What Arkin Ouderen does

Arkin Ouderen is a specialized mental healthcare division of Stichting Arkin (Arkin Foundation), a Dutch non-profit healthcare foundation headquartered in Amsterdam. The division provides psychiatric and psychological treatment specifically for elderly patients experiencing psychological, social, or physical complaints, including memory problems, dementia evaluation, depression, anxiety, and age-related mental health conditions. Care is delivered through a network of three outpatient clinics (Poliklinieken) in Amsterdam Centrum/Oud West/Oost, Amsterdam Noord, and Amsterdam Zuidoost/Diemen, complemented by a clinical inpatient facility (Ouderenkliniek) in Amstelveen for short-term admissions. Core clinical services include the Geheugen Poli (Memory Clinic), Deeltijdbehandeling (day treatment), crisis care, and family support programs including a family trust person service.

The underlying technology stack centers on the Minddistrict digital care environment, which serves as the patient portal for care dossiers, exercises, questionnaires, and appointment preparation, accessible via web, tablet, and mobile. Video consultations are conducted through Microsoft Teams. The organization has been connected to the Landelijk Schakelpunt (LSP) national medication exchange since March 2022, enabling automatic retrieval of medication dispensing data 72 hours before appointments with patient consent. Additional integrations include Zorgdomein for GP teleconsult referrals and Persoonlijke Gezondheidsomgeving (PGO) personal health environment apps for cross-provider data access. The Arkin Naasten App extends support to family members and caregivers.

Arkin Ouderen operates a referral-based, sales-led GTM motion where patients enter the system primarily through general practitioner referrals, the Zorgtoeleidingsteam Arkin care coordination team, or crisis channels. All care is reimbursed through the Dutch basic health insurance package (basispakket) under contracts with all Dutch health insurers (AGB-code 06290732), with patients responsible for the 385 EUR mandatory annual deductible. As a division within Stichting Arkin — which also encompasses 11 other mental health specialties including Jellinek (addiction care), Mentrum (long-term psychiatry), NPI (personality disorders), and Sinai Centrum (trauma/PTSD) — Arkin Ouderen benefits from shared infrastructure and cross-referral capacity within the foundation umbrella.

Name

Arkin Ouderen

Legal name

Stichting Arkin

Website

https://arkinouderen.nl

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Arkin Ouderen is a Dutch non-profit mental healthcare division within Stichting Arkin that provides specialized psychiatric and psychological treatment for elderly patients across three outpatient clinics and one inpatient facility in the Amsterdam metropolitan area, reimbursed via Dutch basic health insurance.

Ownership category

akta.pro rank

Product category

Geriatric Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Dementia/Alzheimer’s Care Management & Behavioral Support (HLADALAF)

akta.pro secondary industries

Behavioral Health–Integrated Dementia Care Communities (Neuropsychiatric/BPSD Programs) (HLADACAE), Alzheimer’s Specialized Care (Mid/Late-Stage) (HSABAEAC)

Keywords

• Geriatric mental health
• Psychiatric care services
• Elderly mental healthcare
• Memory clinic services
• Outpatient psychiatric care

Headquarters

HQ city

Amsterdam

HQ country

Netherlands

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Healthcare Insurance Reimbursement: All care provided by Arkin Ouderen is reimbursed through the Dutch basic health insurance package (basispakket). Patients are responsible for the mandatory deductible (eigen risico) of 385 euros. Arkin has contracts with all health insurers in the Netherlands under AGB-code 06290732.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Arkin Ouderen provides specialized mental healthcare for elderly patients with psychological, social, and physical complaints in the Amsterdam metropolitan area. Core services include outpatient psychiatric treatment at three polikliniek locations, intensive Deeltijdbehandeling day programs, the Geheugen Poli memory clinic for dementia evaluation, short-term inpatient admission at the Ouderenkliniek Amstelveen, and 24/7 crisis psychiatric care. Care is delivered by a multidisciplinary team and supported by digital tools including the Minddistrict client portal, MS Teams video consultations, and integration with the national LSP medication data exchange.

Product overview

Arkin Ouderen is a mental healthcare specialty providing treatment for elderly patients with psychological, social, or physical complaints. The organization operates three outpatient clinics and one clinical facility in the Amsterdam area. Core services include the Minddistrict digital care environment (online platform for care dossiers, exercises, and questionnaires), MS Teams video consultations, and the Arkin Naasten App for family members. Clinical services encompass memory clinic (Geheugen Poli), day treatment (Deeltijdbehandeling), inpatient care (Ouderenkliniek), and crisis care. Family support includes advisory consultations, family trusted person services, and a dedicated family council. Arkin Ouderen is part of the larger Arkin organization, which includes 11 other mental health specialties covering youth, addiction, forensic psychiatry, eating disorders, personality disorders, trauma, and emergency psychiatry.

