City of Adliswil

What City of Adliswil does

Stadt Adliswil (City of Adliswil) is a municipal government entity in the Canton of Zurich, Switzerland, providing statutory public services to approximately 20,000 residents within its jurisdictional boundary. The city operates an integrated service portfolio spanning civil registration, taxation, building permitting, public safety (joint police service with Langnau am Albis), fire services, municipal works (roads, green spaces, cemeteries), waste and recycling, water supply (operated by Energie 360° AG), wastewater treatment (via ARA Sihltal association), education (7 schools, ~2,000 students, ~900 in care programs), library services (~26,000 physical plus ~26,000 e-media items), sports and recreation (Hallen- und Freibad, Freizeitanlage Werd, 40+ sports clubs), and civil protection.

The underlying technology platform is the official adliswil.ch website, developed and hosted by Innovative Web AG (i-web), Switzerland's leading eGovernment platform provider. The portal includes a 24/7 Online-Schalter (online service counter) with 20+ digital services including eSteuern, eUmzug, eBaugesuch, Parkkarten, and various certificates; a central user account system for subscription and request status management; SSL-encrypted interactive forms; and accessibility features (ReadSpeaker text-to-speech, a11y mode). Supporting integrations include Rexx Systems for HR/applicant tracking, winmedio.net for the library catalog, and shared regional platforms (Digitale Bibliothek Ostschweiz). The municipality is governed by a Stadtrat (executive council) and Grosser Gemeinderat (large municipal council) under standard Swiss communal law.

Revenue is sourced primarily from municipal taxes (income and property), supplemented by service fees for permits, parking, waste, sports facilities and library use; utility charges for water and wastewater; and intergovernmental grants from Canton Zurich and the Swiss federal government. The business model is non-commercial and non-investible: as a public sector entity owned and controlled by the public, Adliswil has no shareholders, no parent company, no funding rounds, and no acquisition or expansion strategy in the venture/PE sense. Strategic activity instead takes the form of regional service consolidation (civil registry for 15 municipalities, joint policing, shared waste and wastewater infrastructure) and incremental digitalization of citizen-facing services.

Name

City of Adliswil

Legal name

Stadt Adliswil

Website

https://adliswil.ch

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Stadt Adliswil is a municipal government in Canton of Zurich, Switzerland, delivering statutory public services — administration, education, policing, utilities, and recreation — to approximately 20,000 residents through physical counters and a digital eGovernment portal.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive Offices (92111), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Environmental Quality Programs (9241)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Management Services (8741)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Parks, Recreation & Cultural Services (BPAIACAI), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Taxpayer Services, Education & Outreach (BPAIADAM), Public Works / In-House Municipal Collection Operations (EUAIAAAF)

Keywords

• Municipal government services
• Public administration
• E-government services
• Public education services
• Urban infrastructure management

Headquarters

HQ city

Adliswil

HQ country

Switzerland

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Tax Revenue: Primary revenue source from municipal taxes including income tax and property tax. The tax rate is set annually and is published in the municipality's key figures (Kennzahlen).
2. Service Fees and Charges: Fees for various municipal services including building permits, parking, waste collection, use of sports facilities, library services, and administrative services.
3. Water Supply and Wastewater: Revenue from water supply (operated by Energie 360° AG) and wastewater treatment through the ARA Sihltal association.
4. Grants and Cantonal/Central Government Funding: Intergovernmental fiscal transfers and grants from Canton Zurich and Swiss federal government for various municipal functions and infrastructure projects.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

The City of Adliswil is a municipal government entity delivering public administration, civil registration, taxation, building permits, public safety (police, fire brigade), municipal education across 7 schools, waste and water management, road maintenance, sports and recreational facilities, library services, and cultural programs to approximately 20,000 residents. Services are delivered through both physical town hall counters (Schalter) and a comprehensive digital portal (Online-Schalter) offering 20+ e-government services available 24/7.

Product overview

The City of Adliswil provides a comprehensive digital service platform offering municipal services to approximately 20,000 residents. The portfolio includes Online-Schalter (online service counter), eSteuern (digital tax services), eBaugesuch (digital building permits), eUmzug (digital registration/moving services), and Parkkarten (parking permits). These are integrated into a unified web portal supplemented by physical service departments including population registry, civil registry, police, fire department, public works (Werkdienste), utilities (water, wastewater, waste disposal), education, library services, sports facilities, and cultural venues.

