Association Contact

What Association Contact does

Association CONTACT France is a French non-profit association (loi 1901) founded on June 10, 1993, that operates a national volunteer-led network supporting LGBT+ individuals and their families. Headquartered at 84 rue Saint-Martin, 75004 Paris, with local chapters in multiple French departments (e.g., Loire-Atlantique in Nantes, Dordogne, Vendée), the association runs a confidential free national helpline (0 805 69 64 64), individualized welcome sessions, listening and discussion groups, school-based interventions under Ministry of Education agrément, non-school interventions, social gatherings (conviviales), and a 24/7 online forum (forum.asso-contact.org) plus videoconferences. In 2015 the statutes were broadened to formally include transgender individuals and gender identity alongside sexual orientation. The organization also produces educational video series ("Au Contact," "ACCOMPAGNER"), brochures, testimonials, and curated film/bibliography resources.

The technology footprint is intentionally modest: a web platform hosting the forum and content, videoconferencing, and video production for outreach — with no mobile app, no API, no disclosed integrations, and no AI/ML components. Service delivery relies on approximately 28 paid staff and an extensive volunteer base across local associations (e.g., 37 parent volunteers highlighted publicly in one chapter in 2020). The revenue model blends tax-deductible individual donations, annual memberships (Adhésions), and government/institutional grants from DILCRAH, the Île-de-France Region, CAF (Caisse d'Allocations Familiales), DRIETS, the Ville de Paris, and additional municipalities, supplemented by mutual partnerships with SOS Homophobie, MAG Jeunes LGBT, L'Autre Cercle, the Collectif Éducation contre les LGBTIphobies, and ESTIM'. Founded in the AIDS-crisis era by volunteers from Act Up-Paris and MAG Jeunes LGBT to address family ruptures around sexual orientation, the association positions itself uniquely in France as a family-inclusive dialogue forum rather than a community-only or advocacy-only body.

Name

Association Contact

Legal name

Association CONTACT France

Website

https://asso-contact.org

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Association CONTACT France is a French non-profit, founded in 1993, running a national volunteer-led network that supports LGBT+ individuals, parents, and families via a free helpline, listening groups, school interventions, and online educational resources.

Ownership category

akta.pro rank

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Donations: Financial contributions from individuals supporting the association's mission; donations are tax-deductible in France
2. Membership fees (Adhésions): Annual membership contributions to support local and national association activities
3. Government grants and subsidies: Funding from public institutions including nationalagrément and regional/local government support
4. Partnership funding: Support from institutional partners such as DILCRAH, Ile-de-France region, CAF, and municipalities

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Association Contact is a French non-profit association (loi 1901) founded in 1993 that provides confidential listening, peer support, and educational services for LGBT+ individuals and their families across France. It operates a national hotline, in-person welcome sessions, group discussions, school and non-school awareness interventions, social events, and an online forum to combat isolation and discrimination.

Product overview

Association Contact operates as a network of non-profit associations across France offering a comprehensive suite of support services for LGBT+ individuals and their families. The core services include a confidential telephone listening hotline (0 805 69 64 64), individual welcoming sessions, listening and discussion groups, school intervention programs, and social events. The organization also provides educational resources including brochures, testimonials, and film recommendations. Support mechanisms include membership programs and donation options. Online presence includes a 24/7 discussion forum and videoconferencing events for remote participation.

Differentiator

Problem solved

Functional benefit

Products and services

• National Confidential Listening Hotline
• Individual Welcome Sessions
• Listening and Discussion Groups
• School Interventions
• Non-School Interventions (Hors les murs)
• Social Events (Conviviales)
• Online Discussion Forum
• Videoconference Listening Sessions

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered minor and core.

