SureTest

What SureTest does

SureTest, Inc. is a Franklin, Tennessee-based healthcare IT company founded in 2020 that provides managed-service test automation for health systems. The company targets US health systems running Epic and Cerner EHR platforms, automating end-user testing of EHR, third-party, and enterprise applications to reduce manual testing burden, accelerate upgrade cycles, and improve workflow reliability. Its named customer base includes UNC Health, Novant Health, Erlanger Health System, Southern Illinois Healthcare, UVA Health, South Central Health System, and Northeast Georgia Health System, with reported outcomes including 91-98% reductions in manual testing time.

The company's product suite is anchored by SureManage, a comprehensive managed-service offering delivered as a 3-year fixed-fee contract. SureManage bundles software, development, deployment, monitoring, and continual maintenance by dedicated SureTest engineers. The technology stack is built on Eggplant by Keysight Technologies and augmented with three proprietary components: the SureWorks Library (4,000+ automated test scripts covering Epic and Cerner modules plus third-party applications), the SurePersona Engine (client-specific workflow emulation), and the SureMethod Framework (certified specialist methodology). Integrations span IBM RQM, HP ALM, Jira, Jenkins, ServiceNow, and BMC Remedy, positioning the offering within the broader healthcare IT testing stack.

SureTest operates as a privately held, apparently bootstrapped company with 11-50 employees and no disclosed institutional investors or funding rounds. Leadership is founder-led, with Laura O'Toole as CEO, Mark Scruggs as President and COO, and David Brewer as CFO. The go-to-market is direct enterprise sales to health system IT leadership, supplemented by healthcare IT industry events (ViVE, CHIME Fall Forum), content marketing, webinars, ROI tools, and partnerships with This Week Health (sponsoring partner) and Santa Rosa Consulting (SI partner). The company has earned consecutive Modern Healthcare Best Places to Work recognition (2023-2026) and a KLAS Research Emerging Technology Spotlight (2021).

Name

SureTest

Legal name

SureTest, Inc.

Website

https://suretest.health

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

SureTest provides managed-service test automation for US health systems running Epic and Cerner EHR platforms. Its SureManage solution automates end-user testing of EHR, third-party, and enterprise applications, built on Eggplant by Keysight Technologies.

Ownership category

akta.pro rank

Product category

Healthcare Test Automation Software

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Enterprise Application Testing & QA Services (BPAEAGAI)

Keywords

• Healthcare test automation
• EHR testing services
• Enterprise application testing
• Managed automation services
• Regression testing automation

Headquarters

HQ city

Franklin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed Service Test Automation: SureTest operates as a managed service provider offering a 3-year fixed-fee program. The solution includes software, development, deployment, monitoring, and continual maintenance of customized automation scripts. Pricing is based on the number of workflows required, with ROI typically realized within 4-6 weeks and full scope delivered in 6-9 months.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels7 records

Core offering

SureTest provides managed test automation services for healthcare organizations, focused on Electronic Health Record (EHR) systems including Epic and Cerner, as well as third-party and enterprise applications. The core offering, SureManage®, is a fully managed service that includes the proprietary SureWorks® Library (4,000+ automated test scripts), SurePersona® Engine (client-specific workflow engine), and SureMethod® Framework (automation methodology), built on the Eggplant platform. SureTest engineers handle software, development, deployment, monitoring, and continual maintenance of customized automation scripts.

Product overview

SureTest is a managed service automation solution provider for healthcare organizations, offering the SureManage® solution as its core unified product. SureManage combines three proprietary components: the SureWorks® Library (a global test script library with over 4,000 workflows), the SureMethod® Framework (a rigorous automation methodology), and the SurePersona® Engine (a customized client-specific workflow engine). The solution is built on the Eggplant platform and delivered as a fully managed service where SureTest engineers build, deploy, monitor, and maintain automated test scripts for EHR, third-party, and enterprise application testing.

