Auburn MA Police Department

What Auburn MA Police Department does

The Auburn Police Department is a municipal law enforcement agency serving the Town of Auburn, Massachusetts — a community of approximately 18,000 residents across 16.4 square miles. The department operates as a single unified organization under the command of Chief of Police R. Scott Mills, officially promoted July 15, 2025, and is staffed by 43 sworn police officers plus civilian support. It delivers 24/7 public safety services including patrol, criminal investigation, traffic enforcement, emergency dispatch, community outreach, and specialized tactical response through regional mutual-aid partnerships.

Operations are organized across nine functional divisions: Patrol (32 officers handling approximately 25,000 incidents annually), Detective Bureau (1 sergeant, 3 detectives), Traffic Division, K9 Division (dual-purpose patrol dog Biza), FAA-authorized Drone Unit (8 licensed remote pilots, on call 24/7), Motor Unit (three Harley Davidson motorcycles), School Resource Officer Program, Communications Division (1 director, 10 emergency dispatchers, 2 part-time), and Records Department. Specialized capabilities include aerial search-and-rescue and overwatch, narcotics and evidence detection, accident reconstruction, and SWAT support. The department participates as a central node in the CEMLEC Drone regional network (28+ Central Massachusetts agencies) and the CEMLEC Motor Unit.

The department is funded through the Town of Auburn's municipal budget and provides core services at no direct cost to residents. Limited administrative revenue is collected via fees for accident reports, public records requests, and firearms licensing (License to Carry $100, Firearms Identification Card $100, with exemptions for applicants aged 15-17 at $25, retired law enforcement at $25, and renewals for those 70+ at no charge). Public-facing digital services include the departmental website, public log portal, accident-report access, public-records request system, firearms licensing application, and sex offender registry. The FLOCK Safety transparency portal provides public access to ALPR and operational data. The department is pursuing Massachusetts Police Accreditation Commission (MPAC) certification.

Name

Auburn MA Police Department

Legal name

Auburn Police Department

Website

https://auburnmasspolice.org

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

The Auburn Police Department is a municipal law enforcement agency in Auburn, Massachusetts, providing 24/7 patrol, investigation, traffic enforcement, emergency dispatch, and community policing to approximately 18,000 residents across 16.4 square miles through nine specialized divisions.

Ownership category

akta.pro rank

Product category

Municipal Law Enforcement

NAICS

Police Protection (922120), Police Protection (92212)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industries

Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL), Campus Law Enforcement & Investigations (EDALAEAC)

Keywords

• Municipal law enforcement
• Public safety services
• Emergency dispatch operations
• Community policing programs
• Traffic enforcement

Headquarters

HQ city

Auburn

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal Government Funding: As a municipal police department, the department is funded through town/city taxes and municipal government budgets. No direct revenue generation from services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

The Auburn Police Department is a municipal law enforcement agency providing 24/7 patrol, criminal investigations, traffic enforcement, emergency dispatch, community policing, and specialized services (K9, Drone, Motor Unit, School Resource Officers) to approximately 18,000 residents across 16.4 square miles in Auburn, Massachusetts. The department also administers firearms licensing, public records, sex offender registry, accident reports, and community safety programs including car seat installation and a community meet-up spot for safe online transactions.

Product overview

The Auburn Police Department operates a comprehensive law enforcement service structured as a single unified departmental offering with multiple specialized divisions and programs. The core service is the 24/7 patrol division (handling approximately 25,000 incidents annually) supplemented by specialized divisions including the Detective Bureau, Traffic Division, Communications Division, Records Department, K9 Division, Drone Unit (UAV), Motor Unit, and School Resource Officer Program. Public-facing digital services include the department website providing access to public logs, accident reports, public records requests, firearms licensing (LTC/FID), sex offender registry, car seat installation, and various downloadable forms. Community engagement programs include an internship program, police officer recruitment pathway, and community meet-up spot for safe online transactions. The department also integrates with FLOCK Safety for license plate reader transparency. The department is currently pursuing Massachusetts Police Accreditation Commission (MPAC) certification.

