Fixshop

What Fixshop does

Fixshop operates as Brighton Phone Repair, a single-location consumer electronics repair service based in Brighton & Hove, United Kingdom. The business specializes in same-day and next-day repairs for mobile phones and tablets, with an explicit focus on iPhone and Samsung Galaxy devices. Core services include screen replacement, battery replacement, charging port repair, and camera repair, executed in-store using genuine-grade aftermarket replacement parts with a warranty included on completed work. Pricing is transparent and model-specific, with example starting prices of £99 for an iPhone 11 screen and £149 for a Samsung Galaxy S21 screen, covering parts, labour, testing, and VAT with no hidden fees. A deposit-based booking system secures parts ordering and is credited against the final invoice.

The company's go-to-market is direct-to-consumer and entirely local. Customers interact via a multi-step web-based booking system, by phone, or by email, then drop off devices at the central Brighton storefront on Sillwood Terrace (Unit 1b, 1a Sillwood Terrace, BN1 2LR) and collect same or next day. Marketing is driven by SEO-optimized content targeting Brighton-specific repair queries (iPhone screen repair Brighton, Samsung screen repair Brighton, iPhone battery replacement Brighton, phone repair Brighton), supplemented by direct contact channels. Repairs are typically completed within one to two hours when parts are in stock, supporting the local convenience proposition.

Fixshop is privately held, independently operated, and shows no evidence of external investment, parent company ownership, or institutional backing. No management team, subsidiaries, funding rounds, partnerships, or awards are disclosed in the source data. The business is classified as operating with no app, no API, no AI/ML capabilities, and no disclosed revenue or headcount figures. Its operational scope is a single UK geography (Brighton & Hove), and its customer base is exclusively individual consumers on a transactional basis with no enterprise or B2B channel identified.

Name

Fixshop

Legal name

Brighton Phone Repair

Website

https://brightonphonerepair.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Fixshop, operating as Brighton Phone Repair, is a single-location consumer electronics repair service in Brighton & Hove, UK, offering same-day screen, battery, charging port, and camera repairs primarily for iPhone and Samsung devices to local individual consumers.

Ownership category

akta.pro rank

Product category

Consumer Electronics Repair Services

NAICS

Personal and Household Goods Repair and Maintenance (8114)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Consumer Device Repair Services (Phones, Tablets, PCs) (CRACAJAA)

Keywords

• Phone screen repair
• Smartphone battery replacement
• Mobile device repair
• IPhone repair service
• Samsung Galaxy repair

Headquarters

HQ city

Brighton

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Phone and Tablet Repair Services: One-time transaction-based repair services for mobile devices including screen replacement, battery replacement, charging port repair, and camera repair. Customers pay a deposit to secure booking, with final price confirmed after device inspection and deducted from total cost.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Fixshop, trading as Brighton Phone Repair, runs a single Brighton storefront that provides in-store same-day and next-day repair services for mobile phones and tablets, principally iPhone and Samsung Galaxy devices. The core services are screen replacement, battery replacement, charging port repair, and camera repair, delivered via a deposit-secured online booking and drop-off workflow with transparent, model-specific pricing that includes parts, labour, testing and VAT, and a warranty on completed work.

Product overview

Fixshop operates as Brighton Phone Repair, a single-location phone and tablet repair service in Brighton & Hove, UK. The core offering consists of screen repair, battery replacement, charging port repair, and camera repair services primarily for iPhone and Samsung Galaxy devices. Repairs are performed in-store with same-day or next-day turnaround. The company uses an online booking system for quote requests and drop-off scheduling. Services include a warranty on repairs, transparent model-specific pricing, and a deposit-based booking system.

Differentiator

Problem solved

Functional benefit

Products and services

• iPhone Screen Repair In-store screen replacement service for cracked, shattered, or unresponsive iPhone displays, using genuine-grade aftermarket screens with clean fitment and testing. Most repairs are completed the same day, often within 1–2 hours, with a warranty included.
• Samsung Galaxy Screen Repair In-store screen replacement service for Samsung Galaxy phones with cracked or damaged displays, using genuine-grade aftermarket parts with consistent fitment and testing. Most repairs are completed the same or next day with warranty included.
• iPhone Battery Replacement In-store iPhone battery replacement service for defective or degraded batteries. Customers book through the online system, drop off at the Brighton storefront, and most replacements are completed the same day with warranty included.
• Charging Port Repair In-store charging port repair service for iPhones and other mobile devices that are not charging reliably. Customers book through the website, drop off at the Brighton store, and collect once repaired, with warranty included.
• Camera Repair In-store front and rear camera repair service for mobile phones with damaged or malfunctioning cameras. Customers book online, drop off at the Brighton storefront, and collect the repaired device with warranty included.
• Brighton Storefront Drop-off Repair Service In-person drop-off and collection service for phone and tablet repairs at the Brighton storefront on Western Road. A deposit secures the booking and parts order for the specific device and is credited toward the final quoted price after inspection.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators2 records

Recent moves3 records

Direct peers

• uBreakiFix (Asurion): Largest dedicated phone repair franchise in the US, now owned by Asurion. Offers same-day screen, battery, and component repairs for iPhone, Samsung, Google, and other OEMs — the same core offering as Fixshop, with substantially greater scale.
• iSmash: UK-based phone and tablet repair chain offering screen, battery, and charging port repairs with same-day service in high-street and mall locations. Directly competes with Fixshop on the same repair categories and consumer base, differentiated by multiple UK store locations.
• The Big Phone Store: UK-based phone repair and refurbished device retailer offering walk-in screen and battery repairs. Comparable DTC smartphone repair business model, also serving UK consumers with same-day local service.
• Timpson Mobile Repair: UK high-street service chain (typically co-located with shoe repair and key-cutting kiosks) offering smartphone screen and battery repairs. Comparable business model delivering in-person, same-day phone repair to UK consumers.
• Geex: UK mobile device repair network providing on-demand and in-store phone and tablet repairs. Operates a similar direct-to-consumer model with same-day turnaround and a multi-device scope (iPhone, Samsung, iPad).

Broad incumbents

• Currys: UK's largest electronics retailer with in-store and 'Team Knowhow' repair services covering phones, tablets, and other consumer electronics. A broader incumbent whose repair offering competes for the same consumer footfall.
• Carphone Warehouse: Large UK mobile phone retailer that offers repair services alongside device sales. Represents a broader incumbent with overlapping smartphone repair services but operating across a much wider product portfolio.
• SquareTrade (Allstate Protection Plans): Device protection and extended warranty provider that operates its own repair service network. Adjacent competitor in the consumer device repair space, with brand-backed credibility and broader warranty bundling.
• Samsung Care / Samsung Experience Stores: Manufacturer's own service channel for Galaxy devices, including in-warranty and out-of-warranty repairs with OEM parts. A direct competitor for Samsung-branded repairs that Fixshop handles.
• Apple Authorised Service Providers: Manufacturer-backed repair network using genuine OEM parts and preserving warranty coverage. Competes with Fixshop for iPhone screen and battery replacements with the credibility of official authorisation, particularly relevant for in-warranty customers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/fixshop

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fixshop