Augenklinik Herisau und Appenzell

What Augenklinik Herisau und Appenzell does

Augenklinik Herisau und Appenzell (legal entity: Augenklinik Herisau Appenzell AG) is a privately held regional ophthalmology and optometry practice operating in eastern Switzerland. It employs 11 staff, including eight physicians (PD Dr. med. Florian Sutter and seven Dr. med. specialists), and serves as of the input data runs four locations across Herisau (headquarters, Kasernenstrasse 41), Appenzell (Küechlimoosstrasse 9), Goldach (Blumenstrasse 19), and Wattwil (Bahnhofstrasse 3, operated as the Vision Care Center Toggenburg in partnership with Augenoptik Ott since September 2025). The clinic provides comprehensive eye examinations, medical and surgical ophthalmology, optician and optometry services, and patient-facing access via the säntiMed online portal.

The practice operates on a regional professional-services model, billing under the Swiss TARMED tariff system through KVG/BVG-eligible health insurers and collecting direct patient payments for non-covered optical products such as glasses and contact lenses. Patient acquisition is primarily direct-to-consumer via phone callbacks, the website, and organic referral; the GTM motion is further supported by partnerships with Hausärzte (general practitioners) for referrals, Spitex for home-care coordination, and opticians for integrated vision care. Complex or rare treatments (e.g., retina surgery) are referred out to Kantonsspital St.Gallen and UniversitätsSpital Zürich, in keeping with the clinic's stated "optimal rather than maximal" care philosophy.

Technically, the clinic is a conventional medical practice with no proprietary technology, software platform, or AI features disclosed; the only digital product is the säntiMed patient portal. Growth signals are organic and incremental: the Wattwil partnership is the most recent expansion, and the clinic maintains an active Stellenseite (jobs page), but no funding rounds, M&A, or leadership changes are documented. The company is DSG-compliant and operates within the Swiss regulated healthcare framework, which underpins its licensing and billing model.

Name

Augenklinik Herisau und Appenzell

Legal name

Augenklinik Herisau Appenzell AG

Website

https://augenklinik-herisau.ch

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Augenklinik Herisau und Appenzell is a privately held Swiss regional ophthalmology practice operating four clinics across Herisau, Appenzell, Goldach, and Wattwil, serving the eastern Swiss population with eye examinations, medical and surgical treatments, and optician services billed under the KVG/TARMED system.

Ownership category

akta.pro rank

Product category

Ophthalmology Services

NAICS

Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Ophthalmology Clinics (Medical & Surgical Eye Care) (HLAKAKAC)

akta.pro secondary industries

Comprehensive Eye Exams & Vision Care (HLAKAKAA), Optometry Clinics (Primary Eye Care) (HLAKAKAB)

Keywords

• Ophthalmology services
• Eye care clinic
• Optometry services
• Vision care center
• Eye examinations

Headquarters

HQ city

Herisau

HQ country

Switzerland

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Ophthalmology consultations and treatments: Healthcare service revenue from patient consultations, examinations, treatments, and optical services. Revenue generated through the Swiss healthcare insurance system (KVG/BVG) and direct patient payments for services not covered by insurance.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Augenklinik Herisau und Appenzell is a regional eye clinic providing comprehensive ophthalmological services including eye examinations, diagnosis and treatment of eye diseases, ophthalmic surgical procedures, and consultations. The clinic operates an in-house optician offering glasses frames, lenses, and contact lenses, and works in partnership with the Vision Care Center Toggenburg to deliver optical retail products across four locations in eastern Switzerland.

Product overview

Augenklinik Herisau und Appenzell operates as a regional eye clinic offering a unified portfolio of ophthalmology and optometry services across multiple locations in Switzerland (Herisau, Appenzell, Goldach, and Wattwil). The core offering includes comprehensive eye examinations, medical treatments, and surgical procedures delivered by specialist physicians. Supporting services include the säntiMed patient portal for existing patients, and the Vision Care Center Toggenburg partnership which extends the clinic's medical services to the Wattwil location through collaboration with Augenoptik Ott. The clinic emphasizes evidence-based medicine and maintains partnerships with larger hospitals for rare treatments requiring specialized facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Ophthalmological consultations and treatments Medical eye examinations, diagnosis, and treatment of eye diseases and conditions performed by practicing ophthalmologists at the Herisau, Appenzell, Goldach, and Wattwil clinics, for individual patients of all ages.
• Ophthalmic surgical procedures Surgical correction of eye conditions and diseases, performed by the clinic's ophthalmologists as part of the regional eye-medical practice in eastern Switzerland.
• Optician and optometry services (glasses and contact lenses) In-house optician offerings that pair eye examinations with the sale, fitting, and supply of prescription glasses frames, lenses, and contact lenses for individual patients.
• Vision Care Center Toggenburg Standalone optical retail center operated in partnership with the clinic in the Toggenburg region, supplying glasses, contact lenses, and related eye-care products to patients in eastern Switzerland.

