Aie Serve

What Aie Serve does

Aie Serve is a youth-led, non-governmental organization established in 2007 in Beirut, Lebanon, focused on empowering Lebanese youth aged 18–30 to become agents of community change. The organization operates five core programs: Aie Clubs (community- and university-based chapters in 4 Lebanese cities and 6+ university campuses covering community service, development, and awareness), Aie Skills (soft-skills training through monthly public workshops, multi-day trainings, and a Training of Trainers program certifying ~10 trainers per year), Aie Exchange (European Voluntary Service placements of 3–12 months and short-term Erasmus+ training abroad), the Youth Wellbeing Initiative (mental health awareness, referral, and peer support responding to Lebanon's compounded crises), and the Youth Economic Empowerment Initiative (employability training, entrepreneurship seed funding, and startup-funder matchmaking). Beyond the core programs, Aie Serve has implemented three Erasmus+ projects — Digital Waste Literacy, Natural Disaster Literacy (held in Ankara, Turkey, December 2022), and Eco-Digital Literacy and Citizenship — producing multilingual websites, a mobile app prototype, documentaries, and awareness materials in collaboration with partners across Turkey, Portugal, France, Romania, Germany, Finland, Hungary, and Palestine.

The organization uses no proprietary technology. Its digital surface consists of a multilingual WordPress website (aieserve.org), standard social media profiles (LinkedIn, Facebook, Instagram, Twitter), and project-specific digital outputs such as a CO2 emission calculator within the Digital Waste Project. Aie Serve is volunteer-led and supported by a network of partners, advisors, and friends; the core team comprises 8 staff with a 5-member Board of Directors (Afif Tabsh as Co-Founder & President, Abbas Sibai as Vice President & Accountant, Youssef Aziz as General Secretary & Treasurer, and Yara Ayoub and Reina Hamdan as Members at Large).

Aie Serve's revenue model is grant-funded, with services delivered free of charge to youth participants. The primary funding source is the European Union through Erasmus+ programs (specifically KA02 and KA1 grants for cooperation and youth mobility), supplemented by the Safar Fund (Arab Countries) for cross-cultural exchange opportunities and bilateral partnerships with NGOs such as BelaVikasa (India) and Bilgi Paylaşımı Topluluğu (Turkey). The go-to-market motion is community-led: programs are delivered directly through Aie Clubs at university and community sites, with referral-based participant acquisition and Erasmus+ multiplier events serving as visibility channels. The organization has no commercial pricing, no published financial statements, and no disclosed revenue figures.

Name

Aie Serve

Legal name

Aie Serve

Website

https://aieserve.org

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

Aie Serve is a Lebanese youth-led NGO founded in 2007 that empowers university students and young adults through community clubs, soft-skills training, international exchanges, and wellbeing and economic-empowerment programs, primarily funded by EU Erasmus+ grants.

Ownership category

akta.pro rank

Product category

Youth Development Non-Profit Services

NAICS

Educational Support Services (611710), Educational Services (611), Professional and Management Development Training (61143)

SIC

Services-Educational Services (8200), Services-Social Services (8300)

akta.pro primary industry

Education Systems & Skills Technical Assistance (BPADAEAI)

Keywords

• Youth empowerment programs
• Community youth clubs
• Soft skills training
• International youth exchange
• Volunteer-led NGO

Headquarters

HQ city

Beirut

HQ country

Lebanon

HQ region

Middle East

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Grants and Funding: Aie Serve operates primarily through grant funding, particularly from European Union programs such as Erasmus+. The organization implements projects funded by entities like the EU and manages programs including seed funding for youth entrepreneurs.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Aie Serve is a volunteer-led, youth empowerment NGO that delivers free programs to Lebanese youth through community-based and university-based Aie Clubs, soft skills training (Aie Skills), international exchange opportunities (Aie Exchange), mental health support (Youth Wellbeing Initiative), and employability/entrepreneurship support (Youth Economic Empowerment Initiative). It also implements Erasmus+ collaborative projects such as the Digital Waste Project, Eco-Digital Literacy, and Natural Disaster Literacy, producing digital outputs like multilingual websites, CO2 calculators, mobile apps, documentaries, and awareness manuals. Operations are funded primarily through grants, including European Union programs.

