AlburyCity

Local Government Servicesalburycity.nsw.gov.au

AlburyCity is the elected local government council serving the Albury Local Government Area in southern New South Wales, delivering municipal services — including rates, water/sewer, waste management, roads, libraries, recreation, planning, and tourism — to approximately 55,000 residents, businesses, and visitors under the NSW Local Government Act 1993.

Company typePublic
Founded-
HeadquartersAlbury, Australia
Headcount251–500
GTM typeB2C
OfferingServices

What AlburyCity does

AlburyCity is the elected local government council (legal name: Albury City Council) serving the Albury Local Government Area in southern New South Wales, Australia, operating under the Local Government Act 1993 (NSW). The council is a publicly-owned government state entity headquartered at 553 Kiewa Street, Albury, with approximately 415 employees delivering comprehensive municipal services including rates and revenue administration, water and sewer utilities, waste management and recycling, roads and footpaths (360km), parks and playgrounds (91), libraries, community centres, animal management, planning and development assessment, and economic development and tourism promotion. Customer-facing operations span the Albury LibraryMuseum, Albury Waste Management Centre, Albury Recycling Centre, Albury Entertainment Centre, Murray Art Museum Albury (MAMA), Lauren Jackson Sports Centre, Albury Wodonga Aquatics, Albury Airport (FlyAlbury), and the Animal Care Centre.

The council's technology stack is built on standard municipal platforms rather than proprietary systems: ArcGIS powers the online maps portal, the NSW Planning Portal handles development applications, Amazon Cognito secures the Online Resident Services platform, and Snap Send Solve enables resident issue reporting. Digital engagement is delivered through the Engaging Albury community consultation platform, the All About Albury newsletter, the Our City video series, and an Albury Wodonga Open Data Hub. The council's strategic direction is governed by the Towards Albury 2050 community strategic plan across four themes: Growing Sustainable Economy, Enhanced Natural Environment, Caring Community, and Leading Community.

AlburyCity's revenue model is statutory and diversified across council rates (property-based recurring charges on residential, commercial, and farmland categories), water and sewer service charges, fees and charges (development applications, animal registrations, waste, facility hire), and government grants (NSW and Federal, including Transport for NSW funding for events). The 2026-2027 fees and charges schedule is publicly published. The council's go-to-market is direct-to-government: services are delivered through physical customer service centres, an online self-serve portal, phone contact, and an extensive facility network. Leadership comprises Interim CEO Steve McGrath and two Deputy CEOs (Bridgett Leopold for Infrastructure, Planning & Environment; Gael Evans-Barr for Business, Growth & Community), with elected Mayor Kevin Mack following the 2024 NSW Local Government elections.

AlburyCity firmographics

Firmographics

Name: AlburyCity
Legal name: Albury City Council
Website: https://alburycity.nsw.gov.au
Company type: Public
Operating status: Operating
Headcount range: 251–500 employees
Short description: AlburyCity is the elected local government council serving the Albury Local Government Area in southern New South Wales, delivering municipal services — including rates, water/sewer, waste management, roads, libraries, recreation, planning, and tourism — to approximately 55,000 residents, businesses, and visitors under the NSW Local Government Act 1993.
Ownership category
akta.pro rank

AlburyCity industry classification

Industry

Product category: Local Government Services
NAICS: Solid Waste Collection (562111), Waste Collection (56211), Other Nonhazardous Waste Treatment and Disposal (562219), Water, Sewage and Other Systems (2213), Administration of Environmental Quality Programs (9241)
SIC: Sanitary Services (4950), Refuse Systems (4953), Services-To Dwellings & Other Buildings (7340)
akta.pro primary industry: Solid Waste & Recycling Services Administration (BPAIACAH)
akta.pro secondary industries: Public Works / In-House Municipal Collection Operations (EUAIAAAF), Municipal Solid Waste Collection (Residential/Commercial) (IMAIAFAA), Bulky Item & White Goods Collection (EUAIAAAH), Roll-Off / Containerized MSW Collection (Commercial & Industrial) (EUAIAAAD)

Keywords

Local government services
Municipal infrastructure
Community facilities
Waste management services
Water and sewer utilities

Where AlburyCity is headquartered

Location

Headquarters

HQ city: Albury
HQ country: Australia
HQ region: Oceania

Offices6 records

Markets served

AlburyCity business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

Council Rates: Property rates charged to residential and commercial ratepayers within the Albury local government area to fund council services and infrastructure.
Fees and Charges: Various service fees including development applications, animal registrations, waste management, facility hire, and other council services. The 2026-2027 fees and charges are available publicly.
Government Grants and Funding: Funding from NSW Government and Federal Government for specific projects, infrastructure, and operational support including Transport for NSW funding for events like WinterGlow.
Water and Sewer Services: Charges for water supply, wastewater treatment, and related utility services to residential and commercial properties.

Pricing tiers

Model	Billing	Price
Subscription	Annual	Council Rates - varies by property type and valuation
Subscription	Annual	Waste and Recycling Vouchers
Transaction based/ take rate	Pay-as-you-go	Development Application Fees

Go-to-market motion1 record

Distribution channels7 records

Marketing channels10 records

AlburyCity product offering

Product offering

Core offering

AlburyCity is a local government council that delivers municipal services and operates community infrastructure for residents, businesses, and visitors of the Albury local government area in NSW, Australia. Its core offering encompasses rates assessment, development application processing, waste and recycling collection and disposal, water and sewer utilities, library and cultural programs, sports and recreation facilities, animal management, airport operations, and community engagement through digital and physical service channels.

