arch teesside

What arch teesside does

ARCH Teesside is a Charitable Incorporated Organisation (UK Charity No 1154766) founded in 1997 and headquartered at 22 Hoylake Road, Middlesbrough, delivering specialist sexual violence support across the Teesside and Cleveland region. It provides free, confidential services — counselling, Independent Sexual Violence Advisor (ISVA) advocacy, pre-trial therapy, and the Life Enhancement Skills Advisor (LESA) practical support service — to adult and child survivors of rape and sexual abuse, regardless of whether they have reported to police. In 2022–March 2023 the organisation supported 1,586 survivors across 26,102 sessions of care.

The organisation's core technology consists of an SSL-encrypted online self-referral form hosted via a Microsoft Azure UK-based database; it does not operate a native mobile app or proprietary AI systems. Beyond direct clinical services, ARCH runs prevention programmes (ARCH-ED for ages 10–16+ in schools, Hope for Change for young women aged 16–25), the Light Project for parents and caregivers of child survivors, CPD-certified specialist training for professionals, and — in partnership with Rape Crisis England and Wales — the 24/7 national Rape and Sexual Abuse Support Line. The newest commercial-adjacent initiative is the Businesses Against Abuse (BAA) scheme launched January 2026 with the Cleveland Unit for the Reduction of Violence.

The business model is a non-profit grant-and-contract model: core services are free to end users and funded by a mix of charitable grants and time-limited contracts from the Cleveland Police and Crime Commissioner, National Lottery Community Fund, Middlesbrough Council, Lloyd's Bank and Pilgrim's Trust, supplemented by donations via JustGiving and the Middlesbrough Lottery, plus fee income from CPD-certified training and the BAA scheme. Marketing and distribution rely on community outreach, referral networks (police, healthcare, social services), partnership PR with Cleveland Police and local authorities, and organic social channels.

Name

arch teesside

Legal name

ARCH Teesside

Website

https://archteesside.org

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1–10 employees

Short description

ARCH Teesside is a Middlesbrough-based UK charity (founded 1997) that delivers free, confidential specialist sexual violence support — counselling, ISVA advocacy, pre-trial therapy and practical LESA services — to adult and child survivors across Teesside, alongside prevention programmes, CPD-certified professional training and a 24/7 national helpline partnership.

Ownership category

akta.pro rank

Product category

Sexual Violence Support Services

NAICS

Individual and Family Services (6241), Child and Youth Services (62411), Other Individual and Family Services (624190), Child and Youth Services (624110)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Victim Services & Witness Assistance (Justice System) (BPAIAFAJ), Wraparound Student Support & Case Management Services (At-Risk K–12) (EDAJAEAJ), Family Engagement & Caregiver Support Programs (SEL/Mental Health) (EDAKAMAK), Protection Services (GBV, Child Protection, Legal Aid) (BPADADAH), Financial Assistance & Benefits Navigation Services (BPAGAEAK)

Keywords

• Sexual violence support
• Trauma-informed counselling
• ISVA advocacy
• Sexual abuse prevention
• Victim support services

Headquarters

HQ city

Middlesbrough

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Charitable Grants and Contracts: Core services funded through a mix of charitable grants and time-specific contracts from funders including Police and Crime Commissioner, lottery funds, Lloyd's, Pilgrim's Trust, and local government
2. Donations and Fundraising: Donations via JustGiving page and Middlesbrough Lottery (50p per £1 ticket sold to ARCH)
3. Training Services: CPD-certified specialist training delivered to professionals including health practitioners, social workers, teachers, police officers, and victim support workers for a fee

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

ARCH Teesside provides free, confidential specialist sexual violence support services to adults, children and young people in the Teesside area, including trauma-informed counselling, Independent Sexual Violence Advisor (ISVA) advocacy, pre-trial therapy, practical support through the LESA service, and a 24/7 national support line delivered in partnership with Rape Crisis England and Wales. It also delivers prevention education (ARCH-ED), projects for young women's mental health (Hope for Change), support for parents/caregivers (The Light Project), and CPD-certified specialist training to professionals.

