Service Experts Heating & Air Conditioning

What Service Experts Heating & Air Conditioning does

Service Experts Heating & Air Conditioning is a residential and commercial HVAC services platform headquartered in Richardson, Texas, and owned by Brookfield Infrastructure Partners. Founded in 1996, the company has built a national footprint of approximately 80 corporate and franchise locations across 31 U.S. states, serving roughly 2,500 homes and businesses daily and over 800,000 customers cumulatively. The company employs between 5,001 and 10,000 people and generates approximately $1 billion in annual revenue. Its Canadian operations were recently rebranded under the Enercare family following consolidation with regional brands including A1 Chesney, McKinley Heating, Rob's Albertan, and Winnipeg Supply.

The company's core product is integrated home services delivery — heating, cooling, plumbing, and electrical — performed by licensed technicians at customer sites. Equipment offerings meet current U.S. Department of Energy SEER2 efficiency standards and integrate smart thermostat, solar, and geothermal technologies. Service Experts monetizes through three layered streams: one-time service and repair fees ($75 to $2,800 per job; $5,000 to $15,000 for new system installations), recurring Maintenance+ membership subscriptions, and the Advantage Program, an equipment leasing model that bundles equipment, installation, annual maintenance, and covered repairs into monthly payments with no upfront cost to the homeowner. The Advantage Program features declining buyout schedules from 100% at year 0 to 5% at 15+ years, creating multi-year contractual lock-in. In 2022, the company acquired Go Solar Power LLC to extend into solar services across seven states.

In late 2025, Service Experts announced a strategic shift from a corporate-owned M&A consolidation model to a franchise growth model, citing elevated valuations and integration challenges in the HVAC sector. Under Brookfield's direction, the company is converting existing corporate centers to franchise ownership while recruiting new franchisees from the HVAC professional and entrepreneur community. Franchisees gain access to 30+ years of operational infrastructure, national supplier agreements, centralized marketing tools, and a technology platform supporting booking, dispatch, and customer management. Early franchise locations include Tulsa, Oklahoma (August 2025), Memphis, Tennessee (January 2026), and Fulshear, Texas (April 2026), with the company targeting 10-20 franchisees by year-end. In January 2026, Service Experts also entered a partnership with Duquesne Light Company and HomeServe to distribute the Advantage Program through utility channels. The company was recognized as No. 104 in Entrepreneur Magazine's 2026 Top New and Emerging Franchises list.

Name

Service Experts Heating & Air Conditioning

Legal name

Service Experts Heating & Air Conditioning LLC

Website

https://serviceexperts.ca

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Service Experts Heating & Air Conditioning is a Brookfield-owned residential HVAC services platform operating approximately 80 corporate and franchise locations across 31 U.S. states, delivering heating, cooling, plumbing, and electrical services through subscription maintenance and equipment leasing programs.

Ownership category

akta.pro rank

Product category

Residential HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220), Appliance Repair and Maintenance (811412)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

HVAC Installation, Service & Repair (IMAIABAA)

akta.pro secondary industries

HVAC Service, Maintenance & Repair (BPABACAA), HVAC & Refrigeration Contracting (IMAFALAB), Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA)

Keywords

• Residential HVAC services
• HVAC repair and installation
• Home plumbing services
• Home electrical services
• HVAC maintenance plans

Headquarters

HQ city

Plano

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Service and Repair Fees: One-time fees charged for HVAC repair, maintenance, installation, plumbing, and electrical services performed at residential and commercial customer locations. Repair costs range from $75 for minor fixes to $2,800 for compressor replacement, with new system installations priced from $5,000 to $15,000.
2. Maintenance+ Membership: Recurring monthly or annual subscription fees from homeowners subscribing to the Maintenance+ membership plan, which provides priority service, discounts, and coverage benefits.
3. Advantage Program (Equipment Leasing): Monthly lease payments from homeowners financing HVAC equipment under the Advantage Program, which bundles equipment, installation, maintenance, and repairs into a single recurring payment with no upfront cost to the customer.
4. Franchise Fees: Fees collected from franchisees who purchase the right to operate Service Experts locations under the company's brand, systems, and national supplier agreements. Franchisees gain access to over 30 years of operational infrastructure.
5. Equipment Sales: Revenue from the sale of HVAC systems, equipment, and related components to residential and commercial customers, both outright and through the Advantage Program lease-to-own structure.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Service Experts Heating & Air Conditioning sells, repairs, and installs heating, ventilation, and air conditioning (HVAC) equipment for residential and commercial customers across approximately 80 locations in 31 U.S. states. The company supplements its core service offerings with the Maintenance+ membership plan for ongoing maintenance and the Advantage Program, an equipment-leasing program that bundles HVAC equipment, installation, annual maintenance, and covered repairs into a single monthly payment with no upfront cost to the homeowner. The company also offers plumbing, electrical, and solar services.

