Ville d'Aix-en-Provence

What Ville d'Aix-en-Provence does

Ville d'Aix-en-Provence (legal name: Mairie d'Aix-en-Provence) is the municipal government of the commune of Aix-en-Provence in the Bouches-du-Rhône department of France, serving approximately 145,000 residents across 18,600 hectares of territory. It is a public local government administration governed by the French general code of territorial authorities and headed by Mayor Sophie Joissains. The municipality delivers a comprehensive portfolio of public services across civil status, education, culture, sports, social action, public safety, urban planning, public health, and environmental sustainability through a network of specialized directorates and 8 neighborhood administrative offices.

Its digital product surface is built on a SPIP content management system hosted by FREE PRO (Jaguar Network), comprising the aixenprovence.fr portal, the online administrative portal mesdemarches.mairie-aixenprovence.fr, the 'Aix ma ville' mobile application, the 'Je signale' citizen anomaly reporting tool, 'Entaix' for school communications, 'Endonora' for sports routing, 'Mejanes numeriques' online library, the ArcGIS-based Carte des equipements, and the Plan Local d'Urbanisme intercommunal (PLUi) portal. Accessibility features include ReadSpeaker text-to-speech and the Lisio accessibility module; web analytics is via Google Analytics. The website is currently declared RGAA non-compliant and under audit.

Revenue is generated through local taxation (taxe foncière, taxe d'habitation, business taxes), administrative service fees (civil status documents, market licenses, alcohol permits, building permits, public-domain occupation fees including TLPE and market fees), and government subsidies/transfers from the State and Métropole Aix-Marseille-Provence. Notable service pricing is publicly disclosed for the Centre municipal de vaccination (e.g., yellow fever €68-75, traveler consultation €30) and façade restoration subsidies (€28/m²). The operating model is geographically anchored to a single commune with strategic partnerships spanning CROUS, CAF, CCAS, CHIAP, the Office de Tourisme, and the Festival International d'Art Lyrique.

Name

Ville d'Aix-en-Provence

Legal name

Mairie d'Aix-en-Provence

Website

https://aixenprovence.fr

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Ville d'Aix-en-Provence is the municipal government (commune) of Aix-en-Provence, France, delivering administrative, cultural, social, educational, and public-safety services to 145,000 residents across 18,600 hectares via a network of specialized directorates, neighborhood offices, and digital platforms.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive Offices (921110), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Public Health Programs (92312), Administration of Environmental Quality Programs (9241)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Parks, Recreation & Protected Areas Administration (BPAIAMAH), City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Economic Development & Business Licensing (Local) (BPAIACAN), City/Municipal Public Health Departments (HLAJAAAC)

Keywords

• Municipal government services
• Public administration
• Urban planning services
• Cultural programming services
• Public health services

Headquarters

HQ city

Aix-en-Provence

HQ country

France

HQ region

Europe

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Local Taxation: The municipality generates revenue through local taxes including property tax (taxe foncière), residence tax (taxe d'habitation), and business taxes levied on commercial activities within the municipality.
2. Service Fees and Administrative Charges: Fees for administrative services including civil status documents, market licenses, alcohol sales permits, building permits, and various regulatory services.
3. Government Subsidies and Transfers: State subsidies, intergovernmental transfers, and funding from the Metropolis Aix-Marseille-Provence for delegated services and shared competencies.
4. Public Domain Occupation Fees: Revenue from terrasses, étalages, kiosques, and commercial occupation of public domain, including Taxe Locale sur la Publicité Extérieure (TLPE) and market fees.

Pricing tiers

Distribution channels4 records

Marketing channels8 records

Core offering

Ville d'Aix-en-Provence is a municipal government (commune) that delivers public administration services to its 145,000 residents and visitors. Its core offerings include civil status registration, urban planning and regulatory services, public education administration, cultural programming (museums, festivals, libraries), sports facility management, social services through CCAS, public health services (vaccination center), municipal police, and heritage preservation across an 18,600-hectare territory.

Product overview

The City of Aix-en-Provence (Ville d'Aix-en-Provence) operates primarily as a municipal government entity whose digital presence consists of the official municipal website (aixenprovence.fr) and associated digital citizen services. The product portfolio is organized around the central website and SPIP-based content management system, complemented by dedicated mobile applications (Aix ma ville, Endonora), the Entaix educational communication platform for schools, the Mejanes numeriques online library, the Plan Local d'Urbanisme intercommunal (PLUi) regulatory portal, the 'Je signale' citizen anomaly reporting service, the Carte des equipements geolocation tool, and the Centre municipal de vaccination public health service. These services are offered as standalone municipal digital services rather than an integrated product suite.

Differentiator

Problem solved

Functional benefit

Products and services

• Aix ma ville (Application mobile)

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core, major, flagship and minor.

