Amber’s Pampered Pets
Amber's Pampered Pets is a family-owned pet care marketplace founded in 2002 in South Bend, Indiana, connecting Michiana-area pet owners with 19 vetted independent providers offering dog walking, pet sitting, overnight care, and specialized services through the Time To Pet platform.
- Company typePrivate
- Founded2002
- HeadquartersSouth Bend, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Amber’s Pampered Pets does
Amber's Pampered Pets is a locally owned and operated pet care services company headquartered in South Bend, Indiana, founded in 2002 by Amber Clay. The company operates a curated "match-making" model that connects pet owners in the Michiana area (Granger, South Bend, Mishawaka, Notre Dame, and Southern Niles, Michigan) with a network of 19 independent, bonded and insured pet care providers. Service offerings span professional pet sitting visits (20–80 minutes), daily dog walking, overnight "Pawjama Party" stays, a dedicated Poop Scoop Service ("Doody Division"), pet transportation, nature hikes, house sitting (for pet-free homes), assisted living facility pet care, and miscellaneous custom requests. Each visit is GPS-tracked and time-stamped, with photo and video updates delivered to clients in real time. The company operates as a direct-to-consumer marketplace, sourcing clients through its website, the Time To Pet booking portal, phone/text, email, organic social media, local media features (WSBT, South Bend Tribune), and word-of-mouth referrals. Pricing is time-based with no per-pet surcharges; additional fees cover holiday appreciation ($7), mileage ($7), and late payments ($10), with house sitting at $17/visit and assisted living pet care at $20/visit as disclosed floor rates. The company is privately held by its founder with no external funding, and Amber Clay transitioned from hands-on service delivery to a managerial match-making role around 2015.
Amber’s Pampered Pets firmographics
Firmographics- Name
- Amber’s Pampered Pets
- Legal name
- Amber's Pampered Pets LLC
- Website
- https://amberspamperedpets.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Amber's Pampered Pets is a family-owned pet care marketplace founded in 2002 in South Bend, Indiana, connecting Michiana-area pet owners with 19 vetted independent providers offering dog walking, pet sitting, overnight care, and specialized services through the Time To Pet platform.
- Ownership category
- akta.pro rank
Amber’s Pampered Pets industry classification
Industry- Product category
- Pet Care Services
- NAICS
- Pet Care (except Veterinary) Services (81291)
- SIC
- Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Overnight In-Home Pet Sitting (Client’s Home) (HSANAEAB)
- akta.pro secondary industries
- House Sitting + Pet Care Bundles (Mail, Plants, Security Checks) (HSANAEAI), Multi-Pet / Multi-Household In-Home Sitting (HSANAEAL)
Keywords
Where Amber’s Pampered Pets is headquartered
LocationHeadquarters
- HQ city
- South Bend
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Amber’s Pampered Pets business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Pet Sitting Visits: In-home pet sitting visits ranging from 20 to 80 minutes in duration, charged by time. Multiple visits per day can be booked (e.g., for puppies or multi-pet households). Overnight 'Pawjama Party' service also available, arriving 9-10pm and departing 7-8am.
- Dog Walking: Daily dog walks offered 365 days a year, with walk durations of 20, 40, 60, or 80 minutes, charged by time.
- Poop Scoop Service: Pet waste removal service for residential yards, marketed as the 'Doody Division' handled by dedicated staff.
- House Sitting: House-sitting visits (no pets present) starting at $17/visit, covering mail/package collection, trash/recycle, light rotation, plant watering, and home monitoring. Not a 24-hour care service.
- Assisted Living Facilities Pet Care: Pet care visits at assisted living and senior retirement homes, starting at $20/visit, covering cat box cleaning, nail trims, feeding, dog walking, potty breaks, and transport to vet/daycare.