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core, supporting and minor.

• Augenoptik OttcoreChannel Partner/ Reseller/ Distributor · 29 September 2025Partnership with Augenoptik Ott in Wattwil to create Vision Care Center Toggenburg. A specialist doctor from Augenklinik Herisau is regularly present at the Wattwil location for examinations, treatments, and consultations directly on-site. This enables short distances, reduced wait times, and comprehensive eye health services from one provider.
• Kantonsspital St.GallensupportingStrategic or Co-development PartnerReferral partnership for rare treatments that require specialized expertise not available at the clinic. For treatments such as retina surgery (Netzhautchirurgie) where the clinic cannot guarantee necessary routine and quality, patients are referred to Kantonsspital St.Gallen.
• UniversitätsSpital ZürichsupportingStrategic or Co-development PartnerReferral partnership for rare treatments requiring university-level expertise. For treatments like retina surgery (Netzhautchirurgie) beyond the clinic's competency scope, patients are referred to UniversitätsSpital Zürich to ensure quality care.
• Hausärzte (General Practitioners)coreStrategic or Co-development PartnerClose, uncomplicated, and partnership-based contacts with general practitioners in the interest of patients. These healthcare partnerships help optimize processes, ensure home treatments, and avoid duplications in patient care.
• Optiker (Opticians)coreChannel Partner/ Reseller/ DistributorPartnership with opticians for integrated vision care services. The Vision Care Center Toggenburg partnership with Augenoptik Ott exemplifies this model, bringing specialist eye care directly to optician locations.
• SpitexminorStrategic or Co-development PartnerPartnership with Spitex (home care services) to ensure treatments at home and coordinated patient care, avoiding duplications in the healthcare system.
• Krankenversicherer (Health Insurance Providers)supportingStrategic or Co-development PartnerPartnership with health insurance providers for billing and coverage of medical services under the Swiss healthcare system.
• Vertrauensärzte (Trust Physicians)minorStrategic or Co-development PartnerPartnership with trusted physicians for coordinated patient care and medical assessments.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Vista Augenklinik: Swiss ophthalmology clinic chain offering medical and surgical eye care at multiple locations. Closely comparable business model, customer base (regional Swiss patients) and TARMED-based revenue mix.
• Pallas Kliniken: One of Switzerland's largest ophthalmology clinic groups with multiple sites across German-speaking Switzerland. Directly comparable as a multi-site physician-led eye-care provider operating under the same Swiss reimbursement system.
• Swiss Visio: Swiss network of ophthalmology clinics and practices. Comparable as a multi-site ophthalmology provider targeting similar patient segments under the Swiss healthcare system.
• Bellevue Medical Group: Swiss multi-specialty medical group with an ophthalmology offering. Comparable physician-led outpatient specialist model serving Swiss patients via OKP-covered services.

Broad incumbents

• Medbase: Large Swiss outpatient medical group with a broad primary and specialist care portfolio including ophthalmology. Comparable in operating model and reimbursement setting, but larger and more diversified.
• McOptic: Swiss optical retail chain providing eye tests and eyewear. Comparable to the clinic's optician-channel service offering and a potential partner like Augenoptik Ott.
• Lindberg: Swiss premium optical retailer offering eye exams and eyewear. Comparable to the clinic's optician/Optometrie arm and partnership model, though retail rather than physician-led.
• Fielmann: European optical retailer with a large Swiss footprint offering eye exams alongside eyewear. Comparable to the optician side of the clinic's offering, although not a physician practice.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/augenklinik-herisau-und-appenzell

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Augenklinik Herisau und Appenzell