Differentiator

Problem solved

Functional benefit

Brands

• SureManage®: SureTest's core test automation solution - a comprehensive managed service that includes software, development, deployment, monitoring, and continual maintenance of customized test automation scripts.
• SureWorks®
• SureMethod®
• SurePersona®

Products and services

• SureManage®
• SureWorks® Library
• SurePersona® Engine
• SureMethod® Framework

Quantifiable outcome

• Up to 80% reduction in manual testing activities
• +5 more outcomes

Named customers7 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability1 record

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• This Week HealthcoreGTM or Marketing Partner · 1 January 2026SureTest serves as a sponsoring partner for Health Lyrics and its This Week Health podcast and health IT news site. This partnership supports the organization's mission to keep health IT staff current and engaged through industry content and thought leadership.
• Eggplant by Keysight TechnologiescoreTechnology or IntegrationCertified Eggplant partner offering access to the Eggplant testing platform. SureTest leverages Eggplant as the core technology to run its unmatched test script library and helps clients maximize platform efficiency by supercharging the platform. SureTest works closely with Eggplant to continually innovate.
• Santa Rosa ConsultingminorImplementation/ SI/ Consulting PartnerSanta Rosa Consulting partnered with SureTest to implement Epic Test Automation services at Novant Health and Southern Illinois Healthcare. Santa Rosa is a leading provider of test automation solutions and technical services exclusively to the healthcare industry.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Worksoft: Worksoft provides automated testing for enterprise applications (ERP, CRM, custom apps) with healthcare customers. Its certify-first approach competes with SureTest for health system testing budgets, though SureTest's deeper EHR module coverage differentiates it.
• CitiusTech: CitiusTech is a large healthcare-focused technology services and consulting firm with extensive EHR and clinical application expertise. While broader in scope than SureTest, it competes for healthcare IT modernization budgets and could expand into specialized testing automation services.
• Tricentis: Tricentis is a leading enterprise test automation platform serving Fortune 500 companies across industries, including healthcare. While broader and more established, Tricentis Tosca competes for the same enterprise application testing budget, particularly for health systems running SAP, Workday, and EHR integrations.
• Cigniti Technologies: Cigniti is a global independent software testing services firm with healthcare vertical coverage. It competes for managed testing services RFPs at large health systems and payers, positioning itself as an AI-led quality engineering partner alongside or against solutions like SureTest.
• Qualitest: Qualitest is a large independent software testing and quality engineering services company with healthcare industry expertise. It competes for enterprise testing budgets including EHR validation, though its services-led model differs from SureTest's asset-heavy library approach.

Direct peers

• Santa Rosa Consulting: Santa Rosa is a healthcare-exclusive IT consulting firm that delivers Epic and EHR implementation services including test automation. They are listed as a SureTest implementation partner but also offer their own automation services, placing them in direct competition for the same health system RFPs.
• Opkey: Opkey offers AI-powered test automation specifically for enterprise applications including ERP and EHR systems, with healthcare vertical focus. It competes most directly with SureTest in automating Epic and Oracle Health testing for health systems, using a similar managed services + proprietary library model.

Emerging players

• Parasoft: Parasoft provides automated software testing tools including API, UI, and compliance testing used in healthcare and other regulated industries. While more focused on development testing than production EHR testing, its tools overlap with SureTest's offering for health system QA teams.
• Katalon: Katalon provides an AI-augmented test automation platform used across web, mobile, API, and desktop testing. While primarily horizontal, Katalon is increasingly used by healthcare organizations for EHR and enterprise app testing, making it a partial substitute for SureTest's automation services.

Others

• Keysight Technologies (Eggplant): Eggplant (now part of Keysight) is the underlying test automation platform SureTest leverages and is a certified partner with. While not a direct competitor (SureTest builds services on top), Keysight could potentially expand its professional services or partner ecosystem to compete more directly with managed service providers like SureTest.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/suretestinc
• LinkedInlinkedin.com/company/suretest-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SureTest