Differentiator

Problem solved

Functional benefit

Brands

• Minddistrict: Digital care environment used by Arkin Ouderen for client portal, treatment preparation, exercises, and questionnaires. Accessible via computer, tablet, or mobile app.
• Arkin Naasten App
• Geheugen Poli
• Deeltijdbehandeling

Products and services

• Polikliniek Outpatient Treatment Ambulatory mental health treatment for elderly patients delivered across three outpatient clinic locations in Amsterdam Centrum/Oud West/Oost, Amsterdam Noord, and Zuidoost/Diemen. Provided close to patients' homes by a multidisciplinary team and includes therapy, medication management, and ongoing care coordination.
• Deeltijdbehandeling (Day Treatment) Intensive outpatient treatment program where clients attend sessions two times per week at one of the Arkin Ouderen locations. Treatment is delivered in a fixed group and adapted to individual needs, serving elderly patients requiring more support than weekly therapy.
• Ouderenkliniek Inpatient Admission Short-term clinical inpatient facility located at Laan van Helende Meesters 2 in Amstelveen, available when home-based or outpatient treatment is insufficient. Provides single-occupancy rooms with private facilities and 24/7 care for elderly patients requiring stabilization.
• Geheugen Poli (Memory Clinic) Specialized clinic investigating memory problems and their causes in elderly patients, including dementia evaluation. Also examines how physical illness may affect memory or mood, combining neurological, psychiatric, and somatic assessment.
• Crisiszorg (Crisis Care) Emergency psychiatric care available 24/7 for existing Arkin Ouderen patients via their practitioner during business hours or via Spoedeisende Psychiatrie Amsterdam outside hours, and for new patients routed through GP, GP post, hospital emergency department, or 112.

Named customers1 record

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core and supporting.

• Landelijk Schakelpunt (LSP)coreTechnology or Integration · 1 March 2022National switchpoint connecting Arkin with all Dutch pharmacies for digital medication data exchange. Enables automatic retrieval of medication dispensing data 72 hours before appointments with patient consent.
• MinddistrictcoreTechnology or IntegrationDigital care environment platform used by Arkin Ouderen for clients to access their care records, complete exercises, fill out questionnaires, and prepare for treatment. Accessible via computer, tablet, or mobile app.
• Microsoft TeamscoreTechnology or IntegrationVideo consultation platform used for online intake conversations and remote treatment sessions.
• ZorgdomeincoreTechnology or IntegrationHealthcare referral platform enabling GPs to request teleconsults with Arkin specialists. GPs can submit questions anytime and receive responses within three working days at no cost to the referring physician.
• Dutch Health InsurerscoreOthersArkin has contracts with all Dutch health insurers. Care is reimbursed through the basic health insurance package. Patients are registered under AGB-code 06290732.
• Landelijke Stichting Familievertrouwenspersonen (LSFVP)supportingStrategic or Co-development PartnerNational foundation providing family trust persons who support relatives of mental health patients. Arkin has a family trust person connected through this organization.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Parnassia Groep: Largest mental health provider in the Netherlands, offering a broad spectrum of GGZ services including elderly psychiatry across multiple regions. Comparable on services and payer mix but operates at much greater scale and geographic breadth.
• Altrecht: Utrecht-based mental health institution providing outpatient and inpatient GGZ services, including programs for older adults. Overlaps with Arkin Ouderen on Dutch GGZ elderly-psychiatry category but serves a different region.
• Dimence Groep: Dutch mental health provider operating in Overijssel and surrounding regions, with programs including geriatric psychiatry. Comparable as a multi-site Dutch GGZ organization with similar insurer reimbursement exposure.
• Pro Persona: Gelderland-based mental health provider offering specialized treatment for adults and elderly, including memory and mood disorders. Comparable on clinical specialty mix and Dutch insurer contracting model.
• Lentis: Northern Netherlands mental health organization providing GGZ services for various age groups including elderly patients. Comparable on Dutch mental healthcare delivery model but with a different regional footprint.

Others

• Minddistrict: Digital mental health platform used by Arkin Ouderen and many other Dutch GGZ providers for client portals, exercises, and questionnaires. Relevant as the technology partner enabling Arkin Ouderen's digital care environment.
• Zorgdomein: Netherlands-wide healthcare referral platform that GPs use to request teleconsults with GGZ specialists including Arkin Ouderen. Relevant as a referral infrastructure layer rather than a competing care provider.

Regional players

• Pieter van Foreest: Elderly care organization in the Delft region providing nursing home, rehabilitation, and dementia care. Comparable on elderly care specialization but geographically distinct and more focused on somatic long-term care.
• Cordaan: Major Amsterdam-based elderly and disability care provider offering nursing, home care, and dementia support. Comparable on elderly care focus and Amsterdam geography but operates primarily in non-mental-health long-term care.

Direct peers

• GGZ inGeest: Amsterdam-based mental health provider operating specialized elderly psychiatry programs (Ouderenpsychiatrie) with outpatient clinics, day treatment, and memory diagnostics — directly comparable specialty, geography, and patient population to Arkin Ouderen.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/arkin-ouderen

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arkin Ouderen