Ajuntament de Banyoles

What Ajuntament de Banyoles does

Ajuntament de Banyoles is the municipal government of Banyoles, a city of approximately 20,000 residents and the capital of the Pla de l'Estany county in Catalonia, Spain. It is a public administration entity (CIF P1701600G) with a headcount of roughly 55 employees that delivers the full range of local public services — civil registry, local taxation (IBI, IVTM, IAE), permits, social services, urban planning, environmental management of the Estany de Banyoles lake, and public infrastructure maintenance — to citizens, local businesses, students, job seekers, and visitors. The council operates a direct-to-citizen go-to-market motion through both physical offices (the OAC at Passeig de la Indústria 25) and a portfolio of digital portals, with the main site (banyoles.cat) acting as a hub that links to a dedicated electronic administration platform (seu.banyoles.cat) and four service-specific sub-portals: Banyoles Ocupació (employment), Cultura Banyoles (culture), Servei d'Educació (education), and Turisme Banyoles (tourism), supplemented by native iOS and Android applications.

The technology stack is a conventional e-government architecture rather than a proprietary platform. It is built on Plone CMS, integrates idCAT for digital identity, uses Microsoft Forms for employer registration, Ubintia for the Cita Prèvia appointment system, and Koobin for cultural ticketing; web traffic is measured with Google Analytics. Beyond core administration, the municipality runs a distinct cultural and tourism operation through Cultura Banyoles and Turisme Banyoles, managing venues such as the Auditori de l'Ateneu, Teatre Municipal, La Factoria d'Arts Escèniques, the Museu Arqueològic, the Museu Darder, the Parc Neolític de la Draga, and the Monestir de Sant Esteve, and distributing accommodation inventory through Airbnb and Booking.com alongside a SPORTWAY BANYOLES sports-tourism app.

The business model is tax-funded rather than commercial: revenue (or more precisely, the annual municipal budget) derives from local taxes, state and regional transfers from the Spanish central government and Generalitat de Catalunya, EU and Diputació de Girona support for delegated functions, and a modest transaction-based income stream from cultural ticketing and tourism-related fees. Because this is a public administration, the conventional revenue-band framework does not apply; the entity's "top line" is effectively its annual municipal budget, which is not disclosed in the input. Strategic positioning rests on statutory monopoly over local services, a unique lake-and-heritage asset base, and institutional partnerships with FC Barcelona, the Catalan Tourism Agency, the Diputació de Girona, and the Xanascat youth hostel network, underwritten by an Infoparticipa transparency certification awarded in 2019.

Name

Ajuntament de Banyoles

Legal name

Ajuntament de Banyoles

Website

https://banyoles.cat

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Ajuntament de Banyoles is the municipal government of Banyoles, Spain (population ~20,000), delivering local public services — administration, taxation, culture, education, employment, and tourism — to residents and visitors through a portfolio of digital portals, mobile apps, and physical offices.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Economic Programs (9261), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Conservation Programs (924120)

SIC

Services-Facilities Support Management Services (8744), Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Parks, Recreation & Protected Areas Administration (BPAIAMAH), Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE), District Transportation, Facilities & Operations Administration (EDADABAK)

Keywords

• Municipal government services
• Public administration
• Cultural programming
• Tourism promotion
• Employment services

Headquarters

HQ city

Banyoles

HQ country

Spain

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Municipal Taxes and Fees: Revenue from local taxes (IBI, IVTM, IAE), fees for municipal services, and administrative charges collected from citizens and businesses
2. Cultural Services Revenue: Ticket sales and subscriptions for cultural events, museums, theaters, and cultural activities at municipal venues including Teatre Municipal, Auditori de l'Ateneu, and museums
3. State and Regional Transfers: Funding from the Spanish central government and Catalonia regional government for delegated functions and services
4. Employment Services Support: EU and regional funding support for municipal employment and labor intermediation services (Banyoles Ocupació)

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Ajuntament de Banyoles is the municipal government of Banyoles, providing public administration services to local citizens and visitors. It operates multiple service portals covering citizen assistance, electronic administration, cultural programming, employment intermediation, education, and tourism promotion. Core functions include processing administrative procedures, managing public infrastructure, delivering cultural events, and promoting the Estany de Banyoles lake region.

