Worksoft
Worksoft is a privately held enterprise software company founded in 1998 that provides AI-driven business process validation and continuous test automation for large organizations running SAP, Oracle, Salesforce, ServiceNow, and Microsoft Dynamics, sold via subscriptions through direct sales and a global SI and technology partner ecosystem.
- Company typePrivate
- Founded1998
- HeadquartersAddison, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Worksoft does
Worksoft is a privately held enterprise software company founded in 1998 and headquartered in Addison, Texas, that provides business process validation and continuous test automation for organizations running mission-critical enterprise applications including SAP, Oracle, Salesforce, Microsoft Dynamics, ServiceNow, and UKG. Its core product is the Worksoft Connective Automation Platform, a unified portfolio comprising Business Capture (process discovery), Certify (codeless test automation), Continuous Testing Manager (test orchestration), Data Connect (test data provisioning via EPI-USE Labs), Impact (change impact analysis), Reporting Services, and Process Intelligence — built on a Capture-Automate-Run methodology with a patented framework for adapting to system changes. The platform embeds AI across impact analysis, execution, adaptive self-healing, and natural-language insights.
Worksoft generates revenue primarily through annual enterprise subscriptions to the Connective Automation Platform (delivered as SaaS on AWS), supplemented by paid Worksoft University training and certification programs. Pricing is quote-based and negotiated per enterprise deployment. Go-to-market combines direct enterprise field sales with an extensive global channel network of system integrators (Accenture, Capgemini, Deloitte, KPMG, Cognizant, HCLTech, Infosys, Wipro, Tech Mahindra, NTT, LTIMindtree) and flagship technology partners SAP (available on SAP Store, integrated with SAP Cloud ALM and Solution Manager) and IBM (delivered as a unified IBM offering). The company sells to large enterprises undergoing major application transformations — particularly S/4HANA migrations — with marquee customers including Nestlé, Northrop Grumman, Deutsche Telekom, Bank of Montreal, Carrier Global, Chevron Phillips Chemicals, Johnson Matthey, Ricoh, and Scandinavian Tobacco Group, spanning manufacturing, telecommunications, energy, financial services, retail, healthcare, and aerospace/defense verticals across 85+ countries. The company has raised approximately $36.5M in cumulative venture funding (primarily from Austin Ventures and Crescendo Ventures between 2003 and 2010) and has not raised additional equity since 2010, indicating self-funded operations. In 2022, Worksoft acquired eureQa to extend cloud-based testing capabilities, and in 2026 launched the AI-embedded Connective Automation Platform 2026.
Worksoft firmographics
Firmographics- Name
- Worksoft
- Legal name
- Worksoft Inc.
- Website
- https://worksoft.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Worksoft is a privately held enterprise software company founded in 1998 that provides AI-driven business process validation and continuous test automation for large organizations running SAP, Oracle, Salesforce, ServiceNow, and Microsoft Dynamics, sold via subscriptions through direct sales and a global SI and technology partner ecosystem.
- Ownership category
- akta.pro rank
Worksoft industry classification
Industry- Product category
- Enterprise Test Automation Software
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Integration-Centric Low-Code (Workflow + iPaaS) (HDAEAKAC)
- akta.pro secondary industries
- IT Workflow Automation & Orchestration Platforms (HDAEALAF), iPaaS & Workflow Automation (BPAMAOAB)
Keywords
Where Worksoft is headquartered
LocationHeadquarters
- HQ city
- Addison
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Worksoft business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscription (SaaS): The primary revenue stream is subscription-based access to the Worksoft Connective Automation Platform. The platform is offered as a SaaS solution hosted on AWS. Pricing is quote-based and tailored to enterprise requirements.
- Training and Certification Services: Worksoft University offers training courses and professional certification programs. Training includes on-site instructor-led, self-paced online, and virtual instructor-led options. Certification includes Associate, Advanced, Professional, and Trainer levels.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise licensing - custom quote-based pricing |
| Other | Pay-as-you-go | Training and Certification - free learning paths available |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Worksoft product offering
Product offeringCore offering
Worksoft provides an AI-driven Connective Automation Platform that enables enterprises to capture, automate, and run end-to-end business process testing across complex enterprise applications including SAP, Oracle, Salesforce, Microsoft Dynamics, ServiceNow, and custom apps. The codeless platform delivers impact-driven testing, adaptive self-healing automation, AI-embedded insight, change impact analysis, test data provisioning, and continuous testing orchestration for large-scale digital transformations and ERP migrations. It is offered primarily as a SaaS subscription hosted on AWS with enterprise quote-based licensing.
