Bonneville County Sheriff's Office

What Bonneville County Sheriff's Office does

Bonneville County Sheriff's Office (BCSO) is the statutory county government law enforcement agency serving Bonneville County, Idaho, headquartered at 605 N. Capital Ave, Idaho Falls. The agency provides 24/7 patrol coverage across 1,900 square miles for eight municipalities (Idaho Falls, Ammon, Iona, Irwin, Ririe, Swan Valley, Ucon) and unincorporated county areas, with a complement of 86 sworn deputies and specialized units (SWAT, Bomb Squad with Idaho Falls PD, Dive Team, Drone Team, K-9, Bike Team, Honor Guard, CERT) plus school resource officers and community programs (Explorer Post 117, Teen Career Camp, Search and Rescue volunteers). Operational infrastructure includes a 533-bed detention facility at 900 Environmental Way, a Driver's License Division at 254 E. St., and field offices in Ammon and Swan Valley.

The agency's service stack spans 17 named products, including patrol and investigations, jail detention and rehabilitation (Wood Court, Work Release, PREA compliance), civil process execution, driver's license and concealed weapons permit issuance, sex offender registry management (OffenderWatch), public records and crash reports (JustFOIA, CRASHDOCS), online crime reporting (Coplogic), public transparency dashboards (Socrata Public Safety Incident Map), and the Idaho Sheriff Connect mobile application (developed by TheSheriffApp.com/OCV) launched in December 2024. Inmate communications run on Viapath (digital mail) and Telmate (video visitation), with ACCESScorrections handling inmate account deposits. Mass emergency notifications are delivered through AlertSense via the Bonneville County Emergency Communication Center (BCECC). The agency is led by elected Sheriff Samuel Hulse.

BCSO is funded through Bonneville County general fund appropriations and taxpayer dollars rather than commercial revenue. Supplemental transaction-based revenue is nominal and dispersed, consisting of statutory fees such as a $10 sheriff's bond fee, $45–$60 civil process service fees, $10 jail medical/dental visits, and driver's license/CWP fees set by Idaho Transportation Department. As a government entity, the agency has no private shareholders, equity funding, or commercial capital structure; technology and service partners function as procurement or integration counterparts rather than equity participants.

Name

Bonneville County Sheriff's Office

Legal name

Bonneville County Sheriff's Office

Website

https://bonnevillesheriff.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Bonneville County Sheriff's Office is a county government law enforcement agency providing 24/7 patrol, 533-bed jail detention, specialty tactical teams, driver's license services, and civil process across 1,900 square miles in Bonneville County, Idaho, funded by taxpayer appropriations.

Ownership category

akta.pro rank

Product category

Law Enforcement and Public Safety Services

NAICS

Police Protection (922120), Police Protection (92212)

akta.pro primary industry

State/Provincial Corrections, Probation & Parole Administration (BPAIABAF)

Keywords

• Law enforcement services
• Jail detention operations
• Civil process serving
• Driver license services
• Search and rescue

Headquarters

HQ city

Idaho Falls

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Public Tax Funding: Government agency funded primarily through taxpayer dollars and county budget allocations. Revenue comes from general fund appropriations, not commercial revenue generation.
2. Jail Services and Fees: Collection of various fees including Sheriff's bond fees ($10 per bond), civil process service fees ($45-$60), and garnishment fees. Commissary sales and services to inmates generate modest revenue through inmate account deposits.
3. Driver's License and Permit Fees: Fees collected for driver's license issuance, ID cards, and concealed weapons permits (CWP) processed through the Driver's License Division in partnership with Idaho Transportation Department.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

The Bonneville County Sheriff's Office is a county government law enforcement agency providing patrol, criminal investigations, 911 emergency dispatch, and specialty team response (SWAT, K-9, Dive, Drone, Bomb Squad) across 1900 square miles of Bonneville County, Idaho. It also operates a 533-bed county jail offering inmate housing, work release, rehabilitation programs, and digital visitation/mail services, while issuing driver's licenses, concealed weapons permits, processing civil papers, and managing the sex offender registry.

