What Accware Solutions does

Accware Solutions is an information technology firm headquartered in Kampala, Uganda, founded in 2009, specializing in the resale, implementation, and support of enterprise resource planning (ERP) software for mid-to-large organizations across East Africa and the Middle East. The company operates primarily as a value-added reseller and certified implementation partner for Acumatica Cloud ERP, supplemented by Microsoft Dynamics SL, PaySpace payroll and human capital management software, Microsoft 365, Microsoft Power Platform, Microsoft Azure, and Amazon Web Services. Accware delivers solutions through industry-specific editions covering Construction, Distribution, Manufacturing, Field Service, Retail Commerce, and General Business, with functional modules spanning Financial Management, Order Management, Inventory Management, Project Accounting, Production Management, CRM, Service Management, E-commerce/POS, Payroll/HR, and Reporting/Analytics.

The company's core technology delivery is built around Acumatica's cloud-based platform, which Accware configures, customizes, and integrates with e-commerce systems such as BigCommerce and Shopify. Its proprietary positioning centers on an ERP Implementation Methodology covering Analysis, Design, Development, Deployment, and Operations phases, alongside an unlimited-case support SLA delivered through Microsoft Teams, email, a self-service portal, and phone.

Accware's business model is a hybrid of professional services and subscription resale. Revenue is generated through ERP implementation engagements, training services, custom development, and ongoing support and maintenance contracts bundled with software licensing subscriptions for Acumatica, Microsoft Dynamics SL, and PaySpace. Pricing is quote-based and scoped per engagement, with multi-year contract billing cadence. The company markets through content-driven channels including its website blog, an ERP resources library, and a LinkedIn company page, targeting enterprise and mid-market buyers in verticals where construction, distribution, and manufacturing are primary. As of the available data, Accware operates with approximately 5 employees and holds Microsoft Gold Certification and Acumatica partner status.

Name

Accware Solutions

Legal name

Accware Solutions

Website

https://accware.ug

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Accware Solutions is a Kampala, Uganda-based ERP reseller and implementation partner delivering Acumatica Cloud ERP, Microsoft Dynamics SL, and PaySpace to mid-to-large enterprises in East Africa and the Middle East across construction, distribution, manufacturing, and related verticals.

Ownership category

akta.pro rank

Product category

Enterprise Resource Planning (ERP) Software

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industries

ERP/CRM/HRIS Implementation & Integration (BPAEAAAE), ERP Managed Services & AMS (Application Management) (BPAEAGAB), Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA), Distribution & Wholesale ERP (Inventory, Order, Warehouse) (HDAEAEAC), Manufacturing ERP (Discrete, Process, Batch) (HDAEAEAB)

Keywords

• Cloud ERP implementation
• Acumatica partner
• Microsoft Dynamics SL
• Payroll software reselling
• Enterprise business applications

Headquarters

HQ city

Kampala

HQ country

Uganda

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. ERP Implementation Services: Professional services engagement for ERP system implementation, including business analysis, system design, development, deployment, and ongoing operations support. Services delivered by certified consultants with expertise spanning over 14 years across various industries.
2. Training Services: ERP user training covering functional integration, business process mapping, and user roles. Training services are part of the implementation engagement and ongoing support offerings.
3. Software Resale and Licensing: Resale and implementation of Acumatica Cloud ERP, Microsoft Dynamics SL, and Payspace payroll software. Revenue generated through software licensing subscriptions and implementation services bundled together.
4. Custom Development: Customized process development to meet exact business needs, delivering differentiation through tailored system configurations and customizations beyond standard ERP functionality.
5. Support and Maintenance: Unlimited support SLA covering troubleshooting, report creation, and modification. Support provided through Microsoft Teams, email, self-service portal, and direct phone access.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Accware Solutions resells and implements cloud-based enterprise resource planning (ERP) and business management software, with Acumatica Cloud ERP as its primary platform, supplemented by Microsoft Dynamics SL, PaySpace payroll/HR software, Microsoft 365, Power Platform, Microsoft Azure, and AWS. The company delivers full-cycle services—business analysis, system design, development, deployment, training, customization, and unlimited 24/7 post-implementation support—targeting mid-market and enterprise customers in East Africa and the Middle East across Construction, Distribution, Manufacturing, Field Service, Retail Commerce, and General Business verticals.

Product overview

Accware Solutions is an IT firm that provides integrated business management applications through a platform-plus-modules architecture. The core offering is built around Acumatica Cloud ERP, a cloud-based ERP platform providing business management solutions for digitally resilient companies. Supplementary products include PaySpace for payroll and human capital management, and Microsoft Dynamics SL for financials and project management. Accware also offers Microsoft 365, Microsoft Power Platform, Microsoft Azure, and Amazon Web Services as part of their cloud and productivity portfolio. The Acumatica platform is available in industry-specific editions including Construction, Distribution, Manufacturing, General Business, Field Service, and Retail Commerce, with functional modules covering Financial Management, Order Management, Inventory Management, Project Accounting, Production Management, CRM, Equipment Service, eCommerce/POS, Payroll/HR, and Reporting/Analytics.

