What Stadt Elmshorn does

Stadt Elmshorn is the municipal government (Körperschaft des öffentlichen Rechts) of the city of Elmshorn in Schleswig-Holstein, Germany. The city serves approximately 33,000 residents and is led by Oberbürgermeister Volker Hatje, organized into a comprehensive set of departments (Ämter) including Finanzen, Soziales, Stadtentwicklung und Umwelt, Tiefbau und Verkehr, Ordnungsamt, Gebäudemanagement, Projektentwicklung, Kinder/Jugend/Schule/Sport, Kultur und Weiterbildung, a newly established Amt für Digitale Transformation und Technologie, plus the Bürgerbüro, Haupt- und Rechtsamt, Rechnungsprüfungsamt, and Betriebshof. The mandate spans administrative services, public safety, education, social welfare, cultural affairs, urban planning, traffic, and economic development (Wirtschaftsförderung). The city operates wholly-owned subsidiaries including Stadtwerke Elmshorn (municipal utilities), Sparkasse Elmshorn (savings bank), and Hafen Elmshorn (port operations), plus the Stiftung zur Erhaltung von Kulturdenkmalen.

The city's core digital product surface is built around a Bürgerportal (citizen portal) at www.elmshorn.de, complemented by the Geoportal (spatial data/urban planning), online appointment booking for the Bürgerbüro, the Mängelmelder (Meldoo) citizen defect-reporting tool, electronic invoicing (E-Rechnungen), the Ratsinformationssystem ALLRIS (council transparency), Handyparken (mobile parking payment), Pendlerportal (commuter information), RSS feeds, and an E-Scooter Verleih (sharing service). Technology components include Matomo for privacy-compliant web analytics, OpenStreetMap (ODbL) for the geoportal, and softgarden for the career portal (arbeiten-in-elmshorn.de), with external development by Advantic GmbH and DS Media Team GmbH. Compliance is anchored in full DSGVO/GDPR adherence, supervised by the Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein.

Revenue is generated through statutory municipal taxes (Gewerbesteuer/trade tax, Grundsteuer/property tax, Hundesteuer/dog tax, Spielgerätesteuer/amusement-machine tax) and the Verwaltungsgebührensatzung (administrative fee schedule, latest 2025), supplemented by operating income from municipal subsidiaries. Marketing and citizen outreach operate through the official website, Facebook fanpage, press releases, events (Elmshorn Gala, Kulturpreis, Flora-Woche, Jazz 'n Roses), the central 115 government hotline, and an online appointment system. The entity is DSGVO-certified and operates under the supervisory authority of Kreis Pinneberg within the state of Schleswig-Holstein.

Name

Stadt Elmshorn

Legal name

Stadt Elmshorn

Website

https://elmshorn.de

Company type

Public

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Stadt Elmshorn is the municipal government of Elmshorn in Schleswig-Holstein, Germany, serving about 33,000 residents with administrative, educational, social, cultural, and infrastructure services, and operating subsidiaries in utilities, banking, and port operations.

Ownership category

akta.pro rank

Product category

Public Administration (Municipal Government Services)

NAICS

Executive, Legislative, and Other General Government Support (9211), Administration of Urban Planning and Community and Rural Development (92512), Administration of Education Programs (92311), Administration of Economic Programs (926)

SIC

Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Local Education Authorities & Municipal Education Offices (EDADABAD), Municipal Electric Utilities (Munis) (EUADABAB)

Keywords

• Municipal government services
• Public administration
• Citizen services portal
• Urban infrastructure management
• Local government operations

Headquarters

HQ city

Elmshorn

HQ country

Germany

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Others

Pricing tiers

Distribution channels5 records

Marketing channels6 records

Core offering

Stadt Elmshorn is a German municipal government entity (Körperschaft des öffentlichen Rechts) that administers the city of Elmshorn in Schleswig-Holstein. It provides public administration, education, social services, cultural and recreational offerings, urban planning, infrastructure maintenance, and public safety, and operates municipal subsidiaries including Stadtwerke Elmshorn (utilities), Sparkasse Elmshorn (savings bank), and Hafen Elmshorn (harbor). The city also delivers a digital service portfolio anchored by the Bürgerportal citizen portal.

Product overview

Stadt Elmshorn operates a comprehensive digital municipal service platform consisting of the citizen portal (Bürgerportal) as the central hub for administrative services, complemented by specialized portals for childcare (KitaPortal), parking (Handyparken), defect reporting (Mängelmelder/Meldoo), and commuting information (Pendlerportal). The city also provides a geoportal for spatial data access, electronic invoicing (E-Rechnungen) for businesses, and a council information system (ALLRIS) for political transparency. These services are delivered through the main website www.elmshorn.de with support from external providers Advantic GmbH for web development and DS Media Team for the careers portal.