Product overview

Service Experts Heating & Air Conditioning is a residential HVAC service company that operates on a platform-plus-modules architecture. The core platform consists of HVAC, plumbing, and electrical services delivered through approximately 80 corporate and franchise locations across 31 states. The company supplements its core service offerings with two key programs: the Maintenance+™/Maintenance+ Membership, which provides ongoing maintenance plans with priority service and discounts, and the Advantage Program, an equipment leasing initiative that enables homeowners to upgrade HVAC systems without upfront costs. In 2025, the company launched a Franchise Program, allowing independent HVAC operators to join the network under the Service Experts brand with access to national supplier agreements, marketing tools, and operational systems.

Differentiator

Problem solved

Functional benefit

Brands

• Maintenance+™: HVAC maintenance plan with warranty validation, energy efficiency benefits, and system longevity perks including priority service and discounts.
• Advantage™ Program

Products and services

• HVAC Repair Services Repair services for residential heating, ventilation, and air conditioning systems, ranging from $75 for minor fixes to $2,800 for compressor replacement, with $50–$150 after-hours emergency surcharges.
• HVAC System Installation New HVAC system installation services for residential customers, priced from $5,000 to $15,000 depending on equipment efficiency level, capacity, and installation complexity. Equipment meets current Department of Energy SEER2 efficiency standards and supports smart thermostat integration, solar, and geothermal systems.
• Commercial HVAC Services Repair, maintenance, and specialized HVAC services for commercial buildings including offices, retail, and industrial facilities, delivered by certified technicians to maintain optimal building climates.
• Plumbing and Electrical Services Residential plumbing and electrical services delivered as part of Service Experts' comprehensive home services offering alongside HVAC across its service-center network.
• Solar Services Residential solar power services offered through the wholly owned subsidiary Go Solar Power LLC, complementing HVAC offerings with solar-integrated heating and cooling systems.
• Maintenance+ Membership Recurring monthly or annual subscription plan providing homeowners priority service scheduling, discounts on repairs, warranty validation benefits, energy efficiency improvements, and system longevity perks.
• Advantage Program (Equipment Leasing) Monthly equipment-leasing program that enables homeowners to upgrade to high-efficiency HVAC systems with no upfront cost, bundling equipment, professional installation, annual maintenance, and covered repairs into a single recurring payment, with a defined buyout schedule.
• Franchise Program Franchise offering enabling entrepreneurs, HVAC professionals, and independent operators to operate Service Experts locations under the company's brand, systems, and national supplier agreements. Franchisees gain access to operational infrastructure, marketing tools, and the Advantage Program as a delivery channel.

Quantifiable outcome

• Served over 800,000 homes and businesses since 1996
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Duquesne Light CompanycoreStrategic or Co-development Partner · 22 January 2026Duquesne Light Company (DLC) partnered with HomeServe to launch the Advantage Program, an optional lease program enabling homeowners to upgrade to high-efficiency HVAC systems with no upfront costs. The program includes professional installation, annual maintenance, and covered repairs, administered by HomeServe through Service Experts as the equipment lease provider. The initiative addresses financial barriers homeowners face when replacing HVAC systems while helping DLC advance its residential energy efficiency goals.

Scale indicators6 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• Trane Technologies: Global HVAC equipment manufacturer and residential brand owner. Comparable as a broad incumbent in residential heating and cooling; Service Experts installs and services Trane equipment as part of its portfolio.
• Carrier Global Corporation: Global HVAC equipment manufacturer with growing residential services business. Comparable as a broad incumbent in the HVAC value chain, with overlapping service and equipment positioning to Service Experts.
• Comfort Systems USA: Public national HVAC and mechanical services contractor primarily serving commercial and industrial customers. Comparable as a large-scale national HVAC services platform, though more commercial-skewed than Service Experts' residential focus.
• Lennox International: Residential and commercial HVAC equipment manufacturer. Comparable as a broad incumbent; Service Experts sells and services Lennox equipment across its network.
• Neighborly Inc. Parent company of multiple franchise service brands including One Hour, Aire Serv, Mr. Rooter, and Benjamin Franklin Plumbing. Operates the largest residential home services franchise platform in North America, a strategic comparable to Service Experts' franchise build-out.

Direct peers

• HomeServe USA: HomeServe partners with utilities and municipalities to offer residential home repair and HVAC service plans, including the Advantage Program partnership with Service Experts. Operates the recurring membership/utility-partnership model Service Experts is replicating.
• One Hour Heating & Air Conditioning: Neighborly franchise brand offering residential HVAC services under a franchise model, directly comparable to Service Experts' new franchising strategy. Operates a national footprint of locally owned HVAC service centers.
• ARS (American Residential Services): ARS is a leading national provider of residential HVAC, plumbing, and electrical services across the U.S., closely comparable to Service Experts in scale, service mix, and PE-backed ownership. ARS is the most directly comparable residential home services platform.
• Aire Serv: Neighborly franchise brand for residential HVAC, heating, and cooling services. Franchise model and service focus make it a direct comparable to Service Experts' emerging franchise system.

Others

• Watsco: Largest U.S. distributor of HVAC products with strong relationships to contractors. Comparable as an enabling distributor in the same value chain Service Experts operates within; relevant for supplier economics and distribution-channel dynamics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/serviceexperts
• Facebookfacebook.com/105856152447
• LinkedInlinkedin.com/company/service-experts

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Service Experts Heating & Air Conditioning