Differentiator

Problem solved

Functional benefit

Products and services

• Online-Schalter (Online Service Counter)
• eSteuern (E-Tax Services)
• eUmzug (Digital Registration/Moving Service)
• eBaugesuch (Digital Building Permits)
• Parkkarten (Parking Permits)
• Bibliothek Adliswil (Public Library)
• Hallen- und Freibad (Public Swimming Facilities)
• Werkdienste (Public Works)
• Polizei Adliswil-Langnau am Albis (Municipal Police)
• Schule Adliswil (Municipal School System)
• Lehrstellen (Municipal Apprenticeship Program)
• Notfalltreffpunkte (Emergency Meeting Points)
• Freizeitanlage Werd (Leisure Facility)
• Feuerwehr (Fire Brigade)

Quantifiable outcome

• 74 km canal network inspection using modern canal TV technology
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature2 records

Partnerships

Seven partnerships are on record, tiered core, important and supporting.

• Energie 360° AGcoreOthersEnergy 360° AG (formerly Erdgas Zürich AG) is responsible for the operation and maintenance of the local water supply system in Adliswil. The company manages water distribution, billing, and emergency services including the 24/7 emergency number 0800 024 024.
• Zweckverband ARA SihltalcoreStrategic or Co-development PartnerMunicipal wastewater treatment association serving Adliswil, Langnau a.A., and Thalwil. The head of the Werkbetriebe (Works Operations) department in Adliswil serves as president of this association.
• Zweckverband für Abfallverwertung im Bezirk HorgencoreStrategic or Co-development PartnerWaste management association for the Horgen district providing the Entsorgungspark Adliswil disposal facility for residents of member municipalities.
• Zweckverband Zivilschutz Zimmerberg (ZVZZ)importantStrategic or Co-development PartnerCivil protection association for the Zimmerberg region handling periodic shelter inspections, civil protection tasks, and emergency preparedness coordination for Adliswil and neighboring municipalities.
• Innovative Web AG (i-web)coreTechnology or Integrationi-web is the leading provider of internet platforms for public administration and eGovernment in Switzerland. They developed and host Adliswil's website and are responsible for technical maintenance and further development of all components.
• Polizei Adliswil - Langnau am AlbiscoreOthersJoint municipal police service shared with Langnau am Albis, providing law enforcement services for both municipalities under a shared organizational structure.
• Digitale Bibliothek Ostschweiz (dibiost)supportingTechnology or IntegrationDigital library network providing access to approximately 26,000 additional e-media items for registered library customers in Adliswil beyond the local collection.

Scale indicators7 records

Recent moves1 record

Expansion highlights6 records

Direct peers

• Stadt Dietikon: Larger Canton Zurich municipality (~28,000 residents) with similar full-stack municipal services. Useful peer for understanding scaling of service delivery, infrastructure management, and inter-municipal cooperation.
• Gemeinde Küsnacht: Zurich-area municipality (~14,000 residents) on Lake Zurich with comparable service portfolio and demographic profile. Provides a useful peer for high-quality-of-life-focused municipal operations.
• Gemeinde Thalwil: Neighboring Sihltal municipality (~18,000 residents) that jointly operates the ARA Sihltal wastewater association with Adliswil. Highly comparable service portfolio and shared infrastructure footprint.
• Stadt Bülach: Canton Zurich municipality of similar size (~22,000 residents) offering equivalent municipal services including a dedicated e-government portal, schools, library, sports facilities, and tax administration. Useful operational benchmark.
• Stadt Schlieren: Municipality of comparable size (~19,000 residents) in Canton Zurich offering the same full stack of municipal services including e-government, schools, public works, and tax administration. Direct functional peer for benchmarking service delivery.
• Stadt Zug: Comparable-sized Swiss municipality (~30,000 residents) recognized for advanced digital government services. A natural peer for benchmarking e-government maturity and shared-services strategy.
• Stadt Opfikon: Canton Zurich municipality of similar size (~20,000 residents) delivering the same municipal service catalog including schools, tax services, building permits, and public works. Strong functional comparability.
• Stadt Langnau am Albis: Small neighboring Sihltal municipality that jointly operates municipal police services with Adliswil. Most intimate operational peer given shared service delivery.
• Gemeinde Kilchberg: Small Canton Zurich lakeside municipality (~9,000 residents) with a comparable full municipal service portfolio. Useful peer for service-quality benchmarking at smaller scale.

Broad incumbents

• Stadt Winterthur: Much larger Canton Zurich municipality (~120,000 residents) operating the same comprehensive service portfolio at scale. Reference peer for organizational structure, departmental specialization, and digital service depth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Customer concentration

• Xwhatsapp.com/channel/0029Vb95XdI6rsR2F1PpDi3K
• Facebookfacebook.com/Stadtadliswil
• LinkedInlinkedin.com/company/stadt-adliswil
• Instagraminstagram.com/stadt_adliswil

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Adliswil