Gemeente Assen

What Gemeente Assen does

Gemeente Assen is the municipal government authority for the city of Assen in the province of Drenthe, Netherlands, serving approximately 70,000 residents across the municipality. The organization operates as a non-profit government entity under Dutch municipal law, governed by a College van Burgemeester en Wethouders and Gemeenteraad, with a workforce of ~915 employees delivering statutory public services including civil affairs, permitting, social welfare, waste management, public safety, urban planning, and environmental protection.

The municipality's service delivery is built on a multi-channel digital infrastructure comprising the assen.nl website as the primary information portal, the MijnAssen citizen portal for personalized service access, and mobile applications (AfvalApp Assen, Zo Gemeld, HogeNood) for waste scheduling, public-space issue reporting, and accessibility information. Core integrations include DigiD for citizen authentication, ReadSpeaker for accessibility, Siteimprove for web analytics, and Teletolk for sign-language interpretation. The technology stack is characterized as standard municipal digital infrastructure with no proprietary AI/ML components, and the municipality is WCAG 2.1 AA compliant, AVG/GDPR compliant, and BIO certified for government information security.

Revenue is generated through municipal taxation (OZB property tax, WOZ valuation tax, rioolheffing sewage charges), parking fees, permit and license fees, and intergovernmental grants from the Dutch gemeentefonds. The municipality also distributes subsidies across energy insulation (up to €2,500 for low-income residents), amateur arts (€500-€2,000), sports, and cultural initiatives. Strategic positioning emphasizes sustainability (Greenest City in Netherlands 2022, energy neutrality by 2050), inclusion (Rainbow City since 2015), and cross-border cooperation (European Example Region 2026 designation). Key partnerships span housing corporation Actium, welfare organization Vaart Welzijn, sustainability center Duurzaamheidscentrum, and adjacent municipalities for shared enforcement and tax collection.

Name

Gemeente Assen

Legal name

Gemeente Assen

Website

https://assen.nl

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Gemeente Assen is the municipal government of Assen, Drenthe, Netherlands, serving ~70,000 residents through statutory public services including permitting, taxation, waste management, social welfare, and urban planning via digital platforms and physical service points.

Ownership category

akta.pro rank

Headquarters

HQ city

Assen, Drenthe

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Municipal Tax Collection: Collection of local taxes including OZB (property tax), WOZ (valuation tax), and other municipal levies through collaboration with municipality Aa en Hunze.
2. Rioolheffing (Sewage Charges): Charges for connection to municipal sewage system, collected jointly with municipalities Aa en Hunze and Tynaarlo.
3. Parking Fees: Revenue from parking garages, street parking, and parking permits.
4. Permit and License Fees: Fees collected for various permits, licenses, and administrative services.
5. Subsidy Disbursement: Distribution of various subsidies including energy insulation, local energy initiatives, sports equipment, cultural activities, and amateur arts.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels11 records

Core offering

Gemeente Assen is the local government authority for the city of Assen in Drenthe, Netherlands, providing statutory public services to approximately 70,000 residents and local businesses. Its core offering encompasses civil-affairs services (passports, IDs, driving licenses, birth/marriage/death registration), waste management and recycling, building and parking permits, social welfare and healthcare coordination, energy advice, subsidies, public-space maintenance, and municipal taxation. Services are delivered through the Stadhuis (City Hall), the Mijn Assen digital portal, and mobile applications such as AfvalApp Assen and Zo Gemeld.

Product overview

Gemeente Assen operates as a digital municipality platform providing comprehensive citizen services through its website and associated digital tools. The core offering consists of the municipal website (assen.nl) as the primary portal, supplemented by the Mijn Assen citizen portal for personalized services. The service portfolio includes specialized modules for energy advice (Asser Energieloket), waste management (AfvalApp Assen), public space reporting (Meldpunt Openbare Ruimte, Zo Gemeld app), accessibility services (Teletolk, ReadSpeaker), public toilet locations (HogeNood-app), and various subsidy programs for energy, sports, culture, and environmental initiatives. The platform also offers digital forms and applications for permits, documents, and municipal requests.

Differentiator

Problem solved

Functional benefit

Products and services

• assen.nl Official Municipal Website Comprehensive municipal service portal offering information, forms and digital applications for civil affairs, waste, permits, taxes, parking, social services, and more, aimed at residents, entrepreneurs and visitors of Assen.
• Mijn Assen Citizen Portal Personalized online portal allowing Assen residents to access and manage their individual municipal services, forms and personal records, with DigiD-based authentication.
• Asser Energieloket (Energy Advice Service) Energy advice and guidance service for Assen homeowners, renters and housing associations, supporting energy-saving measures, sustainable home improvements and access to related municipal subsidies.
• AfvalApp Assen Mobile App Mobile application providing Assen residents with waste collection schedules, pickup calendars and reminders for different waste streams, available on iOS and Android.
• Zo Gemeld Mobile App Mobile app enabling Assen residents to report public-space issues such as broken streetlights, waste, graffiti and safety concerns directly to the municipality.
• Meldpunt Openbare Ruimte (Public Space Reporting Portal) Online reporting system where residents can submit issues regarding public spaces such as broken infrastructure, litter, graffiti, traffic hazards and animal-related complaints.
• HogeNood Public Toilet Locator App Mobile application providing the public with locations of public toilets in Assen, including accessibility information, costs and user reviews.
• Teletolk Remote Interpreting Service Service enabling deaf and hard-of-hearing residents to communicate with the municipality through remote sign-language or text-based interpreting.
• Municipal Subsidies and Subsidy Schemes Portfolio of municipal subsidy schemes covering energy insulation (up to €2,500 for low-income residents), amateur arts (€500–€2,000), sports equipment, cultural activities, events and neighborhood improvements, available to residents, associations and organizations.
• Slimme Isolatiegids Assen (Insulation Guide) Free practical guide on home insulation and energy saving, available to Assen residents for download or pickup at municipal offices.
• Rioolheffing (Sewage Charges Service) Annual charge applied to properties connected to the municipal sewage system, collected by Gemeente Assen jointly with neighboring municipalities Aa en Hunze and Tynaarlo.
• Parking Services (Garages, Street Parking and Permits) Municipal parking services including the operation of parking garages, street parking enforcement, and the issuance of parking permits (including business parking) for residents and visitors of Assen.
• Permit and License Issuance Service Statutory service for processing and issuing municipal permits and licenses (building, business, events, demonstraties, collection, etc.) for residents, businesses and organizations in Assen.