- Nature Hikes, Pet Transportation, Custom Services: Additional services including nature hikes, pet transportation, and miscellaneous custom requests (living in a college town near Notre Dame, they receive unusual requests such as human transportation, grocery pickup, etc.).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Assisted Living Facilities Pet Care - starting at $20/visit |
| Unit Pricing | Pay-as-you-go | House Sitting - starting at $17/visits |
| Unit Pricing | Pay-as-you-go | Dog Walking and Pet Sitting - time-based pricing |
| Other | Pay-as-you-go | Additional fees |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
Amber’s Pampered Pets product offering
Product offeringCore offering
Amber's Pampered Pets provides professional in-home pet care services including dog walking, pet sitting, overnight pet sitting, pet transportation, nature hikes, house sitting, assisted living facility pet care, and custom pet care services. The company employs approximately 19 pet sitters to deliver personalized, in-home care to pets across the Michiana area of northern Indiana.
Product overview
Amber's Pampered Pets is a local, family-owned pet care services company offering a comprehensive suite of in-home pet care solutions. The core service portfolio centers on Dog Walking and Pet Sitting/Overnight Care, supplemented by specialized services including Poop Scoop Service (Doody Division), Pet Transportation, Nature Hikes, House Sitting (for pet-free homes), Assisted Living Facilities Pet Care, and Miscellaneous Custom Services. Services are provided 365 days a year across the Michiana area, with a match-making model that connects clients with carefully vetted independent pet care providers based on pet needs, provider experience, and service area compatibility.
Differentiator
Problem solved
Functional benefit
Products and services
- Dog Walking Scheduled dog walking services provided by professional pet sitters in the Michiana area, covering Granger, South Bend, Mishawaka, Notre Dame, and Southern Niles.
- Pet Sitting In-home pet sitting visits where sitters go to the client's home to feed, play with, and provide companionship for pets while owners are away.
- Overnight Pet Sitting Overnight stays by pet sitters at the client's home to provide continuous care, supervision, and companionship for pets through the night.
- Pet Transportation Transportation services for pets to veterinary appointments, grooming visits, or other destinations as requested by pet owners.
- Poop Scoop Service Yard cleanup service in which sitters remove pet waste from clients' yards on a recurring or one-time basis.
- Nature Hikes Outdoor guided nature hikes for dogs that provide exercise, stimulation, and exploration beyond routine neighborhood walks.
- House Sitting House sitting engagements where sitters stay at the client's home to provide both pet care and basic home presence and security during the owner's absence.
- Assisted Living Facility Pet Care Specialized pet care services tailored for residents of assisted living facilities who own pets and need assistance caring for them on-site or via visits.
- Miscellaneous Custom Services Customized pet care offerings tailored to specific client requests that fall outside the standard service catalog.
Quantifiable outcome
- Nearly 10-year client retention demonstrated by long-term client testimonials
Companies that use Amber’s Pampered Pets
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles1 record
Amber’s Pampered Pets technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Amber’s Pampered Pets partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Time To PetcoreTime To Pet is the online client management and booking software platform used by Amber's Pampered Pets. It provides scheduling, GPS and time tracking for visits, photo/video update delivery, invoicing, tipping, and a client app for iOS/Android. The platform includes automated admin alerts if a sitter is late to check in.
- Pet Care Insurance (Petcareins.com)corePet Care Insurance provides the company's liability insurance coverage. Amber's Pampered Pets maintains dual liability insurance coverage and is fully insured and bonded.
- Safe Space AllianceminorAmber's Pampered Pets displays the Safe Space Alliance badge on its website, indicating membership or alignment with the Safe Space Alliance initiative for LGBTQ+ inclusive businesses.
- Pet Sitters AssociatesminorPet Sitters Associates logo appears on the company website, indicating membership in this professional pet sitting association or network.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Amber’s Pampered Pets competitors and assessment
Company assessmentBroad incumbents
- Care.com: Large, public-traded marketplace for child care, senior care, pet care, and housekeeping. Competes with APP in the pet care category but operates as a broad platform across many domestic service verticals.
