Best Friends Vet Care

What Best Friends Vet Care does

Best Friends Veterinary Care is a single-location companion animal hospital operating at 145 Smithtown Boulevard in Nesconset, New York, serving dog and cat owners across the Long Island region. The practice is part of the Suveto Veterinary Health network, with its website and digital marketing managed under the Suveto/InTouch platform. It was co-founded by veterinarians Dr. Amy Maguire and Dr. Regina Glanzberg, who continue to serve as Co-Medical Directors, and operates with a team of approximately 25 staff including six DVMs, six Licensed Veterinary Technicians, six veterinary assistants, three receptionists, and practice management.

The hospital delivers a full general-practice service catalog: wellness examinations, dental care with full-mouth radiographs, AAHA-aligned customized vaccination schedules (including PUREVAX for cats), surgery and spay/neuter, parasite prevention, senior wellness, and end-of-life care. Differentiated clinical offerings include therapeutic laser therapy (photobiomodulation) and Traditional Chinese Veterinary Medicine — acupuncture, acupressure, and Chinese herbal therapies — delivered by a certified TCVM practitioner. A board-certified surgical consultant is contracted for advanced orthopedic and soft tissue procedures, and the practice maintains a referral network with at least seven Long Island emergency and specialty hospitals for after-hours and critical cases.

The business model is fee-for-service professional services: payment is due at time of service, with CareCredit financing available for purchases over $200 and a Pawlicy Advisor integration for pet insurance comparison. GTM is direct-to-consumer through local SEO, an educational blog, a Facebook presence, and PetDesk-powered online appointment booking. There is no disclosed pricing, no public revenue, no funding history, and no operating geography beyond the Nesconset, NY catchment.

Name

Best Friends Vet Care

Legal name

Best Friends Veterinary Care

Website

https://bfvetcare.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Short description

Best Friends Veterinary Care is a single-location companion animal hospital in Nesconset, NY, delivering general-practice veterinary services plus laser therapy and Traditional Chinese Veterinary Medicine to dog and cat owners on Long Island as part of the Suveto network.

Ownership category

akta.pro rank

Product category

Veterinary Hospital Services

NAICS

Veterinary Services (541940)

SIC

Services-Health Services (8000)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industries

Dental & Oral Surgery Veterinary Clinics (HLAMAAAK), Veterinary Rehabilitation, Sports Medicine & Physical Therapy Centers (HLAMACAK)

Keywords

• Veterinary hospital services
• Small animal care
• Pet wellness exams
• Veterinary surgery
• Pet dental care

Headquarters

HQ city

Nesconset

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Veterinary Services: Fee-for-service veterinary care model providing comprehensive medical services to pets including wellness exams, vaccinations, dental care, surgery, laser therapy, acupuncture, and end-of-life care. Payment is due at time of service with financing options available through CareCredit.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Best Friends Veterinary Care is a single-location animal hospital in Nesconset, NY that delivers comprehensive small-animal (dog and cat) medical services to pet owners, including wellness exams, vaccinations, dental care, surgery, parasite prevention, senior wellness, end-of-life care, laser therapy, and Traditional Chinese Veterinary Medicine (TCVM)/acupuncture, with longer appointment times and a team of six veterinarians.

Product overview

Best Friends Veterinary Care is a comprehensive veterinary hospital offering a unified suite of pet healthcare services at their animal hospital in Nesconset, NY. The practice provides core medical services including wellness care, dental care, vaccinations, surgery/spay & neuter, parasite prevention, senior wellness care, and end-of-life care. Additionally, they offer specialized therapeutic services including laser therapy and acupuncture/TCVM (Traditional Chinese Veterinary Medicine). All services are delivered by an experienced team of veterinarians and support staff, with longer appointment times to ensure personalized attention for each pet and client.

