What Gemeente Asten does

Gemeente Asten is a Dutch municipality (gemeente) in the province of North Brabant, established in 1212, serving the villages of Asten, Heusden, and Ommel under the statutory framework of the Dutch Gemeentewet. It operates as a public government entity with 176 employees delivering mandatory local services including civil registration (BRP), passport and driver's license issuance, building and environmental permits, waste management, social care (WMO/Jeugdwet), tax collection (OZB, afvalstoffenheffing, rioolheffing, hondenbelasting), and community development.

Its core technology is a standard municipal IT stack centered on the iBurgerzaken (GAAS) citizen portal, integrated with national identity systems (DigiD for citizens, eHerkenning EH3 for businesses), iDEAL payments, and data exchanges with the Basisregistratie Personen and Suwinet. The municipal website maintains WCAG 2.1 accessibility compliance with weekly Monsido automated testing and supports the Tolkie text-to-speech and simplified-language tool on every page. Service delivery combines a physical gemeentehuis, a Klant Contact Centrum (KCC), an appointment-based counter system (mijnafspraakmaken.nl), and a self-service digital portal.

Revenue is generated through three primary streams: municipal taxes (OZB, waste, sewage, dog, and advertising levies), transaction fees for civil documents (€12.90–€41.35 per item) and permits, and central government grants and shared national tax allocations. The municipality operates under a new council and college of mayor and aldermen led by Burgemeester Anke van Extel-van Katwijk (installed 2021), pursuing the 'Toekomstagenda Asten 2030' agenda covering climate adaptation, vital village centers, and democratic engagement. It collaborates with neighboring Peel municipalities (Deurne, Gemert-Bakel, Laarbeek, Someren) through the GR Peelgemeenten joint arrangement for shared social domain execution.

Name

Gemeente Asten

Legal name

Gemeente Asten

Website

https://asten.nl

Company type

Public

Operating status

Operating

Headcount range

101–250 employees

Short description

Gemeente Asten is a Dutch municipality in North Brabant serving residents of Asten, Heusden, and Ommel with statutory local government services including civil registration, document issuance, permits, waste management, social care, and tax collection, delivered via a digital iBurgerzaken portal and physical municipal office.

Ownership category

akta.pro rank

Product category

Local Government Administration

NAICS

Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Management Services (8741)

akta.pro primary industry

Taxpayer Registration, Identity & Account Management (BPAIADAB)

akta.pro secondary industries

Land Administration & Cadastral Services (Public Land Records, Parcel Management) (BPAIANAH), Identity Verification (ID, SSN Trace, KYC-lite) (BPACALAD), Digital Access & Online Government Services for Immigrants (EDAAADAF)

Keywords

• Local government services
• Civil registration
• Municipal permits
• Waste management
• Social care services

Headquarters

HQ city

Asten

HQ country

Netherlands

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Municipal Taxes: Revenue from local taxes including Onroerendezaakbelasting (OZB), afvalstoffenheffing (waste levy), rioolheffing (sewage levy), hondenbelasting (dog tax), and reclamebelasting (advertising tax).
2. Government Grants and Allocations: Central government funding and shared revenue from national tax system distributed to municipalities.
3. Civil Documents and Certificates: Fees for official documents: Bewijs van in leven zijn €12.90, Attestatie de vita €17.80, Uittreksel Burgerlijke Stand €17.80, Uittreksel BRP €12.90, VOG €41.35.
4. Permits and Licenses: Fees for building permits, environmental permits, event permits, business licenses, and other regulatory approvals.
5. Leges and Administrative Fees: Administrative fees regulated through Legesverordening, covering various municipal services and permits.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Gemeente Asten delivers statutory local government services to residents and businesses of Asten, Heusden, and Ommel, including civil registration (BRP extracts, birth/marriage/death certificates), issuance of passports, identity cards, driver's licenses, and Certificates of Good Conduct (VOG), building and environmental permits, household waste collection, social care (WMO, youth care, debt counseling, income support), municipal tax assessment and collection, and public announcements. Services are accessed in person at the municipal office, by phone through the Klant Contact Centrum, and 24/7 via the iBurgerzaken digital portal authenticated with DigiD or eHerkenning.

