What Gemeente Emmen does

Gemeente Emmen is a municipal government entity (gemeente) in the province of Drenthe, Netherlands, serving a population of approximately 107,000 residents in the city of Emmen and surrounding areas. As a statutory public administration body, it delivers a broad range of mandated local government services including civil registration, spatial planning, permitting, social welfare, waste management, infrastructure maintenance, public order, and economic development. The municipality is governed by an elected council headed by a mayor (burgemeester) and a college of aldermen (wethouders), with no private shareholders or parent company.

The municipality operates a hybrid service delivery model combining a physical service counter at Raadhuisplein 1 with a comprehensive digital platform anchored by MijnEmmen (a secure citizen portal at mijn.emmen.nl) and Dloket (an online application platform for permits, subsidies, and freedom-of-information requests). The digital estate was independently audited against WCAG 2.2 Level AA accessibility standards in 2025, and includes specialized tools such as a council information system (Raadsinformatiesysteem), a housing development map (Woningbouwkaart), and an online swimming lesson registration platform. Beyond administrative services, the municipality directly operates three swimming pools (Aquarena, Neptunusbad, De Slagen), provides literacy support through Taalpunt Emmen, and runs the De Reiskoffer children's independent travel program.

The entity is funded through a mix of municipal taxes (property tax / OZB, waste, sewerage, and dog tax), transaction-based service fees (passports, IDs, driver's licenses, permits), national and provincial government grants, and proceeds from the sale of municipal land and commercial plots. As a public sector body, it operates without traditional revenue metrics and is not subject to commercial market dynamics; its scope and budget are instead shaped by statutory obligations, the elected council's policy priorities, and allocations from the Dutch national government. Recent strategic activity centers on a multi-year town-center renewal, housing expansion (4,000 quality homes targeted by 2030), sustainability investments (€8M for municipal building upgrades), and regional coordination through the Regio Emmen partnership with three neighboring municipalities.

Name

Gemeente Emmen

Legal name

Gemeente Emmen

Website

https://gemeente.emmen.nl

Company type

Private

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Gemeente Emmen is a Dutch municipal government serving approximately 107,000 residents in Drenthe, Netherlands, delivering statutory local services through a hybrid physical-and-digital platform including the MijnEmmen citizen portal, Dloket, three municipal swimming pools, and town-center renewal initiatives.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Religious, Grantmaking, Civic, Professional, and Similar Organizations (813)

SIC

Services-Social Services (8300)

akta.pro primary industry

Local Education Authorities & Municipal Education Offices (EDADABAD)

Keywords

• Municipal public services
• Local government administration
• Civil registration services
• Public permits and licenses
• Municipal recreation facilities

Headquarters

HQ city

Emmen

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal Taxes (Gemeentelijke belastingen): Revenue from municipal taxes including property tax (OZB), waste collection fees, sewerage fees, and dog tax
2. Service Fees and Permits: Fees collected for various services including passport/ID applications, driver's licenses, parking permits, building permits, event permits, and swimming pool admissions
3. Government Grants and Subsidies: Funding from national and provincial government for various municipal functions and infrastructure projects
4. Land and Property Sales: Revenue from sale of municipal land and buildings to developers and businesses, including commercial kavels (plots) in designated areas

Pricing tiers

Distribution channels6 records

Marketing channels8 records

Core offering

Gemeente Emmen is a municipal government providing statutory public services to residents, businesses, and organizations in the municipality of Emmen, Netherlands. Its core offerings include civil registration (births, marriages, deaths), passport/ID card issuance, driver's license administration, tax collection (OZB, waste, sewerage, dog tax), building and event permits, social welfare services (income support, debt assistance, Wmo care), and operation of three municipal swimming pools. It also delivers digital self-service via the MijnEmmen portal and Dloket application platform, plus specialized programs in literacy support (Taalpunt Emmen), youth travel education (De Reiskoffer), housing development (Woningbouwkaart), and council transparency (Raadsinformatiesysteem).

