What Stadt Bad Oldesloe does

Stadt Bad Oldesloe is a municipal government entity (Gebietskörperschaft) located in the Kreis Stormarn district of Schleswig-Holstein, Germany, situated between Hamburg and the Baltic Sea. The city serves a population of 24,846 residents through approximately 290 administrative employees under the leadership of Mayor Jörg Lembke, who has held office since 2016. Core services span citizen administration (Bürgerbüro, Standesamt, social services), public safety and order, building inspection, financial administration, education, and cultural programs including a music school, adult education center (VHS), museum, and sports facilities.

The city's revenue model is tax-and-fee based, with no disclosed consolidated revenue figures. Income streams include Hundesteuer (dog tax: €120-€600 annually by dog type), Vergnügungssteuer (amusement tax: 25% of gross revenue from gaming machines), Grundsteuer (property tax), Gewerbesteuer (trade tax), and Straßenreinigungsgebühren (street cleaning fees: €1.39-€33.92 per meter). Distribution combines a physical citizen office with a digital portal offering online appointment booking, an AI chatbot via the 115 service platform, an interactive OpenStreetMap-based map, online forms, newsletter subscriptions, and event calendar integration with Hamburg Tourismus GmbH. Additional infrastructure includes a Digitalization and Sustainability Center (DNZ) and Digital Hub supporting local business transformation, plus two active Städtebauförderung urban renewal programs (Südliche Innenstadt and Traveinsel) and the Bad Oldesloe 2.0 development concept.

Name

Stadt Bad Oldesloe

Legal name

Stadt Bad Oldesloe

Website

https://badoldesloe.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Stadt Bad Oldesloe is a municipal government in Schleswig-Holstein, Germany, serving 24,846 residents through ~290 staff under Mayor Jörg Lembke. It delivers statutory administrative services, taxes, and fees, supported by digital tools including online appointment booking, an AI chatbot, and urban renewal programs.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Management Services (8741), Services-Facilities Support Management Services (8744), Services-Social Services (8300)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industry

Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Municipal services
• Public administration
• Citizen services
• Local government
• Urban development

Headquarters

HQ city

Bad Oldesloe

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Hundesteuer (Dog Tax): Annual dog tax levied on dog owners. First dog: 120€, second dog: 150€, each additional dog: 160€, dangerous dogs: 600€ per year.
2. Vergnügungssteuer (Amusement Tax): Tax on gaming and amusement machines in gaming halls, restaurants, betting shops and other public spaces. 25% of gross revenue for gaming machines with manipulation-secure meter.
3. Straßenreinigungsgebühren (Street Cleaning Fees): Fees for street cleaning and winter maintenance services. Annual fees: 3.21€ per meter for weekly cleaning with winter service, 1.39€ for winter service only, 33.92€ for pedestrian zones.
4. Grundsteuer (Property Tax): Property tax levied on real estate owners within the city.
5. Gewerbesteuer (Trade Tax): Municipal trade tax levied on businesses operating within the city.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Stadt Bad Oldesloe is the municipal government of the city of Bad Oldesloe in Schleswig-Holstein, Germany, providing administrative services to approximately 24,846 residents. It delivers citizen-facing services including registration, social services, public safety, urban planning, tax collection (dog tax, trade tax, property tax, entertainment tax), street cleaning, and cultural programs. The city supports local businesses through digitalization hubs and provides digital service channels including online appointment booking, an AI chatbot, interactive maps, and online forms.

Product overview

Stadt Bad Oldesloe operates a citizen services portal providing digital access to municipal government services. The primary offerings include an Online-Terminvereinbarung (appointment booking system), a multi-channel Newsletter system for city communications, an Interaktive Karte (interactive map) for city navigation, a KI-Chatbot (AI chatbot) for automated citizen assistance, a Veranstaltungskalender (event calendar) for cultural activities, and Digitalisierungzentren (digitalization hubs) supporting local business digital transformation. The platform also provides Formulare (online forms) for taxes, registrations, and administrative processes. The services function as interconnected digital touchpoints for citizen engagement with the municipal administration.

