Astound Business Solutions powered by Wave

What Astound Business Solutions powered by Wave does

Astound Business Solutions powered by Wave is a privately held U.S. business-to-business telecommunications provider, organized as Astound Business Solutions, LLC (registered in New Jersey), and owned by Radiate HoldCo, LLC. The company delivers internet, voice, video, and fiber connectivity services to business customers across 12 states plus Washington D.C., covering more than 20 major metropolitan markets including New York, Boston, Philadelphia, Washington D.C., Chicago, Seattle, Austin, Dallas, Houston, and San Antonio. It was built through the consolidation of five regional telecom brands — RCN Telecom Services, Grande Communications Networks, En-Touch Systems, WaveDivision Holdings, and Digital West — which continue to operate under their legacy identities in their respective markets.

The company's core technology is a privately owned fiber optic network infrastructure that underpins a full suite of connectivity products. Its portfolio includes Dedicated Internet Access, Business Class Internet, Astound Wi-Fi Pro (managed Wi-Fi), Ethernet, Wavelength services, Dark Fiber, Subsea Backhaul, Cellular Backhaul, and Data Center Access. Voice offerings span Business Lines, PRI/SIP Trunking, Ascend UC (unified communications), Astound Hosted Voice, and Routing for Microsoft Teams. Layered managed services include SD-WAN, Custom Wi-Fi, Video Transport, and Cloud Services. Pricing is quote-based and varies by location; revenue is predominantly monthly recurring across internet, voice, TV, and enterprise connectivity, with multi-year contracts on enterprise-grade services.

Astound serves a diversified customer mix spanning small/mid-size businesses, large enterprises, government agencies, and wholesale/carrier customers across nine verticals — Government, Retail, Manufacturing, Education, Finance, Media, Healthcare, Technology, and Carrier/Wholesale. Its go-to-market combines a direct enterprise sales team, 24/7 inside sales (1-833-249-2786), an online self-service ordering portal, a channel partner program, and wholesale/carrier services. The company has won the PCMag Business Choice Award as the #1 Business ISP in Overall Satisfaction, Speed, Reliability, Ease of Use, and Likelihood to Recommend in both 2024 and 2025.

Name

Astound Business Solutions powered by Wave

Legal name

Astound Business Solutions, LLC

Website

https://astoundbusiness.com

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Astound Business Solutions powered by Wave is a privately held U.S. business telecommunications provider delivering fiber-based internet, voice, video, and managed connectivity services to SMB, enterprise, government, and wholesale customers across 12 states plus Washington D.C., operating via owned fiber infrastructure consolidated from five regional telecom brands.

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171), Telecommunications (517)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385), Cable & Other Pay Television Services (4841)

akta.pro primary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

akta.pro secondary industries

Carrier Ethernet & Wavelength Wholesale (E-Line/E-LAN, OTN, lambda) (HDAIAEAB), Subsea Capacity Wholesale (IRUs, leased capacity, backhaul to landing stations) (HDAIAEAI), Wholesale Wavelength, Spectrum & Dark Fiber Providers (IRU/Leases) (HDAIALAI), Video Conferencing & Meetings (HDAIAHAI), Multi-Site Enterprise Connectivity Bundles (Hybrid WAN/MPLS+Internet) (HDAIAFAL)

Keywords

• Business internet services
• Fiber network connectivity
• Dedicated internet access
• Unified communications solutions
• Voice and video services

Headquarters

HQ city

Bothell, Washington

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Internet Services: Monthly recurring subscription revenue from business internet services including high-speed internet, dedicated internet access, and business class internet plans. Revenue generated through monthly service fees with promotional pricing for initial periods.
2. Voice Services: Recurring revenue from business voice services including business lines, PRI/SIP trunking, hosted voice, and unified communications. Services are typically bundled with internet for monthly recurring revenue.
3. Video/TV Services: Monthly subscription revenue from business TV services and channel packages.
4. Connectivity Solutions: Enterprise connectivity services including Ethernet, wavelength, and dark fiber with recurring monthly or multi-year contract pricing.
5. Cloud and Custom Solutions: Additional managed services including cloud connectivity, SD-WAN, custom Wi-Fi, and video transport solutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Astound Business Solutions powered by Wave provides fiber-based business connectivity services including dedicated internet access, business internet, business phone lines, hosted voice, unified communications, Ethernet, wavelength, dark fiber, and cloud services. The portfolio targets commercial customers needing reliable, scalable bandwidth and integrated voice/video across 12 states plus Washington D.C.