• PFLAG ChinaminorStrategic or Co-development Partner · 18 June 2018Met with PFLAG China representatives in Paris on June 18, 2018. PFLAG China is a similar family-based LGBT organization with 200,000 members including 3,000 volunteers across China. Shared organizational approaches and experiences in supporting LGBT individuals and families.
• Île-de-France RegioncoreOthersRegional government funder supporting CONTACT Paris Île-de-France operations. Listed among institutional supporters of the local association.
• Caisse d'Allocations Familiales (CAF)coreOthersNational family benefits agency providing funding support to family associations including CONTACT Paris Île-de-France.
• DILCRAH (Délégation Interministérielle à la Lutte contre le Racisme, l'Antisémitisme et la Haine anti-LGBT)coreOthersFrench government body fighting racism and anti-LGBT hatred; provides institutional support and recognition to CONTACT France.
• Ville de PariscoreOthersCity of Paris municipal government supporting CONTACT Paris Île-de-France activities.
• PLAY SAFEminorStrategic or Co-development PartnerCo-organized the cancelled Rainbow Manège event at Fête des Tuileries in 2019. Both associations withdrew from the project following homophobiques remarks by Marcel Campion. Common mission of fighting LGBT-phobia.
• Fraternité GénéraleminorGTM or Marketing PartnerMovement promoting fraternity through cultural and citizen actions. Created a promotional clip for CONTACT broadcast on major French TV channels (TF1, France Télévisions, Canal+, M6, RMC, LCP, France 24, TV5monde) and their social networks.
• SOS homophobiecoreStrategic or Co-development PartnerLong-standing partnership with SOS homophobie. Co-signed multiple initiatives including the October 2021 tribune on transgender student self-determination. Both organizations work together on LGBT rights advocacy.
• MAG Jeunes LGBTcoreStrategic or Co-development PartnerCo-founded with MAG jeunes LGBT in 1993. Ongoing partnership on advocacy and support for LGBT youth and families.
• Collectif Éducation contre les LGBTIphobies en milieu scolaire et universitairecoreStrategic or Co-development PartnerCoalition of associations working on LGBT education and inclusion in schools. CONTACT is a member and co-signed the October 2021 tribune.
• ESTIM'minorStrategic or Co-development PartnerCo-signed the October 2021 tribune on transgender student self-determination with other LGBT advocacy organizations.
• L'Autre CerclecoreStrategic or Co-development PartnerCONTACT supports and promotes L'Autre Cercle's charter for LGBT commitment. Bordeaux chapter signed the charter in 2018. Both organizations work toward LGBT inclusion in the workplace and society.
• Fondation Émergence (Québec)minorOthersQuébec-based foundation that launched the first national day against homophobia in 2003, which inspired the International Day Against Homophobia and Transphobia (May 17). CONTACT participates in related events.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Le Refuge: French NGO providing emergency housing and support to young LGBT+ people rejected by their families. Addresses the same family-rejection pain point as CONTACT but via shelter rather than dialogue, making it a directly comparable peer for overlapping beneficiaries.
• PFLAG: U.S.-based pioneering family-of-LGBT+ support organization that inspired many similar groups worldwide, including CONTACT. Closest international counterpart in mission and family-inclusion model.
• SOS homophobie: French NGO focused on combating LGBT-phobia via helpline, victim support, and annual report publishing. Co-signs initiatives with CONTACT (e.g., October 2021 tribune on transgender student self-determination) and is a direct peer in LGBT+ advocacy in France.
• L'Autre Cercle: French association promoting LGBT+ inclusion in workplaces via a charter signed by employers. CONTACT actively supports and promotes this charter (Bordeaux chapter signed in 2018), making it a directly comparable peer in the inclusion ecosystem.
• MAG Jeunes LGBT: French LGBT+ youth organization co-founded with CONTACT in 1993 by Act Up-Paris volunteers. Provides youth-targeted listening and support services that overlap with CONTACT's questioning-youth segment.
• Familles LGBT: French association specifically supporting LGBT+ families and parents, addressing a similar constituency as CONTACT. Provides a directly comparable peer for donor attention and family-focused programmatic funding.
• PFLAG China: Chinese counterpart family-of-LGBT+ support organization with 200,000 members and 3,000 volunteers. CONTACT met with representatives in 2018 to share organizational approaches — a direct international peer in family-inclusive LGBT+ support.

Regional players

• Fondation Émergence: Québécoise foundation that created the International Day Against Homophobia and Transphobia (May 17). CONTACT participates in related events; comparable peer in LGBT+ awareness-raising at a regional (francophone) level outside France.

Broad incumbents

• Inter-LGBT: French federation coordinating multiple LGBT+ organizations, including advocacy and Marche des Fiertés. Operates broadly across the French LGBT+ movement and is a comparable incumbent for political voice and media presence.

Emerging players

• Acceptess-T: French association supporting transgender people, particularly in Île-de-France. Overlaps with CONTACT's 2015 expansion to include gender identity, representing an adjacent peer in the trans-inclusion sub-segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/AssoContactFR
• Facebookfacebook.com/AssoContactFR
• Instagraminstagram.com/assocontactfr
• LinkedInlinkedin.com/company/asso-contact

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Association Contact