Adore Pharmacy

What Adore Pharmacy does

Adore Pharmacy, legally trading as Adore Compounding Pharmacy, is an owner-operated community pharmacy based at 671 Darling Street, Rozelle, NSW, Australia, with a team of five led by proprietor Adele Tahan. The business combines a walk-in retail pharmacy with a nationally accessible internet-pharmacy e-commerce platform, offering PBS-subsidised prescription dispensing, private prescriptions, custom compounding, pharmacist-only medicines, and a broad assortment of over-the-counter categories including baby care, cosmetics, fragrances, hair care, skin care, suncare, vitamins and supplements, scents and home fragrances, nicotine replacement, and home health equipment available for sale or hire. Its service menu extends beyond dispensing into blood pressure, cholesterol and glucose monitoring, Medscheck and Diabetes Medscheck medication reviews, flu vaccinations, ear piercing, dose administration aids, a needle exchange program, sharps disposal, and a free membership program for registered customers.

The underlying technology stack is deliberately conventional rather than proprietary: a WordPress-based e-commerce site with a prescription-upload workflow routed to pharmacists for review (with notification within 24 hours), MedAdvisor-integrated appointment booking, and QCPP-accredited internet and distance dispensing operations that satisfy Australian pharmacy laws and standards. There is no disclosed API, no SDK, no integrations beyond MedAdvisor, and no AI/ML components — the differentiators are regulatory compliance, the breadth of the in-store and online assortment, and the compounding capability, rather than technology IP.

Revenue mechanics are primarily transactional and price-regulated. Prescription dispensing is constrained by the Pharmaceutical Benefits Scheme, with general patients capped at A$39.50 and concessional patients at A$6.40 per script, plus a Safety Net threshold of A$1,521.80 (general) and A$384.00 (concessional). OTC and adjacent categories are sold at unit pricing (products ranging from roughly A$3.95 to over A$200) with free domestic delivery on orders over A$99.95; equipment hire (crutches, Medela breast pumps) is usage-based, compounding is a professional-services fee, and the membership is free. The go-to-market is direct-to-consumer across three channels — physical storefront, own e-commerce site, and home delivery — with social media (Facebook, Instagram), email newsletter, content/blog, and the MedAdvisor partnership handling customer acquisition.

Name

Adore Pharmacy

Legal name

Adore Compounding Pharmacy

Website

https://adorecompoundingpharmacy.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Adore Pharmacy is a privately held, owner-operated community pharmacy in Rozelle, NSW that runs a QCPP-accredited internet and retail pharmacy, offering PBS prescription dispensing, custom compounding, and a broad catalogue of OTC, baby, beauty, vitamin, and home health products to Australian consumers online and in-store.

Ownership category

akta.pro rank

Product category

Retail Pharmacy

NAICS

Pharmacies and Drug Retailers (456110), Health and Personal Care Retailers (456)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro industry

PRIMARYCRAEAHAB

Value Pharmacies & Deep-Discount Pharmacy Retail

Consumer Products & Retail/Discount, Club & Value Retail/Discount Drugstores & Value Pharmacies

SECONDARYCRAEAHAD

Pharmacy-Led Health & Wellness Discount Retail

Consumer Products & Retail/Discount, Club & Value Retail/Discount Drugstores & Value Pharmacies

SECONDARYCRAEAHAA

Discount Drugstores (Value-Focused Chain Pharmacies)

Consumer Products & Retail/Discount, Club & Value Retail/Discount Drugstores & Value Pharmacies

Keywords

• Compounding pharmacy services
• Prescription dispensing
• PBS medication retail
• Internet pharmacy delivery
• Pharmacy health products

Headquarters

HQ city

Rozelle

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Retail Pharmacy Sales: Sale of pharmacy products including medicines, vitamins, supplements, cosmetics, baby products, fragrances, and health care equipment through both online and physical store channels
2. Prescription Dispensing: Dispensing of PBS (Pharmaceutical Benefits Scheme) prescriptions at regulated prices, including discounted PBS price, concession PBS price, and private prescription pricing
3. Compounding Services: Custom compounding of medicines to meet individual patient requirements
4. Equipment Hire: Hire of medical equipment including crutches and breast pumps with various rental periods
5. Membership Program: Free membership program for registered customers with benefits for prescription renewals and changes

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Adore Pharmacy is an Australian QCPP-accredited internet and retail pharmacy that dispenses PBS and private prescriptions, custom-compounds personalised medicines, and sells a broad range of over-the-counter pharmacy products (baby care, cosmetics, fragrances, hair care, medicines, suncare, vitamins, and skin care). It serves customers through a physical storefront in Rozelle, NSW, an e-commerce website with prescription upload, and a home delivery service covering Australia.