Product overview

Astound Business Solutions powered by Wave is a telecommunications and connectivity provider offering a comprehensive portfolio of business services. The core offering includes internet connectivity (High Speed Internet, Business Class Internet, Dedicated Internet Access) and voice services (Business Lines, PRI/SIP Trunking, Ascend UC Unified Communications, Astound Hosted Voice, Microsoft Teams Routing). Additional services span TV/Broadcast solutions (Business TV, Channel Lineups), advanced connectivity (Ethernet, Wavelength, Dark Fiber), cloud services (Cloud Services, Data Center Access), and custom solutions (SD-WAN, Business Wi-Fi, Custom Wi-Fi, Video Transport). The portfolio also includes specialized fiber infrastructure services such as Subsea Backhaul and Cellular Backhaul. The offering follows a modular architecture where businesses can select core connectivity services and layer on additional features like Wi-Fi Pro, Wi-Fi Security, and video transport capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• RCN: Regional telecommunications brand serving eastern United States markets
• Grande Communications
• enTouch Systems
• Wave Broadband
• Digital West
• Astound Wi-Fi Pro
• Ascend UC
• Astound Hosted Voice

Products and services

• Dedicated Internet Access Dedicated, symmetrical fiber internet for businesses requiring guaranteed bandwidth, SLAs, and mission-critical uptime within the Astound footprint.
• Business Internet High-speed fiber-based internet service targeted at small, mid-market, and enterprise business customers within the Astound footprint.
• Business Phone Lines Traditional business telephone line services for commercial customers needing reliable voice connectivity.
• Hosted Voice Cloud-hosted voice/PBX service delivered to business customers, replacing legacy on-premises phone systems with a managed telephony solution.
• Unified Communications Integrated voice, video, messaging, and collaboration suite for business customers seeking consolidated communications across sites.
• Ethernet Services Carrier-grade Ethernet transport services for businesses and wholesale customers requiring private, scalable connectivity between sites.
• Wavelength Services High-capacity wavelength services providing dedicated optical wavelengths for enterprises and wholesale carriers needing high-bandwidth transport.
• Dark Fiber Leased unlit fiber strands allowing customers to operate their own optical networking equipment across Astound's fiber footprint.
• Cloud Services Cloud connectivity services enabling business customers to connect their networks to leading cloud providers with reliable, dedicated performance.
• Business Video Services Video services for business customers, typically bundled with internet and voice offerings.

Quantifiable outcome

• Ranked #1 Nationally in Overall Satisfaction, Speed, Reliability, Ease of Use, and Likelihood to Recommend by PCMag Business Choice Award readers

Named customers1 record

Segments11 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• WaveDivision HoldingscoreTechnology or IntegrationWaveDivision Holdings (operating as Wave) is the parent brand powering Astound Business Solutions. The company operates under multiple brands including RCN, Grande Communications, enTouch Systems, and Wave Broadband, all unified under the Astound brand for business services. DMCA notices are processed through Wave entity contacts.
• Microsoft (Teams Routing)coreTechnology or IntegrationAstound Business offers Routing for Microsoft Teams as part of its voice solutions portfolio, providing integration between business communications infrastructure and Microsoft Teams platform.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Comcast Business: Comcast Business is a national broadband, voice, and managed services provider for SMB and enterprise. It directly competes with Astound in the markets where Comcast Business operates and is several times larger, providing a benchmark for national-scale competition.
• Verizon Business: Verizon Business delivers fiber internet, Ethernet, SD-WAN, UCaaS, and wholesale capacity to enterprises globally. It overlaps with Astound across dedicated internet, wavelength, and unified communications, and competes in the same mid-market and enterprise RFPs.
• AT&T Business: AT&T Business offers fiber, Ethernet, SD-WAN, voice, and wholesale services nationwide. It is a direct competitor to Astound in business internet, PRI/SIP trunking, and enterprise connectivity bundles.
• Spectrum Business (Charter Communications): Spectrum Business provides broadband, voice, TV, and managed services to SMB and enterprise customers. Geographic overlap and product parity make it a direct competitor in several of Astound's metro markets.

Direct peers

• Cox Business: Cox Business delivers broadband, voice, TV, and managed services to SMB and enterprise customers across its regional footprint. It is a direct competitor in markets where Astound's acquired brands (e.g., enTouch-style Texas footprint) overlap.
• Crown Castle Fiber: Crown Castle operates fiber assets supporting small cells, fiber-to-the-home, and enterprise/wholesale connectivity. Its fiber infrastructure overlap makes it a relevant peer for Astound's cellular backhaul and dark fiber offerings.
• Lumen Technologies: Lumen is a fiber-heavy, enterprise-focused carrier offering Ethernet, wavelength, dark fiber, and managed services. Its enterprise wholesale and wavelength business is a direct competitor to Astound's connectivity portfolio.
• Zayo Group: Zayo operates a long-haul and metro fiber network offering dark fiber, wavelength, Ethernet, and cloud connectivity. It is among the closest wholesale/carrier fiber peers to Astound's connectivity solutions.
• Lightpath (Altice USA Enterprise): Lightpath is an enterprise fiber provider offering Ethernet, wavelength, dark fiber, and managed services primarily in the Northeast. It overlaps with Astound in NYC metro and competing enterprise/wholesale RFPs.
• Frontier Communications: Frontier is a fiber-to-the-premises and enterprise fiber provider offering broadband, Ethernet, and voice services. It competes with Astound in mid-Atlantic and other overlapping markets for SMB and enterprise fiber.

Market position

Strengths5 records

Weaknesses5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/Astoundconnects
• YouTubeyoutube.com/@astoundbroadband
• Facebookfacebook.com/astoundbroadband
• LinkedInlinkedin.com/company/astound-biz-powered-by-wave

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Astound Business Solutions powered by Wave