- PetSmart Pet Care Services: Large pet retail chain offering in-store dog training, grooming, and PetsHotel boarding. Represents a broad incumbent in the pet services space that competes for share of pet care spending in APP's local market.
Direct peers
- Wag!: App-based on-demand dog walking and pet care platform with nationwide coverage. Overlaps with APP's core dog walking and pet sitting services, but with larger scale, proprietary app, and broader geographic reach.
- TrustedHousesitters: Subscription-based marketplace connecting homeowners with house and pet sitters globally. Overlaps with APP's house sitting and pet care bundles, with a different trust-based barter model rather than paid services.
- Rover: National online marketplace connecting pet owners with independent pet sitters and dog walkers. Directly competes with APP for in-home pet care bookings, though APP serves only Michiana while Rover operates nationally with proprietary booking technology.
- Fetch! Pet Care: Franchise-based pet sitting and dog walking network with locally owned operators serving U.S. and Canadian markets. Closely comparable to APP's local match-making model, with structured franchise playbook.
Emerging players
- Dogtopia: Franchise-based dog daycare, boarding, and spa services. Adjacent to APP's offerings (particularly dog walking and pet transportation), with a facility-based rather than in-home model.
Others
- BarkBox: Subscription-based pet product and services company. While not a direct competitor, it overlaps with APP's target demographic of engaged pet owners and offers ancillary services such as training content.
- PetSitters International: Professional association and certification body for pet sitters. APP is a member of Pet Sitters Associates; the association provides training and credentials that feed the supply of professional sitters for companies like APP.
Regional players
- South Bend-area independent pet sitters: Individually operated pet sitters and dog walkers in the Michiana area on platforms like Rover or via word-of-mouth. They represent the fragmented local competitive set that APP differentiates from through its curated network, insurance, and brand.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Amber’s Pampered Pets social profiles
Digital presenceAmber’s Pampered Pets financial estimates
Financial estimateRevenue estimate
Valuation estimate
Amber’s Pampered Pets leadership team
Management profileNumber of profiles
Profiles1 record
Amber’s Pampered Pets funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Amber’s Pampered Pets M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Amber’s Pampered Pets
What does Amber’s Pampered Pets do?
Amber's Pampered Pets provides professional in-home pet care services including dog walking, pet sitting, overnight pet sitting, pet transportation, nature hikes, house sitting, assisted living facility pet care, and custom pet care services. The company employs approximately 19 pet sitters to deliver personalized, in-home care to pets across the Michiana area of northern Indiana.
Is Amber’s Pampered Pets a public or private company?
Amber’s Pampered Pets is a private company. It is classified as family owned and is currently operating.
When was Amber’s Pampered Pets founded?
Amber’s Pampered Pets was founded in 2002. It employs 1 to 10 people.
Where is Amber’s Pampered Pets based?
Amber’s Pampered Pets is headquartered in South Bend, United States, in the North America region.
How does Amber’s Pampered Pets make money?
Six revenue lines are on record. Pet Sitting Visits are the primary driver. The others are dog Walking, poop Scoop Service, house Sitting, assisted Living Facilities Pet Care and nature Hikes, Pet Transportation, Custom Services.
Who are Amber’s Pampered Pets's main competitors?
Broad incumbents on record are Care.com and PetSmart Pet Care Services. Direct peers are Wag!, TrustedHousesitters, Rover and Fetch! Pet Care. Dogtopia is listed as an emerging player. Others are BarkBox and PetSitters International. South Bend-area independent pet sitters is listed as a regional player.
Does Amber’s Pampered Pets have an API?
No public API is recorded for Amber’s Pampered Pets.
What industry is Amber’s Pampered Pets in?
Amber’s Pampered Pets's product category is Pet Care Services. Its primary akta.pro industry code is HSANAEAB, Overnight In-Home Pet Sitting (Client’s Home), with a secondary code of HSANAEAI, House Sitting + Pet Care Bundles (Mail, Plants, Security Checks). Its NAICS code is 81291 and its SIC code is 7340.