Agenzia Piemonte Lavoro

What Agenzia Piemonte Lavoro does

Agenzia Piemonte Lavoro is a public instrumental entity of Regione Piemonte (Piedmont Regional Government), established in 1998 by Regional Law 41/1998 and headquartered in Turin, Italy. The agency coordinates the regional network of 30 Employment Centers (Centri per l'impiego) and 14 decentralized offices across all Piedmont provinces, delivering active labor policy services under Italy's national Jobs Act framework and acting as the regional liaison to ANPAL, the national employment agency. It serves two primary user groups: unemployed and job-seeking individuals (including vulnerable populations, people with disabilities under Law 68/99, and EU mobile workers via EURES), and enterprises seeking to recruit, preselect personnel, and access hiring incentives and labor compliance consulting. Operational throughput in 2025 reached approximately 226,641 people supported, 13,897 enterprises served, and 1,391,556 individual services delivered.

The agency's core technology stack comprises the Piemonte Tu digital platform (integrated job search, CV creation, appointment booking, and unemployment declaration services via SPID/CIE/CNS authentication) and Silap (the enterprise-facing vacancy posting and candidate management system). The legacy IOLAVORO event platform, active since 2005, is being phased out from December 2025 in favor of regionally integrated systems. Supporting services include GOL (Garanzia Occupabilità Lavoratori) employment guarantee pathways, Collocamento Mirato (disability placement), EURES cross-border mobility across 31 countries, large-scale recruitment support (Grandi Reclutamenti), tiered high-specialization recruitment (Alte Professionalità: Bronzo/Argento/Oro levels), NASPI unemployment benefits administration, and analytical labor-market reporting. The agency also operates the centralized Contact Center (011 0876000, Italian and English) and participates in EU-funded projects such as Buona Terra (agricultural worker welfare) and MENTOR 2 (Mediterranean migration training).

Agenzia Piemonte Lavoro is government-owned and does not generate commercial revenue. Its funding derives from Regione Piemonte's regional budget and European sources including the European Social Fund (FSE) and PNRR (Piano Nazionale di Ripresa e Resilienza). All employment services are provided free of charge to citizens and enterprises. Headcount is reported at 377 (firmographic) or 900+ operators (internal materials). The agency is led by Director Erminia Garofalo, appointed by the President of the Piedmont Regional Council, and is governed by a statute most recently updated in July 2026 to align with new regional labor and training legislation.

Name

Agenzia Piemonte Lavoro

Legal name

Agenzia Piemonte Lavoro

Website

https://agenziapiemontelavoro.it

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

251–500 employees

Short description

Agenzia Piemonte Lavoro is a public entity of Regione Piemonte that coordinates 30 Employment Centers and 14 decentralized offices across Piedmont, Italy. It delivers free job-matching, career counseling, training, and recruitment services to job seekers and enterprises, funded by regional and European budgets.

Ownership category

akta.pro rank

Product category

Public Employment Services

NAICS

Employment Placement Agencies (561311), Vocational Rehabilitation Services (6243), Administration of General Economic Programs (92611)

SIC

Services-Employment Agencies (7361), Services-Social Services (8300)

akta.pro primary industry

State/Provincial Labor, Employment Standards & Workforce Development Administration (BPAIABAN)

akta.pro secondary industries

TVET/Skills & Workforce Education Authorities (EDADAAAH), Workforce & Job-Seeker Services (Community-Based) (EDAAAFAM)

Keywords

• Public employment services
• Job matching services
• Active labor policies
• Career counseling services
• Employment center network

Headquarters

HQ city

Torino

HQ country

Italy

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Public Funding: As a public instrumental entity of Regione Piemonte, the agency operates with public funding allocated through the regional budget, under the supervision of the Regional Council.
2. European Funding: Receives funding from European sources including the European Social Fund (FSE) for initiatives like IOLAVORO events and PNRR (Piano Nazionale di Ripresa e Resilienza) investments.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Agenzia Piemonte Lavoro is a public instrumental entity of Regione Piemonte that coordinates a regional network of 30 Employment Centers and 14 decentralized offices delivering active labor policies. The agency provides job matching, career orientation, recruitment and preselection support for enterprises, training program guidance, unemployment benefits administration, disability placement (Collocamento Mirato), and European mobility (EURES) services, delivered both in-person at physical centers and through digital platforms (Piemonte Tu for job seekers, Silap for enterprises).