Product overview
Worksoft offers the Connective Automation Platform, a unified portfolio of enterprise test automation products and modules. The core platform integrates Worksoft Business Capture (for discovering and documenting business processes), Worksoft Certify (the codeless test automation engine), Worksoft Continuous Testing Manager (for test orchestration and execution), Worksoft Data Connect (for test data provisioning via EPI-USE Labs integration), Worksoft Impact (for change impact analysis), Worksoft Reporting Services (for reporting and compliance documentation), and Worksoft Process Intelligence (for process behavior analysis). The platform supports testing across major enterprise applications including SAP, Oracle, Salesforce, Microsoft Dynamics, ServiceNow, and UKG, with AI embedded throughout for impact-driven testing, adaptive self-healing, and intelligent prioritization. The platform is available on SAP Store and delivered as an IBM offering under the Worksoft Connective Automation for IBM brand.
Differentiator
Problem solved
Functional benefit
Brands
- Worksoft Connective Automation Platform: AI-driven enterprise test automation platform that brings together process capture, automation, testing, and reporting capabilities.
- Worksoft Business Capture
- Worksoft Certify
- Worksoft Continuous Testing Manager
- Worksoft Data Connect
- Worksoft Impact
- Worksoft Reporting Services
- Worksoft Process Intelligence
- Worksoft University
Products and services
- Worksoft Connective Automation Platform Unified enterprise test automation platform that brings together business process capture, codeless automation, continuous testing orchestration, test data provisioning, impact analysis, and reporting into one integrated solution for enterprises undergoing digital transformations.
- Worksoft Certify Codeless, end-to-end test automation engine for business applications supporting SAP, Oracle, web, desktop, mainframe, SaaS, and custom apps. Model-based architecture separates UI elements from business logic for stability and includes AI-driven root cause analysis and natural language test failure summarization.
- Worksoft Business Capture Role-based process discovery tool that records real user interactions across enterprise systems, turning actual business processes into structured, test automation-ready assets with embedded AI-assisted refinement.
- Worksoft Continuous Testing Manager Automated test execution platform that orchestrates environments, test sequences, and dependencies across infrastructure with parallel execution for hands-free regression testing on demand or on schedule.
- Worksoft Data Connect Test data provisioning solution delivering secure, compliant, production-like SAP testing data on demand through native integration with EPI-USE Labs Data Sync Manager, with built-in data masking for GDPR and CCPA compliance.
- Worksoft Impact Change impact analysis tool that maps change in SAP ECC and S/4HANA into actionable insight, analyzing transports and correlating system changes with Certify test coverage using AI-driven predictive prioritization.
- Worksoft Reporting Services Role-based reporting framework that translates test results, process documentation, change data, and coverage into decision-ready insight aligned to business risk and generates audit-ready documentation for compliance.
- Worksoft Process Intelligence Process behavior analysis solution that examines real user behavior across SAP and interconnected enterprise systems to reveal process flows, variation, and business exposure, highlighting patterns and anomalies.
- Worksoft University Training and certification program offering instructor-led (on-site and virtual) and self-paced online courses, with professional certification tiers (Associate, Advanced, Professional, Trainer) for Worksoft solutions.
Quantifiable outcome
- 406% three-year ROI with 6-month payback period
- +10 more outcomes
Companies that use Worksoft
Customer profileNamed customers14 records
Segments3 records
Ideal customer profiles2 records
Worksoft technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration29 records
AI capability7 records
Feature7 records
Worksoft partnerships and signals
Strategic signalPartnerships
29 partnerships are on record, tiered core, flagship and major.
- KPMG IndiacoreWorksoft partnered with KPMG in India in June 2024 to offer intelligent test automation solutions to enterprise customers undergoing digital transformation. The partnership combines KPMG's consulting expertise with Worksoft's automation platform for implementation services.
- SAPflagshipDeep technology partnership including native SAP support, SAP Solution Manager integration, SAP Cloud ALM integration, and availability on SAP Store. Worksoft provides pre-built SAP test assets and automatic SAP GUI object recognition for comprehensive SAP testing including S/4HANA, SuccessFactors, Concur, Ariba, Hybris, and Fiori.
