What Actionable Insights, LLC does

Actionable Insights, LLC is a privately-held, founder-owned professional services consulting firm headquartered in San Jose, California, founded in 2016 by Melanie Espino and Jen van Stelle Brozzo, Ph.D. The firm provides applied research, program evaluation, and community assessment services to nonprofit organizations, tax-exempt hospitals, public-sector agencies, and educational institutions. As of mid-2026 the firm operates with approximately nine employees, with the two co-founders delivering the bulk of client-facing expertise; the firm is bootstrapped, with no disclosed external funding or parent company.

The firm's service portfolio is built around a recurring set of deliverables: program evaluation and logic modeling, IRS-mandated Community Health Needs Assessments (CHNAs) for nonprofit hospitals (delivered to 25+ hospital clients to date), broader community assessments combining quantitative and qualitative methods, data analysis and organization, survey instrument design, strategic planning and organizational development, and meeting facilitation. Notable engagements include the 2026 Community Health Assessment for the Alameda County Public Health Department, predictive demographic analysis for the Palo Alto Fire Department's long-range emergency response planning, evaluation of the NIH-funded PUMAS biomedical internship program at Gladstone Institutes, and program evaluation for Stanford Health Care, UCSF, Salinas Valley Memorial Healthcare System, and Rebuilding Together. The firm also publishes resources such as a Data Equity Plan and a Hybrid Meeting Guide as thought-leadership artifacts.

Commercially, Actionable Insights runs a sales-led, consultative GTM model. Engagements are quote-based professional services projects rather than subscriptions or platform licensing. The firm sells direct through its website (including a "Let's Talk" scheduling page), email, phone, and founder-led relationship development, supplemented by content marketing (case studies, reports), LinkedIn presence, and speaking at industry events such as the Silicon Valley Council of Nonprofits 2026 Convergence. There is no software platform, application, API, or AI product offered — the entire value proposition rests on human-delivered research, evaluation, and advisory services, which creates a clear key-person dependency on the two principals.

Name

Actionable Insights, LLC

Legal name

Actionable Insights, LLC

Website

https://actionablellc.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Actionable Insights, LLC is a San Jose-based consulting firm that provides program evaluation, Community Health Needs Assessments, and community research for nonprofit organizations, nonprofit hospitals, public agencies, and educational institutions, delivered by two co-founders and a small team of research staff.

Ownership category

akta.pro rank

Product category

Program Evaluation Consulting

NAICS

Other Management Consulting Services (541618)

SIC

Services-Management Consulting Services (8742), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Healthcare Outcomes & Real-World Evidence (RWE) Analytics (BPAHALAN)

Keywords

• Program evaluation services
• Community health assessment
• Applied research consulting
• Nonprofit evaluation services
• Strategic planning consulting

Headquarters

HQ city

San Jose

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Professional Services Consulting: Revenue is generated through consulting engagements for program evaluation, community assessment, strategic planning, and research services. Projects appear to be structured as client engagements rather than subscription-based, with pricing likely quote-based per project scope.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Actionable Insights is a professional services consulting firm that delivers applied research and program evaluation services to nonprofit organizations, nonprofit hospitals, healthcare systems, educational institutions, and government agencies. Its portfolio includes program evaluation, community health needs assessments (CHNAs), community assessments, data analysis, strategic planning, survey instrument design, logic modeling, impact measurement, and meeting facilitation, all delivered as project-based consulting engagements.

Product overview

Actionable Insights, LLC is a professional services consulting firm (not a software product company) offering a unified portfolio of research and evaluation services for nonprofit organizations and public sector clients. The core offerings center on program evaluation, community health needs assessments, data analysis, strategic planning, and meeting facilitation. Services include: Program Evaluation Services (logic modeling, evaluation planning, annual evaluations), Community Health Needs Assessments (CHNAs for nonprofit hospitals), Community Assessments (focus groups, interviews, surveys), Data Analysis & Organization (statistical analyses, data entry), Strategic Planning & Organizational Development, Planning & Meeting Facilitation, Survey Instrument Design, and Impact Measurement services. The firm also produces resources such as the Hybrid Meeting Guide and contributes to community health assessments like the Alameda County 2026 CHA. There is no software platform, application, or API product offered.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Quadrupled event attendance (from 100 to 400+ attendees) for UCSF Plan on College program after evaluation recommendations were implemented
• +3 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• ORS Impact: Evaluation and strategy consulting firm focused on foundations, nonprofits, and government. Highly comparable in delivering program evaluation, impact measurement, and learning-oriented research for mission-driven clients.
• The Improve Group: Evaluation, research, and strategic planning firm serving nonprofits, government, and educational institutions. Closely aligned with Actionable Insights on evaluation methodology, CHNAs, and capacity-building work.
• Engage R+D: Evaluation and learning consultancy serving nonprofits and foundations. Overlaps with Actionable Insights on program evaluation design, learning-focused assessment, and capacity-building engagements.
• Harder+Company Community Research: Bay Area-based research and evaluation firm serving nonprofits, foundations, and public agencies with program evaluation and community assessment — directly comparable in geography, services, and client base to Actionable Insights.
• Equal Measure: Philadelphia-based evaluation and philanthropic advisory firm serving nonprofits and foundations, with similar services in program evaluation, learning, and community assessment as Actionable Insights.
• Center for Community Health and Evaluation (CCHE): Health-focused evaluation unit within Kaiser Permanente Washington Health Research Institute that conducts CHNAs, community assessments, and program evaluations for health systems and public health agencies — directly comparable on CHNA methodology and healthcare client base.
• Public Health Institute: Nonprofit public health organization conducting community health assessments, program evaluation, and applied research across California and nationally — comparable on CHA/CHNA delivery and public health department clients.

Broad incumbents

• Mathematica: Large national research and evaluation firm providing policy research, program evaluation, and data analytics across health, education, and human services — comparable services but much broader portfolio and scale.
• RAND Corporation: Major research institution conducting health policy research, program evaluation, and community assessments. Competes for healthcare and public agency evaluation contracts at a much larger scale than Actionable Insights.
• Westat: Large employee-owned research firm conducting statistical research, program evaluation, and survey design for federal, state, and nonprofit clients. Overlaps on evaluation methodology and survey/assessment work.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/actionable-insights-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Actionable Insights, LLC