Differentiator

Problem solved

Functional benefit

Products and services

• Wellness Care Comprehensive nose-to-tail examinations that track pet health and support early detection and treatment, including physical exams, parasite prevention, screening tests, nutrition counseling, dental assessments, and lifestyle recommendations for pet owners seeking preventive care.
• Dental Care Full-mouth dental exams, dental X-rays, teeth cleaning, treatment of oral diseases, and extractions when needed to maintain pet oral health and prevent systemic health issues, for dog and cat owners.
• Vaccinations Customized vaccination schedules for dogs and cats following AAHA guidelines, including core and noncore vaccines, with the PUREVAX adjutant-free vaccine line available for cats.
• Surgery / Spay & Neuter Spay and neuter surgeries along with soft tissue and orthopedic procedures including bladder stone removal, fracture repair, torn cruciate ligament repair, and surgical biopsies, delivered with support from a board-certified surgical consultant.
• Parasite Prevention Year-round prevention plans covering fleas, ticks, heartworms, and intestinal parasites with customized options including topical treatments, chewable tablets, collars, and injections.
• Senior Wellness Care Specialized care for aging pets including comprehensive exams, mobility and joint health assessments, diagnostic screenings, blood work, urinalysis, blood pressure monitoring, and imaging.
• End of Life Care Compassionate end-of-life services including a private end-of-life suite, dog and cat euthanasia, and pet cremation services with guidance and support for families.
• Laser Therapy Non-invasive photobiomodulation therapy using targeted light energy to relieve discomfort, reduce inflammation, accelerate healing, and improve mobility for conditions such as arthritis, muscle injuries, surgical incisions, and skin conditions.
• Acupuncture / TCVM Traditional Chinese Veterinary Medicine including acupuncture, acupressure, and Chinese herbal therapies provided by certified TCVM practitioner Dr. Katelyn Rooney for pain management, musculoskeletal issues, neurological disorders, digestive disorders, and cancer support.

Quantifiable outcome

• Dental X-rays reveal over 60% of tooth structure lies beneath the gumline, enabling early detection of issues invisible to naked eye
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Suveto Veterinary HealthcoreStrategic or Co-development PartnerBest Friends Veterinary Care is operated as a Suveto Network Hospital. Suveto provides operational support, digital marketing through InTouch Practice Communications, and network affiliation for the veterinary practice. The practice website is maintained as part of the Suveto network.
• Pawlicy AdvisorminorGTM or Marketing PartnerPartnership with pet insurance comparison platform Pawlicy Advisor allows pet owners to compare multiple insurance options side-by-side to choose coverage that fits their pet's needs and budget.
• PetDeskcoreTechnology or IntegrationPetDesk provides online appointment booking platform integrated into the practice website, enabling pet owners to request appointments digitally. Also used for appointment reminders and client communications.
• Dr. Jeffrey Seaman (Board-Certified Surgical Consultant)coreImplementation/ SI/ Consulting PartnerBoard-certified surgical consultant provides advanced surgical procedures including orthopedic surgery (fracture repair, torn cruciate ligament) in addition to soft tissue surgeries, expanding the range of surgical services available at the practice.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Regional players

• Veterinary Emergency Group (VEG): Emergency veterinary hospital chain explicitly named in Best Friends' referral network. Comparable as a veterinary services operator on Long Island but focused on emergency care, not GP.

Broad incumbents

• Banfield Pet Hospital: Nation's largest GP veterinary practice chain, located inside PetSmart stores. Competes in primary care/wellness but with a high-volume, lower-touch model distinct from Best Friends' premium positioning.
• BluePearl Pet Hospital: Specialty and emergency veterinary hospital chain (also Mars Petcare). Overlaps with Best Friends only at the specialty/emergency tier but is part of the same referral ecosystem on Long Island.
• Petco Veterinary Services: Veterinary clinic network operating inside Petco retail locations, offering GP and wellness services. Competes for the same Long Island pet-owner wallet with a retail-anchored model.
• VCA Animal Hospitals: Large multi-specialty veterinary hospital network (owned by Mars Petcare) offering GP plus specialty/emergency services. Broader incumbent peer with overlapping GP service lines in many US markets.

Direct peers

• Petfolk: Veterinary care startup offering GP appointments with extended visit times, transparent pricing, and tech-forward booking — directly comparable to Best Friends' positioning and GTM motion.
• Small Door Veterinary: Membership-based primary care veterinary practice with extended appointment times, modern facilities, and concierge-style service. Closely comparable to Best Friends' emphasis on personalized, unhurried care.
• Suveto Veterinary Health: The parent network operating Best Friends as one of its hospital locations. Other Suveto network hospitals share the same operational model, branding support, and digital infrastructure, making them the closest functional peers.
• Bond Vet: Modern, design-forward GP and urgent care veterinary clinic chain emphasizing longer appointments, transparent pricing, and tech-enabled booking. Directly comparable positioning to Best Friends' premium-service GP model.
• CityVet: Multi-location companion animal GP clinic chain offering wellness, surgery, and dental services with a community-clinic feel — comparable in service mix and local-practice positioning to Best Friends.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/BFVetcare
• LinkedInlinkedin.com/company/best-friends-vet-care

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Best Friends Vet Care