- IBMflagshipWorksoft Connective Automation is delivered as one unified IBM offering, providing a single end-to-end automation platform supporting every stage of enterprise transformation. IBM DevOps Ecosystem Leader Karim Dawood leads the partnership. Includes deep Maximo integration and IBM transformation framework alignment.
- EPI-USE LabscoreStrategic partnership powering Worksoft Data Connect with EPI-USE Labs' Data Sync Manager for seamless data provisioning. EPI-USE Labs provides sophisticated test data management, automatic data scrambling for production data, environment refresh on demand, and GDPR/CCPA compliance.
- AccenturecoreGlobal system integrator partnership for implementing Worksoft automation solutions across enterprise client environments.
- CapgeminicoreGlobal system integrator partnership for implementing Worksoft automation solutions across enterprise client environments.
- DeloittecoreGlobal system integrator partnership for implementing Worksoft automation solutions across enterprise client environments.
- CognizantcoreGlobal system integrator partnership for implementing Worksoft automation solutions across enterprise client environments.
- HCLTechcoreGlobal system integrator partnership for implementing Worksoft automation solutions across enterprise client environments.
- InfosyscoreGlobal system integrator partnership for implementing Worksoft automation solutions across enterprise client environments.
- WiprocoreGlobal system integrator partnership for implementing Worksoft automation solutions across enterprise client environments.
- Tech MahindracoreGlobal system integrator partnership for implementing Worksoft automation solutions across enterprise client environments.
- NTTmajorGlobal system integrator partnership for implementing Worksoft automation solutions across enterprise client environments.
- LTIMindtreemajorGlobal system integrator partnership for implementing Worksoft automation solutions across enterprise client environments.
- ApplitoolsmajorAI-powered visual testing integration adding capabilities to automatically detect visual bugs and UI inconsistencies that traditional functional testing might miss.
- PerforcemajorTechnology partnership for enterprise test automation integration with Perforce version control and development tools.
- PanayamajorChange intelligence platform integration providing smart impact analysis and test recommendations for ERP changes to help teams understand which test cases need execution.
- ServiceNowcoreDeep integration with ServiceNow ITSM including automatic incident logging for test failures, linking test cases to change requests, and tracking testing progress. Worksoft also tests ServiceNow as an enterprise application platform.
- XRaymajorComprehensive test management integration for Jira, enabling XRay for test case management while using Worksoft for test automation execution.
- JenkinscoreCI/CD integration enabling Worksoft test automation to be triggered as part of Jenkins pipelines, allowing automatic regression tests after code deployments and release gating based on test results.
- Azure DevOpscoreIntegration with Microsoft DevOps platform enabling teams to trigger automated tests from Azure Pipelines and track quality metrics in Azure Boards.
- CyberArkmajorPrivileged Access Security integration providing secure credential management for test automation. Test credentials are stored securely in CyberArk and retrieved dynamically during test execution.
- PostmanmajorAPI testing integration enabling teams to combine UI automation from Worksoft with API testing from Postman.
- PerfectomajorMobile device testing integration enabling end-to-end business process testing across all major mobile devices via cloud, hybrid, and on-premises test labs.
- BlazemetermajorPerformance testing integration allowing Worksoft functional tests to be converted into end-to-end cases for load and performance testing.
- Cervantes GroupmajorSAP-focused system integrator partnership for implementing Worksoft automation solutions.
- QualizealmajorQuality engineering and test automation consulting partner.
- SOAISmajorOracle-focused system integrator partnership for implementing Worksoft automation solutions.
- United VARscoreGlobal network of SAP-focused VARs (Value Added Resellers) reselling and implementing Worksoft solutions. Annual meetings bring together partners from around the world.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Worksoft competitors and assessment
Company assessmentDirect peers
- Tricentis: Tricentis is the closest direct competitor, offering Tosca and qTest for codeless, AI-driven enterprise test automation with deep SAP and continuous-testing focus. Overlap with Worksoft is near-total across SAP S/4HANA migration testing and broad enterprise app coverage; notably, Worksoft's SVP of Sales came from Tricentis, underscoring direct head-to-head competition.
- Eggplant (Keysight Technologies): Eggplant, now part of Keysight, provides model-based, AI-driven test automation for enterprise applications including ERP systems. Its digital-twin approach parallels Worksoft's model-based codeless architecture and targets overlapping enterprise customers in finance, telecom, and manufacturing.
- Leapwork: Leapwork offers a codeless, visual automation platform for enterprise application testing and RPA. It targets similar enterprise customers seeking no-code automation across SAP, Oracle, web, and mainframe environments, making it a direct functional competitor to Worksoft Certify.
