LabWare

What LabWare does

LabWare is a privately-held laboratory informatics software provider founded in 1987 and headquartered in Wilmington, Delaware, with a UK entity (LabWare Ltd) supporting European operations. The company builds and sells a unified Laboratory Information Management System (LIMS) and Electronic Lab Notebook (ELN) platform under the LabWare 8 brand, deployed in three configurations: Self-Hosted (on-premises, customer-managed), Cloud-Hosted (PaaS, vendor-managed infrastructure with customer flexibility), and SaaS (fully managed, under-30-day deployment with 99.5% availability guarantee). The platform integrates laboratory instruments via REST/JSON and HL7 standards, automates sample lifecycle management, environmental monitoring, stability studies, lot release, and Certificate of Analysis generation, and is built around compliance with 21 CFR Part 11, GAMP 5, ALCOA+ data integrity, and ISO 17025. Industry-specific configurations serve 12 verticals including pharmaceutical, biopharma, food and beverage, clinical diagnostics, forensics, mining and metals, oil and gas, and water and environmental testing.

LabWare claims 30,000+ laboratory customers worldwide, anchored by enterprise accounts such as Pfizer, GSK, Merck, Johnson & Johnson, ExxonMobil, Chevron, Tyson Foods, Hershey, USDA, NIH, Charles River Labs, and Eurofins. The product portfolio includes LabWare ASSURE (a SaaS food safety and quality testing platform launched March 2025), LabWare QAQC (an analytical and material testing SaaS module), LabWare Mobile, LabWare ELN, and a Lab AI + ML module built on the data analytics capability acquired via CompassRed in March 2022.

Revenue is generated through subscription-based SaaS and PaaS contracts, enterprise self-hosted licenses, and implementation/validation professional services. Pricing is quote-based and not publicly disclosed. Distribution is primarily direct enterprise field sales supplemented by a SaaS-led self-service onboarding motion, with ecosystem partnerships including Körber (MES-LIMS integration) and Phizzle (instrument gateway connectivity). The company is led by founder Vance Kershner as President and CEO, employs 501–1,000 people, and has never disclosed external funding.

Name

LabWare

Legal name

LabWare, Inc.

Website

https://labware.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

501–1,000 employees

Short description

LabWare is a privately-held laboratory informatics software provider offering unified LIMS and ELN platforms across self-hosted, PaaS, and SaaS deployment models, serving 30,000+ laboratories in pharmaceutical, food and beverage, energy, and other regulated industries worldwide.

Ownership category

akta.pro rank

Product category

Laboratory Information Management Systems (LIMS)

NAICS

Analytical Laboratory Instrument Manufacturing (334516), Medical Laboratories (621511), Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (33451)

SIC

Services-Testing Laboratories (8734), Services-Commercial Physical & Biological Research (8731), Laboratory Analytical Instruments (3826)

akta.pro primary industry

Lab Analytics, Utilization Management & Operational Intelligence (HLACAMAK)

akta.pro secondary industries

Lab Middleware, Instrument Connectivity & Automation (HLACAMAI), Lab Automation, Instrument Control & Workflow Orchestration Software (HLAGAJAG), Clinical Trial Informatics (EDC/CTMS/eCOA/eTMF) (HLAGAJAM), Lab Furniture, Facilities & Utilities (Benches, Casework, Gas/Water Systems) (HLAGAIAM)

Keywords

• Laboratory information management
• Electronic lab notebook
• Regulated lab software
• LIMS enterprise platform
• Sample lifecycle management

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS LIMS Subscription: LabWare SaaS LIMS operates on a subscription model with monthly fees included in the subscription, providing access to the most up-to-date version of the platform. This is described as avoiding significant startup costs and time while delivering industry-leading functionality. Upgrades typically occur twice a year and are validated by LabWare prior to deployment, included in the subscription cost. The SaaS model avoids complex and costly upgrade projects.
2. Self-Hosted and PaaS Licensing: LabWare LIMS and PaaS deployments are licensed to enterprise customers, with the company managing infrastructure for PaaS while customers manage it for self-hosted. These deployments involve more customization and longer implementation timelines (months), with ongoing maintenance, validation, and upgrade costs borne by the customer or shared with LabWare.
3. Professional Services and Implementation: LabWare offers implementation, testing and validation, and customer care program services to support deployment. Training is offered through classroom sessions, on-demand training, and web-based tutoring. These professional services complement the software licensing and subscription revenue streams.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

LabWare develops and sells a unified Laboratory Information Management System (LIMS) and Electronic Lab Notebook (ELN) platform that automates laboratory workflows, manages the full sample lifecycle, and provides regulatory compliance documentation for laboratories in regulated industries. The platform is offered through three deployment models (Self-Hosted on-premises, Cloud-Hosted PaaS, and SaaS), serves over 30,000 laboratories globally, and is used by pharmaceutical, biopharma, food & beverage, clinical diagnostics, and other regulated laboratory customers. Complementary offerings include the LabWare 8 enterprise platform, ASSURE food safety platform, QAQC for analytical testing, mobile access, and AI/ML capabilities.

Product overview

LabWare offers a unified laboratory informatics platform that includes three core LIMS deployment options (self-hosted, cloud-hosted/PaaS, and SaaS), an integrated Electronic Lab Notebook (ELN), mobile access, and AI/ML capabilities. The portfolio features LabWare 8 as the enterprise platform, LabWare ASSURE for food safety testing, LabWare QAQC for analytical testing, and industry-specific solutions across 12 verticals including pharmaceutical, biopharma, food & beverage, clinical diagnostics, and more. The platform is built on decades of industry experience with pre-configured validated workflows enabling rapid deployment, while maintaining flexibility for customization in enterprise environments.

