Assetlink Indigenous Services

What Assetlink Indigenous Services does

Assetlink Indigenous Services Pty Ltd (AIS) is an Australian Supply Nation certified property services company, founded in September 2020 as a joint venture between Assetlink Services and Quayside Logistics. Headquartered in Osborne Park, Perth, with operational offices across Sydney, Brisbane, Melbourne, Adelaide and Darwin, AIS delivers an integrated facility services portfolio spanning cleaning, security and patrol, general and grounds maintenance, waste management, hygiene and sanitary services, pest control, and a 24/7 in-house help desk. The company also resells the AssetFuture asset condition assessment and whole-of-life modelling SaaS platform drawn from the Assetlink parent. AIS is majority (51%+) Indigenous-owned, with co-founders Bianca Austin (a Noongar woman and CEO of Quayside Logistics) and Aurora Fonte (Managing Director of Assetlink Group), and is certified under the Supply Nation regime that requires Indigenous ownership, leadership, and decision-making control. Customers are large commercial, retail, industrial, aviation and logistics enterprises, accessed primarily through Assetlink's existing national accounts, Supply Nation directory referrals, and direct enterprise field sales. No revenue is publicly disclosed; the company operates with a lean direct headcount and is supported by the parent's national service delivery infrastructure.

Name

Assetlink Indigenous Services

Legal name

Assetlink Indigenous Services Pty Ltd

Website

https://assetlinkis.com.au

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

Supply Nation certified (51%+ Indigenous-owned) Australian property services joint venture between Assetlink Services and Quayside Logistics, delivering cleaning, security, maintenance, waste, pest and 24/7 help desk services to enterprise commercial, retail, industrial, aviation and logistics clients nationally.

Ownership category

akta.pro rank

Headquarters

HQ city

Perth

HQ country

Australia

HQ region

Oceania

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Property Services Contracts: AIS generates revenue through contracted property services including cleaning, security, maintenance, grounds, minor projects, waste management, and pest control. Services are delivered to commercial and industrial clients on a contract basis.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Assetlink Indigenous Services is a 51% Indigenous-owned integrated property services provider delivering cleaning, security and patrol, general maintenance, grounds maintenance, waste management, hygiene and sanitary services, pest control, customer service support, and 24/7 in-house help desk support to commercial, retail, industrial, aviation, and logistics clients across Australia. The offering is supplemented by the AssetFuture SaaS platform (accessed through parent company Assetlink) for asset condition assessments and whole-of-life modelling.

Product overview

Assetlink Indigenous Services (AIS) is a 51% Indigenous-owned property services company that offers a unified portfolio of facility management services. Built upon 35 years of property service experience from parent company Assetlink, AIS delivers premium quality services across cleaning, security, maintenance, grounds, waste management, pest control, and 24/7 help desk support. The company supplements these core service offerings with AssetFuture technology platform for asset condition assessments and whole-of-life modeling. AIS serves diverse industries including commercial offices, retail shopping centres, industrial sites, aviation hubs, and logistics facilities, combining expert service delivery with a commitment to supporting the Australian Indigenous community through employment opportunities and community engagement.

Differentiator

Problem solved

Functional benefit

Products and services

• Cleaning Services Professional cleaning services for commercial and industrial facilities, including offices, retail centres, industrial sites, aviation hubs, and logistics facilities.
• Security and Patrol Services Security personnel and patrol services for property protection across commercial, retail, industrial, aviation, and logistics sites.
• General Maintenance General maintenance services for facilities and properties across commercial and industrial client sites.
• Grounds Maintenance Grounds keeping and landscaping services for commercial properties and multi-site portfolios.
• Waste Management Waste removal and management services for commercial, industrial, and logistics properties.
• Hygiene and Sanitary Services Hygiene and sanitary maintenance services for commercial and industrial facilities.
• Pest Control Pest control and prevention services for commercial, industrial, and retail properties.
• 24/7 In-house Help Desk Round-the-clock help desk support for service requests across the integrated facility services portfolio.
• AssetFuture (asset condition assessment and whole-of-life modelling platform) Asset condition assessment and whole-of-life modelling technology platform provided through parent company Assetlink, enabling AIS to support asset performance tracking and SaaS-based facility management for client properties.

