Arbeiter-Samariter-Bund Landesverband NRW

What Arbeiter-Samariter-Bund Landesverband NRW does

Arbeiter-Samariter-Bund Landesverband NRW e.V. (ASB NRW) is a registered charitable association and regional chapter of Arbeiter-Samariter-Bund Deutschland e.V., headquartered in Cologne at Kaiser-Wilhelm-Ring 50 and operating across the German state of North Rhine-Westphalia (NRW). The organization combines paid staff with approximately 2,500 volunteer Samaritans to deliver emergency rescue services via the 112 system, disaster and civil protection, sanitary services at public events (stadiums, concerts, equestrian events, Rosenmontag parade), search and rescue dog operations, school first aid, and psychosocial emergency response. Its portfolio also spans social and healthcare services including ambulatory nursing (ASB-Pflegedienst), the Hausnotruf home emergency call system, meals on wheels, patient and barrier-free transport, senior housing, inclusion services, child and youth welfare, refugee aid, and the ASB-Wünschewagen wish-fulfillment service for terminally ill individuals.

ASB NRW runs the ASB-Landesschule NRW, a state-approved training school producing certified rescue personnel and first aid instructors open to external participants, and the ASB-Campus NRW, a Moodle-based eLearning platform for staff training. It also operates the ASB-Hebammenzentralen referral centers and the ASB-Hebammenmobil mobile midwife units to address midwife shortages, plus digital tools including the Ehrenamtsfinder (a personality-based volunteer-matching tool), a podcast, and careers/vacancy portals. The organization discloses no proprietary technology platform or AI/ML capabilities beyond standard web application infrastructure.

The business model blends four revenue streams: contracted public-sector revenue from municipalities for rescue, disaster relief, and event medical coverage; fees and reimbursements from statutory health and long-term care insurance for nursing, Hausnotruf, transport, and meals on wheels; donations from individuals, corporations, and foundations (many flagship programs such as Wünschewagen are donation-funded); and professional-services revenue from fee-based first aid training at ASB-Landesschule NRW. Customer concentration is spread across individual consumers (seniors, pregnant women, families, children, refugees, the terminally ill), private event organizers, corporate and individual training participants, and NRW municipalities, with no disclosed single anchor account.

Name

Arbeiter-Samariter-Bund Landesverband NRW

Legal name

Arbeiter-Samariter-Bund NRW e.V.

Website

https://asbnw.de

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Arbeiter-Samariter-Bund Landesverband NRW e.V. is a Cologne-based charitable association and ASB regional chapter delivering emergency rescue, disaster relief, nursing care, home emergency response, midwifery, social, and first aid training services across North Rhine-Westphalia using paid staff and 2,500 volunteers.

Ownership category

akta.pro rank

Product category

Emergency Medical and Social Services

NAICS

Individual and Family Services (6241), Community Food and Housing, and Emergency and Other Relief Services (6242), Ambulance Services (62191)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Refugee, IDP & Migration Humanitarian Assistance (BPAGAAAH)

akta.pro secondary industries

Refugee, Migration & Displacement Support (BPAGABAH), Emergency Response, Assistance & Medical Evacuation Services (THACAEAC)

Keywords

• Emergency medical services
• Home emergency response
• Nursing care services
• Disaster relief services
• Social welfare services

Headquarters

HQ city

Cologne (Köln)

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Public funding and contracts: Government contracts for emergency services, rescue services, disaster relief, and public health services in NRW municipalities. These provide predictable recurring revenue from public sector clients.
2. Social and healthcare services revenue: Fees for nursing care, home emergency response (Hausnotruf), patient transport, meals on wheels, and childcare services paid by clients, health insurance, and government subsidies.
3. Donations and charitable contributions: Donations from individuals, corporations, and foundations. Many projects including the ASB-Wünschewagen (Dream Coach) are funded primarily through donations. The organization runs donation campaigns and fundraising events.
4. Training and education services: Revenue from first aid training courses, continuing education for healthcare professionals, and seminars conducted at the ASB-Landesschule NRW. Open to both ASB staff and external participants.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

ASB NRW delivers humanitarian aid and social services across North Rhine-Westphalia, including emergency rescue (Rettungsdienst), disaster and civil protection (Katastrophenschutz), ambulatory nursing (Pflegedienst), home emergency response (Hausnotruf), meals on wheels, patient transport, barrier-free transportation, event medical services, midwifery referral centers and mobile midwife clinics, refugee integration support, child and youth assistance, senior housing, and end-of-life wish fulfillment via the ASB-Wünschewagen. Service delivery combines paid staff with approximately 2,500 volunteers and is supplemented by the ASB-Landesschule NRW training school and the ASB-Campus NRW eLearning platform.

