AllPaid

What AllPaid does

AllPaid is a U.S.-focused payment processing platform that exclusively serves government agencies. Founded in 1997 and headquartered in Indianapolis, Indiana (with a Delaware-incorporated parent entity, AllPaid, Inc., formerly Government Payment Service, Inc., d/b/a GovPayNet), the company has built its business around enabling online, phone (IVR), mobile, and in-person payment acceptance for courts, sheriff's offices and corrections, finance and treasurer's offices, utilities and public works, planning and zoning, health and child support services, and parks and recreation departments. It is trusted by over 3,500 government agencies across 47 U.S. states, processing more than $700M in payments and 3.5 million transactions in 2025 alone.

The platform is purpose-built for government workflows and is delivered with PCI DSS Level 1 certification, SOC 2 Type II verification, and CJIS alignment, supported by Money Transmitter Licenses in 21+ states. Core technical capabilities include multi-channel payment processing (cards, eCheck/ACH, and a dedicated cash bail IVR line at 1-877-EZBAIL5), guaranteed funds delivery with full audit traceability, automated GL-ready reconciliation, 99.9% uptime, zero chargeback liability absorbed by AllPaid, and a sub-30-day implementation cycle. Citizens access payments via the public portal (payments.allpaid.com); agency staff use the ProView administrative portal (proviewexp.com).

AllPaid operates a payer-funded convenience fee model: government agencies pay $0 in processing fees and receive 100% of principal payment amounts, with all transaction fees charged to citizens at the point of payment (with an optional fee-absorb model invoiced in arrears). Revenue is generated entirely from transaction/take-rate fees paid by payers. Distribution combines direct enterprise sales (with 14–30 day onboarding), an active channel partner program, and self-serve citizen access through the public portal. Customer retention is 98% with an average tenure of approximately 10 years.

Name

AllPaid

Legal name

AllPaid, Inc.

Website

https://allpaid.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

101–250 employees

Short description

AllPaid is a secure payment processing platform serving 3,500+ U.S. government agencies across 47 states, processing $700M+ annually via online, phone, and in-person channels under a payer-funded convenience fee model.

Ownership category

akta.pro rank

Product category

Government Payment Processing

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232)

akta.pro primary industry

Utility & Municipal Billing Platforms (FSAMAJAG)

akta.pro secondary industries

Recurring Billing & AutoPay Management (FSAMAJAE), Bill Pay, Invoicing & Payables Platforms (BPAMAFAF), Payment Processing for Collections (Lockbox, ACH, Card, IVR) (FSAKAJAJ)

Keywords

• Government payment processing
• Public sector payments
• Court payment solutions
• Government fee collection
• Online government payments

Headquarters

HQ city

Indianapolis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Transaction/Convenience Fee Model: AllPaid charges a convenience fee to the payer (citizen making a payment), not the government agency. Fees are non-refundable and passed to the payer at the point of transaction. Agencies receive 100% of the principal payment amount. AllPaid's revenue is derived entirely from transaction fees paid by payers — the government customer pays $0 in processing fees. The company also offers an option where agencies can absorb a portion of fees, invoiced in arrears.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

AllPaid operates a secure, multi-channel payment processing platform exclusively for U.S. government agencies, accepting credit/debit cards, eCheck (ACH), and cash bail payments online, by phone (IVR), mobile, and in-person. The platform delivers guaranteed funds with audit-ready reconciliation, zero chargeback liability absorbed by AllPaid, 99.9% uptime, and 24/7 live human support, with the convenience fee charged to the citizen payer while government agencies pay $0.

Product overview

AllPaid is a unified payment platform exclusively serving government agencies, featuring a core payment platform with department-specific modules. The platform supports eight core service areas: Courts & Clerks, Sheriff's Office & Corrections, Finance & Treasurer's Office, Utilities & Public Works, Planning & Zoning, Health & Child Support Services, and Parks & Recreation. Within each area, specific payment types are handled through dedicated modules such as Court & Citation Payments, Bond & Bail Payments, Property & Tax Payments, Probation & Supervision Fees, and Permits & License Fees. The platform also includes an agency-facing portal called ProView for staff to access reports and reconciliation data. The architecture is designed for government-specific workflows with 99.9% uptime, audit-ready reconciliation, and real-time human support.

Differentiator

Problem solved

Functional benefit

Products and services

• AllPaid Payment Platform A unified, government-specific payment processing platform that accepts credit/debit cards (Visa, Mastercard, American Express, Discover), eCheck/ACH, and cash bail across online, phone (IVR), mobile, and in-person channels. Serves U.S. government agencies (courts, sheriff's offices, treasurers, utilities, planning & zoning, health & child support, parks & recreation) with guaranteed fund delivery, automated reconciliation, zero chargeback liability to the agency, 24/7 live human support, and PCI DSS Level 1, SOC 2 Type II, and CJIS-aligned compliance.
• ProView

Quantifiable outcome

• 99.9% uptime — every payment processed, every dollar delivered
• +9 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators11 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• PayIt: PayIt is a direct competitor that builds government payment and digital service platforms for U.S. state and local agencies — courts, motor vehicles, taxes, utilities — competing head-to-head with AllPaid on payer-funded convenience-fee models and multi-channel government collections.
• Granicus (Gov2Go): Granicus offers a government experience platform with Gov2Go citizen-facing payments and notifications, serving the same state and local agency buyers as AllPaid and competing for budget allocated to digital citizen services.
• Invoice Cloud: Invoice Cloud is an electronic bill presentment and payment platform heavily focused on municipal utilities, insurance, and government billing — directly overlapping AllPaid's Utilities & Public Works and Property & Tax modules.
• PaySafe / Paymentus: Paymentus is a real-time electronic bill presentment and payment processor specializing in utilities, municipalities, and government billers, directly comparable to AllPaid's EBPP modules for water, sewer, and tax payments.

Emerging players

• Square / Block: Block (Square) provides general merchant payment infrastructure increasingly used by smaller government entities for in-person and online collections — an emerging competitor at the lower end of the government market where AllPaid also sells.

Broad incumbents

• ACI Worldwide: ACI Worldwide operates real-time electronic payment and banking infrastructure used by billers and government entities; its bill payment platforms overlap with AllPaid's EBPP-style utility and municipal billing capabilities.
• NIC (Tyler Technologies, GovTech): NIC (acquired by Tyler Technologies) operates the most established government e-payment network in the U.S., processing tax, court, license, and utility payments for states and counties — a broad incumbent whose government payment business directly overlaps AllPaid's modules.
• PayPal / Braintree: PayPal and Braintree provide general-purpose payment processing that governments can adopt as an alternative — a broad incumbent whose ubiquity and brand make it a substitute for AllPaid in agencies prioritizing general processors over government-specialized ones.
• U.S. Bank Government Payment Solutions: U.S. Bank provides government payment processing services for tax, court, and municipal collections through its Government Banking franchise — a broad incumbent competing in the same procurement budgets as AllPaid.
• Conduent Government Solutions: Conduent delivers large-scale payment and administrative services to U.S. government agencies, including court fines, child support, and benefits disbursement — a broad incumbent with overlapping government payment processing capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/allpaid/jobs
• Xx.com/allpaidpayments

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AllPaid