NeutraDC

What NeutraDC does

NeutraDC is the data center and digital infrastructure arm of PT Telkom Indonesia (Telkom Group), an Indonesian state-owned telecommunications conglomerate, operating as the legal entity PT Telkom Data Ekosistem. The NeutraDC brand was launched in 2022, consolidating prior Telkom data center operations dating back to 1997 under a unified identity. Headquartered in Jakarta, the company runs 32 data centers across Indonesia and Singapore — comprising hyperscale facilities in Cikarang and the under-construction Batam campus (NeutraDC Nxera Batam, a joint venture with Singtel's Nxera and Medco Power Indonesia), enterprise data centers in Sentul, Serpong, and Surabaya, three Singapore facilities (SNG-1 Tier III, SNG-2, and SNG-3 Tier IV with 16.8 MW IT load), and the neuCentrIX network of 19 edge data centers across secondary Indonesian cities.

The company's core technology stack spans hyperscale and edge infrastructure with Tier III/IV Uptime Institute certifications held since 2015, and a comprehensive ISO 27001/22301/45001/50001, SOC 2 Type 2, PCI-DSS, and BCA Green Mark Platinum compliance footprint. It offers three colocation tiers (Open Rack shared, Cage dedicated, and Private Suites full-hall), DC interconnection services, and two proprietary platforms: Neutra Connect (a unified digital connectivity platform provisioning services in 24 hours across 1,000+ data centers, carriers, and cloud providers) and Neutra Compute (GPU-as-a-Service exposing NVIDIA, AMD, and Qualcomm GPUs via API for LLM and LVM workloads). Facility design emphasizes high-density racks with liquid cooling for AI workloads, LEED Gold targeting, and on-site desalination at the Batam campus for energy and water resilience.

Revenue is generated through subscription recurring fees for colocation and interconnect, usage-based pricing for GPU-as-a-Service, and managed-services fees for Smart Hands 2.0 and Service Management. The primary customer segments are hyperscale and global cloud providers (highest-capacity, longest-contract users), Indonesian enterprise and corporate customers requiring dedicated or shared colocation, telecommunications and ISP partners (Telin, Moratelindo, Iforte, Matrix Nap Info, Permana Net, LitUp, Super Sistem — each signed MSAs with the Batam campus), and edge customers via neuCentrIX. Go-to-market relies on direct enterprise field sales, the annual NeutraDC Summit conference, and Telkom Group's wholesale channel. Distribution leverages Telkom's telecom backbone, submarine cable assets, and 171+ million-user customer base as a structural advantage over pure-play DC peers.

Name

NeutraDC

Legal name

PT Telkom Data Ekosistem

Website

https://neutradc.com

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

101–250 employees

Short description

NeutraDC, a subsidiary of Indonesia's state-owned Telkom Indonesia, operates 32 carrier-neutral hyperscale, enterprise, and edge data centers across Indonesia and Singapore, offering colocation, interconnection, and GPU-as-a-Service for hyperscale, telecom, and enterprise customers.

Ownership category

akta.pro rank

Product category

Data Center Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

akta.pro primary industry

Carrier Hotels & Network-Dense Colocation (HDABACAE)

akta.pro secondary industries

Managed Colocation & Remote Hands Services (HDABACAD), Network Interconnection & Data Center Meet-Me Services (MMRs, carrier hotels, interconnect fabrics) (HDAIAEAK), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

Keywords

• Data center colocation
• Carrier-neutral interconnection
• GPU-as-a-Service
• Hyperscale infrastructure
• Edge data centers

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Operations, Personnel, Marketing or Sales, Supply Chain

Revenue model

1. Colocation Services: NeutraDC provides dedicated colocation space including open rack (shared), cage (dedicated), and private suites (custom full data hall) arrangements. Revenue is generated through recurring rack/power fees charged to enterprise and hyperscale customers occupying space in its data centers.
2. DC Interconnection Services: Innerduct and cross-connect services enabling customers to establish direct high-speed network connections between their equipment and carriers, cloud providers, or other tenants within NeutraDC facilities. Revenue generated through one-time setup and recurring interconnection fees.
3. Neutra Compute (GPU-as-a-Service): GPU-as-a-Service offering providing on-demand access to high-performance AI computing infrastructure. Customers pay for GPU compute capacity on a usage basis, enabling access to NVIDIA, AMD, and Qualcomm GPUs without upfront capital investment.
4. Neutra Connect Platform: Connectivity platform charging enterprises for unified multi-cloud and cross-network connectivity services, including interconnection to 1000+ data centers, carriers, and cloud providers through a single dashboard.
5. Service Management: Includes meeting room services, equipment disposal services, and audit support. Revenue generated through per-use service fees for facilities management and professional support.
6. Smart Hands Services: On-demand remote hands services where NeutraDC operations team performs on-site troubleshooting, equipment adjustments, and maintenance tasks on behalf of customers who cannot be physically present. Charged per engagement or as part of managed service contracts.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

