B-It Consulting GmbH
B-IT Consulting GmbH is a Vienna-headquartered Austrian managed IT services provider offering proprietary private cloud hosting, tiered IT support, security, and DSGVO/NIS2 compliance consulting to SMBs and mid-market firms across Austria.
- Company typePrivate
- Founded-
- HeadquartersVienna, Austria
- Headcount1–10
- GTM typeB2B
- OfferingServices
What B-It Consulting GmbH does
B-IT Consulting GmbH is a Vienna-headquartered Austrian managed IT services provider (IT-Systemhaus) that delivers IT support, private cloud infrastructure, and security services to small and mid-sized businesses throughout Austria. Operating from its headquarters at Handelskai 388/552 in Vienna's 2nd district, the company employs 22 certified specialists with over 15 years of average IT experience and is led by Managing Director and sole shareholder Lukas Zügner. The company is structured as an Austrian private limited company (GmbH), independently held with no external investors, parent organization, or subsidiaries.
The core technical asset is the proprietary B-IT PrivateCloud, hosted in the company's own Vienna data center with redundant power and cooling, biometric access control, and 24x7 multi-layer monitoring. Supporting services include four tiers of IT support (Break Fix, Reactive, Proactive, Managed), security modules (B-IT Clientprotection endpoint antivirus, Mailprotection spam filtering, Patchmanagement, Webfilter proxy, and Onlinebackup offsite storage), mobility and home-office solutions, and IT consulting covering DSGVO and NIS2 compliance. Vendor partnerships with Microsoft, VMware (VCSP Silver, VVAR), Dell, Cisco, Fortinet, Barracuda, Bitdefender, 3CX, and Symantec provide the underlying technology stack.
Revenue is generated through a mix of recurring managed-service subscriptions (Levels II–IV), pay-per-incident break-fix support, hardware/software resale, and subscription cloud hosting. Distribution is direct — a hotline connecting customers immediately to technicians, TeamViewer-based remote support, and on-site service across Austria — supplemented by the company website and inbound email inquiries. The target customer base spans Austrian SMBs and mid-market firms across professional services (law, tax, consulting, engineering), manufacturing, hospitality, real estate, agriculture, and research.
B-It Consulting GmbH firmographics
Firmographics- Name
- B-It Consulting GmbH
- Legal name
- B-IT Consulting GmbH
- Website
- https://b-it.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- B-IT Consulting GmbH is a Vienna-headquartered Austrian managed IT services provider offering proprietary private cloud hosting, tiered IT support, security, and DSGVO/NIS2 compliance consulting to SMBs and mid-market firms across Austria.
- Ownership category
- akta.pro rank
B-It Consulting GmbH industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Facilities Support Services (561210)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Service Desk & ITSM Outsourcing (BPAEAMAF)
- akta.pro secondary industries
- End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE), Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ), IT Service Desk & End-User Support (L1/L2) (BPAAACAA), Server Management, Orchestration & BMC/Remote Admin Systems (HDACABAK)
Keywords
Where B-It Consulting GmbH is headquartered
LocationHeadquarters
- HQ city
- Vienna
- HQ country
- Austria
- HQ region
- Europe
Offices1 record
Markets served
B-It Consulting GmbH business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Managed IT Services (Tiered Levels): Four service tiers: (I) Break Fix - pay-per-incident; (II) Reactive - monitoring with fixed monthly fee plus incident hours; (III) Proactive - full responsibility for stable IT operations with planned measures; (IV) Managed - full IT outsourcing with complete responsibility and fixed monthly retainer, potentially including hardware/software costs.
- Remote Support: Immediate technician support via phone or TeamViewer remote access.
- Private Cloud / Hosting: Cloud services including Microsoft Exchange email, data storage, web services, collaboration tools, infrastructure and database solutions, and dedicated server/storage environments. Billed as part of managed service tiers or standalone.
- Hardware and Software Sales: Sale and supply of IT hardware and software, potentially bundled into managed service contracts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Level I - Break Fix: Pay as you need for IT support, no base fee. |
| Hybrid | Monthly | Level II - Reactive: Monitoring with small base fee and monthly hours for error resolution. |
| Subscription | Monthly | Level III - Proactive: B-IT responsible for stable IT operations, standardization focus. |
| Subscription | Monthly | Level IV - Managed: Full IT outsourcing with complete B-IT responsibility. |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels4 records
B-It Consulting GmbH product offering
Product offeringCore offering
B-IT Consulting GmbH is an Austrian managed service provider operating its own data center in Vienna, delivering private cloud hosting, tiered IT support (break-fix to fully managed), proactive monitoring, cybersecurity, and IT consulting services to businesses throughout Austria. Their B-IT PrivateCloud guarantees Austrian data residency for email, storage, and server infrastructure, supported by 22 certified specialists providing remote and on-site support.
Product overview
B-IT Consulting GmbH is an Austrian managed service provider offering a unified IT support and cloud services portfolio. The core offering centers on the B-IT Private Cloud—a private hosting platform providing Microsoft Exchange email, secure data storage, and complete server/storage infrastructure with data guaranteed to stay in Vienna, Austria. Supporting services include four-tier IT support levels (Break-Fix through Fully Managed), proactive maintenance and monitoring, IT consulting for security and compliance (DSGVO, NIS2), and mobile/home office solutions. Add-on security modules include Clientprotection (endpoint antivirus), Mailprotection (spam filtering), Patchmanagement (update handling), Webfilter (proxy security), and Onlinebackup (off-site data protection). All services are delivered by a team of 22 certified specialists with remote support, optional on-site service, and 24/7 availability options.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 24x7 monitoring detects and resolves issues before they impact business operations
- +1 more outcomes
Companies that use B-It Consulting GmbH
Customer profileNamed customers11 records
Segments5 records
Ideal customer profiles3 records
B-It Consulting GmbH technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
B-It Consulting GmbH partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- MicrosoftcoreLong-term partnership with Microsoft for providing Microsoft Exchange, Office 365, Microsoft Azure, Windows Server, Microsoft SQL Server, and Hyper-V virtualization solutions to clients.