Product overview

The Bonneville County Sheriff's Office operates as a public safety agency providing law enforcement and correctional services across 1900 square miles of Bonneville County, Idaho. The organization offers a unified suite of services centered around its 533-bed detention facility and patrol operations, supplemented by specialty teams (SWAT, Dive Rescue, K-9, Drone, Bomb Squad), driver license services, civil process handling, and community programs including youth explorer and teen career camps. Technology-enabled services include an AlertSense-powered emergency notification system, a custom mobile app (Idaho Sheriff Connect) for community engagement and crime reporting, digital inmate communication through Viapath/Telmate platforms, an online crime reporting portal via Coplogic, and a public transparency portal powered by Socrata. These interconnected services work together under a unified command structure to serve the cities of Idaho Falls, Ammon, Iona, Irwin, Ririe, Swan Valley, and Ucon.

Differentiator

Problem solved

Functional benefit

Products and services

• Bonneville County Jail County jail facility with 533-bed operational capacity providing inmate housing, medical and food services, work release and work detail programs, and the Wood Problem-Solving Court rehabilitation program for substance abuse and mental health treatment.
• Inmate Visitation Services Onsite and remote video visitation services for inmates using the Telmate platform, with free 30-minute local visits and remote video call capabilities for family and friends.
• Inmate Mail Services Digital mail processing through Viapath (Earth Class Mail) with scanned correspondence delivered to inmate tablets, along with approved book and magazine delivery from vetted vendors.
• Inmate Commissary and Account Services Inmate financial account management through ACCESScorrections.com enabling deposits for commissary purchases, medical and dental care payments, and indigent inmate support.
• Online Crime Reporting Digital crime reporting platform via Coplogic for non-emergency incidents not in progress, supporting over 20 incident categories including theft, vandalism, suspicious activity, and traffic complaints.
• Sex Offender Registry Services

Quantifiable outcome

• 533-bed jail capacity serving the county with expanded work release and rehabilitation programs
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature3 records

Partnerships

16 partnerships are on record, tiered core and minor.

• East Idaho Crime StopperscoreGTM or Marketing PartnerAnonymous reporting system for criminal activity allowing citizens to submit tips online at www.IFcrime.org or via P3tips mobile app with potential monetary rewards for information leading to arrests and convictions.
• Idaho Falls Police DepartmentcoreTechnology or IntegrationMulti-agency Bomb Squad partnership with Idaho Falls Police Department, providing hazardous/explosive materials response capability for the entire Eastern Idaho region.
• Tri-County Sheriff's AssociationcoreStrategic or Co-development PartnerCooperative investigation partnership utilizing uninvolved neutral agencies for in-custody death investigations and critical incidents to ensure impartial review.
• Internet Crimes Against Children (ICAC) Task ForcecoreStrategic or Co-development PartnerDetectives Division partnerships with ICAC task force for investigating internet-facilitated crimes against children, providing specialized resources and coordination.
• East Idaho Critical Incident TeamcoreStrategic or Co-development PartnerRegional partnership with other law enforcement agencies for investigating critical incidents, providing neutral third-party investigative resources.
• Idaho Operation LifesaverminorGTM or Marketing PartnerRail safety education partnership coordinating presentations and events to educate the community on rail crossing safety awareness.
• National Rail Safety AllianceminorGTM or Marketing PartnerNational partnership for rail crossing safety education and community awareness programs.
• Idaho Falls Community Hospital (IFCH)coreImplementation/ SI/ Consulting PartnerDeputies assigned for hospital security and emergency response; collaborative investigation when threats are called in to the hospital facility.
• Idaho State Department of Parks and Recreation (IDPR)coreStrategic or Co-development PartnerPartnership for water safety education, OHV/ATV safety training and registration, snowmobile safety, and trail map coordination. BCSO and IDPR team up for OHV safety training programs.
• AlertSensecoreTechnology or IntegrationEmergency notification system provider powering the BCECC mass notification service for real-time emergency alerts and community notifications to county residents.
• TheSheriffApp.com (OCV, LLC)coreTechnology or IntegrationMobile app developer specializing in apps for sheriffs' offices and public safety organizations. Developed Idaho Sheriff Connect app for BCSO and Idaho Sheriff's Association.
• Viapath (Telmate)coreTechnology or IntegrationMail processing company providing digital inmate mail scanning and delivery via Viapath tablets; customer support for inmate communication services.
• ACCESScorrections.comcoreTechnology or IntegrationOnline and phone service for depositing money to inmate accounts for commissary purchases, dental care, and medical clinic visits.
• Domestic Violence and Sexual Assault Center (DVSAC)coreImplementation/ SI/ Consulting PartnerResource partner providing support services to victims of domestic violence, sexual assault, and other violent crimes with 24-hour crisis line.
• Center for HopecoreImplementation/ SI/ Consulting PartnerSubstance abuse resource for people struggling with addictions located at 530 E. Anderson, Idaho Falls, ID, supporting jail rehabilitation programs.
• Behavioral Health Crisis Center of East IdahocoreImplementation/ SI/ Consulting PartnerMental health crisis resources at 1650 N. Holmes Ave, Idaho Falls, ID, supporting deputies with CIT training and crisis intervention.