Differentiator

Problem solved

Functional benefit

Products and services

• Online-Terminvereinbarung (Online Appointment Booking) Digital service allowing citizens to book appointments with the city administration online, eliminating wait times and ensuring staff availability. Targeted at residents of Bad Oldesloe needing administrative services.
• Newsletter System Multiple newsletter offerings including job postings, regional economy, retailers, fairtrade, women and equality, and city development updates. Targeted at residents and businesses staying informed about city updates.
• Interaktive Karte (Interactive Map) Interactive city map powered by OpenStreetMap showing locations, points of interest, and city services throughout Bad Oldesloe. Targeted at visitors and residents navigating the city.
• KI-Chatbot (AI Chatbot)

Quantifiable outcome

• 24,846 residents served
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature3 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Hamburg Tourismus GmbHminorOthersProvides event database services integrated via JavaScript for the city's event calendar. The event information is sourced from Hamburg Tourismus to populate local event listings.
• Healy Hudson GmbHminorOthersProvides the Deutsche eVergabe platform for procurement announcements, integrated via iframe for viewing public procurement opportunities.
• Kreis Stormarn – Stabsstelle 83 DatenschutzcoreOthersOfficial data protection authority (Datenschutzbeauftragter) for the city, providing behördlicher Datenschutz for the municipal administration.
• ULD – Unabhängiges Landeszentrum für Datenschutz Schleswig HolsteincoreOthersIndependent state data protection authority for Schleswig-Holstein, serving as the supervisory authority for the city's data processing activities.

Scale indicators4 records

Recent moves9 records

Expansion highlights4 records

Others

• Kreis Stormarn: The county authority that Bad Oldesloe sits within and which provides the city's Datenschutzbeauftragter and certain supervisory functions. Relevant not as a competitor but as the immediate higher-level public administration that co-funds regional programs and coordinates digitalization.
• 115 Service Platform (Bundesweit): Federal-state joint service hotline and AI chatbot platform that Bad Oldesloe's KI-Chatbot is integrated with. Functions as an ecosystem enabler / infrastructure provider whose roadmap and feature set materially shapes what Bad Oldesloe can offer digitally to citizens.

Broad incumbents

• Stadt Norderstedt: Larger Schleswig-Holstein city within the Hamburg Umland running a broader, more industrialized municipal operation including substantial business-tax base and large-scale citizen digital services. Useful as a scaled-up reference for what Bad Oldesloe's economic development and digital service roadmap could mature into.
• Stadt Elmshorn: Mid-sized Schleswig-Holstein municipal administration with a comparable service portfolio but materially larger industrial Gewerbesteuer base and population. Comparable for benchmarking medium-term options for digitalization, tourism positioning, and Städtebauförderung execution.

Direct peers

• Stadt Ahrensburg: Larger neighboring municipality in Kreis Stormarn, Schleswig-Holstein, also situated between Hamburg and the Baltic coast. Delivers the same portfolio of municipal services (Bürgerbüro, Gewerbesteuer, Standesamt, social services, digital citizen portal) to a comparable commuter-belt population, making it the closest functional peer for benchmarking digitalization and tourism positioning.
• Stadt Reinfeld (Holstein): Small Stormarn town of similar size profile and rural-urban mix, providing the same statutory municipal functions and increasingly relying on the shared 115 service platform. Comparable for benchmarking small-city digitalization and tourism-event programming.
• Stadt Bargteheide: Small Stormarn municipality directly adjacent to Bad Oldesloe with a similar commuter profile toward Hamburg. Operates the same local-government service stack (online forms, appointment booking, Vereine-driven cultural calendar), making it a like-for-like reference for scale, headcount, and digital service scope.
• Stadt Glinde: Compact municipality in the Hamburg metropolitan region (Schleswig-Holstein) of comparable population scale. Provides the standard German municipal administration bundle—citizen services, local tax administration, urban planning, social services—and serves as a relevant comparable for Städtebauförderung-style urban renewal.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/stadt-bad-oldesloe

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadt Bad Oldesloe