Quantifiable outcome

• Greenest city in the Netherlands (2022)
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Veiligheidscampus AssencoreStrategic or Co-development PartnerCollaboration between government, regional educational institutions, and Defense. Brings education, research, and daily practice closer together. Houses a crisis simulation room and serves as platform for royal visits.
• Duurzaamheidscentrum Assen (Sustainability Center Assen)coreStrategic or Co-development PartnerCollaboration with Het Drentse Landschap on sustainability initiatives. Provides information on green gardens, balconies, neighborhoods, tree planting, and facade gardens.
• Vaart WelzijncoreStrategic or Co-development PartnerWelfare organization providing low-threshold support to residents. Coordinates social activities for elderly and vulnerable populations in Assen.
• Mijn Buurt AssencoreStrategic or Co-development PartnerNeighborhood coordinator service helping residents with green initiatives, neighborhood improvements, and community building activities.
• ActiumcoreStrategic or Co-development PartnerHousing corporation collaborating on social housing development at Burgemeester de Dreuplein with 40 modern social rental homes.
• Landschapsbeheer DrentheminorStrategic or Co-development PartnerCollaborates with resident groups on mowing flower-rich grasslands and nature-friendly initiatives.
• Inclusief AssencoreStrategic or Co-development PartnerUrban network connecting people, organizations, and initiatives dedicated to an inclusive city through events and knowledge sharing.
• Werkgroep Toegankelijk AssencoreStrategic or Co-development PartnerWorking group of residents with disabilities advising on municipal policy and implementation for accessibility.
• NMD-samenwerking (Midden-Drenthe cooperation)minorChannel Partner/ Reseller/ DistributorCollaboration with municipalities Aa en Hunze, Midden-Drenthe, Tynaarlo, and Noordenveld for BOA enforcement in healthcare law.
• Gemeente Aa en HunzeminorChannel Partner/ Reseller/ DistributorCollaboration for tax collection including OZB, WOZ, and rioolheffing.
• Gemeente TynaarlominorChannel Partner/ Reseller/ DistributorCollaboration for tax collection including OZB, WOZ, and rioolheffing.
• Omgevingsdienst DrentheminorChannel Partner/ Reseller/ DistributorEnvironmental service for Drenthe handling certain enforcement requests.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Gemeente Emmen: Drenthe-based municipality of comparable population scale. Directly comparable as a co-regional Dutch municipality administering similar social services, housing programs, and waste/parking infrastructure in the same province.
• Gemeente Zwolle: Mid-sized municipality in a comparable regional Dutch urban context. Comparable as a mid-sized provincial capital delivering similar municipal services, sustainability programs, and citizen digital infrastructure.
• Gemeente Groningen: Neighboring Drenthe-adjacent municipality in the Northern Netherlands. Comparable as a regional Dutch municipal government serving a similar provincial urban catchment, with overlapping regional partnerships (e.g., Omgevingsdienst Drenthe) and shared service delivery models.
• Gemeente Leeuwarden: Capital municipality of neighboring Friesland province. Comparable in operating cultural, social welfare, and economic development programs for a similar mid-sized Dutch population, including significant residential expansion.

Others

• ICTU (ICTU Foundation for Dutch Government IT): Dutch foundation coordinating e-government projects across national and municipal levels. Comparable as the ecosystem participant providing shared digital identity (DigiD), accessibility tooling, and BIO-compliant infrastructure standards underpinning municipal service delivery.
• VNG (Vereniging van Nederlandse Gemeenten): Association of Dutch municipalities providing shared services, policy advocacy, and inter-municipal platforms. Comparable as the ecosystem enabler through which Gemeente Assen accesses shared digital infrastructure (e.g., Gemeeentelijk Belastingen-samenwerkingen) and sector best practices.

Broad incumbents

• Gemeente Almere: Fast-growing Dutch municipality with significant new-housing development. Comparable to Assen's Kloosterveen expansion given Almere's large-scale residential build-out and the resulting growth in municipal service demand.
• Gemeente Den Haag: Large Dutch municipality operating the full spectrum of citizen services including welfare, permits, and digital portals. Comparable as a mature operator of multi-channel service delivery including mobile apps and citizen portals.
• Gemeente Utrecht: Larger Dutch municipality recognized for advanced digital service delivery. Comparable in offering the full municipal services portfolio (permits, taxes, welfare, sustainability programs) and acting as a benchmark for e-government UX in the Netherlands.
• Gemeente Eindhoven: Mid-sized Dutch municipality with a comparable mix of urban planning, energy transition, and digital citizen services. Comparable as an innovator in municipal sustainability programs and citizen engagement platforms.

Market position

Strengths4 records

Weaknesses3 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/gemeente_assen
• YouTubeyoutube.com/user/DeGemeenteAssen
• Facebookfacebook.com/GemeenteAssen
• LinkedInlinkedin.com/company/gemeente-assen
• Instagraminstagram.com/gemeenteassen

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Assen