Product overview

The Arbeiter-Samariter-Bund Landesverband NRW e.V. (ASB NRW) is a humanitarian aid and social services organization offering a comprehensive portfolio of interconnected care, emergency response, and community support services. The organization operates as a multi-service provider rather than a technology platform, delivering both stationary and mobile services across North Rhine-Westphalia. Core offerings include emergency medical services (rescue service, rescue dog teams, disaster protection, medical services at events, school first aid), healthcare and home care (nursing service, home emergency call, meals on wheels, household help, senior housing and nursing homes), maternal and family services (midwife centers, mobile midwife clinics), and social support (refugee aid, inclusion services, children and youth assistance, wish fulfillment for terminal patients). Supporting infrastructure includes the ASB-Landesschule NRW (state-approved training school), the ASB-Campus NRW eLearning platform for staff development, and digital tools including a podcast and an online volunteer matching tool (Ehrenamtsfinder). Services are delivered through both paid staff and approximately 2,500 volunteers, with the organization operating under the guiding principle 'Wir helfen hier und jetzt' (We help here and now).

Differentiator

Problem solved

Functional benefit

Brands

• ASB-Wünschewagen: A service that fulfills last wishes for people in the final phase of life, such as visiting the sea or a zoo.
• ASB-Hebammenzentralen
• ASB-Hebammenmobil
• ASB-Landesschule NRW
• ASB-Hausnotruf

Products and services

• ASB-Rettungsdienst Emergency rescue services operating through the 112 emergency number, providing rapid medical response across cities and counties in NRW.
• ASB-Katastrophenschutz Disaster and civil protection services deployed during pandemics, natural disasters, and evacuations such as WWII bomb discoveries, staffed by trained volunteers.
• ASB-Hausnotruf Home emergency call system providing safety for seniors, people with disabilities, or those recovering from illness, with stationary and mobile panic button options.
• ASB-Pflegedienst Ambulatory nursing and home care services enabling people to live independently in their familiar surroundings while supporting family caregivers.
• ASB-Wünschewagen Wish-fulfillment service that accompanies terminally ill individuals to their final wishes, such as visiting the sea, a zoo, or other meaningful destinations.
• ASB-Hebammenzentralen Midwife referral centers providing proximity-based matching between pregnant women and midwives to ensure accessible maternity care.
• ASB-Hebammenmobil Mobile midwife clinics traveling to areas with limited midwife availability, offering examinations and consultations in a rolling midwife practice.
• ASB-Fahrdienst Barrier-free transportation services for medical appointments, physiotherapy, shopping, events, or private invitations, ensuring safe mobility for those with limited independence.
• ASB-Krankentransport Patient transport services for individuals requiring medical transportation to and from healthcare facilities.
• ASB-Essen auf Rädern Daily fresh meal delivery service for seniors, bringing healthy meals directly to homes, with some locations offering communal lunch tables for social interaction.
• ASB-Kinder- und Jugendhilfe Children and youth assistance services including initiatives against child poverty, providing support and measures to mitigate the effects of child poverty.
• ASB-Inklusion und Teilhabe Inclusion and participation services promoting equal opportunities and social participation for people with and without disabilities.
• ASB-Flüchtlingshilfe und Integration Refugee aid and integration services supporting displaced persons and facilitating their integration into society.
• ASB-Erste Hilfe First aid training and courses for the general population, providing education on emergency response and basic life support skills.
• ASB-Sanitätsdienst Medical first-aid services at events such as football matches, concerts, comedy shows, equestrian events, and carnival parades, providing on-site emergency medical support.
• ASB-Rettungshundestaffeln Search and rescue dog teams trained to locate missing persons, including nighttime and difficult terrain operations.
• ASB-Schulsanitätsdienst School first-aid service training students to provide emergency assistance for classmates during school hours, including injuries and accidents in the school environment.
• ASB-Wohnen im Alter Senior living options including assisted living, service apartments, and senior or nursing homes providing barrier-free housing and comprehensive care.
• ASB-Landesschule NRW State-approved training school for ASB employees in rescue services and other ASB functions, offering first-aid instructor training for the general public and hosting conferences and seminars; open to non-ASB members.