NeutraDC operates carrier-neutral colocation, interconnection, and AI-ready data center infrastructure across hyperscale, enterprise, and edge facilities in Indonesia and Singapore. Its core offerings include colocation (Open Rack, Cage, Private Suites), GPU-as-a-Service (Neutra Compute) using NVIDIA, AMD and Qualcomm GPUs, multi-cloud connectivity (Neutra Connect) connecting 1,000+ carriers and cloud providers, and managed services such as Smart Hands 2.0. The company delivers Tier III/IV-certified facilities with high-density liquid-cooled racks, supported by Telkom Indonesia's submarine cable and national network footprint.

Product overview

NeutraDC operates as a comprehensive data center ecosystem provider under PT Telkom Data Ekosistem (Telkom Indonesia), offering hyperscale, enterprise, and edge data center infrastructure across Indonesia and Singapore. The product portfolio centers on core colocation services (Open Rack, Cage, Private Suites) complemented by proprietary AI and connectivity platforms. Neutra Compute provides GPU-as-a-Service for AI workloads with access to NVIDIA, Qualcomm, and AMD GPUs, while Neutra Connect enables interconnection across data centers, multi-cloud environments, and business partners. The ecosystem includes managed services (Smart Hands 2.0, Service Management, Working Room Services) and DC Interconnection Services. Data center locations span hyperscale facilities in Cikarang and Batam, Enterprise Data Centers in Sentul/Serpong/Surabaya, 19 neuCentrIX edge locations, and Singapore operations (SNG-1/2/3).

Differentiator

Problem solved

Functional benefit

Brands

• NeutraDC Nxera Batam: Joint venture hyperscale data center in Batam, Indonesia, in partnership with Singtel's Nxera and Medco Power
• NeutraDC Singapore
• neuCentrIX
• Neutra Connect
• Neutra Compute
• Two Hands Hub

Products and services

• Colocation Services
• DC Interconnection Services
• Neutra Compute
• Neutra Connect
• Smart Hands
• Service Management
• Working Room Services
• NeutraDC Nxera Batam
• NeutraDC Singapore Data Centers
• NeutraDC Enterprise Data Centers
• neuCentrIX Edge Data Centers

Quantifiable outcome

• Reduce data transfer costs by up to 30% through Neutra Connect platform
• +4 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability3 records

Feature5 records

Partnerships

13 partnerships are on record, tiered core and minor.