Product overview

Gemeente Asten operates a unified digital services platform delivering municipal administration to residents and businesses. The core offering consists of a comprehensive website portal (www.asten.nl) integrated with the iBurgerzaken (GAAS) citizen services backend, which handles identity-verified transactions via DigiD for residents and eHerkenning for businesses. The product portfolio includes civil registry services (BRP extracts, civil status certificates, proof of Dutch citizenship), document issuance (passports, ID cards, driver's licenses, VOG certificates), waste management scheduling, social services (youth care, debt counseling, income support), building/environmental permits, and public announcements. In-person services are accessed via an appointment scheduling system (mijnafspraakmaken.nl) and a walk-in Klant Contact Centrum. The municipality collaborates with GR Peelgemeenten (Blink) for shared social domain services and partners with national systems including the Basisregistratie Personen, DigiD, eHerkenning, and Suwinet.

Differentiator

Problem solved

Functional benefit

Products and services

• Passport, Identity Card and Driver's License Services Application and in-person issuance of passports, identity cards, and driver's licenses for residents of the municipality. Applications are initiated online via iBurgerzaken with DigiD; physical collection requires a personal appointment at the gemeentehuis.
• Civil Registration and Extract Services (BRP and Burgerlijke Stand) Issuance of civil registry extracts and certificates including BRP extracts, birth, marriage, divorce and death certificates, proof of Dutch citizenship, proof of life (Bewijs van in leven zijn €12.90, Attestatie de vita €17.80), and Uittreksel Burgerlijke Stand (€17.80). Requested online via iBurgerzaken with DigiD authentication.
• Verklaring Omtrent Gedrag (VOG / Certificate of Good Conduct) Service Processing of Certificate of Good Conduct applications for residents and employers. Available online via the municipality portal (€41.35) or directly through Dienst Justis (€33.85); the municipality reviews applications before forwarding to the Ministry of Justice.
• Building and Environmental Permit Services Information, intake, and processing of omgevingsvergunningen (building, environmental, and spatial planning permits), bestemmingsplannen, omgevingsdialoog, and housing development project notifications for residents, businesses, and developers in the municipality.
• Waste Management Services (Afval) Household waste collection, milieustraat (environmental station) access, waste calendar, bulk and green waste processing, PMD plastic/metal packaging drop-off, and bedrijfsafvalinzameling delivered in partnership with Blink.
• Social Services (Sociaal Domein) Municipal social care including WMO support, youth care (Jeugdwet), debt counseling, income support (energietoeslag, Participatiewet via Senzer), leerlingenvervoer, and welfare services, administered through the GR Peelgemeenten collaboration with Deurne, Gemert-Bakel, Laarbeek and Someren.
• Municipal Tax Assessment and Collection Annual levies including Onroerendezaakbelasting (OZB/WOZ), afvalstoffenheffing, rioolheffing, hondenbelasting, and reclamebelasting, administered with Belastingsamenwerking Oost-Brabant (BSOB). Kwijtschelding (exemptions) available for low-income residents.
• Public Reporting, Complaints and Objections Service Channel for meldingen (reports) on living environment, ondermijning, pest animals, lost and found items, complaints (klachten), objections (bezwaar), liability claims (aansprakelijk stellen), and citizen ideas (idee melden).
• Traffic and Transport Services (Verkeer en Vervoer) Road maintenance, road sweeping, winter salting, parking permits (parkeerontheffing), EV charging stations (oplaadpalen), and information on roadworks and detours within the municipal road network.
• Events, Hospitality and Recreation Permits Permits for events, activities, hospitality and alcohol (horeca), sales and advertising, plus subsidies, weekmarkt coordination, VVV/tourism information, kermis licensing, Wet Bibob screening, and drug-related premises closure (sluiting panden bij drugs).
• Municipal Announcements Service (Bekendmakingen) Public notice system publishing municipal decisions, granted and denied permits, regulations, and policy rules. Includes a 6-week rolling archive and subscription service via Overheid.nl for formal published announcements.
• Appointment-Based Municipal Office Service Counter services for passport, driver's license, certificate, VOG and other identity document requests, accessed by appointment via asten.mijnafspraakmaken.nl or by phone through the Klant Contact Centrum (0493-671212).