Product overview

Aie Serve is a youth-led NGO offering a portfolio of interconnected programs centered on youth empowerment. Its core programs include Aie Clubs (community-based and university-based youth clubs operating on community service, development, and awareness), Aie Skills (soft skills training via workshops and Training of Trainers), Aie Exchange (international volunteering and training abroad), the Youth Wellbeing Initiative (mental health support), and the Youth Economic Empowerment Initiative (employability and entrepreneurship support). The organization also runs multiple Erasmus+ projects including the Digital Waste Project, Eco-Digital Literacy, and Natural Disaster Literacy — each producing digital outputs such as multilingual websites, mobile apps, documentaries, and awareness materials. The overall portfolio forms a youth empowerment ecosystem spanning community development, skills building, international exchange, well-being support, and economic opportunity.

Differentiator

Problem solved

Functional benefit

Brands

• Aie Skills: Training arm of the NGO providing youth with soft skills including public speaking, time management, project management, leadership, emotional intelligence, and conflict resolution.
• Aie Exchange
• Aie Clubs

Products and services

• Aie Clubs Youth community clubs organized around three pillars — Community Service, Community Development, and Community Awareness — operating in universities and neighborhoods across Lebanon. Includes established clubs in Beirut, Beqaa, Saida, and Tripoli, plus university-based clubs at AUB, LAU, NDU (Chouf and Zouk), Balamand, and Beirut Arab University; the program also provides pathways for new club formation or affiliate partnerships.
• Aie Skills The training arm of Aie Serve, providing Lebanese youth with soft skills through monthly public workshops (12+ per year), advanced multi-day trainings, and a Training of Trainers (ToT) program that certifies approximately 10 new trainers annually. Skills covered include public speaking, time management, project management, leadership, emotional intelligence, and conflict resolution.
• Aie Exchange Youth exchange initiative offering two tracks: European Voluntary Service placements of 3 months to 1 year abroad and short-term Training & Cultural Activities Abroad of up to 2 weeks. The program enables Lebanese youth to gain international experience and replicate acquired skills in their home communities, in partnership with Safar Fund, BelaVikasa, and EU programs.
• Youth Wellbeing Initiative Mental health and well-being program targeting Lebanese youth facing compounded crises (economic, COVID-19, Beirut Blast). The initiative focuses on awareness, referral to professional support, skills training, and the building of peer support networks to address youth mental health needs.
• Youth Economic Empowerment Initiative Livelihood support program helping Lebanese youth access freelance, part-time, and full-time employment. Provides employability skills training, seed funding and mentorship for entrepreneurs, and connections between startups and funders to support youth economic participation.
• Digital Waste Project Erasmus+ project (KA02) addressing digital waste and promoting digital well-being through a multilingual website featuring a CO2 emission calculator, plus a documentary, whiteboard video, and animation content. Aimed at helping individuals and organizations manage and reduce digital waste, with implementation alongside partners in Turkey, Lebanon, Portugal, France, and Romania.
• Eco-Digital Literacy and Citizenship for Our Planet and Future KA02 Erasmus+ project (2021-1-TR01-KA220-YOU-000028571) promoting digital waste literacy and sustainable electronic waste management practices. The project delivers an app prototype and transnational collaborative events across the partner consortium (Turkey, Lebanon, Portugal, France, Romania).
• Natural Disaster Literacy Erasmus+ youth exchange project (2021-1-TR01-KA153-YOU-000008516) providing a 7-day natural disaster awareness training program held in Ankara, Turkey (December 21–26, 2022), covering preparedness, response, recovery, and mitigation. The project brought together participants from 8 countries (Turkey, Lebanon, Romania, Palestine, France, Germany, Hungary, and Finland) and produced a published awareness manual.