Differentiator

Problem solved

Functional benefit

Products and services

• Acumatica Cloud ERP Cloud-based ERP platform providing business management solutions including financial management, distribution, manufacturing, project accounting, CRM, and field service applications, resold and implemented by Accware for small and midmarket organizations in East Africa and the Middle East.
• Microsoft Dynamics SL ERP solution delivering functionality for financials, project management, distribution, and services for small and mid-size businesses, resold by Accware under its Microsoft Gold partner status.
• PaySpace Cloud-based payroll and human capital management software with embedded legislation for continuous compliance and accurate payroll processing, offered by Accware to customers across its East African and Middle Eastern markets.
• Microsoft 365 Productivity suite including Word, Excel, Outlook, PowerPoint, Microsoft Teams, and OneDrive, resold by Accware to business customers as part of its cloud and productivity portfolio.
• Microsoft Power Platform Platform for analyzing data, building solutions, automating processes, and creating virtual agents that connects to Microsoft 365 and Dynamics 365, resold by Accware to enterprise customers.
• Microsoft Azure Cloud platform for hosting applications and creating secure, future-ready cloud solutions, offered by Accware as a hosting option for ERP and related business applications.
• Amazon Web Services (AWS) Cloud services including compute power, database storage, content delivery, and other functionality for building applications, offered by Accware as an alternative cloud hosting option for ERP solutions.
• ERP Implementation Services Full-cycle ERP implementation engagement delivered by Accware's certified consultants covering business analysis, system design, development, deployment, and ongoing operations support for Acumatica, Microsoft Dynamics SL, and Payspace customers.
• ERP Training Services ERP user training covering functional integration, business process mapping, and user roles, delivered by Accware as part of its implementation engagements and ongoing support.
• Custom Development Services Customized process development to meet exact business needs, delivering differentiation through tailored system configurations and customizations beyond standard ERP functionality.
• ERP Support and Maintenance Services Unlimited-case, 24/7 support service covering troubleshooting, report creation, and modification, delivered through Microsoft Teams, email, a self-service portal, and direct phone access.

Quantifiable outcome

• Construction projects face cost overruns averaging 10-20% globally; ERP systems prevent budget creep through WBS-based budgets and real-time commitment tracking.

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability1 record

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• AcumaticacoreChannel Partner/ Reseller/ DistributorAccware operates as an Acumatica partner, reselling and implementing Acumatica Cloud ERP across multiple industry editions including Construction, Distribution, Manufacturing, Field Service, Retail Commerce, and General Business. The partnership enables delivery of cloud-based ERP solutions with mobile and integration capabilities to midmarket organizations in East Africa.
• MicrosoftcoreChannel Partner/ Reseller/ DistributorAccware holds Microsoft Gold Certification, demonstrating technical expertise and customer satisfaction. The company resells Microsoft Dynamics SL, Microsoft 365, Power Platform, and leverages Azure cloud infrastructure for solution delivery. Partnership empowers Accware to fulfill commitment to customers with enterprise-grade software.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Others

• BigCommerce: E-commerce platform integrated with Acumatica by Accware. Comparable as an adjacent ecosystem partner whose product Accware resells/integrates to extend ERP deals into omnichannel commerce.
• Payspace: Cloud payroll and HCM vendor that Accware resells. Comparable as the supplier whose product Accware bundles into its ERP implementations and whose pricing/roadmap affects Accware's deal economics.

Broad incumbents

• Sage Group: Global ERP and business management software vendor with strong mid-market and SMB footprint, including Africa. Comparable to Accware as an alternative platform that mid-market buyers in Accware's region frequently shortlist alongside Acumatica and Dynamics.
• Acumatica: Cloud ERP vendor whose product Accware resells and implements. Comparable as the principal platform partner whose product strategy, pricing, and channel program shape Accware's go-to-market economics.
• 4Sight Holdings (formerly Adapt IT): Pan-African technology group with deep ERP and digital services practices across multiple verticals. Comparable to Accware as a broader regional incumbent in the same ERP implementation and managed services category.
• Infor: Cloud ERP vendor with industry-specific suites for distribution, manufacturing, and construction. Comparable to Accware as another platform competing for the same mid-market ERP slots in Africa.

Direct peers

• BPC Africa: Africa-focused IT consultancy implementing enterprise business applications across the continent. Comparable to Accware as a regional ERP/implementation partner serving similar mid-market customers in Africa.
• Microsoft Dynamics Partners (typical mid-market SI): Microsoft's global network of Gold/Silver Dynamics partners who resell and implement Dynamics 365 Business Central and SL. Directly comparable to Accware in product set, certification economics, and target customer profile.
• SAP Business One Partners (regional Africa SIs): Regional systems integrators implementing SAP Business One/S/4HANA for mid-market customers in Africa and the Middle East. Directly comparable to Accware as competing certified partners for the same mid-market ERP deals.

Regional players

• Sambus Geomatics / Sambus Limited: Nigeria-anchored IT solutions provider with ERP, GIS, and business application offerings across West Africa. Comparable to Accware as a regional ERP partner in a different African geography with overlapping vendor ecosystems.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/accware-solutions

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Accware Solutions