What The Arlington Resort Hotel & Spa does

The Arlington Resort Hotel & Spa is a privately held full-service historic resort property at 239 Central Avenue in downtown Hot Springs, Arkansas, operating since 1875 in successive incarnations and in its current 1924 building since November 28, 1924. The property is owned by Al Rajabi and self-describes as the largest hotel in Arkansas. It currently markets nine room categories spanning Historic Rooms (from $119/night) through signature suites named The Babe Ruth ($415/night), The Reagan, The Presidential ($430/night), and The Capone ($470/night), with Mineral Water Rooms piping natural hot springs thermal water directly into private bathtubs.

Revenue is generated across five streams: lodging, food and beverage (award-winning Venetian Dining Room, Lobby Bar with live entertainment, Coffee & Gifts with Starbucks, and Room Service, supplemented by Sunday Brunch at $36/adult and Friday Seafood Buffet at $45/adult), spa and salon services (Aveda-product full-service Salon & Spa plus the historic Thermal Bathhouse operating since 1924, with services ranging $35–$475), event venue rental across 45,000 sq ft of meeting and celebration space, and a 3.65% Legacy & Preservation Charge on rooms, parking, and on-property purchases.

The technology stack is conventional third-party hospitality tooling with no proprietary systems: TravelClick (booking engine, Hotel ID 9878554), OpenTable (restaurant reservations), Silverpay (in-room dining ecommerce), and Google Analytics. Distribution is direct-to-consumer via the arlingtonhotel.com website and phone (+1 501-623-7771), supplemented by OTA reach through TravelClick. The property serves four primary customer segments — leisure travelers, wedding and celebration clients, corporate and convention groups, and wellness/spa seekers — and is currently undergoing phased exterior brickwork and interior modernization renovations while maintaining full guest operations.

Name

The Arlington Resort Hotel & Spa

Legal name

Arlington Resort Hotel and Spa

Website

https://arlingtonhotel.com

Company type

Private

Founded year

1875

Operating status

Operating

Headcount range

1–10 employees

Short description

The Arlington Resort Hotel & Spa is a historic 1924 full-service resort in downtown Hot Springs, Arkansas, offering lodging, four dining venues, a Thermal Bathhouse, an Aveda spa, and 45,000 sq ft of event space to leisure travelers, wedding clients, corporate groups, and wellness guests.

Ownership category

akta.pro rank

Product category

Resort Hotels

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211), Accommodation (721)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011)

akta.pro primary industry

Luxury Wellness & Spa Resorts (THAGACAG)

akta.pro secondary industries

Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD), Hot Springs & Nature Wellness Lodges (THAAAHAH), Destination Spas & Spa Resorts (HSALAFAC)

Keywords

• Resort hotel lodging
• Spa wellness services
• Conference event venues
• Fine dining restaurants
• Historic hotel hospitality

Headquarters

HQ city

Hot Springs

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Lodging: The primary revenue stream from guest room rentals across multiple room categories including Standard Rooms, Historic Rooms, Mineral Water Rooms, Junior Suites, Parlor Suites, and signature suites (The Capone, The Babe Ruth, The Reagan, The Presidential). Rates range from $119 to $470 per night.
2. Food & Beverage: Multiple dining venues including the Venetian Dining Room (award-winning restaurant with breakfast, lunch, dinner, and Friday Night Seafood Buffet), The Lobby Bar (cocktails and bar service), Coffee & Gifts (Starbucks and light fare), and Room Service. Includes Sunday Brunch at $36/adult and seafood buffet at $45/adult.
3. Spa & Salon Services: Full-service Salon & Spa offering massages, facials, body treatments, nail services, and hair services. Also includes historic Thermal Bathhouse with mineral water treatments. Spa packages range from $85 to $475.
4. Event Venue Rental: Revenue from hosting weddings, celebrations, meetings, and conventions. Venues include Crystal Ballroom (5,659 sq ft), Conference Center (8,914 sq ft), Magnolia Room (1,658 sq ft), Fountain Room (1,493 sq ft), Boardroom (491 sq ft), and Tower Suites (1,252 sq ft).
5. Parking & Incidentals: Valet parking and designated ADA parking spaces available. The hotel also implements a 3.65% Legacy & Preservation Charge on guest room reservations, parking, and on-property outlet purchases.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