Quantifiable outcome

• Digital accessibility compliant with WCAG 2.1 standards
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• GR Peelgemeenten (Gemeenschappelijke Regeling Peelgemeenten)coreStrategic or Co-development PartnerMunicipal collaboration with Deurne, Gemert-Bakel, Laarbeek, and Someren for shared execution of WMO, Jeugdzorg, Bijzondere Bijstand, Minimabeleid, and Schulddienstverlening. Combined resources and expertise for social domain services.
• SenzercoreStrategic or Co-development PartnerRegional employment services organization handling work, income, and Participatiewet (Participation Act) services. RCR (Regionale Cliëntenraad) represents client interests.
• BlinkcoreChannel Partner/ Reseller/ DistributorWaste management services partner handling household waste collection and milieustraat (environmental station) operations. Partnership with Blink for municipal waste services.
• Belastingsamenwerking Oost-Brabant (BSOB)minorChannel Partner/ Reseller/ DistributorTax collection and administration partnership for property taxes and other municipal levies in East Brabant region.
• GGD Brabant ZuidoostcoreStrategic or Co-development PartnerRegional health services organization providing public health services, youth health care, and infectious disease control.
• Omgevingsdienst Zuidoost-BrabantcoreImplementation/ SI/ Consulting PartnerEnvironmental services agency handling environmental permits, enforcement, and advisory services for the physical living environment.
• Veiligheidsregio Brabant ZuidoostcoreStrategic or Co-development PartnerRegional safety and emergency services coordination for fire department, disaster response, and crisis management.
• Bibliotheek Helmond-PeelminorChannel Partner/ Reseller/ DistributorPartnership for Informatiepunt Digitale Overheid (Digital Government Information Point) to assist citizens with limited digital skills.
• Onis WelzijnminorChannel Partner/ Reseller/ DistributorWelfare organization providing assistance with form completion for citizens needing help with municipal digital services.
• Metropoolregio EindhovenminorStrategic or Co-development PartnerRegional metropolitan collaboration for economic development, mobility, and strategic planning.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Gemeente Laarbeek: Fourth member of GR Peelgemeenten shared services consortium. Comparable scale and rural North Brabant context with overlapping social-domain and digital-service delivery models.
• Gemeente Deurne: Neighboring municipality in the Peel region of North Brabant and co-member of the GR Peelgemeenten shared-service arrangement for WMO, Jeugdzorg, and social assistance. Closely comparable in scale, demographics, and service portfolio.
• Gemeente Gemert-Bakel: Peel region GR Peelgemeenten partner providing shared social-domain execution. Comparable small-municipality profile in North Brabant with similar statutory service obligations.
• Gemeente Someren: Adjacent Peel municipality sharing GR Peelgemeenten collaboration. Very similar in population size, rural character, and service mix to Asten; also shares Blink waste services and milieustraat infrastructure.

Others

• Vereniging van Nederlandse Gemeenten (VNG): National association representing all Dutch municipalities. Not a direct competitor but the umbrella organization that sets standards, provides shared digital infrastructure (including KING/Realisatie), and advocates for municipal interests—directly relevant to Asten's operating context.
• Dimpact: Cooperative of Dutch municipalities focused on digital innovation and shared IT services for local government. Relevant comparable for Asten's iBurgerzaken/GAAS and digital-service strategy.
• ICT NML (Noord- en Midden-Limburg): IT services shared-service organization and current partner of Gemeente Asten for shared ICT infrastructure. Directly relevant as an existing shared-services arrangement and a model for further regional pooling.

Regional players

• Gemeente Helmond: Larger regional center in the same Metropoolregio Eindhoven and Peel collaboration footprint. Provides broader municipal services and hosts regional SROI servicedesk used by Asten; comparable statutory services but at materially larger scale.
• Gemeente Meierijstad: Larger North Brabant municipality formed via earlier municipal merger. Comparable statutory service mandate and similar regional collaboration patterns; illustrates the merger trajectory that small rural municipalities may face.

Broad incumbents

• Gemeente Eindhoven: Large metropolitan municipality in the same Metropoolregio Eindhoven partnership. Delivers the full statutory service portfolio but at vastly greater scale and complexity; useful comparable for digital-service maturity benchmarks.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/gemeenteasten
• Instagraminstagram.com/gemeenteasten
• LinkedInlinkedin.com/company/gemeente-asten

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Asten