Product overview

AlburyCity is a local government council providing comprehensive community services through a combination of physical facilities and digital platforms. The council operates a unified service model with interconnected digital services including Online Resident Services (for waste vouchers and accounts), an Application Tracker for development applications, an Online Maps Portal (powered by ArcGIS), and the Engaging Albury community consultation platform. Physical facilities include the Albury LibraryMuseum, Albury Waste Management Centre, Albury Entertainment Centre, sports and recreation facilities (Lauren Jackson Sports Centre), and cultural venues (Murray Art Museum Albury). The council provides specialized services through Animal Care Centre, Waterview Laboratory, and maintains open data initiatives including the Albury Wodonga Open Data Hub and Circular Economy Data Portal. The strategic direction is guided by Towards Albury 2050, a long-term community strategic plan.

Differentiator

Problem solved

Functional benefit

Products and services

Albury LibraryMuseum
Albury Waste Management Centre
Albury Recycling Centre
Online Maps Portal
Application Tracker
Animal Care Centre
Albury Airport (FlyAlbury)
Albury Entertainment Centre
Murray Art Museum Albury (MAMA)
Lauren Jackson Sports Centre
Albury Wodonga Aquatics
Waterview Laboratory
Development Application Services
Online Resident Services
Engaging Albury
Albury Wodonga Open Data Hub

Quantifiable outcome

222,100 library visitors served annually
+5 more outcomes

Companies that use AlburyCity

Customer profile

Named customers4 records

Segments4 records

Ideal customer profiles3 records

AlburyCity technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration11 records

AlburyCity partnerships and signals

Strategic signal

Partnerships

Four partnerships are on record, tiered core and minor.

Wodonga CouncilcoreStrategic or Co-development PartnerTwo Cities One Community partnership between AlburyCity and Wodonga Council for cross-border regional cooperation. This strategic alliance focuses on joint advocacy, shared services, and coordinated planning for the Albury-Wodonga region spanning the NSW-Victoria border.
NSW GovernmentcoreGTM or Marketing PartnerNSW Government provides funding and support for various council initiatives including infrastructure projects, community programs, and regional development. Specific funding received from Transport for NSW for events like WinterGlow under the Open Streets Program.
Essential EnergyminorOthersEssential Energy owns and maintains street lighting infrastructure in the Albury area. Residents are directed to Essential Energy for reporting faulty street lights via their 24/7 hotline (13 20 80) or online portal.
NSW Planning PortalcoreTechnology or IntegrationAlburyCity utilizes the NSW Planning Portal for all development applications, complying development certificates, and related planning services as mandated by NSW state government.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

AlburyCity competitors and assessment

Company assessment

Direct peers

Tamworth Regional Council: Another major regional NSW council with a similar mix of municipal services including waste management, water utilities, recreation facilities, and an airport — directly comparable operating model.
City of Wodonga: AlburyCity's cross-border partner under Two Cities One Community. Operates an almost identical municipal service portfolio in the twin city on the Victorian side of the border.
Wagga Wagga City Council: A large regional NSW local government council of comparable scale and service breadth (waste, water/sewer, airport, recreation, libraries, planning). Closest comparable to AlburyCity in terms of regional city service portfolio and population profile.
Bathurst Regional Council: Regional NSW council with a comparable population base and similar service portfolio (waste, water/sewer, recreation, culture, planning).
Orange City Council: Mid-sized regional NSW council delivering a comparable suite of municipal services including waste, water/sewer, libraries, recreation, and planning functions.
Dubbo Regional Council: Large regional NSW council with comparable waste, water, recreation, and airport operations across a similar geographic footprint.
Cessnock City Council: Mid-sized regional NSW council with comparable waste, water, recreation, planning, and airport-adjacent services.

Broad incumbents

Greater Bendigo City Council: Larger Victorian regional council operating a similar broad municipal portfolio, useful as a benchmark for the scale and capability ceiling available to a regional Australian council.

Regional players

Greater Hume Shire Council: Neighbouring NSW council surrounding Albury; offers comparable waste, recreation, and planning services in a more rural setting adjacent to AlburyCity's LGA.
Federation Council (NSW): Bordering NSW council west of Albury delivering similar municipal services including waste and water, providing a useful benchmark for smaller adjacent regional councils.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

AlburyCity financial estimates

Financial estimate

Revenue estimate

Valuation estimate

AlburyCity leadership team

Management profile

Number of profiles

Profiles3 records

AlburyCity funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

AlburyCity M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AlburyCity

What does AlburyCity do?

Is AlburyCity a public or private company?

AlburyCity is a public company. It is classified as state government owned and is currently operating.

When was AlburyCity founded?

AlburyCity was founded in -1. It employs 251 to 500 people.

Where is AlburyCity based?

AlburyCity is headquartered in Albury, Australia, in the Oceania region.

How does AlburyCity make money?

Four revenue lines are on record. Council Rates are the primary driver. The others are fees and Charges, government Grants and Funding and water and Sewer Services.

Who are AlburyCity's main competitors?

Direct peers on record are Tamworth Regional Council, City of Wodonga, Wagga Wagga City Council, Bathurst Regional Council, Orange City Council, Dubbo Regional Council and Cessnock City Council. Greater Bendigo City Council is listed as a broad incumbent. Regional players are Greater Hume Shire Council and Federation Council (NSW).

Does AlburyCity have an API?

No public API is recorded for AlburyCity.

What industry is AlburyCity in?

AlburyCity's product category is Local Government Services. Its primary akta.pro industry code is BPAIACAH, Solid Waste & Recycling Services Administration, with a secondary code of EUAIAAAF, Public Works / In-House Municipal Collection Operations. Its NAICS code is 562111 and its SIC code is 4950.