Alice Springs Town Council

What Alice Springs Town Council does

Alice Springs Town Council (ASTC) is a local government statutory body established under Northern Territory legislation that provides essential municipal services to the Alice Springs municipality in Central Australia. Founded in 1971 and headquartered at 93 Todd Street, Alice Springs NT, the Council serves a geographically isolated town of approximately 25,000 residents across the Alice Springs Municipality, operating as the sole statutory provider of rates collection, waste management, animal management, cemetery administration, road and footpath maintenance, and development assessment referrals within its boundary.

ASTC delivers services through an integrated network of physical facilities including the Civic Centre, Alice Springs Public Library, Alice Springs Aquatic & Leisure Centre (ASALC), Regional Waste Management Facility (with ReDiscovery Centre), Animal Shelter, three cemeteries (Garden, Memorial, Stuart Town), and six sporting ovals and parks (Traeger Park, Albrecht Oval, Flynn Oval, Jim McConville Oval, Ross Park, Sadadeen Oval). The Council employs 200+ staff across these facilities and has invested in 575kW of solar capacity across major sites, contributing approximately 20% of energy use for five major facilities. Digital service delivery is enabled through third-party integrations including Snap Send Solve (community issue reporting), Envirobank Crunch (container deposit recycling), EzyBill (digital rates notices), and BPAY View (payment processing). A mobile app is deployed.

Name

Alice Springs Town Council

Legal name

Alice Springs Town Council

Website

https://alicesprings.nt.gov.au

Company type

Public

Founded year

1971

Operating status

Operating

Headcount range

51–100 employees

Short description

Alice Springs Town Council is a local government statutory authority serving the Alice Springs municipality in Australia's Northern Territory, providing essential municipal services including rates collection, waste management, library, aquatic facilities, animal management, parks, cemeteries, and community programs.

Ownership category

akta.pro rank

Headquarters

HQ city

Alice Springs

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Council Rates: Property rates based on Unimproved Capital Value (UCV) as determined by NT Valuer-General. Approximately 78% of Council's revenue comes from rates. Rates calculated by multiplying UCV by declared rate or applying minimum charge, whichever is higher.
2. Fees and Charges: Various service fees including facility hire, animal registration, parking permits, development fees, cemetery services, waste disposal charges, and recreational facility memberships
3. Government Grants: Funding from Australian Government and Northern Territory Government for infrastructure projects including the $20 million Regenerating the Alice Town Centre project under Priority Community Infrastructure Program

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Alice Springs Town Council provides municipal and community services to the residents of Alice Springs, Northern Territory, including rates collection, kerbside waste and recycling collection, operation of the Regional Waste Management Facility, the Public Library, the Alice Springs Aquatic & Leisure Centre, the Animal Shelter, parks and sporting ovals, cemeteries, venue hire, and community development programs. Services are delivered via a Civic Centre walk-in office, online self-service portals, on-site facilities, and direct in-home or kerbside collection, supported by third-party platforms for payments and reporting.

Product overview

Alice Springs Town Council operates as a local government authority providing comprehensive municipal services to residents of Alice Springs, Northern Territory. Rather than a unified software product, the Council offers an integrated suite of community services and facilities including a public library, aquatic and leisure centre, regional waste management facility with recycling programs, animal shelter, cemeteries, parks and sporting facilities, venue hire, and community development programs. Self-service digital interactions are facilitated through third-party platforms for rates payments (BPAY, EzyBill), issue reporting (Snap Send Solve), and container recycling (Envirobank). The Council's environmental initiatives include a Green Living Subsidy program and a 25-year Greening Strategy targeting increased canopy coverage. Major infrastructure projects include the $20 million Town Centre Regeneration program and a new library development. Services span animal management, road maintenance, community grants, youth and seniors programs, arts initiatives, and business support, collectively managed across the Council's administrative, library, aquatic, waste, and works depot facilities employing over 200 staff.