The Arlington Resort Hotel & Spa is a historic full-service resort in Hot Springs, Arkansas, operating on a site associated with lodging since 1875 and housed in its current 1924 landmark building. It sells overnight guest room accommodations, multiple on-site dining venues, a full-service spa, and event and meeting facilities to leisure travelers, groups, and wedding parties.

Product overview

The Arlington Resort Hotel & Spa is a historic 1924 hotel property offering a comprehensive hospitality experience with accommodations across nine room types (Standard Room through Presidential Suite), four dining venues (Venetian Dining Room, The Lobby Bar, Coffee & Gifts, Room Service), and two wellness facilities (Salon & Spa, Thermal Bathhouse). The hotel provides six distinct event venues for weddings and corporate gatherings, plus special packages including Magic Springs, Explore Hot Springs, Romance, 50+, and Family packages. The property integrates with OpenTable for restaurant reservations, TravelClick for room bookings, and Silverpay for in-room dining payments. The hotel currently operates primarily as a traditional hospitality service without AI/ML capabilities or public API offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• Guest Room Accommodations
• On-site Dining Restaurants and Bars
• Spa Services
• Conference, Banquet, and Meeting Facilities
• Wedding Venues and Packages

Quantifiable outcome

• Award-winning Sunday Brunch recognized as a signature offering
• +3 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• The Omni Grove Park Inn: Historic grand resort in Asheville, NC opened in 1913 with extensive spa, multiple dining venues, and significant meeting space. Comparable century-old luxury resort with wellness/event revenue mix.
• The Greenbrier: Iconic luxury resort in White Sulphur Springs, WV with a similar multi-decade heritage, presidential guest history, full-service spa, large convention/event space, and mineral-spring positioning. Comparable historic grand-resort business model.
• French Lick Springs Hotel: Historic Indiana resort with mineral springs, full-service spa, casino, and event venues. Operates in a similar smaller regional market with a comparable legacy luxury positioning and natural-spring wellness anchor.
• Mohonk Mountain House: National Historic Landmark resort in New York's Shawangunk Mountains featuring a renowned spa, wellness programs, and all-inclusive packages. Comparable heritage wellness-resort positioning with deep historical brand.
• The Omni Homestead Resort: Historic luxury resort in Hot Springs, Virginia with natural thermal springs, extensive spa facilities, and a comparable legacy of hosting U.S. presidents. One of the closest analogs given the overlapping 'hot springs' heritage positioning.
• The Pfister Hotel: 1893 historic grand hotel in Milwaukee with extensive art collection, full-service spa, and notable event space. Operates with a similar legacy luxury positioning and independent full-service hospitality model.
• The Broadmoor: Legendary 5-star resort in Colorado Springs with extensive spa, multiple dining venues, and large event space. Comparable luxury historic-resort offering with similar full-service amenities and group/leisure mix.
• The Grand Hotel: Iconic 1887 historic resort on Mackinac Island, MI with comparable period architecture, full-service dining, spa, and event venues serving leisure and group markets. Similar grand-historic-resort operating model.
• The Biltmore Hotel: Historic 1926 luxury hotel in Coral Gables, FL with comparable Mediterranean architecture, large event and meeting facilities, and multiple dining venues. Similar historic luxury full-service positioning.

Regional players

• The Capital Hotel: Historic luxury hotel in Little Rock, Arkansas, often called the 'front porch of Arkansas.' Closest Arkansas-based peer operating a heritage full-service hotel with comparable event venues and Southern hospitality positioning.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/TheArlington
• LinkedInlinkedin.com/company/the-arlington-resort-hotel-spa
• Instagraminstagram.com/thearlingtonresort

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Arlington Resort Hotel & Spa