Product overview

Gemeente Emmen operates a comprehensive digital and physical service platform for its residents. The primary digital offering is MijnEmmen, a secure citizen portal for accessing municipal services. The municipality operates three swimming pools (Neptunusbad, De Slagen, and Aquarena) providing swimming lessons and recreational facilities. Additional services include Taalpunt Emmen for literacy support, De Reiskoffer for children's travel education, a Woningbouwkaart housing development map, and an online swimming lesson registration system (Zwemmen.emmen.nl). The municipality also provides traditional administrative services through its website, including permits, licenses, tax services, and social welfare programs.

Differentiator

Problem solved

Functional benefit

Products and services

• MijnEmmen Secure online portal for residents and businesses of Gemeente Emmen to access municipal services, make appointments, and manage administrative tasks digitally.
• Dloket Digital Application Platform Digital application platform enabling residents and businesses to submit various municipal requests online, including subsidy applications, permit requests, and personal data requests.
• Aquarena Municipal Swimming Pool Municipal swimming pool providing swimming lessons (ABC diploma programs), Survival Kids courses, youth swimming lessons (ages 10-17), and recreational swimming. Includes a ZwemApp for parental lesson progress tracking.
• De Slagen Municipal Swimming Pool Municipal swimming pool offering swimming lessons, Survival Kids programs, parent-child swimming, and recreational swimming services.
• Neptunusbad Municipal Swimming Pool Municipal swimming pool in Klazienaveen currently undergoing major renovation and sustainability upgrade; offers swimming lessons (ABC diplomas), Survival Kids, parent-child swimming, and recreational swimming.
• Taalpunt Emmen Literacy and language support service helping residents improve reading, writing, speaking Dutch, math, and computer skills. Located in libraries across Emmen, Klazienaveen, Nieuw-Amsterdam, and Emmer-Compascuum.
• De Reiskoffer Free program helping children learn independent travel using public transport (via GoOV app) or bicycle, with volunteer accompaniment options.
• Zwemmen.emmen.nl Online Registration Online platform for registering for swimming lessons at Aquarena, De Slagen, and Neptunusbad municipal swimming pools, including ABC diploma program registration and lesson information.
• Woningbouwkaart Interactive map showing all housing construction projects in Emmen, displaying number of homes, type (rental/purchase), price class, and developers. Supports the municipality's target of adding 4,000 quality homes by 2030.
• Raadsinformatiesysteem Online government transparency system for live and archived viewing of council meetings, agendas, and related documents, enabling residents to follow municipal decision-making processes.

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Regio Emmen (Hoogeveen, Coevorden, Borger-Odoorn)coreStrategic or Co-development Partner · 15 June 2026The Regio Emmen consists of four municipalities (Emmen, Hoogeveen, Coevorden, Borger-Odoorn) collaborating on regional development. With the status of initieerregio (initiating region) in the national Nota Ruimte, the region receives priority access to national programs for housing, infrastructure, and economic development. Key regional assets include the Nedersaksenlijn railway, A37-E233 corridor, and Greenwise Campus.
• Energiepark PottendijkcoreStrategic or Co-development PartnerEnergy park consisting of 14 wind turbines and 35-hectare solar farm. Generates over €4 million annually for the Gebiedsfonds Pottendijk, supporting local livability projects. Managed through a gebiedsplatform (area platform) with community representation.
• Taalpunt EmmenminorStrategic or Co-development PartnerLanguage learning support center located in libraries in Emmen, Klazienaveen, Nieuw-Amsterdam, and Emmer-Compascuum. Part of the network supporting adults with low literacy (approximately 11% of adult population).
• Drenthe CollegeminorStrategic or Co-development PartnerRegional college providing language and basic skills education for adults, including official diplomas recognized for employment and further education.
• Welzijnsgroep SednaminorStrategic or Co-development PartnerPraatcafé (conversation café) network providing informal Dutch language practice opportunities across villages and neighborhoods.
• Garage TDI JeugdTheaterminorStrategic or Co-development PartnerArts organization receiving €20,000 municipal subsidy plus provincial support to establish a dance pre-education program for youth aged 14-19, preparing them for HBO dance programs.
• Mecanoo ArchitectencoreStrategic or Co-development PartnerArchitecture firm from Delft selected to design the new cultural building for Facet at Mondriaanplein, part of the broader city center renewal project.
• Langestraat BV (Peter van Dijk, Wim Beekman, Vincent Alkema)coreStrategic or Co-development PartnerDevelopment partnership for Zandzoom in Delftlanden, including supermarket, retail spaces, and 40 rental/purchase apartments. Selected through public tendering process.
• Bondgenootschap voor een geletterd DrentheminorStrategic or Co-development PartnerRegional network of over 100 organizations including municipalities, libraries, educational institutions, healthcare organizations, and businesses working to improve basic literacy skills.
• Emmer CourantminorChannel Partner/ Reseller/ DistributorLocal newspaper publishing weekly InEmmen municipal information pages every Tuesday edition.