• NeutraDC Nxera Batam (joint venture with Nxera/Singtel and Medco Power)coreStrategic or Co-development Partner · 3 July 2026Joint venture among NeutraDC (Telkom Indonesia), Nxera (Singtel's digital infrastructure subsidiary), and Medco Power Indonesia to develop a hyperscale data center campus in Batam. First building (BTM-1) has 18 MW initial capacity scalable to 54 MW. Medco provides renewable energy power supply, Nxera contributes hyperscale data center expertise.
• Gorilla Technology GroupcoreTechnology or Integration · 28 May 2026Gorilla secured 5.5MW of initial capacity from NeutraDC with plans to scale to 18MW by November 2026, representing a potential revenue opportunity exceeding US$2 billion over five years. This is part of a broader US$2.5 billion five-year AI compute contract at NeutraDC Batam involving ~1,000 B300 GPU servers.
• F5 NetworkscoreTechnology or Integration · 1 March 2026MoU signed at Mobile World Congress 2026 in Barcelona to develop managed AI connectivity solutions integrating NeutraDC's data center capabilities with F5's AI security and application delivery solutions. Companies will develop a structured implementation plan covering technical, operational, commercial, and governance aspects.
• Ishikari Renewable Energy Data Center No.1coreTechnology or Integration · 29 January 2026Strategic partnership to build AI-ready digital infrastructure spanning Singapore, Indonesia, and Hokkaido, Japan. Enables cross-border GPU-as-a-Service deployment by integrating NeutraDC's Southeast Asian footprint with Ishikari's renewable-powered facility (opening April 2026), including joint GPU service development using NVIDIA and AMD chips.
• Super Sistem Cruz Pte. Ltd.coreTechnology or Integration · 25 November 2025MoU to enhance digital connectivity between Singapore, Batam, and key Indonesian cities. Super Sistem will build the Super Sistem Batam-Singapore (SSBS) Subsea Cable System as part of the 4,700 km Barat Timur Indonesia (BTI) Cable System with seven landing stations, connecting directly to NeutraDC Singapore and NeutraDC Batam data centers.
• AMDcoreTechnology or Integration · 20 November 2025NeutraDC Singapore signed an MoU with AMD to explore AI solution integration in Southeast Asia, including proof-of-concept implementations using AMD Instinct accelerators, joint AI research and training programs, and collaborative development of AI products to expand access to high-performance AI infrastructure in the region.
• Sembcorp DevelopmentcoreStrategic or Co-development Partner · 25 August 2025NeutraDC signed an MoU with Sembcorp Development (subsidiary of Sembcorp Industries) to jointly develop sustainable data center infrastructure in Southeast Asia. Initial focus on facilities in Indonesia, Johor, and Singapore, leveraging Sembcorp's green energy and urban infrastructure expertise to deliver low-carbon data centers.
• Hewlett Packard Enterprise (HPE)coreTechnology or Integration · 25 August 2025MoU signed at NeutraDC Summit 2024 to develop AI ecosystem solutions. HPE provides cutting-edge hardware infrastructure for AI workloads, complementing NeutraDC's data center and colocation capabilities to address enterprise AI needs in Southeast Asia.
• CirrascalecoreTechnology or Integration · 25 August 2025MoU to deliver high-performance GPU services for AI infrastructure. Cirrascale provides GPU compute capacity and expertise, integrated with NeutraDC's data center facilities and AI ecosystem to serve enterprise AI buyers across Southeast Asia.
• DataCanvas LimitedcoreTechnology or Integration · 25 August 2025MoU to provide AI data center operating systems and AI software stack solutions. DataCanvas brings AI data platform technology, integrated with NeutraDC's infrastructure to enable enterprise AI model development and deployment.
• Batam State PolytechnicminorOthers · 13 June 2024MoU to develop digital talents for the data center industry through curriculum development aligned with industry needs, practical experience programs, job vacancy sharing, and employee recruitment collaboration.
• PT Kabil Indonusa EstateminorOthers · 13 June 2024Partnership for the provision and maintenance of clean water needs for the NeutraDC Nxera Batam data center development in the Kabil Integrated Industrial Estate.
• BDx Indonesia (joint venture of BDx Data Centers, Indosat Ooredoo Hutchison, Lintasarta)coreStrategic or Co-development Partner · 21 January 2024Strategic partnership to establish an interconnected Internet Exchange (IX) ecosystem across Indonesia. NeutraDC and BDx Indonesia will host multiple independent IXs in Tier 3 compliant, carrier-neutral locations across key cities, enhancing national internet resilience and streamlining data routing within Indonesia.

Scale indicators8 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• Digital Realty: Global hyperscale and interconnection data center provider with material Singapore presence (Digital Loyang/Singapore) via the Interxion acquisition. Comparable carrier-neutral, multi-cloud interconnection platform; broader global footprint.
• ST Telemedia Global Data Centres: Asia-Pacific hyperscale and enterprise data center operator with significant Singapore capacity. Comparable in regional hyperscale positioning and customer mix; broader portfolio across SEA and India.
• Equinix: Global leader in carrier-neutral colocation and interconnection with extensive presence in Singapore (SG-1 through SG-5) and across Asia. Comparable on carrier-neutral positioning, interconnection ecosystem, and enterprise/hyperscale customer mix; broader global scale.
• Iron Mountain Data Centers: Global data center provider with growing Asia-Pacific footprint and expanding hyperscale / AI-ready capacity. Comparable on enterprise and hyperscale colocation with secure/compliant positioning; broader global scale.
• NTT Global Data Centers: Operates one of the largest data center footprints in Asia-Pacific including major Singapore and Jakarta facilities. Comparable on hyperscale colocation, subsea cable adjacency, and enterprise/customer set; global scale.

Emerging players

• YTL Data Centers: Asia-Pacific hyperscale data center operator with flagship campus in Johor and Singapore. Comparable on hyperscale/AI-ready positioning and proximity to the SIJORI growth triangle; smaller global footprint.
• EdgeConneX: Hyperscale and edge data center operator focused on AI-ready facilities with expanding Asia-Pacific presence. Comparable on AI-ready infrastructure and hyperscale targeting; less direct Indonesia/Singapore overlap.

Direct peers

• AirTrunk: Asia-Pacific hyperscale data center platform with flagship Singapore campus (SGP-1) and expansion across the region. Closely comparable on hyperscale-and-AI customer focus and Singapore presence, with similar liquid-cooled, GPU-ready buildouts.
• Princeton Digital Group: Pan-Asia hyperscale data center operator with major capacity in Singapore and Indonesia targeting hyperscalers and AI workloads. Comparable in product (hyperscale colocation, AI-ready infrastructure), regional footprint, and customer base.
• Bridge Data Centres (BDx): BDx is the most direct competitor, operating carrier-neutral colocation and IX facilities across Indonesia (including a JV with Indosat and Lintasarta), and is even a strategic partner of NeutraDC for the national IX ecosystem. Highly comparable in geography, product set, and customer profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/neutradc

Compliance25 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NeutraDC