Gigalogy

What Gigalogy does

Gigalogy Inc. is a Tokyo-headquartered AI software company founded in January 2020 by Mosleh Uddin (CEO) and Moin Uddin (CTO). It builds and sells a portfolio of AI products for e-commerce personalization, no-code generative AI applications, managed AIOps infrastructure, and programmatic advertising — all unified on a foundational platform called the Gigalogy AI Platform (GAIP). The company serves four primary customer segments: omnichannel e-commerce businesses (Personalizer), generative AI application builders (Maira), AIOps teams and ML engineers (G-Core), and digital advertisers and brands (SmartAds), with additional payment and rewards infrastructure via the Doozie Token (DZT) blockchain ecosystem.

The technology stack combines proprietary recommendation, personalization, and dynamic-pricing engines with third-party foundation LLMs (GPT, Llama, Gemini, Claude), image-based search, GPT-enabled conversational advisors, multi-cloud managed ML pipelines, and cross-platform programmatic ad optimization across Google, Meta, YouTube, TikTok, LINE, Yahoo Japan, and others. Integration surface includes native connectors to Slack, Teams, Discord, Shopify, iOS, and Android, with a public API and sandbox environment for developer-led adoption.

Gigalogy employs a hybrid go-to-market combining a self-serve platform (platform.gigalogy.com), enterprise field sales via "Request Demo" funnels, government-subsidized distribution through JETRO and METI programs in Japan, and event-driven demand generation at venues such as Web Summit 2024 and SWITCH 2024. Revenue is generated through SaaS subscriptions, usage-based API consumption, professional services, and the Doozie Token transaction layer, all under a quote-based, custom-pricing model with no publicly disclosed tiers. Operational footprint spans Tokyo and Mishima in Japan plus an engineering and R&D hub in Dhaka, Bangladesh, with 55 employees globally as of January 2026.

Name

Gigalogy

Legal name

Gigalogy Inc.

Website

https://gigalogy.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

51–100 employees

Short description

Gigalogy is a Tokyo-based AI software company that builds personalization, no-code generative AI, managed AIOps, and programmatic advertising products on a unified platform, serving e-commerce businesses, AI application builders, AIOps teams, and digital advertisers primarily in Japan.

Ownership category

akta.pro rank

Product category

AI Software Platform

NAICS

Software Publishers (5132), Software Publishers (513210), Computer Systems Design and Related Services (5415)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

akta.pro secondary industries

AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ), Model Deployment, Serving & Inference Platforms (HDAAABAF), Marketplace & On-Demand Platform Recommendations (rideshare, delivery, services) (HDAAAGAK)

Keywords

• AI personalization platform
• E-commerce personalization software
• Managed AIOps infrastructure
• Programmatic advertising optimization
• No-code generative AI platform

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Platform Subscriptions: Gigalogy generates revenue through subscription-based access to its AI platforms including Personalizer, Maira, G-Core, and SmartAds. The platforms offer modular, customizable solutions with different tiers for various business needs. Pricing is based on usage, features, and scale requirements.
2. API Usage and Consumption: Revenue generated from API calls and usage-based consumption of AI capabilities through the Gigalogy AI Platform (GAIP). Developers and enterprises pay based on their integration and usage volume.
3. Professional Services: Product consulting and advisory services to help customers implement AI solutions effectively. Includes deep understanding and analysis of customer challenges followed by implementation guidance.
4. Doozie Token (DZT) Ecosystem: Blockchain-based token system for decentralized rewards. Contributors earn DZT for publishing AI solutions; businesses use DZT for payment and reward management on the platform.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Gigalogy builds and sells AI-powered software platforms for businesses: Personalizer delivers omnichannel e-commerce personalization (search, recommendations, generative AI advisors, dynamic pricing); Maira is a no-code platform for building generative AI-powered applications and chatbots; G-Core is a fully managed multi-cloud AIOps infrastructure for hosting, training, and deploying ML models; and SmartAds is an AI-driven programmatic advertising management platform with real-time cross-platform optimization. All products are built on the underlying Gigalogy AI Platform (GAIP) and offered via self-serve access, enterprise sales, and developer APIs.

