The Free School
Antar Nusantara Service is a single-location electronics repair provider in Medan, Indonesia, offering repair of smartphones, laptops, TVs, refrigerators, washing machines, and AC units to residential consumers and small offices.
- Company typePrivate
- Founded2026
- HeadquartersMedan, Indonesia
- Headcount1–10
- GTM typeB2C
- OfferingServices
What The Free School does
Antar Nusantara Service is a single-location electronics repair provider operating from Jl. Gatot Subroto No. 88 in Medan, Sumatera Utara, Indonesia. The company offers repair services across six product categories: smartphones, laptops and PCs, LED/LCD televisions, refrigerators and washing machines, residential and office air conditioners, and miscellaneous household electronics. Service is delivered through in-house certified technicians, with free pickup and delivery for covered device types within Kota Medan and paid delivery to surrounding areas.
The company's underlying technology is limited to a digital service note system that issues customers a unique ticket number enabling remote tracking of repair status. There is no public API, SDK, mobile application, or documented integration footprint. Pricing is quote-based: technicians diagnose the device, explain the damage, present spare-part options (original or OEM-grade), and provide a cost estimate before any work begins, with no public menu of fixed prices. A 30-90 day warranty applies to completed repairs.
Revenue derives from one-time service fees per repair job. The go-to-motion is direct-to-consumer: residential customers in Medan are the primary segment, with a secondary segment of small offices and businesses. The company's only marketing channel identified is its own website, and customer testimonials listed on the site carry a note indicating they are example formats pending replacement with verified reviews, suggesting the operation is at an early stage of customer acquisition.
The Free School firmographics
Firmographics- Name
- The Free School
- Legal name
- Antar Nusantara Service
- Website
- https://albanyfreeschool.org
- Company type
- Private
- Founded year
- 2026
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Antar Nusantara Service is a single-location electronics repair provider in Medan, Indonesia, offering repair of smartphones, laptops, TVs, refrigerators, washing machines, and AC units to residential consumers and small offices.
- Ownership category
- akta.pro rank
The Free School industry classification
Industry- Product category
- Electronics Repair Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (8112), Home and Garden Equipment Repair and Maintenance (811411), Personal and Household Goods Repair and Maintenance (8114)
- SIC
- Services-Miscellaneous Repair Services (7600)
- akta.pro primary industry
- Consumer Device Repair Services (Phones, Tablets, PCs) (CRACAJAA)
- akta.pro secondary industry
- Small Appliance Repair & Service (CRACAJAC)
Keywords
Where The Free School is headquartered
LocationHeadquarters
- HQ city
- Medan
- HQ country
- Indonesia
- HQ region
- Asia
Offices1 record
Markets served
The Free School business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Electronics Repair Services: One-time service fees for repair of electronic devices including HP/smartphones, laptops, PCs, TVs, refrigerators, washing machines, AC units, and other household electronics. Pricing determined after diagnosis with cost estimates provided before work begins.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Quote-based pricing after device diagnosis |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
The Free School product offering
Product offeringCore offering
The company operates a direct-to-consumer electronics repair service in Medan, Sumatera Utara, Indonesia, repairing smartphones (HP), laptops, PCs, TVs (LED/LCD), refrigerators, washing machines, AC units, and other household and office electronics. Repairs are performed by certified technicians using original or high-quality OEM spare parts, accompanied by a digital service note (nota servis digital) with a trackable ticket number and a 30-90 day warranty. Free pickup and delivery is offered within Kota Medan for HP, laptop, TV, refrigerator, and AC units.
Product overview
Antar Nusantara Service is a single-location electronics repair service provider in Medan, Indonesia. The company offers a comprehensive suite of repair services for household and office electronics through six core service categories: HP/Smartphone repair, Laptop/PC repair, TV LED/LCD repair, Refrigerator/Washing Machine repair, AC (Air Conditioner) repair, and miscellaneous electronics repair. Services are complemented by add-on offerings including free pickup/delivery within Kota Medan and a digital service tracking system that issues trackable service tickets. The company emphasizes certified technicians, original/OEM-grade spare parts, and a 30-90 day warranty on repairs.
Differentiator
Problem solved
Functional benefit
Products and services
- Service HP & Smartphone Smartphone repair service including screen replacement, battery replacement, charger connector repair, software troubleshooting, and water damage recovery, targeted at individual consumers in Medan.
- Service Laptop & PC Laptop and desktop computer repair including keyboard replacement, SSD/RAM upgrades, system reinstallation, and mainboard repair, targeted at individual consumers and office customers.
- Service TV LED/LCD Television repair service covering striped screen issues, dead units, backlight panel repair, and power supply module troubleshooting, for residential and office customers.