Product overview

Adore Compounding Pharmacy operates as an Australian internet pharmacy combining compounding services with a comprehensive e-commerce platform offering products across multiple categories. The core offering includes prescription services with PBS pricing, custom compounding, and an extensive range of over-the-counter products including baby care, cosmetics, fragrances, hair care, equipment hire/sale, medicines, suncare, vitamins/supplements, skin care, scents, nicotine replacement, and prescription-only medicines. The company is Quality Care Pharmacy Practice accredited for both internet/distance dispensing and retail pharmacy operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Prescription Dispensing Services Professional dispensing of PBS and private prescriptions for Australian patients, including Discounted PBS Price for Medicare cardholders (up to $39.50), Concession PBS Price ($6.40), Safety Net pricing, and Private Prescription pricing. Pharmacists review uploaded prescriptions and notify customers within 24 hours.
• Custom Compounding Services Custom compounding of medicines to meet individual patient requirements that cannot be addressed by mass-produced pharmaceuticals, offered as a professional pharmacist service.
• Home Delivery Service Delivery of prescriptions and pharmacy products Australia-wide via the e-commerce website, with free delivery within Australia for orders over $99.95. Covers Rozelle, East Balmain, Birchgrove, Lilyfield, Ultimo, Pyrmont, and Leichhardt for prescription delivery.
• Health Monitoring Services Pharmacist-led health monitoring services including Blood Pressure Monitoring, Blood Cholesterol Monitoring, and Blood Glucose Monitoring for walk-in and appointment customers.
• Flu Vaccination Walk-in flu vaccination service at the Rozelle pharmacy, no appointment necessary, delivered by qualified pharmacists.
• Medscheck and Diabetes Medscheck In-pharmacy medication review services including a general Medscheck and a Diabetes Medscheck to help patients optimise medication use and adherence.
• Dose Administration Aid Packaging service that organises a patient's medications into clearly labelled dose units to support adherence and safe administration.
• Equipment Hire and Sale Home health care equipment available for hire or purchase including crutches in various sizes and Medela breast pumps, with various rental periods.
• Private Consultation Confidential pharmacist consultations offered to patients for personalised advice on medications, conditions, and pharmacy products.
• Prescription Filing Service Service that retains and manages patient prescriptions on file so the pharmacy can dispense refills as required without repeated prescription handling.
• Ear Piercing In-pharmacy ear piercing service performed by qualified staff as a walk-in offering.
• Absence from Work Certificate Pharmacist-issued Absence from Work / Leave Certificate for eligible patients who require documentation for short-term illness absences.
• Needles Exchange Program Public health needle and syringe exchange service provided in line with harm-reduction programs.
• Sharps Disposal Safe disposal service for used sharps (needles, syringes) from the community.
• Return of Unwanted Medicine Safe collection and disposal of expired or unwanted medicines from consumers.
• Over-the-Counter Pharmacy Product Retail Retail sale via e-commerce and storefront of OTC and pharmacist-only medicines, baby care, cosmetics, fragrances, hair care, suncare, vitamins and supplements, skin care, scents, and nicotine replacement products across multiple consumer categories.
• Membership Program Free membership program for registered customers providing benefits for prescription renewals and changes with no monthly cost.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Regional players

• National Pharmacies: South Australia-anchored pharmacy chain offering dispensing, compounding, professional services, and front-shop products, with selected online ordering. Comparable to Adore on compounding services and QCPP-style pharmacy practice, though its store footprint is concentrated outside NSW.
• Capital Chemist: Australian pharmacy group with strong ACT/NSW presence offering dispensing, professional services, and a broad retail assortment. Comparable to Adore on pharmacy-led health-and-beauty assortment and QCPP-accredited dispensing, with a different geographic footprint.

Direct peers

• TerryWhite Chemmart: Australian pharmacy franchise network providing prescription dispensing, health services, and a broad front-of-store assortment with both physical and digital channels. Comparable to Adore's QCPP-accredited dispensing, health-monitoring services, and front-shop mix.
• MyChemist: Online-first Australian pharmacy retailer owned by the Chemist Warehouse group, offering prescription upload, OTC, beauty, and health products with home delivery. Closest direct comparator to Adore's internet pharmacy, prescription upload, and Australia-wide delivery model.
• Guardian Pharmacy: Australian pharmacy brand with a national footprint offering prescription services, professional health services, and a wide front-shop assortment across beauty, baby, and wellness. Comparable to Adore on one-stop health-and-beauty positioning and service breadth.
• Chemist Warehouse: Australia's largest discount pharmacy chain with deep-discount pricing on medicines, beauty, and health products across hundreds of stores and a national e-commerce platform. Direct comparator to Adore's value-pharmacy positioning, internet channel, and broad catalogue; competes head-to-head on price and assortment scale.
• Amcal: Long-established Australian pharmacy brand operating through a franchise network with prescription dispensing, health services, and a broad product range. Comparable to Adore on pharmacy-led health-and-wellness assortment and service-led retail format.
• Priceline Pharmacy: National chain combining pharmacy dispensing with a strong beauty and cosmetics franchise, offering both store and online channels. Comparable to Adore's one-stop positioning across medicines, baby, beauty, and fragrances, and a key competitor for Adore's cosmetics and fragrance assortment.
• Pharmacy 4 Less: Australian discount pharmacy chain competing aggressively on price across prescription and OTC categories with both storefronts and online ordering. Directly comparable to Adore's value-pricing positioning and internet-pharmacy model.
• Blooms The Chemist: Mid-sized Australian pharmacy chain offering prescription services, professional health services, and a broad health-and-beauty front shop across stores and online. Comparable to Adore on QCPP-accredited dispensing, flu vaccinations, and front-shop breadth.

Market position

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/adorecompoundingpharmacy
• Instagraminstagram.com/adorecompoundingpharmacy
• LinkedInlinkedin.com/company/adore-pharmacy

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Adore Pharmacy