Auckland Community Law Centre

What Auckland Community Law Centre does

Auckland Community Law Centre (Hapori Ture o Tāmaki Makaurau) is a community-based not-for-profit charitable trust that provides free legal advice, information, education, and advocacy to eligible Auckland residents. Founded in 1977 as the Grey Lynn Neighbourhood Law Office to serve Māori and Pasifika communities in Ponsonby and Grey Lynn, the organisation later relocated to the Auckland CBD and rebranded under its current name; it is one of 24 community law centres in the nationwide Aotearoa New Zealand network. The centre is governed by a board of up to eight trustees and led by Chief Executive David Towle (Tumuaki), supported by a small paid staff of solicitors, administrators, and a design/digital lead, alongside a standing bench of more than 100 volunteer lawyers and law students.

Service delivery is conducted entirely without a proprietary technology platform: the core offering consists of direct lawyer-client legal advice on employment, immigration, tenancy, family law, wills and Enduring Powers of Attorney; community legal clinics at 13+ locations including CBD, Glen Innes, Mt Roskill, Sylvia Park, Browns Bay, Avondale, Orakei, Waiheke Island and dedicated Māori and immigration clinics; and Know Your Rights workshops delivered in person and via Zoom. Eligibility is determined by income (students, beneficiaries, unemployed, low-income), geographic catchment (Auckland DHB region, North Shore east of the motorway, Howick/Pakuranga Peninsula), and legal issue type, with ineligible clients referred onward.

Revenue is generated through a Ministry of Justice contract for the defined geographic service areas, supplemented by public donations via registered charity channels (including Givealittle), with all client services provided free of charge. Operational partners include the NZ Law Society, Thomson Reuters, multiple Citizens Advice Bureau branches, Auckland City Mission, Wesley Community Centre, and Ngāti Whātua Ōrākei (Whai Maia), which collectively host and amplify the clinic network.

Name

Auckland Community Law Centre

Legal name

Auckland Community Law Centre

Website

https://aclc.org.nz

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

11–50 employees

Short description

Auckland Community Law Centre is a not-for-profit charitable trust providing free legal advice, clinics, and Know Your Rights education to eligible low-income Auckland residents across 13+ community locations.

Ownership category

akta.pro rank

Product category

Community Legal Services

NAICS

Offices of Lawyers (541110), Individual and Family Services (6241)

SIC

Services-Legal Services (8111), Services-Social Services (8300)

akta.pro primary industry

Legal Aid & Client Advocacy Services (BPAGAEAM)

akta.pro secondary industries

Public Defense & Legal Aid Services (BPAIAFAC), Immigration Legal Services & Representation (Law Firms) (THACAKAF)

Keywords

• Community legal services
• Free legal advice
• Legal education
• Access to justice
• Pro bono law

Headquarters

HQ city

Auckland, AUK

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Government Contract Funding: Primary funding from Ministry of Justice contract to serve eligible Auckland residents in specified geographic areas.
2. Donations and Charitable Support: Registered charity receiving public donations to support free legal advice and community law services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Auckland Community Law Centre provides free legal advice, information, and practical support to eligible Auckland residents across employment, tenancy, family, immigration, debt, and wills/EPOA matters. Services are delivered through a central CBD office, 13+ community legal clinic locations, Know Your Rights workshops, self-help legal information resources, and community engagement programmes.

Product overview

Auckland Community Law Centre operates as a not-for-profit charitable trust providing a unified suite of free legal services to eligible Auckland residents. The core offering combines direct legal advice and casework support through the Legal Advice & Assistance Service, community education via Know Your Rights workshops, self-help resources through the Community Law Legal Information Manual, community engagement activities, and geographically distributed legal clinics. The organisation does not operate a technology product platform; all services are delivered through direct lawyer-client interactions, community sessions, and referral to the national Community Law information resources.

Differentiator

Problem solved

Functional benefit

Products and services

• Legal Advice & Assistance Service Free legal advice, information, and practical support to eligible individuals, helping them understand their rights, explore options, and resolve legal issues including employment, debt, tenancy, family matters, and immigration.
• Legal Education (Know Your Rights) Free workshops and seminars designed for community members, advocates, volunteers, and not-for-profit organisations to help people understand their rights and responsibilities. Sessions held in person or via Zoom.
• Legal Clinics Regular legal clinic sessions held across Auckland locations including Glen Innes, Mt Roskill, Sylvia Park, Browns Bay, Avondale, Orakei, Waiheke Island, CBD evening sessions, and specialist immigration clinics, by appointment only.
• Self-Help Legal Information Free legal information resources enabling people to understand their rights and decide next steps, linking to Community Law's comprehensive online Legal Information Manual covering employment, tenancy, family, immigration, consumer issues, and more.
• Community Engagement Programme Participation in community events, festivals, and awareness campaigns throughout Auckland to connect with local communities, share information about services, and promote access to justice.

Quantifiable outcome

• More than 3,000 people access services annually
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• NZ Law SocietycoreStrategic or Co-development PartnerLogo displayed in Our Partners section. NZ Law Society is the professional body for lawyers in New Zealand, providing regulatory oversight and professional support for community law services.
• Citizens Advice Bureau (Multiple Locations)coreChannel Partner/ Reseller/ DistributorMultiple CAB locations host ACLC legal clinics including Glen Innes, Sylvia Park, Browns Bay, and Waiheke, providing accessible community-based legal advice services.
• Auckland City MissionminorChannel Partner/ Reseller/ DistributorFortnightly Legal Clinic held at Auckland City Mission premises, providing access to legal services for people in need.
• Ngāti Whātua Ōrākei (Whai Maia)minorChannel Partner/ Reseller/ DistributorLegal clinic held at 230 Kupe Street, Orakei premises every Thursday, providing access to justice for Māori community.
• Wesley Community Centre (Mt Roskill)minorChannel Partner/ Reseller/ DistributorWeekly legal clinic at Wesley Community Centre, Matuku Room, providing access to legal advice for Mt Roskill community.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Market position

Strengths4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/auckland-community-law-centre

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Auckland Community Law Centre