Differentiator

Problem solved

Functional benefit

Products and services

• Patrol Division
• Detective Bureau
• Traffic Division
• School Resource Officer Program
• K9 Division
• Drone Unit (UAV)
• Motor Unit
• Communications Division / 911 Emergency Dispatch
• Records Department
• Firearms Licensing Service (LTC/FID)
• Accident Reports Service
• Public Log Service
• Sex Offender Registry
• Car Seat Installation Service
• Community Meet Up Spot
• Internship Program
• Police Officer Recruitment Program
• Public Records Request System
• FLOCK Safety Transparency Portal

Named customers3 records

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• CEMLEC DronecoreStrategic or Co-development PartnerRegional drone unit comprised of 28 other law enforcement drone units that respond throughout Central Massachusetts to assist other police and fire departments. Auburn Communications serves as central dispatch for CEMLEC Drone.
• CEMLEC Motor UnitcoreStrategic or Co-development PartnerRegional motor unit team deployed for numerous police function operations including motor vehicle escorts, public relation functions, and mutual aid to other towns.
• FLOCK SafetycoreTechnology or IntegrationFLOCK Transparency Portal provides public access to department data and information, enhancing transparency with the community.
• Officer Ronald Tarentino Jr. Charitable FundminorStrategic or Co-development PartnerNon-profit organization dedicated to honoring Officer Tarentino's memory through Acts of Kindness, Acts of Generosity, and Service to the Community. Sponsors community events including Summer Send Off.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Newton Police Department: Suburban Boston-area municipal police department serving a comparable mid-size, well-resourced Massachusetts community. Similar in scope (single-municipality jurisdiction, patrol plus specialty units, community policing focus) and operates as the closest like-for-like benchmark for an agency of Auburn's size and posture.
• Brookline Police Department: Inner-suburban Boston municipal police agency of broadly comparable scale. Both departments operate School Resource Officer programs, community meet-up initiatives, and transparency portals, making Brookline a strong functional peer on community-policing service design.
• Weymouth Police Department: South Shore Massachusetts municipal police department serving a town of broadly similar population and geographic footprint to Auburn. Comparable in operational structure (patrol, detective, traffic, K9, community programs) and faces similar municipal-funding and recruiting dynamics.
• Plymouth Police Department: Massachusetts municipal police department serving a similarly sized town with comparable patrol and specialty unit structure. Both operate within regional mutual aid frameworks and pursue MPAC accreditation, making Plymouth a useful operational peer.
• Shrewsbury Police Department: Adjacent Central Massachusetts municipal police department of similar size that participates in the same regional task force network (CEMLEC) and shares recruiting and mutual aid dynamics with Auburn, making it a directly comparable operational peer.
• Framingham Police Department: Municipal police department for a similarly sized MetroWest Massachusetts community. Operates comparable patrol, detective, traffic, and community engagement functions and competes with Auburn for regional talent and visibility in the Central Massachusetts law enforcement ecosystem.

Broad incumbents

• Boston Police Department: Largest municipal police agency in Massachusetts with full-spectrum patrol, detective, K9, drone, and community programs. Operates as a broader incumbent against which mid-size departments like Auburn benchmark technology adoption, recruitment, and accreditation posture.
• Massachusetts State Police: State-level law enforcement agency operating broadly across Massachusetts with overlapping patrol, K9, drone, and investigative functions. Provides the accreditation framework (MPAC) and is a broader incumbent partner for specialized response rather than a direct competitor.
• Worcester Police Department: Large Massachusetts municipal police department headquartered near Auburn in the same regional mutual aid network (CEMLEC). Operates overlapping capabilities at materially greater scale and sets regional standards for specialty units and investigations.

Regional players

• Worcester County Sheriff's Office: County-level law enforcement entity operating within the same Worcester County geography as Auburn. Provides overlapping public safety and investigative services in a different jurisdictional layer, useful for benchmarking regional capability and partnership structure.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/auburn-ma-police-department

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Auburn MA Police Department