Broad incumbents
- UiPath: UiPath is a broader enterprise automation platform that has expanded from RPA into test automation (UiPath Test Suite). It overlaps with Worksoft's automation and SAP testing capabilities but operates as a much larger horizontal platform serving a wider set of automation use cases beyond testing.
- OpenText (formerly Micro Focus): OpenText acquired Micro Focus, which offered Silk Test, UFT (formerly HP), LoadRunner, and ALM/Quality Center. These legacy functional and performance testing tools overlap with Worksoft Certify and Continuous Testing Manager, especially at large enterprises standardizing on OpenText ALM.
- Automation Anywhere: Automation Anywhere is a leading RPA platform that has expanded into test automation and process discovery. While broader than Worksoft, it competes for enterprise automation budgets and offers overlapping capabilities around AI-driven automation, SAP testing, and process intelligence.
- SAP (Cloud ALM and Solution Manager): SAP's own application lifecycle management tools (SAP Cloud ALM and SAP Solution Manager) provide native test management for SAP environments and serve as the underlying platform Worksoft integrates with. SAP is both Worksoft's most strategic partner and a potential long-term competitive threat if it expands native testing capabilities.
Emerging players
- Mabl: Mabl is an AI-native test automation platform focused on web and SaaS application testing. While it does not currently match Worksoft's depth in SAP or ERP testing, its AI-first positioning and modern UX make it an emerging threat in adjacent enterprise segments.
- Testim (by Tricentis): Testim, now part of Tricentis, provides AI-based test automation primarily for web and SaaS applications. It overlaps with Worksoft's web/UI automation capabilities but lacks the deep ERP specialization that is Worksoft's core differentiator.
- Panaya: Panaya provides change intelligence and smart impact analysis for ERP systems (SAP and Oracle), directly overlapping with Worksoft Impact. While smaller and less comprehensive, it represents a niche threat in the ERP testing intelligence layer where Worksoft competes.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Customer concentration
Worksoft social profiles
Digital presenceWorksoft compliance and trust
Trust signalCompliance2 records
Worksoft financial estimates
Financial estimateRevenue estimate
Valuation estimate
Worksoft leadership team
Management profileNumber of profiles
Profiles8 records
Worksoft funding detail
Funding detailFunding overview
Funding rounds6 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Worksoft M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Worksoft
What does Worksoft do?
Worksoft provides an AI-driven Connective Automation Platform that enables enterprises to capture, automate, and run end-to-end business process testing across complex enterprise applications including SAP, Oracle, Salesforce, Microsoft Dynamics, ServiceNow, and custom apps. The codeless platform delivers impact-driven testing, adaptive self-healing automation, AI-embedded insight, change impact analysis, test data provisioning, and continuous testing orchestration for large-scale digital transformations and ERP migrations. It is offered primarily as a SaaS subscription hosted on AWS with enterprise quote-based licensing.
Is Worksoft a public or private company?
Worksoft is a private company. It is classified as venture growth investor backed and is currently operating.
When was Worksoft founded?
Worksoft was founded in 1998. It employs 51 to 100 people.
Where is Worksoft based?
Worksoft is headquartered in Addison, United States, in the North America region.
How does Worksoft make money?
Two revenue lines are on record. Software Subscription (SaaS) is the primary driver. The others are training and Certification Services.
Who are Worksoft's main competitors?
Direct peers on record are Tricentis, Eggplant (Keysight Technologies) and Leapwork. Broad incumbents are UiPath, OpenText (formerly Micro Focus), Automation Anywhere and SAP (Cloud ALM and Solution Manager). Emerging players are Mabl, Testim (by Tricentis) and Panaya.
Does Worksoft have an API?
Yes. Worksoft provides a REST API (RESTful web services over HTTP/HTTPS) that allows organizations to build custom integrations with any system supporting web services. Teams can trigger test execution and retrieve results via the API. The platform also integrates with Postman for API testing capabilities, enabling teams to combine UI automation from Worksoft with API testing from Postman.
What industry is Worksoft in?
Worksoft's product category is Enterprise Test Automation Software. Its primary akta.pro industry code is HDAEAKAC, Integration-Centric Low-Code (Workflow + iPaaS), with a secondary code of HDAEALAF, IT Workflow Automation & Orchestration Platforms. Its NAICS code is 54151 and its SIC code is 7372.