Azienda Unità Sanitaria Locale di Piacenza

What Azienda Unità Sanitaria Locale di Piacenza does

Azienda Unità Sanitaria Locale di Piacenza is a public local health authority serving the Piacenza province in the Emilia-Romagna region of Italy. It operates under the Italian National Health Service (Servizio Sanitario Nazionale) and is administered by Regione Emilia-Romagna. The organization delivers public healthcare services through a network of hospitals and service points, including Ospedale Guglielmo da Saliceto, Ospedale Civile di Castel San Giovanni, Ospedale di Fiorenzuola D'Arda, and Piazzale Milano Sportello Unico, with dedicated counters for blood sample collection (Prelievi) and medication distribution (Distribuzione Farmaci).

Its core digital offering is ZeroCoda, a free web-based appointment booking and queue-management platform developed and operated by a third-party vendor (Zerocoda, associated with Artexe/mapsgroup). The platform allows citizens to search for available services, select dates and times, and receive confirmation via email and SMS — all via a standard web browser on PC or smartphone, without requiring an app download. The platform supports third-party bookings on behalf of family members, enforces a five-minute arrival buffer with automatic cancellation for no-shows, and integrates with in-facility digital display boards that show assigned counter numbers in real time, replacing physical ticket dispensers.

AUSL Piacenza is not a commercial enterprise: the ZeroCoda service is provided to citizens at no cost, and the underlying health authority is funded through national healthcare system allocations. The entity is classified as a government state-owned entity, has no public ticker, no disclosed funding rounds, no parent outside the public sector, and no disclosed management team in the source data. Its competitive position is anchored in its statutory monopoly over public healthcare delivery in its jurisdiction rather than in commercial product differentiation.

Name

Azienda Unità Sanitaria Locale di Piacenza

Legal name

Azienda Unità Sanitaria Locale di Piacenza

Website

https://auslpiacenza.zerocoda.it

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Azienda Unità Sanitaria Locale di Piacenza is a public Italian healthcare authority serving Piacenza province under the Servizio Sanitario Nazionale, operating hospitals and administrative counters. Its digital offering, ZeroCoda, is a free web-based appointment booking platform for blood tests and medication distribution provided via a third-party vendor.

Ownership category

akta.pro rank

Headquarters

HQ city

Piacenza

HQ country

Italy

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Public Healthcare Services: As a public healthcare authority (Azienda Unità Sanitaria Locale), AUSL Piacenza is funded through the Italian national healthcare system (SSN - Servizio Sanitario Nazionale). Services are provided to citizens free of charge or with minimal co-payments as regulated by national healthcare policies.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels1 record

Core offering

AUSL Piacenza is a publicly owned Italian local health authority that delivers public healthcare administrative services to citizens of the Piacenza province under Italy's Servizio Sanitario Nazionale. Its core digital offering is the ZeroCoda free online appointment booking platform, through which citizens reserve time slots for blood tests (Prelievi) and medication distribution (Distribuzione Farmaci) at provincial hospitals and counters, skipping in-person queues.

Product overview

Azienda Unità Sanitaria Locale di Piacenza operates as a local health authority offering public healthcare services. The primary digital offering is the ZeroCoda platform — a free queue management and appointment booking system. Patients access healthcare administrative services including blood tests (Prelievi) and medication distribution (Distribuzione Farmaci) by booking time slots online, receiving SMS and email confirmations, and checking a digital board upon arrival to see their assigned service counter. The service is accessible via web browser on PC or smartphone without requiring a dedicated mobile application.

Differentiator

Problem solved

Functional benefit

Brands

• Zerocoda: A free online booking service that allows patients to reserve appointments at administrative counters for services such as blood tests (prelievi) and medication distribution (distribuzione farmaci), eliminating the need to queue in person.

