What Centro Auditivo Audiostar does

Centro Auditivo Audiostar is a privately held hearing aid retail and audiology services company headquartered in Vitória, Espírito Santo, Brazil, operating under the legal name AUDIOMASTER COMERCIO DE APARELHOS AUDITIVOS LTDA. Founded in 2007, the company has built a regional network of twelve physical branches across two states — eight in Espírito Santo (Vitória, Vila Velha, Serra, Cariacica, Colatina, Venda Nova do Imigrante, Cachoeiro de Itapemirim, and Castelo) and four in Minas Gerais (Governador Valadares with two units, Mutum, and Caratinga). Its core offering is the distribution, fitting, and lifelong servicing of hearing aids and hearing implants from two principal OEM brands: Audio Service (Germany), which supplies Bluetooth-enabled, rechargeable hearing aids with AI-based environment detection across the Duo, Mood, and Stiline lines, and MED-EL (Austria), which provides cochlear implants and bone conduction systems including SYNCHRONY, BONEBRIDGE, ADHEAR, and the SONNET 2 audio processor. The product portfolio is supplemented by accessories — the Audio Service mobile application, Smart Transmitter for television audio, and Smart Mic for hands-free calling.

Audiostar's go-to-market is exclusively sales-led and physical: customers must visit a branch or be visited at home for audiological evaluation, device fitting, programming, and follow-up; the company explicitly does not sell hearing aids online and does not publish pricing. Revenue is generated through one-time device sales bundled with a lifelong follow-up program (cleaning, adjustment, regulation, and warranty servicing), audiological assessments, home-visit services, and a tinnitus treatment program. Marketing is concentrated on content (educational blog articles on hearing loss prevention and the risks of untreated hearing loss), organic social media (Facebook, Instagram), and a WhatsApp-driven appointment funnel. The customer base is primarily individual adults and seniors with hearing impairment, with secondary targeting of younger adults (30-55) with early-stage noise-induced loss and patients with severe-to-profound hearing loss requiring surgical implant solutions.

Name

Centro Auditivo Audiostar

Legal name

AUDIOMASTER COMERCIO DE APARELHOS AUDITIVOS LTDA

Website

https://audiostar.com.br

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

Centro Auditivo Audiostar is a Brazilian hearing aid retailer and audiology services provider operating twelve branches across Espírito Santo and Minas Gerais, distributing Audio Service and MED-EL devices and serving individual patients with hearing loss through in-person evaluation, fitting, and lifelong follow-up care.

Ownership category

akta.pro rank

Product category

Hearing Healthcare Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000), Surgical & Medical Instruments & Apparatus (3841)

akta.pro primary industry

Audiology & Hearing Diagnostic Centers (HLAFAKAH)

akta.pro secondary industries

Hearing Enhancement / Assistive Listening Audio Devices (CRACANAL), Audiology & Hearing Services (ENT-Affiliated) (HLAKAMAI)

Keywords

• Hearing aids
• Audiological services
• Cochlear implants
• Hearing evaluations
• Hearing healthcare

Headquarters

HQ city

Vitória

HQ country

Brazil

HQ region

Latin America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Hearing aid sales: Sale of hearing aid devices from Audio Service and MED-EL brands. Devices are programmed and fitted by in-house audiologists. One-time purchase model with long-term follow-up services included.
2. Audiological services and follow-up: Ongoing audiological services including hearing evaluations, device programming, adjustments, cleaning, maintenance, and lifelong monitoring programs. Included with device purchase.
3. Accessories and peripherals: Sale of hearing aid accessories including Smart Transmitter for TV, Smart Mic for hands-free calling, and Audio Service app features.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Centro Auditivo Audiostar is a Brazilian hearing healthcare retailer that distributes and fits hearing aids from Audio Service (Germany) and MED-EL (Austria), complemented by in-house audiological services including hearing evaluations, hearing aid programming, home care visits, tinnitus treatment, and lifelong follow-up support across 12 physical branches in Espírito Santo and Minas Gerais.

Product overview

Audiostar is a hearing health company offering a comprehensive portfolio of hearing solutions and services. The company distributes two main hearing aid brands: Audio Service (Duo, Mood, Stiline) with Bluetooth connectivity and AI-powered adaptive features, and MED-EL (SONNET 2, ADHEAR, BONEBRIDGE, SYNCHRONY) for cochlear implants and bone conduction solutions. These are complemented by accessories (Smart Transmitter, Smart Mic, Audio Service App) and services including complete hearing evaluation, home care, tinnitus treatment, and a lifelong follow-up program. The product ecosystem integrates with smartphones via Bluetooth for audio streaming and app-based control.