Scale indicators7 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• Gemeente Venlo: Limburg municipality of ~102,000 inhabitants located near the German border. Highly comparable to Emmen in geographic position (border region), population size, and economic transformation challenges — providing a strong peer for cross-border cooperation and industrial transition strategies.
• Gemeente Deventer: Overijssel municipality of ~100,000 inhabitants. Comparable mid-sized eastern Netherlands municipality with similar demographic profile and historic city character. Useful peer for benchmarking cultural programming and heritage management approaches.
• Gemeente Hengelo: Overijssel municipality of ~81,000 inhabitants in the Twente region. Comparable in industrial heritage, regional cooperation patterns, and scale of municipal operations, providing insight into how mid-sized municipalities manage economic transition.
• Gemeente Zwolle: Overijssel municipality of ~132,000 inhabitants with similar mid-sized municipal service profile. Comparable in scale to Emmen with a mix of industrial heritage and modern service delivery, making it a natural peer for benchmarking operational efficiency and digital service models.
• Gemeente Leeuwarden: Capital of Friesland with ~125,000 inhabitants. Comparable as a northern Dutch provincial municipality of similar scale, offering insight into how a mid-sized municipality manages cultural development, regional partnerships, and digital service delivery.
• Gemeente Apeldoorn: Gelderland municipality of ~165,000 inhabitants. Comparable as a mid-sized municipality outside the Randstad with significant green/quality-of-life focus and active cultural programming.
• Gemeente Heerlen: Limburg municipality of ~86,000 inhabitants. Comparable as a former mining/industrial region undergoing economic transformation. Peer for benchmarking regional development strategies, cultural heritage preservation, and post-industrial economic diversification.

Broad incumbents

• Gemeente Breda: North Brabant municipality of ~184,000 inhabitants. Larger peer with comparable focus on cultural infrastructure (similar to Emmen's Facet project) and digital service delivery, providing insight into scaled municipal operations.
• Gemeente 's-Hertogenbosch: Capital of North Brabant with ~155,000 inhabitants. A larger mid-sized municipality with more extensive resources for cultural and economic development. Peer for understanding service delivery scaling and best practices from a higher-resource municipal environment.

Regional players

• Gemeente Almere: Flevoland municipality of ~215,000 inhabitants. Highly relevant peer for new-build housing development strategies (Almere has extensive planned expansion experience) and innovative digital service delivery models — though located in a different geographic region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCmpxYhb46hMdB9yZwV4AMdA
• Facebookfacebook.com/gemeenteemmen
• LinkedInlinkedin.com/company/gemeente-emmen
• Instagraminstagram.com/gemeenteemmen/?hl=nl

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Emmen