structure, service breadth, and premium positioning within a corporate group, though geographically distinct.

Regional players

• Pennard Vets: Independent, multi-branch companion animal practice in Kent/South East London serving pet owners with general practice, surgery, and preventative care. Comparable in scale (multi-branch, similar team structure) and community-clinic positioning though in a different UK region.

Market position

Strengths6 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/abbey-veterinary-group

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Abbey Veterinary Group