Differentiator

Problem solved

Functional benefit

Products and services

• Bürgerportal Elmshorn (Citizen Portal) Centralized digital gateway providing citizens and local businesses with 24/7 access to online administrative services, forms, applications, and municipal information.
• Geoportal Elmshorn Web-based geographic information system providing public access to spatial data, maps, and urban planning documents for the city of Elmshorn.
• Mängelmelder (Meldoo) Digital defect reporting tool that enables citizens to submit reports on municipal infrastructure issues such as potholes, broken streetlights, or other public defects.
• Elektronische Rechnungen (E-Invoicing) Electronic invoicing system that enables suppliers and contractors to submit and process digital invoices to the city administration.
• KitaPortal Schleswig-Holstein Online portal enabling parents to register and manage childcare (Kita) placements across Schleswig-Holstein, used by Elmshorn residents.
• Ratsinformationssystem ALLRIS Council information system providing public access to meeting schedules, minutes, committee documents, and political decision-making records of the Elmshorn city council.
• Handyparken (Mobile Parking) Mobile phone-based parking payment service that allows drivers to pay for municipal parking in Elmshorn via smartphone.
• Pendlerportal (Commuter Portal) Commuter information portal providing Elmshorn-area residents with transportation options, route details, and mobility information.
• E-Scooter Verleih (E-Scooter Sharing) Electric scooter sharing service providing on-demand urban mobility within the city of Elmshorn.
• RSS-Feeds (City News Subscriptions) Really Simple Syndication feeds providing subscribed citizens with city news, event announcements, and municipal updates.
• Online-Termine Bürgerbüro (Online Appointment Booking) Online appointment booking service for the citizen service office (Bürgerbüro), enabling residents to schedule in-person administrative appointments.
• Stadtwerke Elmshorn (Municipal Utilities) Wholly-owned municipal utility company providing water supply, energy, and essential infrastructure services to residents and businesses of Elmshorn.
• Sparkasse Elmshorn (Municipal Savings Bank) Municipal savings bank operating under the city's banking ordinance, providing retail banking services to Elmshorn residents and businesses.
• Hafen Elmshorn (Harbor Operations) Wholly-owned municipal harbor and port operations subsidiary managing port activities for the city of Elmshorn.
• Ordnungsamt Bürgerbüro (Public Order Office / Citizen Service Desk) In-person citizen service office (Bürgerbüro) providing administrative services with extended hours for residents and visitors.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Partnerships

Six partnerships are on record, tiered core.

• Advantic GmbHcoreTechnology or IntegrationWebsite development and technical maintenance provider for www.elmshorn.de. Located at Vierhörn 2 a–b, 23556 Lübeck.
• DS Media Team GmbHcoreTechnology or IntegrationCareer portal development provider for www.arbeiten-in-elmshorn.de. Located at Rathausallee 74, 22846 Norderstedt.
• OpenStreetMapcoreTechnology or IntegrationOpenStreetMap provides the cartographic data used in the city's geoportal, under Open Database License (ODbL).
• MatomocoreTechnology or IntegrationOpen-source web analytics software used for statistical evaluation of the city's internet offerings with automatic anonymization of user data.
• Stadtwerke ElmshorncoreOthersMunicipal utility company operated by the city, providing essential infrastructure services.
• Sparkasse ElmshorncoreOthersMunicipal savings bank operating under the city's banking ordinance.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Stadt Itzehoe: District capital of Kreis Steinburg in Schleswig-Holstein with a comparable population and service mandate. Operates similar municipal enterprises (Stadtwerke) and faces parallel rural-demographic pressures.
• Stadt Rendsburg: Mid-sized Schleswig-Holstein city with comparable municipal structure, including own Stadtwerke and similar administrative departments.
• Stadt Pinneberg: District capital of Kreis Pinneberg, the same administrative district as Elmshorn. Highly comparable in scale, governance structure (Körperschaft des öffentlichen Rechts), service mandate, and Schleswig-Holstein regulatory environment.
• Stadt Husum: Schleswig-Holstein coastal city of similar population size. Comparable in governance model, tourism/leisure services emphasis, and operating under the same state-level municipal law.
• Stadt Wedel: Neighbaring Schleswig-Holstein city of comparable population size in the Hamburg metropolitan region. Shares the same municipal law framework, demographic profile, and commuter-town economic dynamics as Elmshorn.
• Stadt Uetersen: Small Schleswig-Holstein city adjacent to Elmshorn in Kreis Pinneberg. Directly comparable in resident scale, tax structure, and reliance on the Hamburg metro economy.
• Stadt Bad Segeberg: Schleswig-Holstein city of similar scale operating under the same municipal charter and Kreis oversight model, with overlapping service portfolios.
• Stadt Glückstadt: Small Schleswig-Holstein city of similar size with a comparable port/maritime heritage (analogous to Hafen Elmshorn) and municipal service portfolio.

Broad incumbents

• Kreis Pinneberg: The parent district authority for Elmshorn. Provides supra-municipal administration, oversight of the Haushaltssatzung approval, and shared services that frame Elmshorn's operating context.

Regional players

• Stadt Norderstedt: Larger Schleswig-Holstein city in the Hamburg metro; operates the same DS Media Team career portal (arbeiten-in-elmshorn.de reflects shared tooling), offering a regional benchmark for digital municipal services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/elmshorn.supernormal

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadt Elmshorn