Differentiator

Problem solved

Functional benefit

Products and services

• Audio Service Duo Hearing aid with modern technology offering rich and comfortable sound performance, providing quality audio in complex listening situations. Distributed by Audiostar to individuals with hearing loss.
• Audio Service Mood Hearing aid with Smart Mic technology connecting via Bluetooth to any smartphone for direct phone calls, audio streaming, and music playback through the hearing device. Sold by Audiostar to hearing-impaired individuals.
• Audio Service Stiline High-quality hearing aid with interchangeable receivers allowing flexibility in fitting and maintenance, designed for active lifestyles. Distributed by Audiostar.
• MED-EL SONNET 2 Audio processor with mobile device connectivity, exceptional sound quality, and FineHearing technology for detailed natural hearing and background noise minimization. Distributed by Audiostar for cochlear implant users.
• MED-EL ADHEAR Non-invasive bone conduction hearing solution providing immediate improved hearing without surgery, using a simple attach-and-click system. Sold by Audiostar for patients with conductive hearing loss.
• MED-EL BONEBRIDGE Ergonomic subcutaneous bone conduction implant eliminating concerns about open wounds and skin care, with SAMBA 2 audio processor offering high-quality hearing and discreet hair-concealable design. Distributed by Audiostar.
• MED-EL SYNCHRONY Cochlear implant with superior hearing performance, exceptional reliability, and unequaled MRI safety, featuring soft and flexible electrodes that preserve natural residual hearing. Distributed by Audiostar for severe-to-profound hearing loss patients.
• Complete Hearing Services Comprehensive audiology services including hearing loss identification, audiologist consultation, hearing aid selection, home testing, adaptation with follow-up, and lifelong support. Targeted at individuals with hearing impairment.
• Home Care Services At-home hearing evaluation and hearing aid testing services for patients who prefer receiving audiological care in the comfort of their home. Includes 5-day free trial with home follow-up.
• Follow-up Program Long-term patient support program including scheduled appointments for cleaning, maintenance, and regulation of hearing aids, with lifelong accompaniment for hearing aid users.
• Tinnitus Treatment Program Specialized program addressing tinnitus symptoms, with hearing aid use recommended as treatment when hearing loss is the underlying cause. Targeted at individuals suffering from tinnitus in Brazil.

Quantifiable outcome

• Free 5-day home trial of hearing aids before purchase commitment
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability3 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• Audio ServicecoreTechnology or IntegrationAudio Service is a German hearing aid manufacturer whose products are sold and serviced by Audiostar. Products include the Audio Service Duo (G5), Audio Service Mood (G5), and Audio Service Stiline (G6) lines. These devices feature Bluetooth connectivity, AI-powered sound processing, and rechargeable batteries. Audiostar also uses the Audio Service App for device control.
• MED-ELcoreTechnology or IntegrationMED-EL is an Austrian company specializing in hearing implant solutions. Audiostar offers MED-EL products including cochlear implants (SYNCHRONY), bone conduction systems (BONEBRIDGE, ADHEAR), and the SONNET 2 audio processor. Audiostar's professionals are trained to apply and adjust these implant devices.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Demant: Owner of Oticon, Bernafon, and Sonic hearing aid brands, competing in the same premium and professional-channel category that Audiostar serves. Comparable as a global manufacturer whose products are distributed through Brazilian audiology retailers.
• Sonova: Global hearing aid manufacturer (Phonak, Unitron) with broad product portfolio and established Brazilian distribution. Comparable as the upstream incumbent whose devices compete with Audio Service products sold by Audiostar.
• GN Hearing: Owns ReSound, Beltone, and Jabra Enhance hearing aid brands, serving both professional and DTC channels. Comparable as a multi-brand hearing aid group with a Brazilian retail presence competing for Audiostar's customer base.
• Starkey Hearing Technologies: US-based hearing aid manufacturer with AI-enabled product lines and global distribution. Comparable as a competing brand source for hearing aids sold through Brazilian professional channels like Audiostar.
• WS Audiology: Manufacturer of Widex and Signia hearing aids, with active Brazilian retail and professional-channel presence. Comparable as a major hearing aid brand competing for the same audiologist-fitted segment.

Others

• Audio Service: German hearing aid manufacturer (Sivantos Group / WS Audiology) and Audiostar's primary hearing aid supplier. Listed as OTHERS as an enabling supplier rather than a competitor, but defines the product Audiostar sells most.
• MED-EL: Austrian manufacturer of cochlear implants and bone conduction systems and a core supplier to Audiostar. Listed as OTHERS because it is an upstream partner rather than a competitor, but the commercial relationship makes it a key reference point for Audiostar's implant business.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/LojaAudiostar
• Instagraminstagram.com/audiostaraparelhosauditivos
• LinkedInlinkedin.com/company/centro-auditivo-audiostar

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Centro Auditivo Audiostar