Product overview

Agenzia Piemonte Lavoro operates as a unified platform-plus-network model, combining centralized coordination with 30 Employment Centers across Piedmont. The core digital infrastructure consists of Piemonte Tu (for job seekers and citizens) and Silap (for businesses), which integrate job matching, CV management, appointment scheduling, and document services. Major programs include GOL (employment guarantee), IOLAVORO (annual job event), EURES (European mobility), and Collocamento Mirato (disability placement). Supporting services span recruitment support, internships, public works programs, training allowances (SFL, ADI), and labor market analysis. The Contact Center provides unified multilingual support. The agency also participates in EU projects including Buona Terra and MENTOR 2 for migrant worker support.

Differentiator

Problem solved

Functional benefit

Brands

• IOLAVORO: Principal regional event dedicated to work and training, promoted by Regione Piemonte and organized by Agenzia Piemonte Lavoro with European Social Fund contribution. Started in 2005 during Turin Winter Olympics.
• GOL - Garanzia Occupabilità Lavoratori
• Centri per l'Impiego

Products and services

• Centri per l'Impiego (Employment Centers Network) Network of 30 Employment Centers and 14 decentralized offices providing in-person employment services throughout Piedmont, including job search assistance, career guidance, employer recruitment support, and unemployment-related administrative services.
• Piemonte Tu (Area Lavoro) Digital Platform Regional digital platform providing integrated services for job seekers and citizens, including job search, CV creation, appointment booking, document requests, and unemployment declarations, accessible via national digital identity (SPID/CIE/CNS).
• Silap (Sistema Informativo Lavoro Aziende Piemonte) Regional information system for Piedmont enterprises to post job vacancies, search candidates, and manage recruitment processes through intermediated or direct search modes.
• GOL - Garanzia Occupabilità Lavoratori (Employment Guarantee Program) National program providing personalized pathways for unemployed people, including reskilling, upskilling, and job insertion, administered in Piedmont under the PNRR national reform of active labor policies.
• IOLAVORO Event and Platform Principal regional event and virtual platform dedicated to work and training, promoting job matching between job seekers and companies, organized by Agenzia Piemonte Lavoro with European Social Fund contribution.
• EURES Italy (European Employment Services) European Employment Services network across 31 EU/EEA/Switzerland countries, helping employers hire internationally and job seekers find employment abroad, operated in Piedmont by Agenzia Piemonte Lavoro.
• Collocamento Mirato (Targeted Placement) Targeted placement services promoting professional insertion of people with disabilities and protected categories through support, workplace adaptation, accompaniment to work, and specialized counseling for companies with hiring obligations under Law 68/1999.
• Ricerca e Preselezione di Personale (Recruitment and Preselection) Customized recruitment and preselection service providing companies with candidate shortlists, candidate search, and self-publishing of vacancies through the Silap enterprise platform.
• Grandi Reclutamenti (Large-Scale Recruitment) Large-scale recruitment service supporting companies needing mass hiring, providing project design, labor law consulting, customized research methodologies, and academic partnerships.
• Alte Professionalità (High Specialization Recruitment) Service for companies seeking highly specialized professional profiles, using assessment center methodology to identify, evaluate, and match senior talent with employer needs.
• Consulenza alle Imprese (Business Consulting) Specialized consulting service for enterprises providing guidance on active labor policies, hiring contracts, available incentives, and mandatory employer communications through the GECO system.
• Contact Center Centralized phone-based information and orientation service available at 011 0876000 in Italian and English, Monday-Thursday 9:00-17:00 and Friday 9:00-13:00.
• Analisi del Mercato del Lavoro (Labor Market Analysis) Labor market analysis services providing studies, annual reports, thematic monitoring, and employment scenarios derived from data collected across Piedmont's Employment Centers.

Quantifiable outcome

• 226,641 people supported in 2025
• +3 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

13 partnerships are on record, tiered minor and core.

