Town of Charlotte

What Town of Charlotte does

The Town of Charlotte is a municipal government entity and political subdivision of the State of Vermont, headquartered at 159 Ferry Road, Charlotte, Vermont, and continuously operating since its founding in 1762. It serves the residents and property owners of the single town of Charlotte in Chittenden County, providing mandated local services through a staff of 51–100 employees. Core service lines include Town Clerk functions (vital records, licenses, voter registration), Planning & Zoning administration, property tax assessment and collection, public safety coordination (via Charlotte Volunteer Fire & Rescue and Vermont State Police), emergency management, parks and trails maintenance, recreation programs, and utilities coordination.

Service delivery runs through three primary channels: walk-in service at the Town Hall (open 8AM–4PM weekdays, Town Clerk 9AM–4PM), a digital portal at charlottevt.org built on a CivicPlus-style municipal website template (WCAG 2.0 AA certified), and the state-operated myVTax system for online property tax payments. The town also participates in the VT-ALERT emergency notification system, powered by Everbridge and coordinated through Vermont Emergency Management. The product surface extends to a Utilities and Services Directory connecting residents to Green Mountain Power (electric), Waitsfield and Champlain Valley Telecom (landline/internet), Consolidated Communications (internet), and Chittenden Solid Waste District (trash/recycling).

The revenue model is tax-based rather than commercial: the town is funded primarily through property taxes with disclosed fiscal year 2025–2026 rates of $1.4464 per $100 valuation for homestead properties and $1.5114 per $100 for non-homestead, billed annually with an 8% late penalty plus 1% monthly interest. The town also receives intergovernmental grants (a $14,290 award from the Vermont Department of Forests, Parks, and Recreation in May 2024 is disclosed) and coordinates with the Chittenden County Regional Planning Commission, Vermont Public Utilities Commission, and The Nature Conservancy in Vermont on regional planning, energy, and conservation initiatives. As a political subdivision under Vermont law, the entity is governed by an elected Selectboard and direct democratic Town Meeting, with no commercial ownership structure, no equity instruments, and no capacity for outside acquisition or merger.

Name

Town of Charlotte

Legal name

Town of Charlotte

Website

https://charlottevt.org

Company type

Private

Founded year

1762

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Housing Programs, Urban Planning, and Community Development (9251)

akta.pro primary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

akta.pro secondary industries

Parks, Recreation & Cultural Services (BPAIACAI), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), State/Provincial Housing, Urban/Regional Planning & Community Development (BPAIABAM)

Keywords

• Municipal government services
• Property tax administration
• Public safety services
• Recreation programs
• Emergency notification system

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Tax Revenue: The town generates primary revenue through property taxes. Homestead education tax at $1.2572 per $100 valuation, non-residential at $1.3222, plus town tax of $0.1888. Full payment due November 16 annually with 8% late penalty plus 1% monthly interest.

Pricing tiers

Distribution channels3 records

Marketing channels4 records

Core offering

The Town of Charlotte operates a municipal government providing local public services to its residents and property owners. Core offerings include property tax administration (annual billing with homestead and non-homestead rates), town clerk services (vital records, licenses, voter registration), planning and zoning administration, building and other permits, public safety coordination (volunteer fire and rescue, Vermont State Police via E-911), emergency management through the VT-ALERT system, recreation programs and facilities (Charlotte Beach, parks, trails), and a directory of regional utilities and services. Service delivery occurs through Town Hall in-person visits and the official municipal website.

Product overview

The Town of Charlotte operates a municipal government website serving as the primary digital portal for local government services. The offering is a unified platform providing multiple interconnected services including municipal administration (town clerk, planning/zoning, tax collection), public safety (emergency management, VT-ALERT notifications), recreation programs and facilities (beach, parks, trails), and community resources. The site also connects residents to essential utilities and regional services through its directory functions.

Differentiator

Problem solved

Functional benefit

Products and services

• Municipal Government Services Core municipal administration including town clerk functions (vital records, licenses, voter registration), property tax billing and collection, planning and zoning administration, permitting (building, dog, marriage, liquor/cannabis licenses), Selectboard operations, and various boards, commissions, and committees. Served to Charlotte, VT residents and property owners.
• Property Tax Administration Annual property tax assessment, billing, and collection service for the Town of Charlotte. Includes homestead and non-homestead tax rates, online payment via myVTax, and late payment penalties. Served to Charlotte, VT property owners.
• Recreation Programs and Facilities Public recreation programs and facilities managed by the Recreation Commission, including Charlotte Beach, town parks, trails, and community recreation activities for Charlotte, VT residents and visitors.
• VT-ALERT Emergency Notification System State-wide emergency notification system (VT-ALERT) powered by Everbridge, providing real-time emergency alerts via phone, text, or email. Covers evacuations, chemical spills, severe weather, road closures, and other emergencies. Available to all Vermont residents including those in Charlotte.
• Utilities and Services Directory Information portal connecting Charlotte, VT residents to essential utility providers and regional services, including Green Mountain Power (electric), Waitsfield and Champlain Valley Telecom (landline), Consolidated Communications (internet), and Chittenden Solid Waste District (trash and recycling).