Quantifiable outcome

• Certifies approximately 10 new trainers annually through Training of Trainers (ToT) program
• +2 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Eight partnerships are on record, tiered core and minor.

• Erasmus+ Digital Waste Project Consortium (Turkey, Lebanon, Portugal, France, Romania)coreStrategic or Co-development Partner · 1 January 2023International partnership for Digital Waste Literacy project (KA02 Erasmus+). Aie Serve hosted the second Transnational Partner Meeting in Lebanon. Partners collaborate on developing multilingual resources, mobile app, documentary, and awareness materials.
• Bilgi Paylaşım Topluluğu (Turkey)coreStrategic or Co-development Partner · 1 December 2022Turkish organization that organized the Natural Disaster Awareness Training Program held in Ankara, Turkey from December 21-26, 2022. The training brought together participants from 8 countries (Turkey, Lebanon, Romania, Palestine, France, Germany, Hungary, and Finland).
• BelaVikasa (India)minorStrategic or Co-development PartnerIndian organization providing cultural and training activity opportunities abroad for Aie Serve members as part of international exchange programs.
• American University of Beirut (AUB)coreStrategic or Co-development PartnerUniversity partner hosting AUB Aie Club on campus for student engagement and community development activities.
• Lebanese American University (LAU)coreStrategic or Co-development PartnerUniversity partner hosting LAU Aie Club at Beirut Campus for student engagement and community development.
• Notre Dame University (NDU)coreStrategic or Co-development PartnerUniversity partner hosting Aie Clubs at both Chouf (Dier El Kamar Campus) and Zouk campuses for student engagement.
• Balamand UniversitycoreStrategic or Co-development PartnerUniversity partner hosting Aie Club at Ashrafieh Campus for student engagement and community development.
• Beirut Arab University (BAU)coreStrategic or Co-development PartnerUniversity partner hosting BAU Aie Club at Dibeye Campus for student engagement and community development.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Arab Foundation for Freedom and Equality: Regional MENA organization funding and convening youth-led civil society initiatives, comparable to Aie Serve's Erasmus+ consortium-style partnership approach.

Broad incumbents

• British Council: Large established international cultural and education organization funding and running youth exchange programs, overlapping with Aie Serve's Aie Exchange / Erasmus+ mobility tracks.
• Mercy Corps: Major international humanitarian NGO with active Lebanon programming addressing economic and youth wellbeing crises, addressing the same compounded-crisis context Aie Serve targets.
• Save the Children Lebanon: Large international NGO with youth-focused education, protection, and economic empowerment programming in Lebanon, comparable at the beneficiary and outcome level.
• UNICEF Lebanon: UN agency running youth wellbeing, mental health, and skills programs for Lebanese youth — a broader incumbent working in Aie Serve's same beneficiary population.

Direct peers

• AIESEC: Global youth-led organization running leadership programs and cross-border exchange for university students, directly comparable to Aie Serve's Aie Exchange and Aie Skills offerings.
• Makhzoumi Foundation: Lebanese NGO delivering community development, education, and economic empowerment programs to Lebanese citizens — closely aligned with Aie Serve's domestic programmatic focus.
• IREX: International nonprofit running youth leadership, education, and workforce development programs globally, comparable to Aie Serve's Erasmus+ youth capacity-building portfolio.
• Restless Development: Youth-led development agency operating hub-and-spoke volunteer and training programs across multiple countries, mirroring Aie Serve's club-based, volunteer-delivered model.

Emerging players

• Search for Common Ground: International NGO specializing in conflict transformation and youth dialogue programming, closely aligned with Aie Serve's values-led youth engagement model in a post-conflict context.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/aieserve
• Facebookfacebook.com/aieserve
• LinkedInlinkedin.com/company/aie-serve
• Instagraminstagram.com/aieserve

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Aie Serve