- VMwarecoreVMware partner holding VCSP Silver Partner status and VVAR (VMware Verified Reseller) designation. Provides vSAN, vSphere, and Horizon solutions.
- 3CXcore3CX partner providing IP telephony and virtual communication solutions.
- BarracudacoreCertified Barracuda partner providing network security, firewall, and web gateway solutions.
- DellcoreDell partner for server and storage hardware solutions.
- CiscocoreCisco partner providing switches, routers, firewalls, web gateways, and WLAN solutions.
- FortinetcoreLong-term cooperation partner for network security solutions as mentioned on the About Us page.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
B-It Consulting GmbH competitors and assessment
Company assessmentBroad incumbents
- CANCOM Austria: Austrian arm of CANCOM SE, a leading German managed services and cloud provider; comparable multi-tier managed services and cloud portfolio targeting mid-market Austrian customers.
- Atos Austria: Global IT services provider with Austrian operations delivering managed infrastructure, workplace and cloud services; serves many of the same enterprise and mid-market customers in Austria.
- Computacenter Austria: Austrian operation of UK-headquartered Computacenter, providing managed workplace, datacenter and cloud services to enterprise customers with similar vendor ecosystem (Microsoft, Cisco, VMware).
- Kapsch BusinessCom: A major Austrian ICT services provider (part of the Kapsch Group) offering managed services, cloud, workplace and security solutions to enterprise and mid-market across Austria; broader portfolio and much larger scale than B-IT but overlapping service lines.
- Axians (Vinci Energies) Austria: Austrian ICT services business of Vinci Energies' Axians brand, offering managed IT, cloud and workplace services to enterprise and public sector; competes for the same regional IT outsourcing deals at larger scale.
- Arvato Systems (Bertelsmann) Austria: International IT services provider within Bertelsmann group offering managed services and cloud infrastructure; overlaps with B-IT in mid-market IT outsourcing and data center services across DACH.
- Bechtle AG: Large German-headquartered IT system house and managed service provider with significant Austrian operations; offers the same multi-vendor managed IT stack (Microsoft, VMware, Cisco) to SMB and enterprise customers.
- T-Systems Austria: Austrian subsidiary of Deutsche Telekom's T-Systems, providing IT outsourcing, managed services and cloud to enterprise and public sector; competes for the same Austrian IT services wallet but at significantly larger scale.
Regional players
- Globe IT Services (or comparable Vienna-based regional MSP): Small-to-mid sized Vienna-based managed service provider offering comparable IT outsourcing, cloud and helpdesk services to Austrian SMBs — directly comparable scale and customer profile.
Direct peers
- ACP IT Solutions GmbH: Austrian IT system house and managed service provider headquartered in Vienna, offering similar end-to-end IT services (cloud, security, managed support) to SMB and mid-market customers across Austria — directly comparable scale and target market to B-IT Consulting.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
B-It Consulting GmbH social profiles
Digital presenceB-It Consulting GmbH financial estimates
Financial estimateRevenue estimate
Valuation estimate
B-It Consulting GmbH leadership team
Management profileNumber of profiles
Profiles1 record
B-It Consulting GmbH funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
B-It Consulting GmbH M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about B-It Consulting GmbH
What does B-It Consulting GmbH do?
B-IT Consulting GmbH is an Austrian managed service provider operating its own data center in Vienna, delivering private cloud hosting, tiered IT support (break-fix to fully managed), proactive monitoring, cybersecurity, and IT consulting services to businesses throughout Austria. Their B-IT PrivateCloud guarantees Austrian data residency for email, storage, and server infrastructure, supported by 22 certified specialists providing remote and on-site support.
Is B-It Consulting GmbH a public or private company?
B-It Consulting GmbH is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was B-It Consulting GmbH founded?
B-It Consulting GmbH was founded in -1. It employs 1 to 10 people.
Where is B-It Consulting GmbH based?
B-It Consulting GmbH is headquartered in Vienna, Austria, in the Europe region.
How does B-It Consulting GmbH make money?
Four revenue lines are on record. Managed IT Services (Tiered Levels) is the primary driver. The others are remote Support, private Cloud / Hosting and hardware and Software Sales.
Who are B-It Consulting GmbH's main competitors?
Broad incumbents on record are CANCOM Austria, Atos Austria, Computacenter Austria, Kapsch BusinessCom, Axians (Vinci Energies) Austria, Arvato Systems (Bertelsmann) Austria, Bechtle AG and T-Systems Austria. Globe IT Services (or comparable Vienna-based regional MSP) is listed as a regional player. ACP IT Solutions GmbH is listed as a direct peer.
Does B-It Consulting GmbH have an API?
No public API is recorded for B-It Consulting GmbH.
What industry is B-It Consulting GmbH in?
B-It Consulting GmbH's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAF, Service Desk & ITSM Outsourcing, with a secondary code of BPAEAMAE, End-User Computing Outsourcing (EUC / Desktop Services). Its NAICS code is 54151 and its SIC code is 7370.