Product overview

Ajuntament de Banyoles operates a multi-platform digital presence consisting of several interconnected services. The main portal at banyoles.cat serves as the central hub for municipal information and services. The Seu Electrònica (electronic headquarters) at seu.banyoles.cat provides digital administrative procedures, electronic signatures, and digital certificates. Banyoles Ocupació handles employment services including job listings and company/candidate registration. Cultura Banyoles manages cultural programming, venue bookings, and event ticketing through the Koobin platform. The Servei d'Educació provides educational services including La Balca school and enrollment management. Turisme Banyoles promotes tourism with accommodation listings, activities, and visitor information. These services operate as separate platforms with some integration points (appointment booking via Ubintia, ticket sales via Koobin, job portal registration via Microsoft Forms).

Differentiator

Problem solved

Functional benefit

Products and services

• Ajuntament de Banyoles Main Portal
• Seu Electrònica de Banyoles
• Banyoles Ocupació
• Cultura Banyoles
• Servei d'Educació Banyoles
• Turisme Banyoles
• Cita Prèvia

Quantifiable outcome

• Transparency certification (Infoparticipa seal)

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Diputació de Girona (Girona Provincial Council)coreStrategic or Co-development PartnerGirona Provincial Council provides financial and technical support for municipal services including employment programs (Banyoles Ocupació) and tourism promotion. The council supports the operation of the municipal employment service and tourism development initiatives.
• FC BarcelonacoreStrategic or Co-development PartnerRenewed collaboration agreement between Banyoles Town Hall and FC Barcelona, likely related to sports tourism and the city's role in sports events.
• Xanascat - Xarxa jove d'albergs de CatalunyaminorChannel Partner/ Reseller/ DistributorYouth hostel network affiliation for Alberg de Banyoles, part of the Catalan youth hostel network providing discounts and visibility for the municipal hostel.
• Museus de BanyolescoreOthersConsortium of municipal museums (Museu Arqueològic, Museu Darder) under the Banyoles Museums brand, managed in collaboration with the Culture Department.
• Catalan Tourism Agency (Agència Catalana de Turisme)coreStrategic or Co-development PartnerRegional tourism promotion partnership under the Marca Catalunya (Catalonia Brand) and Costa Brava Girona tourism umbrella, with Next Generation EU funding for sustainable tourism development.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ajuntament de Vic: Mid-sized Catalan municipal government serving ~47,000 residents, capital of Osona county. Comparable in role as a county-capital municipal government in inland Catalonia, providing similar e-government, culture, education, and employment services.
• Ajuntament de Manresa: Municipal government of Manresa, capital of Bages county (~78,000 residents). Comparable as a Catalan county capital providing a full suite of municipal services including Seu Electrònica, employment services, cultural venues, and tourism promotion.
• Ajuntament de Figueres: Municipal government of Figueres, capital of Alt Empordà county in the Girona province. Comparable as a Girona-province county capital providing e-government, culture, tourism, and employment services with a similar Mediterranean-Catalan governance model.
• Ajuntament d'Olot: Municipal government of Olot, capital of Garrotxa county (~36,000 residents). Directly comparable as another inland Catalan county capital providing similar municipal services including Seu Electrònica, cultural programming, and tourism promotion around natural assets.
• Ajuntament d'Igualada: Municipal government of Igualada, capital of Anoia county (~40,000 residents). Comparable mid-sized Catalan county capital providing e-government, culture, employment, and tourism services with a similar service-portfolio structure.
• Ajuntament de Tortosa: Municipal government of Tortosa, capital of Baix Ebre county in southern Catalonia (~33,000 residents). Comparable as a Catalan county-capital municipality providing Seu Electrònica, cultural programming, and tourism services around distinctive natural/cultural heritage.

Broad incumbents

• Ajuntament de Girona: Capital city of the Girona province (~104,000 residents). The provincial capital that Banyoles falls under administratively; provides overlapping but broader municipal services and serves as the regional reference point for service standards and best practices.
• Generalitat de Catalunya: Autonomous government of Catalonia. Provides delegated functions, regional transfers, and policy frameworks under which Banyoles operates. The regional authority that defines the legal and funding context for Catalan municipal governments.

Others

• Diputació de Girona: Provincial council of Girona that provides funding, technical support, and coordination to Banyoles and other Girona-province municipalities. Functions as a key strategic partner and funding source for employment services and tourism promotion.

Regional players

• Ajuntament de Palafrugell: Municipal government of Palafrugell, capital of Baix Empordà county on the Costa Brava (~23,000 residents). Comparable in size and as a Girona-province county capital, with a stronger tourism focus (coastal) versus Banyoles' inland heritage/sports tourism model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/AjBanyoles
• YouTubeyoutube.com/user/CanalBanyoles
• Facebookfacebook.com/ajuntamentdebanyoles
• Instagraminstagram.com/ajbanyoles
• LinkedInlinkedin.com/company/ajuntament-de-banyoles

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ajuntament de Banyoles