Differentiator

Problem solved

Functional benefit

Products and services

• Alice Springs Public Library Municipal library offering general and special collections, internet and Wi-Fi access, programs, photocopying services (A4 B&W $0.20/page, A4 colour $1.00/page), and free basic membership for residents. Commercial room hire available at $51.50/hour.
• Alice Springs Aquatic & Leisure Centre (ASALC) Aquatic and recreation facility featuring swimming pools, learn-to-swim programs, mini golf, adventure park, and fitness memberships. Adult entry $9.00, concession/children $6.00, family $22.50. Full-year memberships: Adult $673, Concession/Children $364, Family $1,170, with 3-month and fortnightly direct debit options.
• Regional Waste Management Facility Municipal waste management facility handling rubbish, recycling, green waste, and specialty disposal including e-waste. Includes the ReDiscovery Centre for second-hand items. Residential general waste $6/car boot; commercial general waste $161.50/tonne; commercial green waste $81/tonne; e-waste free for loads over 40kg.
• Animal Shelter Municipal animal shelter providing pet adoption and boarding services. Adoption fees range from $140 for sterilised cats to $650 for large female dogs; with sterilisation included, cat $320, dog $430-$650. Open Thursday-Friday 11am-3pm and Saturday 10am-3pm at Len Kittle Drive.
• Rates Collection Service Recurring municipal property rates calculated on Unimproved Capital Value (as determined by NT Valyer-General), funded approximately 78% of council revenue. Paid in four yearly installments with Early Bird Prize Draw for full payment; pensioner concessions and hardship assistance available; payable via BPAY, direct debit, or online portal.
• Pet Registration Service Mandatory dog and cat registration service with annual renewal fees (sterilised $65, entire $178.50; pensioner concession $29.50 / $85.50) and lifetime registration option. Includes microchipping, kennel licensing, and Ranger services for lost/found animals.
• Drop 'N' Go Pods & Reverse Vending Machines 24/7 self-serve container deposit recycling stations operated in partnership with Envirobank. Residents return eligible 10-cent drink containers via RVM at Hartley Street Carpark and Drop'n'Go Pods at Ross Park and Flynn Oval carparks, with refunds processed through the Crunch app via PayPal or charity donation.
• Parks, Reserves & Sporting Facilities Hire Maintenance and hire of municipal parks, reserves, playgrounds, and sporting ovals including Traeger Park, Jim McConville Oval, Ross Park, Albrecht Oval, Flynn Oval, and Sadadeen Oval, with facilities such as cricket nets, pavilions, and grandstands. Hire ranges from $50 (2-hour oval) to $555.50/day at TIO Traeger Park.
• Venue Hire Program Council-managed venues available for hire including the Multi-Purpose Room at the Library, Training Room at ASALC, and various sporting facilities and club rooms, with a comprehensive directory of third-party venues across Alice Springs.
• Cemeteries & Burial Services Administration of three cemeteries: Garden Cemetery (opened 1974), Memorial (General) Cemetery, and Stuart Town Cemetery. Includes burial fees, ashes interment, niche walls, chapel hire, and headstone applications.
• Road & Infrastructure Maintenance Annual road reseal program, permit management for works within road reserves, parking permits, stormwater management, verge development guidelines, and driveway and fencing standards for the Alice Springs road network.
• Green Living Subsidy Council incentive program offering residents up to 50% reimbursement for sustainable purchases including reusable nappies, compost bins, solar hot water systems, e-bikes, and reusable sanitary items.
• Business Hub Centralised business support resource providing grants finder tools, planning guides for events, tender opportunities, and links to commercial property and business sale listings in Alice Springs.
• Community Grants Program Council grant funding awarding up to $5,000 for community projects and up to $15,000 for events and festivals, supporting arts initiatives, youth programs, seniors programs, multicultural programs, volunteering, and community organisations.

Quantifiable outcome

• 78% of council revenue derived from rates
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Tangentyere CouncilcoreGTM or Marketing Partner · 10 July 2026Partnership for Newlandia Music & Skate Festival held at Newland Skate & Play Precinct and Jim McConville Oval. Joint event celebrating NAIDOC Week with live music, workshops, market stalls, skate, BMX, dance activities.
• National Indigenous Australians Agency (NIAA)coreGTM or Marketing Partner · 10 July 2026Funding and support partner for Newlandia youth festival as part of NAIDOC Week celebrations. Government agency supporting Indigenous Australians.
• Alice Solar City (2008-2013)minorStrategic or Co-development Partner · 1 January 2024Former flagship program where ASTC was lead proponent in Australian Government Solar Cities Program. Administered $40M grant funding, delivered $100M economic boost, installed 700 solar PV systems on homes and businesses.
• EnvirobankcoreTechnology or IntegrationPartnership for Reverse Vending Machines (RVMs) and Drop'n'Go Pods for container deposit scheme. 24/7 self-serve recycling stations returning 10 cents per eligible container. Pod locations at Ross Park and Flynn Oval carparks, RVM at Hartley Street Carpark.
• Climate Council (Cities Power Partnership)minorStrategic or Co-development PartnerParticipant in Cities Power Partnership program supporting local government climate action and sustainability initiatives. Opportunity to learn and share knowledge with other local governments on energy efficiency and environmental programs.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• City of Palmerston: Second NT municipal council delivering residential rates, kerbside waste and recycling, library services, and community facilities to a similarly mid-sized population. Most direct peer given shared NT legislative framework and service portfolio.
• MacDonnell Regional Council: NT regional council serving remote Indigenous communities west of Alice Springs with municipal services including waste collection and local government administration. Closely comparable on remote-arid service delivery and grant-funded model.
• Barkly Regional Council: Large regional council covering remote communities in the Barkly region of NT, including waste management and municipal services. Comparable on remote operating context, scale of geography, and reliance on federal/territory grants.
• Tennant Creek Council: Small remote NT council delivering municipal services including rates, waste collection, and community facilities to a similar arid-zone population. Directly comparable on scale, remoteness, and Indigenous community engagement model.
• Katherine Town Council: Remote NT regional town council providing rates, waste management, aquatic centre, library, and community programs to a comparable small-town population. Highly relevant peer given similar remote NT operating context and service mix.

Broad incumbents

• City of Greater Bendigo: Mid-sized Australian regional council providing the same integrated suite of municipal services (rates, waste, library, leisure, animal management). Comparable as a similarly scaled non-capital regional council but in a different state.
• Veolia Australia and New Zealand: Global environmental services operator with significant Australian municipal waste collection and recycling contracts. Relevant as a potential outsourcing partner and benchmark for cost efficiency in council waste operations.
• City of Darwin: Larger Northern Territory capital city council providing the same mix of municipal services (rates, waste collection, libraries, pools, parks, animal management). Relevant as a same-jurisdiction local government peer with overlapping service lines, though significantly larger scale.
• Cleanaway Waste Management Limited: ASX-listed Australian waste services company providing kerbside collection, recycling, and waste management to municipal and commercial customers. Comparable on the waste collection and recycling function ASTC delivers in-house, though as a commercial operator.

Emerging players

• Suez Recycling and Recovery Australia: Australian arm of Suez providing municipal recycling and resource recovery services, including container deposit scheme operations similar to ASTC's Envirobank partnership. Comparable on the recycling and circular-economy function.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Customer concentration

• Facebookfacebook.com/AliceSpringsTC
• Instagraminstagram.com/alicespringstowncouncil
• LinkedInlinkedin.com/company/alice-springs-town-council

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alice Springs Town Council