Product overview

Gigalogy is a user experience first company building AI products organized as a platform-plus-modules architecture. The core Gigalogy AI Platform (GAIP) serves as the foundational infrastructure powering four main products: Personalizer (omnichannel e-commerce personalization), Maira (no-code generative AI application builder), G-Core (managed AIOps infrastructure), and SmartAds (programmatic advertising management). Personalizer includes sub-modules for personalized search, image-based search, recommendations, and GPT-enabled advisors. Maira supports multiple LLM models (GPT, Llama, Gemini, Claude) and integrates with communication platforms. The portfolio is connected through shared APIs and infrastructure, with Doozie Token providing blockchain-based reward and payment functionality across the ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• Personalizer Omnichannel personalization platform for e-commerce businesses that enhances product discovery, user engagement, revenue growth, and customer lifetime value using AI-powered search, real-time recommendations, generative AI advisors, dynamic pricing, and image-based recommendations. Designed for fashion, beauty, beverage, and travel e-commerce retailers and integrates with Shopify and mobile channels.
• Maira No-code platform for building personalized generative AI-powered smart applications, chatbots, and assistants that understand business context, answer questions, recommend products, and guide customers. Supports multiple LLM models (GPT, Llama, Gemini, Claude), ingests documents, spreadsheets, JSON, PDFs, and images, and integrates with Slack, Teams, Discord, web, iOS, Android, and Shopify.
• G-Core Fully managed, end-to-end automated AIOps infrastructure solution that enables businesses to host, train, deploy, and integrate machine learning solutions into production environments. Includes multi-cloud support across providers, automated data pipelines, optimum model selection, real-time load balancing, 24/7 monitoring, and 99.5%+ availability.
• SmartAds AI-driven programmatic advertising management platform that predicts optimum budget allocation for specific platforms and segments in real time, adjusts digital campaign setups, and measures performance cross-platform with full transparency to ensure optimum ROAS. Supports Google Ads, Meta, YouTube, Instagram, TikTok, X, Yahoo Japan, LINE, SmartNews, The Trade Desk, MediaMath, and CyberAgent.
• Doozie Token (DZT) Blockchain-based personalized reward platform for the internet that creates harmony among users, contributors, and businesses. Contributors earn DZT for publishing AI solutions on the platform, and businesses use DZT for payment and reward management.

Quantifiable outcome

• 50% CTR improvement in discovery
• +7 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

AI capability11 records

Feature10 records

Partnerships

Four partnerships are on record, tiered core.

• Berkeley SkyDeckcoreGTM or Marketing Partner · 1 December 2024Selected for Berkeley SkyDeck × JETRO program providing Silicon Valley accelerator access, mentorship, and market development support.
• JETROcoreGTM or Marketing Partner · 1 November 2023Ongoing partnership with JETRO for pitch competitions, Silicon Valley programs, and IT Implementation Subsidy Program enabling access to Japanese enterprise market.
• CrossCompasscoreStrategic or Co-development Partner · 1 October 2023Strategic partnership announced in October 2023 for joint AI development and market expansion. CrossCompass collaboration established alongside the Pivotal AI Institute for advancing AI innovation.
• Pivotal AI InstitutecoreStrategic or Co-development Partner · 1 October 2023Established in partnership with CrossCompass in October 2023 as a center for AI research and development, contributing to Gigalogy's innovation ecosystem.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Stack AI: Stack AI provides a no-code platform for building and deploying generative AI agents and applications. Directly comparable to Gigalogy's Maira platform for non-technical users creating AI-powered chatbots and assistants with proprietary data.
• Algolia: Algolia provides AI-powered search and personalization APIs for e-commerce and digital experiences. Directly comparable to Gigalogy's Personalizer product in search, recommendations, and dynamic ranking for online retailers.
• Bloomreach: Bloomreach is an e-commerce personalization platform combining search, merchandising, and content with AI. Directly comparable to Personalizer's omnichannel e-commerce focus on discovery, engagement, and lifetime value optimization.
• Recombee: Recombee offers an AI recommendation engine as an API for personalization across e-commerce, media, and digital platforms. Directly comparable to Personalizer's real-time recommendation and personalization capabilities with similar API-first delivery.
• Weights & Biases: Weights & Biases is an MLOps platform for model training, deployment, and monitoring. Directly comparable to Gigalogy G-Core's managed infrastructure for ML lifecycle, model serving, and observability across cloud environments.
• Klevu: Klevu offers AI-powered search, merchandising, and recommendations for e-commerce stores on Shopify and similar platforms. Direct competitor in Shopify-integrated AI personalization with comparable NLP-based search and product recommendations.
• Constructor.io: Constructor.io provides AI-powered search, recommendations, and personalization specifically for e-commerce. Direct competitor to Gigalogy Personalizer, targeting similar fashion, beauty, and retail verticals with comparable product discovery solutions.

Broad incumbents

• AWS Personalize: AWS Personalize is a hyperscaler offering for real-time personalization and recommendations built into the AWS ecosystem. Broad incumbent competitor across Gigalogy's Personalizer product with similar ML-based recommendations and segmentation.
• Google Vertex AI: Google Vertex AI is an end-to-end ML/AI platform for building, deploying, and scaling AI models, including recommendation and personalization use cases. Broad incumbent competitor to GAIP, G-Core, and Personalizer through Google's integrated cloud AI stack.

Emerging players

• Botpress: Botpress is a conversational AI platform for building chatbots and AI agents with LLM integration and knowledge retrieval. Comparable to Maira's no-code generative AI app builder, with similar multi-channel deployment and Slack/Teams integrations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/gigalogy
• LinkedInlinkedin.com/company/gigalogy

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gigalogy