• Politecnico di TorinominorStrategic or Co-development Partner · 1 July 2021University partner in Grandi Reclutamenti service, providing access to candidate pools and academic collaboration for large-scale recruitment projects.
• IRES PiemonteminorStrategic or Co-development Partner · 1 January 2020Research institute partner in the Buona Terra project, working on improving conditions for seasonal agricultural workers.
• CGIL PiemonteminorStrategic or Co-development Partner · 1 January 2020Trade union partner in the Buona Terra project for agricultural worker support and anti-exploitation efforts.
• Coldiretti PiemonteminorStrategic or Co-development Partner · 1 January 2020Agricultural employers association partner in the Buona Terra project, promoting ethical practices in agricultural employment.
• Confcooperative PiemonteminorStrategic or Co-development Partner · 1 January 2020Cooperatives association partner in the Buona Terra project supporting social inclusion through agricultural work.
• Consorzio Monviso SolidaleminorStrategic or Co-development Partner · 1 January 2020Social consortium partner in the Buona Terra project for agricultural worker welfare and integration services.
• EUREScoreStrategic or Co-development PartnerEuropean Employment Services network connecting 31 countries (EU, EEA, and Switzerland) providing mobility services for workers and employers seeking cross-border employment opportunities. Agenzia Piemonte Lavoro serves as a EURES member providing information and recruitment services.
• Europe DirectminorStrategic or Co-development PartnerEuropean Commission information centers network present in Piedmont territory, providing information on EU opportunities to citizens, youth, and enterprises.
• Enterprise Europe Network (EEN)minorStrategic or Co-development PartnerEuropean network supporting small and medium enterprises with innovation, internationalization, and technology transfer services.
• EurodeskminorStrategic or Co-development PartnerEuropean youth information network providing information on European opportunities for young people.
• EuroguidanceminorStrategic or Co-development PartnerEuropean network of guidance centres providing information on education and training opportunities across Europe.
• Creative Europe DesksminorStrategic or Co-development PartnerEuropean network promoting cultural and creative industries through information and support services.
• ANPAL (Agenzia Nazionale Politiche Attive del Lavoro)coreStrategic or Co-development PartnerNational agency coordinating Italy's network of employment services. Agenzia Piemonte Lavoro serves as the regional coordinator under ANPAL's national coordination of active labor policies.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• AFOL Metropolitana: Milan metropolitan agency for training, orientation and labor services, coordinating employment centers in Lombardy. Same public instrumental-entity model, same employment-center coordination mandate, same target customers (job seekers and enterprises).
• EURES (European Employment Services): EU-wide network of public employment services across 31 countries; APL is a EURES member providing cross-border recruitment and mobility services. EURES defines the framework in which APL operates its European-mobility product and is the natural counterparty peer.
• Agenzia Regionale per il Lavoro Emilia-Romagna: Emilia-Romagna's regional employment agency coordinating Centri per l'Impiego and active labor policies. Directly comparable mission, governance model, and service portfolio (job matching, training pathways, EURES, vulnerable-population programs).
• ANPAL (Agenzia Nazionale Politiche Attive del Lavoro): Italy's national agency coordinating active labor policies; APL serves as Piedmont's formal regional liaison to ANPAL under the Jobs Act (D.Lgs 150/2015). ANPAL is the direct hierarchical and functional counterpart of APL at the national level.
• Veneto Lavoro: Regional agency of Veneto delivering employment services, labor market analysis and EURES coordination. Same regional scope, same public instrumental structure, and overlapping programs (GOL, EURES, enterprise recruitment support).

Broad incumbents

• Adecco Italia: Italy's largest commercial staffing and recruitment firm. Competes with APL for enterprise hiring relationships (especially in the recruiting/preselection space) but operates as a private, fee-based incumbent across all industries and regions, rather than a public regional specialist.
• Randstad Italia: Global commercial staffing and HR services group with broad operations in Italy. Directly competes for the same enterprise recruitment and workforce-solutions business that APL serves via Silap and Ricerca e Preselezione.
• Manpower Italia: Major international staffing and workforce solutions provider active in Italy. Overlaps with APL's enterprise recruitment and training/upskilling offerings, particularly for large-volume hiring (Grandi Reclutamenti-style engagements).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/APLpiemonte
• YouTubeyoutube.com/channel/UCYOkotJq-SA2T36q8eurrAg/featured
• Facebookfacebook.com/APLpiemonte
• LinkedInlinkedin.com/company/agenzia-piemonte-lavoro
• Instagraminstagram.com/agenziapiemontelavoro

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Agenzia Piemonte Lavoro