What Dimpact does

Dimpact is a vereniging (association) founded in 2006 and headquartered in Enschede, Netherlands, that develops and operates open source software for digital public service delivery on behalf of Dutch municipalities. As of November 2025 it has 44 member municipalities collectively serving more than 3 million residents, ranging from small communities to large cities such as Rotterdam (663,900 residents) and 's-Hertogenbosch (160,000+). Its core offering is the PodiumD platform — a modular suite comprising PodiumD contact (KCC), formulier (e-forms), portaal (citizen portal), melding (public-space reporting), web (municipal websites) and zaak (case management) — alongside complementary products including iBurgerzaken (civil affairs, supplied by PinkRoccade), Open Online (website CMS), Open Formulieren, Signalen, OpenCatalogi, Generiek Publicatieplatform (GPP-Woo), Open Inwonerplatform and Open Zaak. All components are built on the Common Ground architecture, which decouples data from applications and enables modular replacement, with interoperability delivered via the open ZGW-API standard. The association model is the central commercial and governance structure: municipalities join by signing a cooperation contract, pay recurring membership fees that fund operations and shared development, and participate directly in product steering groups and working groups. The primary GTM motion is community-led — referrals, the annual Dimpact congress, and recurring 'PodiumD on the move' events drive new-municipality acquisition, supplemented by content marketing, podcasts, LinkedIn, and participation in VNG Hackathons and the Common Ground Fieldlab. The organization has no external investors, no parent company, and does not publicly disclose financial figures.

Name

Dimpact

Legal name

Dimpact

Website

https://dimpact.nl

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Dimpact is a Dutch municipal association founded in 2006 that develops and operates open source digital service delivery software — led by the PodiumD platform — for its 44 member municipalities serving over 3 million residents across the Netherlands.

Ownership category

akta.pro rank

Product category

Municipal E-Government Software

NAICS

Business Associations (813910)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Community Foundations (BPAGAKAB)

Keywords

• Municipal software platform
• Open source government software
• Digital public services
• Civic case management
• E-government solutions

Headquarters

HQ city

Hengelo

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Municipal Membership Fees: Dimpact operates as a vereniging (association) of Dutch municipalities. Member municipalities pay membership fees to fund the association's operations, product development, and shared services. The association is owned and governed by its member municipalities.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

Dimpact is a Dutch municipal association (vereniging) that develops, maintains, and collectively owns open source software for digital public service delivery. Its flagship offering, PodiumD, is a modular platform built on Common Ground architecture that includes e-forms, customer contact, citizen portals, case management, public space reporting, and municipal websites. The association serves 44 member municipalities serving over 3 million residents across the Netherlands, funded through annual membership fees.

Product overview

Dimpact offers PodiumD, a modular open source digital service platform for municipal service delivery based on Common Ground principles. The platform consists of integrated products: PodiumD contact (KCC solution), PodiumD formulier (digital forms), PodiumD portaal (personal citizen portal), PodiumD zaak (case management), PodiumD melding (citizen reporting from Signalen), and PodiumD web (websites). Supporting products include Burgerzaken/iBurgerzaken (civil affairs), Open Online (municipal websites), Open Formulieren (e-forms), Signalen (citizen reporting), OpenCatalogi (component catalog), Generiek Publicatieplatform (Woo transparency), and Open Zaak (case management alternative). All products follow Common Ground architecture principles and are developed collaboratively by municipalities.

Differentiator

Problem solved

Functional benefit

Brands

• PodiumD: Open source digital service platform for municipal service delivery, consisting of products for contact, forms, portal, case management, notifications, and web.
• Open Online
• Burgerzaken
• Open Formulieren
• Generiek Publicatieplatform (GPP)
• Signalen

Products and services

• PodiumD Open source digital service platform for Dutch municipalities covering contact, forms, portal, case management, notifications, and web, built on Common Ground principles to enable modular, interoperable municipal IT.
• PodiumD contact Customer contact center (KCC) component of PodiumD providing municipal staff with a single-screen view of resident and case data for faster, more consistent service.
• PodiumD formulier Digital forms component of PodiumD that lets residents and businesses submit applications online, with DigiD and e-Herkenning authentication and integration into case management systems.
• PodiumD portaal Personal digital environment for residents and businesses to track ongoing applications, add documents, download specifications, and view previously asked questions.
• PodiumD zaak Case management and archiving component of the PodiumD platform that manages the lifecycle of municipal cases and requests.
• iBurgerzaken / Burgerzaken Civil affairs management system covering civil registrations, elections, and population records, supplied by PinkRoccade to Dimpact municipalities through a collective tender.
• Open Online Open source content management and website platform for municipalities, enabling modern, accessible websites that can be maintained by non-technical municipal staff.
• Open Formulieren Open source e-forms platform letting administrators create, reuse, and link forms to backoffice systems, with file uploads, photo compression, and save-and-resume functionality.
• Signalen Open source application enabling residents and businesses to report issues in public spaces and track municipal response and resolution.
• Generiek Publicatieplatform (GPP-Woo) Generic publication platform supporting the Wet open overheid (Woo) by providing a searchable website for municipalities to proactively publish government information.