Named customers1 record

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• Assetlink GroupcoreStrategic or Co-development Partner · 25 July 2023AIS and Assetlink Group partnership to celebrate, support, and engage with Aboriginal and Torres Strait Islander communities through the formal approval of Assetlink's Innovate Reconciliation Action Plan (RAP).
• Queens Park Women's Australian Football ClubminorOthers · 28 April 2021AIS partnered with Queens Park Women's AFL Club to support grassroots sport and promote health and wellbeing at a community level, aligning with Aboriginal and Torres Strait Islander gathering customs.
• Supply NationcoreStrategic or Co-development Partner · 1 February 2021Supply Nation is the certifying body for Indigenous-owned businesses in Australia. AIS achieved certification in February 2021, meeting criteria for 51% Indigenous ownership, Indigenous leadership, and controlled decision-making.
• Assetlink ServicescoreStrategic or Co-development PartnerAssetlink Services is a national property services provider and parent company powering AIS. AIS shares the values and philosophy of Assetlink and leverages its national scale, client relationships, and operational infrastructure to deliver services.
• Quayside LogisticscoreStrategic or Co-development PartnerQuayside Logistics is the second parent company powering AIS. The company's CEO Bianca Austin is a Noongar woman and leader of Quayside Logistics. AIS benefits from WA-based logistics capability and the founder's Indigenous leadership.
• Cathy Freeman FoundationminorOthersAIS supports the Cathy Freeman Foundation which helps Indigenous children and families recognise the power of education and achieve their goals, aligning with AIS's vision for Indigenous education and employment.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Programmed (now part of PERSOL APAC): Australian provider of staffing, maintenance and facility services to commercial, industrial and government clients. Comparable across cleaning, maintenance and grounds services, particularly in regional and resource-sector sites.
• Ventia (including Broadspectrum heritage): Large Australian infrastructure and facilities-services provider delivering cleaning, maintenance, security and asset management for transport, defence, utilities and resources clients. Comparable in industrial/remote-site cleaning and maintenance but at materially greater scale.
• Sodexo Australia: Global facilities management and food-services major operating in Australia across cleaning, maintenance, security and asset management for corporate, government and resources clients. Comparable integrated-services proposition, at much larger scale and without Indigenous certification.
• ISS A/S (ISS Australia): Global facility-services company with Australian operations spanning cleaning, security, workplace and property services for office, transport, industrial and healthcare clients. Directly comparable across service lines but at significantly greater scale and balance-sheet capacity.
• Serco Australia: Australian arm of global outsourced-services operator delivering facilities management, cleaning and maintenance for government, transport, defence and corrections. Comparable in scope and customer profile (government logistics/aviation), with substantially larger scale and contract-management capability.
• Compass Group Australia: Global contract-services group with a substantial Australian cleaning, security and facilities-management footprint across corporate, health, education and remote-site clients. Comparable service breadth and enterprise customer base, but not Indigenous-owned and therefore competing in a different procurement tier.

Others

• Cushman & Wakefield: Global commercial real-estate services firm and a disclosed AIS customer. Adjacent rather than competing — as a property manager, Cushman & Wakefield procures facility services on behalf of clients but does not itself self-perform cleaning/security/maintenance at scale, placing it firmly in the buyer/partner cohort rather than a direct competitor.

Direct peers

• Assetlink Services: AIS's parent and operational backbone; Assetlink is a national Australian property-services provider offering cleaning, security, maintenance and integrated facilities services. Directly comparable in service mix, customer profile and operating geography, but without the Indigenous-procurement differentiation that AIS layers on top.
• Barpa Pty Ltd: Supply Nation-certified Indigenous-owned construction, maintenance and facility-services contractor operating nationally across Australia. The most direct peer to AIS: same Indigenous-procurement credential, similar integrated property-services offering, similar national aspirations.
• Spotless Group: Major Australian and Asia-Pacific facilities-services provider delivering cleaning, security, maintenance and asset management across commercial, retail, industrial and aviation sectors. Closest large-scale direct competitor in service scope and ANZ customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/assetlink-indigenous-services

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Assetlink Indigenous Services