Product overview

ARCH Teesside is a specialist sexual violence support organization offering a comprehensive suite of services including advocacy (ISVA), counselling, and specialist programmes. The core services include the 24/7 Support Line (telephone and web-chat), Pre-Trial Therapy, LESA (Life Enhancement Skills Advisor), and counselling for adults, children, and young people. Prevention programmes include ARCH-ED (for schools/youth settings) and Hope for Change (for young women's mental health). Family support is provided through The Light Project for parents/caregivers. The organization also offers CPD-certified specialist training for professionals. Fundraising is supported through Middlesbrough Lottery and JustGiving donations. Services are free, confidential, and accredited under RCEW National Service Standards with BACP-registered counselling.

Differentiator

Problem solved

Functional benefit

Products and services

• Counselling Services Free BACP-registered and accredited trauma-informed one-to-one counselling for women, men and children (over age 14) who have experienced rape, sexual assault, sexual abuse and other types of sexual violence, delivered face-to-face, online and by telephone.
• ISVA Advocacy Service (Adult) Independent Sexual Violence Advisor (ISVA) advocacy for adults who have reported or disclosed rape and sexual abuse, helping them navigate criminal justice processes, police investigations, CPS decision-making and court proceedings.
• Children's Advocacy Service ISVA service specially trained to listen to and support children and young people who have made a disclosure of sexual violence, helping them understand what happens when reporting to police and supporting informed choices about the criminal justice process.
• Play Therapy Non-directive therapeutic support for children and young people using play, role-play, creative work, board games and talking therapy, delivered in school, at the main office or via online/telephone depending on age and appropriateness.
• Pre-Trial Therapy Specialist counselling support for clients engaged in the Criminal Justice System, using a Pre-Trial Therapy protocol that ensures safe practice without influencing criminal proceedings, covering structured therapy from report to court proceedings.
• LESA Service (Life Enhancement Skills Advisor) Practical and emotional support service helping clients with welfare benefits applications, housing issues, returning to work or education, and social isolation, with monthly workshops on Personal Independence Payment, housing options and cost of living support.
• 24/7 Rape and Sexual Abuse Support Line 24-hour, 365-day trauma-informed telephone and web-chat support line for survivors of sexual violence, delivered in partnership with Rape Crisis England and Wales (RCEW) and accessible nationwide on 0808 500 2222.
• The Light Project Specialist support for non-abusing parents and caregivers of children and young people who have experienced sexual abuse, delivered through one-to-one and group work covering trauma and the brain, self-care, changes in the child, coping mechanisms, healthy relationships and perpetrators.
• Support for Supporters/Caregivers Counselling service for friends and family members of victims and survivors, providing support and tools to help them support their loved ones following sexual violence.
• ARCH-ED Prevention Programme Seven-session prevention programme for children and young people aged 10-16+ exploring gender, consent, sexualisation and pornography, sexual violence prevention, and the impact of social media, delivered as stand-alone sessions or a full programme in schools and youth settings across Teesside.
• Hope for Change Project empowering young women aged 16-25 to improve mental health provision and reduce barriers to accessing mental health support services, co-designed and co-produced with young women participants.
• Specialist Training (CPD-certified) CPD-certified specialist training for professionals including health practitioners, social workers, teachers, students, outreach workers, housing advisors, IDVAs, counsellors, victim support workers, mental health practitioners and police officers, delivered for a fee and informed by frontline experience.
• Businesses Against Abuse (BAA) Scheme helping local Cleveland businesses create safer, more supportive spaces for customers — particularly women, girls and young people — by providing free training for staff on practical tools to protect customers and raise awareness of violence against women and girls.