Scale indicators7 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Jefferson County Sheriff's Office: Neighboring eastern Idaho sheriff's office in the Idaho Falls metropolitan region. Comparable county-level law enforcement agency with similar operational scope and regional partnership opportunities.
• Twin Falls County Sheriff's Office: Southern Idaho sheriff's office serving Twin Falls County. Comparable as a county-level law enforcement agency with similar mid-sized operational scope, jail operations, and specialty team deployment.
• Bingham County Sheriff's Office: Neighboring eastern Idaho sheriff's office with similar geographic and demographic profile. Directly comparable as a county-level law enforcement agency serving a mix of small cities and rural areas under the same Idaho statutes.
• Bannock County Sheriff's Office: Idaho sheriff's office serving Bannock County (Pocatello area). Comparable as a county-level law enforcement agency with jail operations, civil process, and specialty teams operating under identical state legal framework.
• Ada County Sheriff's Office: Idaho's largest county sheriff's office serving Boise and Ada County. Directly comparable as a county-level law enforcement agency operating patrol, jail, civil process, and specialty teams under the same state statutory framework as Bonneville County.
• Madison County Sheriff's Office: Neighboring eastern Idaho sheriff's office serving Madison County (Rexburg area). Directly comparable as a county-level law enforcement agency with similar scale, rural-urban mix, and partnership potential through the Tri-County Sheriff's Association.
• Idaho Falls Police Department: Municipal police department serving Idaho Falls, the largest city in Bonneville County. Comparable as a primary law enforcement partner operating in the same jurisdiction with multi-agency partnerships including Bomb Squad and emergency dispatch coordination.
• Canyon County Sheriff's Office: Neighboring Idaho sheriff's office serving Canyon County in the Boise metro area. Comparable in scope (county-level law enforcement, jail operations, civil process) and regulatory framework, with similar scale and rural-urban mix.

Broad incumbents

• Salt Lake County Sheriff's Office: Much larger Utah sheriff's office serving the Salt Lake City metro area. Comparable as a county-level law enforcement agency but operates at substantially greater scale with a wider portfolio of services across an urbanized jurisdiction.
• Spokane County Sheriff's Office: Pacific Northwest sheriff's office serving Spokane County, Washington. Comparable as a regional county-level law enforcement agency with jail, civil process, and specialty team operations, though serving a larger metropolitan area.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/bonnevillecso
• YouTubeyoutube.com/channel/UCqoqAIiT7wTmHvdYzfW-a0A
• Facebookfacebook.com/bonnevillecountysheriff
• LinkedInlinkedin.com/company/bonneville-county-sheriff-s-office
• Instagraminstagram.com/bonnevillesheriff

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

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Frequently asked questions about Bonneville County Sheriff's Office