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• Green Mountain PowercoreOthersGreen Mountain Power is the sole electric provider in Charlotte, Vermont. The town coordinates with GMP on utility services, infrastructure projects, and emergency response for power outages.
• Waitsfield and Champlain Valley TelecomcoreOthersWaitsfield and Champlain Valley Telecom is the sole landline phone service and internet provider in Charlotte, Vermont.
• Chittenden County Regional Planning CommissioncoreStrategic or Co-development PartnerThe CCRPC coordinates regional planning efforts. Charlotte's town Energy Plan was approved by CCRPC in 2019, giving the town leverage to influence VT Public Utilities Commission project reviews.
• Vermont Public Utilities CommissioncoreOthersThe VT PUC reviews and permits utility and telecom projects. Under state statute 30 V.S.A. § 248a, the town can communicate concerns and make recommendations regarding local impact of proposed renewable energy and telecom projects.
• Vermont Emergency ManagementcoreOthersState agency partnered with Everbridge to provide Vermonters with enhanced emergency preparedness capabilities through the VT-ALERT system.
• Charlotte Volunteer Fire & Rescue ServicescoreOthersFirst responders for medical and fire emergencies in Charlotte. Non-emergency calls: 802-425-3111.
• Vermont State PolicecoreOthersEmergency calls for police intervention are routed to Vermont State Police via E-911 dispatch.
• Chittenden Solid Waste DistrictminorOthersOperates regional recycling and composting drop-off centers. Residents may self-haul trash and recyclable materials to these facilities.
• The Nature Conservancy in VermontminorOthersManages Raven Ridge Natural Area and Williams Woods Natural Area trails in Charlotte.

Recent moves3 records

Expansion highlights4 records

Direct peers

• Town of Monkton, VT: Small Vermont town with similar rural character, conservation focus, and reliance on property taxes for municipal operations. Comparable service scope and population scale make it a tight structural peer.
• Town of Hinesburg, VT: Small Chittenden County town operating under the same Vermont municipal framework with planning, zoning, recreation, and volunteer fire services. Similar population scale and rural-suburban composition, making it a directly comparable peer for service delivery and budget analysis.
• Town of Shelburne, VT: Adjacent Chittenden County municipality of similar size and rural-suburban character. Operates the same Vermont town-meeting governance model, provides comparable planning/zoning, recreation, and public safety services, and serves a comparable resident demographic in Chittenden County.
• Town of Ferrisburgh, VT: Adjacent Addison County Vermont town with comparable Lake Champlain shoreline geography and rural-agricultural land use profile. Operates under the same Vermont town government structure with property tax revenue and volunteer emergency services.
• Town of Jericho, VT: Vermont town with comparable population, rural character, and reliance on volunteer fire services, state police dispatch, and property-tax-funded operations. Functions under the same Vermont municipal code, providing a near-apples-to-apples peer for benchmarking.
• Town of Williston, VT: Chittenden County municipality operating under identical Vermont town governance with the same suite of municipal services (planning, recreation, public safety coordination, property tax revenue model). Comparable size and service breadth to Charlotte.
• Town of Stowe, VT: Vermont town with significantly higher property tax base driven by resort/recreation economy. Useful as an aspirational benchmark for how recreation-anchored towns can scale municipal services, though operating at a materially larger budget scale than Charlotte.
• Town of Huntington, VT: Adjacent Chittenden County town of similar rural-suburban character and population scale. Operates the same Vermont municipal framework with planning, conservation, and recreation services. Directly comparable operating environment.

Broad incumbents

• City of Burlington, VT: Largest municipality in Vermont and Chittenden County. Provides the same broad suite of municipal services (planning, recreation, public safety, utilities) but at much larger scale with full-time professional staff including a municipal police department. Useful as a scaled-up reference point rather than a direct competitor.
• State of Vermont: State-level government that charters, funds, and regulates municipal entities including Charlotte. Operates the VT-ALERT emergency system and Public Utility Commission in which Charlotte has § 248a standing. Acts as a broader incumbent framework provider rather than a direct peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/charlotte_vermont_villages
• LinkedInlinkedin.com/company/charlotte-volunteer-fire-department-inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Charlotte