Benjamin Franklin Plumbing San Francisco

What Benjamin Franklin Plumbing San Francisco does

Benjamin Franklin Plumbing San Francisco is an independently owned and operated franchise location within the Benjamin Franklin Plumbing national network, which is franchised by Benjamin Franklin Franchising SPE LLC, a U.S. limited liability company. The business delivers residential and commercial plumbing services across a broad portfolio covering emergency response (available 24/7), drain cleaning and hydro jetting, sewer line repair and trenchless sewers, water heater installation and repair (including tankless), boilers, leak detection (including slab and pool leaks), piping and repiping, pumps, septic, gas lines, water lines, water treatment, and full fixture installation/repair for faucets, toilets, sinks, showers, bathtubs, bidets, and garbage disposals. The underlying technology is conventional plumbing service equipment — drain cleaning tools, hydro jetting systems, leak detection devices, and standard repair/installation tools — augmented by digital channels (website booking, 24/7 phone at 800-259-7705) rather than proprietary platforms.

The revenue model is professional-services, pay-as-you-go, with quote-based pricing per job; an example review cited $825 for toilet repair/drain cleaning plus toilet rebuild. A Club Membership Program has been layered on to provide priority service and recurring engagement. Go-to-market is direct-to-consumer, targeting residential homeowners as the primary segment with commercial plumbing as a secondary segment. Customer acquisition relies on the national brand (recognized as Forbes' Top Ranked Plumbing Company of 2024), a 4.81-star Google rating aggregated across 118,289 network reviews, a Punctual Plumber Guarantee that pays $5 per minute (up to $300) for late arrivals, a stated Code of Ethics, and an active organic social and content presence on Facebook, Instagram, Twitter/X, YouTube, and an Expert Tips blog plus newsletter. No institutional investment, public listing, or PE backing is identified in the available sources.

Name

Benjamin Franklin Plumbing San Francisco

Legal name

Benjamin Franklin Franchising SPE LLC

Website

https://benfranklinplumbing.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Benjamin Franklin Plumbing San Francisco is an independently owned franchise location of the national Benjamin Franklin Plumbing network, providing 24/7 residential and commercial plumbing services — emergency response, drain/sewer/water-heater work, leak detection, and fixture installation — to local homeowners and businesses under a quote-based professional-services model.

Ownership category

akta.pro rank

Product category

Residential Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Sanitary Services (4950)

akta.pro primary industry

Plumbing Installation, Service & Repair (IMAIABAB)

akta.pro secondary industries

Plumbing & Pipefitting Contracting (IMAFALAC), Mechanical Piping, Pumps & Hydronics Maintenance (BPABACAB), Stormwater Management & MS4 Compliance Services (BPALAMAL)

Keywords

• Residential plumbing services
• Emergency plumbing repair
• Drain cleaning services
• Water heater installation
• Plumbing maintenance

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Plumbing Service and Repair: Revenue generated from providing plumbing repair, installation, and maintenance services to residential and commercial customers. Services include emergency repairs, drain cleaning, water heater services, leak detection, sewer line services, and general plumbing maintenance. Pricing appears to be service-based with quoted estimates for larger jobs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Benjamin Franklin Plumbing San Francisco provides residential and commercial plumbing repair, installation, and maintenance services through an independently owned franchise location backed by the national Benjamin Franklin Plumbing brand. The franchise offers 24/7 emergency plumbing response, drain cleaning and hydro jetting, water heater services, leak detection, sewer line services, piping/repiping, fixture installation and repair (toilets, faucets, sinks, showers, bathtubs, garbage disposals, bidets), gas line services, pump services, septic services, and water treatment services, supported by a punctuality guarantee and a Club Membership Program.

Product overview

Benjamin Franklin Plumbing is a plumbing service company offering a comprehensive portfolio of residential and commercial plumbing services. The company provides emergency response plumbing services available 24/7, along with installation, repair, and maintenance for a wide range of plumbing fixtures and systems including bathtubs, bidets, boilers, drains, faucets, garbage disposals, gas lines, leak detection, outdoor plumbing, piping and repiping, pumps, septic, sewers, showers, sinks, toilets, water heaters, water lines, and water treatment. All locations are independently owned and operated, backed by a national brand with industry-leading guarantees including a punctuality guarantee where they pay $5.00 per minute late (up to $300) if not on time.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Plumbing Services

Quantifiable outcome

• 4.81 star rating from 118,289 Google reviews

Named customers4 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Authority Brands: Authority Brands is a franchisor of home-service brands including Mister Sparky (electrical) and Benjamin Franklin Plumbing itself has historically been associated with similar franchise structures. It represents the same franchise-portfolio model of trusted local service brands under a national framework.
• ServiceMaster Brands: ServiceMaster operates franchised home-services brands (e.g., Merry Maids, Terminix) with a comparable multi-brand, franchise-led model. While not a direct plumbing competitor, it is highly comparable in distribution model and home-services customer acquisition mechanics.
• Neighborly (formerly Dwyer Group): Neighborly is the franchisor umbrella that owns Benjamin Franklin Franchising SPE LLC along with sister home-service franchise brands (Mr. Rooter, One Hour Heating & Air, Aire Serv, etc.). As parent, it sets strategy, capital allocation, and shared services across multiple comparable franchise concepts.

Emerging players

• HomeAdvisor (now Angi): Angi (formerly HomeAdvisor and Angie's List) is a digital marketplace connecting homeowners to local plumbers and other trades. While not a plumbing operator, it competes for the same customer lead flow and shapes price discovery in the residential plumbing category.

Regional players

• Cool Today (and regional plumbing peers): Cool Today and similar regional multi-trade residential service companies (e.g., local plumbing/HVAC combos in the Southeast U.S.) compete for the same homeowner plumbing jobs in their respective geographies. They are comparable in service mix but constrained to a single region.

Direct peers

• Mr. Rooter Plumbing: Mr. Rooter is a national plumbing franchise brand (also under the Neighborly umbrella) operating on the same independently-owned franchise model as Benjamin Franklin. It competes head-to-head in residential plumbing service, drain cleaning, and emergency response with a comparable service catalog.
• ARS / Rescue Rooter: ARS operates Rescue Rooter and other regional plumbing, HVAC, and drain-cleaning brands across the U.S., directly competing for residential and commercial plumbing service jobs. It is comparable in scale, service breadth, and 24/7 emergency response offering.
• Roto-Rooter: Roto-Rooter is the largest North American plumbing and drain-cleaning franchise/service brand, offering emergency and scheduled plumbing across residential and commercial customers with similar 24/7 positioning. It is the most directly comparable competitor to Benjamin Franklin Plumbing in scope, customer base, and brand-led acquisition model.
• One Hour Heating & Air Conditioning: A Neighborly sister brand offering residential HVAC service through independently owned franchisees with the same punctuality/dispatch ethos as Benjamin Franklin Plumbing. Comparable in franchise economics, customer base (homeowners), and brand-led acquisition approach.
• Mister Sparky: Mister Sparky is a national franchise of residential electricians with a parallel 'on-time' guarantee and 24/7 positioning. It is directly comparable in model — trusted-brand, locally-operated trades franchise selling urgent and scheduled in-home services.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/BenFrankPlumber
• YouTubeyoutube.com/channel/UCEb-D2xXGFaUeBKnHuwKDLw/featured
• Facebookfacebook.com/benfranklinplumbingcorp
• Instagraminstagram.com/benfranklinplumbingcorp
• LinkedInlinkedin.com/company/benjamin-franklin-plumbing-san-francisco

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Benjamin Franklin Plumbing San Francisco