Quantifiable outcome

• Gemeente Rotterdam: 221 process managers, 2,000+ users, and 663,900 residents served by PodiumD formulier; reduced manual data re-entry and improved citizen self-service
• +5 more outcomes

Named customers14 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

AI capability4 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Maykin MediacoreTechnology or IntegrationMaykin Media is a key open source development partner for Dimpact, responsible for developing Open Formulieren, OpenCatalogi, and contributing to PodiumD products. Maykin won the tender to develop the Open Formulieren platform in 2021 and has been a long-term collaborator in Common Ground ecosystem development.
• ICATTcoreTechnology or IntegrationICATT is a development partner contributing significantly to PodiumD product development. ICATT's owner Hanneke van der Horst is deeply involved in the Business Change team helping municipalities transition to PodiumD. ICATT also works on PodiumD contact, ITA (Interne Taak Afhandeling), and portal integrations.
• SSC EnschedecoreTechnology or IntegrationSSC Enschede serves as the hosting partner for Dimpact's infrastructure, managing the hosting environment for PodiumD products. SSC Enschede played a key role in the live deployment of PodiumD products at municipalities.
• PinkRoccadecoreTechnology or IntegrationPinkRoccade supplies iBurgerzaken — the civil affairs management system — to Dimpact member municipalities through a collective tender. PinkRoccade is progressively making iBurgerzaken more open and Common Ground-compliant to align with PodiumD.
• ConductioncoreTechnology or IntegrationConduction is the developer of OpenCatalogi, a reusable software solution for municipalities to maintain and publish their application landscape overview. OpenCatalogi was initiated by municipality Rotterdam and developed by Conduction.
• Delta10minorImplementation/ SI/ Consulting PartnerDelta10 provides technical implementation support for Signalen at municipalities. Their technical support was identified as a key success factor in the Signalen implementation at municipality Utrechtse Heuvelrug.
• VNG Realisatie / VNGcoreOthersDimpact collaborates closely with VNG (Vereniging Nederlandse Gemeenten) on national digital government initiatives. This includes the VNG-Hackathon on Omnichannel and MijnServices, and broader Common Ground alignment. VNG organises national programs that Dimpact participates in.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Centric: Large Dutch IT services and software vendor supplying legacy municipal systems such as Key2Burgerzaken and JOIN Zaak. Direct competitor to Dimpact's civil affairs and case management offerings, with far broader scale and an installed base across hundreds of municipalities.
• Granicus: Global provider of government customer experience and citizen engagement software, including public records, communications, and service delivery. Comparable to Dimpact's civic engagement and transparency products (e.g., GPP-Woo, Signalen) at the broad incumbent level.
• Tyler Technologies: Major US-based provider of software and services to municipalities, including public administration, case management, and citizen engagement solutions. Comparable as a broad incumbent in municipal government technology.
• VNG Realisatie: The execution organization of the Association of Netherlands Municipalities (VNG), running national digital government programs including Common Ground. Collaborates with Dimpact but also operates competing national programs and standards initiatives.
• Civica: Global vendor of software and services for local government and the public sector. Comparable to Dimpact at the broad category level — providing digital service delivery solutions — though operating at much larger scale across multiple geographies.

Emerging players

• OpenGov: US-based provider of government financial transparency, budgeting, and civic engagement software. Comparable to Dimpact in the government transparency and digital service delivery space, with overlapping use cases around open data and citizen services.
• Maykin Media: Dutch open source development partner that built Open Formulieren for Dimpact and contributes to PodiumD. Smaller scale than Dimpact but operates in the same open source municipal software ecosystem with comparable technical focus.

Direct peers

• PinkRoccade: Supplies iBurgerzaken to Dimpact member municipalities through a collective tender and is making the system Common Ground compliant. Functions as both a strategic partner and a partial competitor in the Dutch municipal software market.
• Decos: Dutch software vendor providing municipal solutions including JOIN Zaak case management. Competes directly with Dimpact's PodiumD zaak offering for the same Dutch municipal customer base.
• Enable-U: Dutch SaaS provider serving municipalities and other public-sector organizations with workflow and case management solutions. Competes in the same Dutch municipal digital service delivery space as Dimpact.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cooperatiedimpact
• Xx.com/dimpact_tweets
• Facebookfacebook.com/dimpactgemeenten

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dimpact