• KéoliscoreChannel Partner/ Reseller/ DistributorKéolis serves as the delegated operator for public transport services on the Aixois territory, including adapted transport services for people with reduced mobility. Public inquiries handled at the Office de Tourisme location.
• CROUS (Centre Régional des Œuvres Universitaires et Scolaires)majorStrategic or Co-development PartnerCROUS manages student housing, dining services, and financial aid for university students in the Aix-Marseille area. Contact: 04 42 16 13 13.
• Métropole Aix-Marseille-ProvenceflagshipStrategic or Co-development PartnerThe Metropolis holds competencies including transport, economic development, and since 2018, the Plan Local d'Urbanisme. Pays d'Aix territory comprises 36 communes with 145,000 inhabitants. Transport mission contact: 04 91 99 99 00.
• Centre Hospitalier du Pays d'Aix (CHIAP)coreStrategic or Co-development PartnerMain public hospital serving the Aix-en-Provence area, providing general and specialized medical care. CHIAP includes CAMSP for early childhood, Montperrin psychiatric hospital, and various specialized units.
• Hôpital Privé de ProvenceminorStrategic or Co-development PartnerPrivate hospital facility at 235 allée Nicolas de Staël, complementing public healthcare options in the region.
• Clinic AxiumminorStrategic or Co-development PartnerPrivate clinic at 21 Avenue Alfred Capus providing additional healthcare capacity in the Aix area.
• CARSAT Sud-EstminorOthersSocial security organization handling retirement, health insurance, workplace accidents, and social assistance for retirees in southeastern France. Contact: 3960 (retirement) / 3646 (health).
• Caisse d'Allocations Familiales (CAF)coreStrategic or Co-development PartnerFamily allowance fund providing financial support, childcare services, and family policy implementation. Major partner in early childhood services and family support programs. Contact: 0 810 25 13 10.
• Office de Tourisme d'Aix-en-ProvenceflagshipStrategic or Co-development PartnerOfficial tourism office at 300 avenue Giuseppe Verdi, holding the national 'Tourisme & Handicap' certification for all four disability categories. Winner of Accessible Tourism Trophies 2018 and 1st place 2022. Provides tourist information and adapted services.
• Festival International d'Art Lyrique d'Aix-en-ProvenceflagshipStrategic or Co-development PartnerMajor international opera festival, one of the world's leading lyric art events. The municipality supports this cultural flagship event. Contact: 08 20 922 923 / 04 42 17 34 00.
• FREE PRO (Jaguar Network)coreTechnology or IntegrationWeb hosting provider for aixenprovence.fr. Located at 3 Rue Paul Brutus, 13015 Marseille. Tel: 04 91 51 36 71. SIREN: 439099656.
• Aix-Marseille Université (AMU) - Mission HandicapcoreStrategic or Co-development PartnerUniversity's disability office (BIESH) provides support for students with disabilities. Contact: 04 42 17 25 44 for campus accessibility services.
• CCAS (Centre Communal d'Action Sociale)flagshipStrategic or Co-development PartnerPublic local establishment chaired by the Mayor, providing social services including senior care, housing assistance, disability support, and emergency reception. Two locations: Le Ligourès and Antenne des Cordeliers.
• Maison Départementale des Personnes Handicapées (MDPH)coreStrategic or Co-development PartnerDepartmental disability services center. Contact: 0 800 814 844 for information, support, and guidance for people with disabilities.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Ville de Nantes:
• Ville d'Avignon: Nearby Provence commune with UNESCO heritage status, Festival d'Avignon cultural flagship, and comparable tourism-heritage economic model; strong overlap in cultural programming and protected historic center administration.
• Ville de Montpellier: Southern French university-centered commune with similar population scale, student population dynamics, Mediterranean heritage, and Métropole governance structure; comparable service portfolio and digital transformation trajectory.
• Ville de Grenoble: Mid-sized French university commune with comparable student population dynamics, innovation ecosystem positioning, and Métropole governance structure; overlaps with Aix on public health, social services, and citizen digital tools.
• Ville de Bordeaux: Mid-sized French commune with strong heritage/UNESCO positioning, university town dynamics, cultural festival programming, and active digital municipal services; comparable size class and tourism-driven economic model to Aix-en-Provence.
• Ville de Cannes: Smaller French Mediterranean commune with strong tourism economy and international event programming (film festival), comparable heritage preservation focus and cultural-event-driven municipal identity.

Others

• Métropole Aix-Marseille-Provence: Intercommunal authority to which Aix-en-Provence transferred urban planning competence in 2018; relevant as the governing counterpart for shared competencies and a key channel for intergovernmental funding.

Broad incumbents

• Ville de Marseille: Predecessor commune within Métropole Aix-Marseille-Provence; comparable as a large French Mediterranean municipal government with similar service breadth (civil registry, cultural institutions, social services, urban planning within Métropole framework).
• Ville de Nice: Large French Mediterranean commune with comparable heritage-tourism economic model, cultural programming, and municipal service delivery scale; overlaps with Aix on tourism positioning and digital citizen service initiatives.
• Ville de Toulouse: Large French commune in southern France with comparable university presence, aerospace industry base, cultural programming, and metropolitan governance dynamics; relevant as a size-class benchmark.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/aixmaville
• Instagraminstagram.com/aixmaville
• LinkedInlinkedin.com/company/ville-aix-en-provence

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ville d'Aix-en-Provence