Quantifiable outcome

• Study by ASB and rheingold Institut demonstrates that engaged volunteers are calmer, more satisfied, and more resilient

Named customers5 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and major.

• Charta der Vielfalt e.V.coreStrategic or Co-development PartnerASB NRW is a signatory (Unterzeichner) of the Charta der Vielfalt (Diversity Charter), a German corporate diversity initiative. By signing, the organization commits to promoting diversity, equity, and inclusion in the workplace.
• Deutscher SpendenratmajorStrategic or Co-development PartnerASB Deutschland e.V. (parent organization) is a member of the Deutscher Spendenrat, which promotes transparency and ethical standards in charitable fundraising in Germany.
• Klima Allianz DeutschlandmajorStrategic or Co-development PartnerASB Deutschland e.V. (parent organization) is a member of Klima Allianz Deutschland, a climate alliance of organizations committed to climate action and sustainability.
• Samaritan International (SamInt)majorStrategic or Co-development PartnerASB NRW is part of Samaritan International, a network of Samaritan organizations that cooperate internationally on humanitarian aid and emergency services across borders.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Arbeiter-Samariter-Bund Deutschland e.V. National federation parent organization of ASB NRW. Provides overarching brand, disaster response coordination, and shared services; useful as the national-scale analogue when benchmarking ASB NRW's scale and strategy.
• Paritätischer Wohlfahrtsverband NRW: Umbrella association for non-affiliated nonprofits in NRW covering social assistance, refugee aid, family services, and disability inclusion. Comparable in cross-segment social services breadth rather than direct delivery.

Direct peers

• Diakonie Rheinland-Westfalen-Lippe: Protestant welfare association operating nursing homes, ambulatory care, refugee integration, and youth services across NRW. Direct competitor for public-sector care contracts and skilled care labor.
• Malteser Hilfsdienst Bezirk NRW: NRW operations of the Malteser covering Rettungsdienst, Katastrophenschutz, Sanitätsdienst, Flüchtlingshilfe, and social services. Direct peer competing on the same municipal tenders and donation wallet.
• Caritasverband für das Erzbistum Köln / NRW: Major Catholic welfare organization providing Pflegedienst, stationäre Pflege, Flüchtlingshilfe, Kinder- und Jugendhilfe, and senior services across NRW. Comparable non-profit social services peer with overlapping segments.
• Arbeiterwohlfahrt (AWO) Bezirk Westliches Westfalen / NRW: NRW welfare association operating senior care facilities, Kinder- und Jugendhilfe, refugee services, and family support. Closely comparable in mission, funding model, and target segments.
• Deutsches Rotes Kreuz (DRK) Landesverband Nordrhein-Westfalen: The NRW state chapter of the German Red Cross, offering rescue services, nursing care, disaster relief, refugee aid, and first aid training across the same territory. Most direct comparable organization competing for the same municipal contracts and volunteers.
• Johanniter-Unfall-Hilfe Landesverband Nordrhein-Westfalen: Regional chapter of the Johanniter providing Rettungsdienst, Hausnotruf, Pflegedienst, Katastrophenschutz, and volunteer-driven youth programs in NRW. Direct competitor across emergency and social services.

Emerging players

• SOS-Kinderdorf NRW: Non-profit operating youth and family services, including Kinder- und Jugendhilfe offerings that overlap with ASB NRW's child and youth segment. Partial overlap on donation funding and public contracts.
• Falck Deutschland (Rettungsdienst & Krankentransport): For-profit private ambulance and patient transport operator active in Germany, increasingly competing for 112 rescue and Krankenfahrt contracts in NRW. Represents the for-profit competitive threat to ASB NRW's Rettungsdienst.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCYJevmBSZhHkstCl9IhDPFA
• Facebookfacebook.com/asbnrw
• Instagraminstagram.com/asb_nrw
• LinkedInlinkedin.com/company/arbeiter-samariter-bund-landesverband-nrw

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Arbeiter-Samariter-Bund Landesverband NRW