Products and services

• ZeroCoda Appointment Booking Platform Free online queue management and appointment booking platform that allows citizens of the Piacenza province to reserve time slots for healthcare administrative services such as blood tests (Prelievi) and medication distribution (Distribuzione Farmaci) via PC or smartphone, receive email and SMS confirmations with reservation numbers, book on behalf of third parties, and view real-time counter assignments on in-facility digital display boards.
• Bood Test Administrative Services (Prelievi) Public hospital administrative service providing pre-admission acceptance for blood sample collection (phlebotomy) at designated AUSL Piacenza facilities, accessible to citizens via online appointment booking.
• Medication Distribution Services (Distribuzione Farmaci) Public hospital pharmacy service enabling patients, primarily those with chronic conditions, to collect prescribed medications via appointment-booked slots at AUSL Piacenza distribution counters.

Quantifiable outcome

• Eliminates physical ticket queue system - citizens book appointments online instead of pulling numbers from ticket machines
• +1 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

One partnership is on record.

• ZerocodacoreTechnology or IntegrationZerocoda is the technology platform provider for the online appointment booking system. The service is branded as 'AUSL PIACENZA - Zerocoda' and enables citizens to book healthcare administrative service appointments online, skipping physical queues. Zerocoda provides the web platform, booking infrastructure, SMS/email notification systems, and digital display board integration. The service is specifically customized for AUSL Piacenza's facilities and services.

Scale indicators2 records

Recent moves4 records

Expansion highlights2 records

Emerging players

• Waitwhile: Software-as-a-service queue management and appointment scheduling platform used by healthcare and government organizations. Comparable as a SaaS-based booking/waitlist solution that competes in the same category as the ZeroCoda platform.
• Doctolib: Major European healthtech platform for online appointment booking and patient management, with a strong Italian presence. Comparable as a digital citizen-facing booking layer for healthcare services, though operating at a broader commercial scale than the AUSL Piacenza deployment.

Others

• ARESS (Agenzia Regionale per i Servizi Sanitari) Piemonte: Regional agency supporting the Piedmont regional health service with digital and organizational initiatives. Comparable as an enabler/ecosystem participant in the Italian public healthcare digital transformation landscape.
• Artexe (Mapsgroup): Technology partner referenced in the ZeroCoda 'Chi siamo' page, providing mapping/logistics infrastructure for the booking service. Comparable as an adjacent ecosystem/vendor participant in the same digital citizen-service stack.
• Zerocoda S.r.l. The technology vendor providing the booking platform that AUSL Piacenza deploys as ZeroCoda. Comparable as the underlying software supplier for the same queue-management and appointment-booking workflow, with other public health authority clients.

Regional players

• AUSL Modena: Regional peer Italian Local Health Authority within Emilia-Romagna serving the Modena province with public hospitals and outpatient services. Comparable as a fellow AUSL entity operating under the same regional governance and SSN funding model, with similar digital citizen-service needs.
• AUSL Bologna: Regional peer Italian Local Health Authority under Regione Emilia-Romagna, operating hospitals and outpatient services across the Bologna metropolitan area. Comparable as a same-model public health authority with overlapping provincial/regional digital service mandates.
• AUSL Reggio Emilia: Regional peer Italian Local Health Authority under Regione Emilia-Romagna serving the Reggio Emilia province. Comparable as a fellow AUSL with similar public hospital operations and citizen-facing service needs.
• AUSL Parma: Regional peer Italian Local Health Authority under Regione Emilia-Romagna serving the Parma province. Comparable as a fellow AUSL with parallel hospital and ambulatory service infrastructure and SSN funding.

Broad incumbents

• Qmatic (Sedco/Solero): Global provider of queue management and appointment booking solutions for healthcare, government, and retail. Comparable as a broader incumbent offering the same category of citizen/patient journey management technology at scale across multiple countries.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/azienda-unit%C3%A0-sanitaria-locale-di-piacenza

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Azienda Unità Sanitaria Locale di Piacenza