- Service Kulkas & Mesin Cuci Refrigerator and washing machine repair including cooling issues, freon leak repair, motor troubleshooting, and leakage fixes, for household customers.
- Service AC Rumah & Kantor Air conditioning repair and maintenance including AC cleaning, freon refilling, compressor repair, and new unit installation, for residential and office customers in Medan.
- Service Elektronik Lainnya Miscellaneous electronics repair including speakers, rice cookers, fans, and other household electronic appliances.
Quantifiable outcome
- 4.8/5 customer satisfaction rating
- +2 more outcomes
Companies that use The Free School
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
The Free School technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
The Free School partnerships and signals
Strategic signalScale indicators4 records
Recent moves4 records
Expansion highlights3 records
The Free School competitors and assessment
Company assessmentOthers
- Tokopedia / ShopTokopedia service marketplace: Large Indonesian e-commerce marketplace that has expanded into on-demand home and electronics services, including repair. Comparable as a channel that can route electronics repair demand in Indonesia and could be either a competitor or a distribution partner for Antar Nusantara Service.
Broad incumbents
- Samsung Service Center Indonesia: OEM-authorized service network operated by Samsung in Indonesia for warranty and out-of-warranty repair of phones, TVs, and appliances. Comparable as a structured, warranty-backed electronics service brand in the same Indonesian market, though limited to a single OEM's products.
- uBreakiFix: Global franchise specializing in consumer electronics repair (phones, tablets, computers, game consoles). Comparable business model — branded, warranty-backed electronics repair — though operating primarily in North America at much larger scale.
- Electronic City: Established Indonesian consumer electronics retail chain with in-store service and repair offerings. Comparable as a formal retail-and-service brand addressing Indonesian household electronics demand, though broader in scope and not a repair specialist.
- Geek Squad (Best Buy): Big-box consumer electronics service brand within Best Buy providing in-store and in-home repair and installation for consumer electronics and appliances. Comparable as a formal, warranty-backed multi-category electronics service brand, though part of a much larger retailer.
- Asurion / Total Tech (via partner carriers): Global device-protection and repair provider offering in-home and mail-in electronics repair, often via carrier and retailer partnerships. Comparable warranty-backed, multi-channel consumer electronics service model, though operating primarily in Western markets.
Direct peers
- iBox: Indonesia's largest Apple Premium Reseller and Authorized Service Provider, operating branded retail-and-repair outlets. Most directly comparable to Antar Nusantara Service in being a formal, branded consumer electronics repair brand inside Indonesia, though focused on Apple products and based in larger cities.
Emerging players
- Service Center Resmi (OEM-authorized networks): Network of OEM-authorized service centers across Indonesia (LG, Sharp, Polytron, etc.) for appliance and TV repair. Comparable as branded, warranty-backed repair touchpoints serving the same Medan-area consumer base, though limited to a single OEM each.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights4 records
Customer concentration
The Free School social profiles
Digital presenceThe Free School financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Free School leadership team
Management profileNumber of profiles
Profiles1 record
The Free School funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Free School M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Free School
What does The Free School do?
The company operates a direct-to-consumer electronics repair service in Medan, Sumatera Utara, Indonesia, repairing smartphones (HP), laptops, PCs, TVs (LED/LCD), refrigerators, washing machines, AC units, and other household and office electronics. Repairs are performed by certified technicians using original or high-quality OEM spare parts, accompanied by a digital service note (nota servis digital) with a trackable ticket number and a 30-90 day warranty. Free pickup and delivery is offered within Kota Medan for HP, laptop, TV, refrigerator, and AC units.
Is The Free School a public or private company?
The Free School is a private company. It is classified as unknown and is currently operating.
When was The Free School founded?
The Free School was founded in 2026. It employs 1 to 10 people.
Where is The Free School based?
The Free School is headquartered in Medan, Indonesia, in the Asia region.
How does The Free School make money?
One revenue line is on record: electronics Repair Services.
Who are The Free School's main competitors?
Tokopedia / ShopTokopedia service marketplace is listed as an others. Broad incumbents are Samsung Service Center Indonesia, uBreakiFix, Electronic City, Geek Squad (Best Buy) and Asurion / Total Tech (via partner carriers). iBox is listed as a direct peer. Service Center Resmi (OEM-authorized networks) is listed as an emerging player.
Does The Free School have an API?
No public API is recorded for The Free School.
What industry is The Free School in?
The Free School's product category is Electronics Repair Services. Its primary akta.pro industry code is CRACAJAA, Consumer Device Repair Services (Phones, Tablets, PCs), with a secondary code of CRACAJAC, Small Appliance Repair & Service. Its NAICS code is 8112 and its SIC code is 7600.