Differentiator

Problem solved

Functional benefit

Products and services

• LabWare Self-Hosted LIMS Enterprise laboratory information management system deployed on customer-managed on-premises infrastructure at centralized laboratory locations, providing maximum control, flexibility, and full customization capabilities aligned with internal IT policies.
• LabWare SaaS LIMS Cloud-hosted laboratory information management system accessible via web browser from any location, offering pre-configured pre-validated workflows with deployment in under 30 days, a 99.5% availability guarantee, and twice-yearly platform upgrades included in the subscription.
• LabWare Cloud-Hosted LIMS Platform-as-a-Service (PaaS) hybrid deployment combining on-site solutions with cloud-hosted infrastructure; the vendor manages infrastructure while the customer retains flexibility for customizations.
• LabWare ELN (Electronic Lab Notebook) Electronic lab notebook integrated with LIMS for organizing laboratory experiments, tracking samples through processes, and capturing individual experiment data alongside aggregate sample data managed by LIMS.
• LabWare 8 Enterprise laboratory platform featuring technical innovations, seamless ELN integration, AI/ML capabilities, and compliance optimization for large regulated laboratory environments.
• LabWare ASSURE Food safety and quality testing SaaS platform with under 30-day deployment, validated workflows, sample traceability, environmental monitoring, and compliance features for ISO 17025 and 21 CFR Part 11, targeted at food safety and quality testing laboratories.
• LabWare QAQC SaaS LIMS specifically designed for quality assurance and quality control testing in analytical and material testing laboratories, including sample management, results entry, lot management and release, workflows and dashboards, environmental monitoring, and stability study management capabilities.
• LabWare Customer Care Program Comprehensive customer support service offering technical support, implementation services, testing and validation services, and training through classroom sessions, on-demand training, and web-based tutoring to ensure successful deployment and ongoing operation of LabWare solutions.

Quantifiable outcome

• Under 30-day deployment for SaaS LIMS with pre-configured, pre-validated workflows
• +4 more outcomes

Named customers21 records

Segments12 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature13 records

Partnerships

Two partnerships are on record, tiered core.

• PhizzlecoreTechnology or Integration · 8 April 2026LabWare and Phizzle announced a partnership to simplify how regulated pharmaceutical cleanroom labs connect environmental monitoring instruments to LabWare LIMS. The solution eliminates manual data transfer through Phizzle's Edge Puck gateway device, addressing persistent operational challenges in multi-vendor instrument connectivity. It aims to reduce compliance risk, transcription errors, and the need for custom interfaces. The companies plan to initially focus on environmental monitoring applications with potential expansion to other laboratory and manufacturing instrument use cases.
• KörbercoreStrategic or Co-development PartnerLabWare achieved the 'Ready' level certification required to join Körber's Ecosystem of partner companies. This partnership enables seamless MES-LIMS integration in the pharma and biopharma industry, allowing LabWare to be part of Körber's broader manufacturing operations technology ecosystem. The integration connects LabWare LIMS with Körber's Manufacturing Execution System (MES) for end-to-end digital traceability from lab to shop floor.

Scale indicators4 records

Recent moves6 records

Expansion highlights2 records

Broad incumbents

• Thermo Fisher Scientific (SampleManager LIMS): Large instrument and informatics vendor selling SampleManager LIMS as part of a broader lab products portfolio. Competes with LabWare in regulated pharma and analytical labs, but is anchored to Thermo Fisher's installed instrument base.
• Waters Corporation (Empower LIMS / Lab Informatics): Chromatography and lab informatics vendor whose Empower platform is widely deployed in regulated analytical labs. Competes with LabWare in pharmaceutical and chemical QC, particularly where Waters instruments are installed.
• PerkinElmer (Revvity Signals LIMS / OneSource): Diagnostics and life science vendor with LIMS/ELN offerings and lab services targeting pharma, food, and environmental labs. Broad incumbent with overlapping regulated-laboratory software capabilities to LabWare.
• Agilent Technologies (OpenLab LIMS/ELN): Major analytical instrument vendor with OpenLab LIMS and ELN offerings across pharma, food, and environmental testing. Overlaps with LabWare in regulated labs and competes on integrated instrument-to-software workflows.

Direct peers

• LabVantage Solutions: Independent LIMS vendor competing head-to-head in pharmaceutical, food & beverage, oil & gas, and clinical diagnostics with both on-prem and SaaS delivery. Highly comparable product portfolio, verticals, and deployment model mix to LabWare.
• STARLIMS (Abbott Informatics): Direct LIMS competitor acquired by Abbott, serving regulated labs in life sciences, manufacturing, and public health. Closely comparable to LabWare's regulated-industry, configurable LIMS offering and target buyer profile.

Emerging players

• Benchling: Cloud-native R&D platform combining ELN, LIMS, and registry capabilities, primarily targeting biotech and large pharma R&D. Emerging direct competitor in modern, cloud-first lab informatics where LabWare's SaaS and ELN modules compete.
• Dotmatics: Scientific R&D informatics platform (ELN, LIMS, biologics registration) serving pharma and biotech. Increasingly relevant competitor to LabWare in biopharma and bioanalysis customer segments as labs move workflows to the cloud.
• IDBS (Danaher): Provider of E-WorkBook ELN and broader biopharma R&D data management, now part of Danaher's life sciences platform. Competes with LabWare's ELN in biopharma and biobanking use cases.
• Veeva Systems (Vault LIMS / Vault Quality): Cloud software platform for life sciences, with Vault LIMS and quality solutions targeting regulated pharmaceutical and biotech labs. Increasingly competitive in cloud-native LIMS for the same pharma and biopharma buyers that LabWare serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/labwareinc
• LinkedInlinkedin.com/company/labware

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LabWare