Quantifiable outcome

• 1,586 victims and survivors supported in 2022-March 2023
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Cleveland Unit for the Reduction of Violence (CURV)coreStrategic or Co-development Partner · 22 January 2026Delivery partnership for the Businesses Against Abuse (BAA) scheme helping local businesses create safer spaces. ARCH's Participation and Training Coordinator Kerri delivers sessions on violence against women and girls awareness.
• Rape Crisis England and Wales (RCEW)coreStrategic or Co-development Partner · 16 December 2022ARCH is a member of the RCEW network and delivers services under RCEW National Service Standards. Partnership includes delivery of the 24/7 national Rape and Sexual Abuse Support Line (0808 500 2222). RCEW CEO Jayne Butler spoke at ARCH's 25th anniversary event highlighting the importance of member Rape Crisis Centres.
• Cleveland Police RASSO UnitcoreStrategic or Co-development Partner · 16 December 2022Collaboration with Cleveland Police Rape and Serious Sexual Offences (RASSO) unit to support victims and survivors through criminal justice processes. Detective Superintendent Helen Baker created videos to help remove barriers to reporting.
• Middlesbrough CouncilcoreStrategic or Co-development Partner · 7 February 2022Annual partnership for Sexual Abuse and Sexual Violence Awareness Week, including landmark lighting (Town Hall, Central Library, Bottle of Notes turned green) and joint awareness raising activities. Supported by Mayor Andy Preston and Domestic and Sexual Violence Lead Claire Moore.
• Middlesbrough Stockton MindminorStrategic or Co-development PartnerPartner organization represented at ARCH's 25th anniversary celebration event.
• Teesside UniversityminorStrategic or Co-development PartnerARCH conducted outreach and awareness activities at Teesside University during Sexual Violence Awareness Week, having conversations with students about sexual violence messages.
• Northern GuildminorOthersTraining organization where ARCH's volunteer Hayley was training as a Psychotherapeutic Counsellor for Children & Young People, providing volunteer placement opportunities.
• Ithica FilmsminorStrategic or Co-development PartnerLocal video production company that created ARCH's 'Why We Are Here' promotional film to help people understand the service.
• Safeline (National Male Survivors Helpline)minorStrategic or Co-development PartnerReferenced as partner organization providing the #5MillionMen National Male Survivors Helpline: 0808 800 5005, with emotional support via telephone, SMS and email.
• Survivors UKminorStrategic or Co-development PartnerPartner organization providing online helpline and services for adult men (18+) who have experienced rape or sexual abuse.
• GalopminorStrategic or Co-development PartnerReferenced as partner organization providing support to LGBT+ people who are victims of domestic abuse, sexual violence, hate crime, and other forms of abuse.
• Healthwatch Middlesbrough and RedcarminorStrategic or Co-development PartnerPartner organization collaborating with ARCH during Sexual Violence Awareness Week activities.
• Teesside Safeguarding Adults BoardminorStrategic or Co-development PartnerPartner organization collaborating with ARCH during Sexual Violence Awareness Week activities.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Galop: UK charity supporting LGBT+ victims of sexual violence, domestic abuse, and hate crime. ARCH lists Galop as a partner for LGBT+ survivor referrals, operating in the same specialist sexual violence support category with a distinct but adjacent beneficiary group.
• Safeline: Specialist sexual violence and abuse charity operating the National Male Survivors Helpline and online support services. Listed as a partner for ARCH's male support line pathways, with directly overlapping service scope in trauma counselling and helpline support.
• Rape Crisis England & Wales: National umbrella body for Rape Crisis centres across England and Wales of which ARCH Teesside is a member. Operates the 24/7 national rape and sexual abuse support line that ARCH co-delivers, setting the national service standards ARCH is accredited against.
• Survivors UK: National charity providing online and telephone support for adult male survivors of sexual abuse. ARCH explicitly partners with Survivors UK as a referral pathway for male survivors, making it a directly comparable specialist sexual violence service.

Broad incumbents

• Refuge: Large UK charity providing specialist support for women and children experiencing domestic violence, including refuges and outreach services. Compared to ARCH, it is a broader incumbent in the gender-based violence space with deeper national brand recognition.
• Women's Aid: National federation coordinating women's domestic and sexual violence services across the UK. Operates at a broader GBV scope than ARCH but is a comparable community-based specialist provider addressing overlapping survivor needs and federal funding pathways.
• Victim Support: National independent charity for victims and witnesses of crime in England and Wales. Operates a wider victim services remit than ARCH but delivers ISVA-adjacent advocacy and criminal justice navigation services, making it a structural peer in the victim support ecosystem.
• NSPCC: Major UK children's charity delivering child protection services and the Childline helpline. ARCH's children's ISVA, play therapy, and school-based prevention work directly overlap with NSPCC's child safeguarding and child sexual abuse support remit.

Others

• Cleveland Police and Crime Commissioner: Elected UK policing oversight body that is both a primary grant funder of ARCH Teesside and a strategic partner on the Businesses Against Abuse scheme. Included as an ecosystem participant rather than a direct service peer.

Regional players

• Mind (Middlesbrough Stockton Mind): Local Mind affiliate covering the same Teesside geography as ARCH, providing mental health services and a recognized partner at ARCH events. While broader in mental health scope, it addresses overlapping trauma and wellbeing needs in the same catchment area.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ArchTeesside
• Facebookfacebook.com/archteesside
• LinkedInlinkedin.com/company/arch-teesside

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about arch teesside