Broad Street Love
Broad Street Love is a Philadelphia 501(c)(3) nonprofit that operates a single-site Hospitality Center providing meals, clothing, personal care, mail, medical, and legal services to approximately 400 guests daily experiencing poverty and homelessness, funded through individual donations, corporate sponsorships, and in-kind contributions.
- Company typePrivate
- Founded2005
- HeadquartersPhiladelphia, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Broad Street Love does
Broad Street Love is a Philadelphia-based 501(c)(3) nonprofit founded in 2005 that operates a single-site Hospitality Center at 315 S. Broad Street serving individuals experiencing deep poverty and homelessness. The organization rebranded from Broad Street Ministry to Broad Street Love in May 2024 to reflect an expanded service mission built around a "Radical Hospitality" philosophy. In 2024 it served approximately 400 guests daily, providing 865,800 meals, 147,450 clothing items, 671,030 personal care items, mail services to 3,600+ addresses, and concierge coordination for 23,770 guests.
The service portfolio is anchored by an on-site medical clinic operated in partnership with Philadelphia FIGHT, an on-site legal clinic run with the Homeless Advocacy Project, a Community Hygiene Truck deployed with Trinity Health, clothing selection with The Wardrobe, and food sourcing supported by Carversville Farm Foundation. A 19-member board drawn from Philadelphia's corporate, legal, healthcare, and nonprofit sectors provides governance and fundraising oversight. The organization is led by CEO Otis Hackney, who assumed the role on May 12, 2026, succeeding Laure Biron.
Revenue is generated through individual donations, corporate sponsorships (including Morgan Lewis as the 2026 Be Our Guest Gala presenting sponsor), in-kind contributions of goods and services, and special events. The annual gala targets approximately $160,000 in proceeds. The organization employs approximately 18 staff and does not publicly disclose full financials.
Broad Street Love firmographics
Firmographics- Name
- Broad Street Love
- Legal name
- Broad Street Love
- Website
- https://broadstreetlove.org
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Broad Street Love is a Philadelphia 501(c)(3) nonprofit that operates a single-site Hospitality Center providing meals, clothing, personal care, mail, medical, and legal services to approximately 400 guests daily experiencing poverty and homelessness, funded through individual donations, corporate sponsorships, and in-kind contributions.
- Ownership category
- akta.pro rank
Broad Street Love industry classification
Industry- Product category
- Social Services (Homeless and Poverty Services)
- NAICS
- Community Food Services (624210), Community Food and Housing, and Emergency and Other Relief Services (6242)
- SIC
- Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Community Centers & Neighborhood Support Services (BPAGAEAL)
Keywords
Where Broad Street Love is headquartered
LocationHeadquarters
- HQ city
- Philadelphia
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Broad Street Love business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Others
Revenue model
- Individual Donations: Individual gifts are accepted as one-time donations or monthly recurring contributions. Donors can give via website, mail, donor advised fund, or stock. The organization runs monthly sustaining supporter programs.
- Corporate Sponsorships: Corporate partnerships including meal sponsorships, kitchen takeovers, gala sponsorships, and participation in the Hospitality & Corporate Council. Sponsors provide financial support and in-kind contributions.
- In-Kind Donations: Accepts donations of food, clothing, and personal hygiene products. Clothing donations are routed through The Wardrobe partnership.
- Special Events: Annual Be Our Guest Gala generates sponsorship revenue, ticket sales, and auction donations. Goal of approximately $160,000 from gala activities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Individual Donations - One-time or Recurring |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
Broad Street Love product offering
Product offeringCore offering
Broad Street Love provides free, in-person stabilizing services to individuals experiencing deep poverty in Philadelphia from a single walk-in hub at 315 S. Broad Street. Its integrated service portfolio includes daily chef-prepared meals, a secure mailing address, a clothing boutique, personal care and hygiene distribution, on-site medical and behavioral health services, free legal clinics, spiritual care, and personalized concierge case management. The organization is funded entirely by charitable contributions and does not charge guests for any service.
Product overview
Broad Street Love is a nonprofit social services organization offering a suite of interconnected stabilizing services to individuals experiencing deep poverty in Philadelphia. The core service portfolio includes a daily Meals Program (chef-prepared lunches served restaurant-style to 300+ guests), a Mail Program (serving as mailing address for approximately 3,600 individuals), a Clothing Boutique (The Wardrobe at Broad Street Love, distributing 14,745+ clothing items annually), Personal Care & Hygiene distribution (671,030+ items including via a Community Hygiene Truck), Medical Services (co-located health clinic with Philadelphia FIGHT), Legal Services (weekly clinics with Homeless Advocacy Project and Defender Association), Spiritual Services, and a Concierge Program (23,770+ guests served in 2024) providing personalized navigation of housing, employment, healthcare, and benefits. The Concierge & Guest Relations program serves as the central hub connecting guests to all services. The organization operates Monday-Friday from 11:30am-3pm from its location at 315 S. Broad Street in Center City Philadelphia, andwelcomes over 400 guests daily.
Differentiator
Problem solved
Functional benefit
Brands
- The Wardrobe at Broad Street Love: A clothing boutique partnership with The Wardrobe organization, providing guests with a curated selection of clean, gently-used clothing through a dignified shopping experience.
Products and services
- Meals Program
- Mail Program Provides a secure mailing address for individuals experiencing homelessness or housing instability. Serves as mailing address for approximately 3,600 individuals. Open Monday-Friday 11:30am-3pm. Enables benefits enrollment, employment, voter registration, and identity document receipt.
- The Wardrobe at Broad Street Love (Clothing Boutique) Provides guests with a dignified shopping experience offering clean, gently-used clothing. In 2024, distributed 14,745 clothing items to 3,247 guests. Shopping by appointment on Thursdays 11:30am-2pm. Mending services offered Tuesdays and Thursdays 11:30am-2pm via the Broad Street Menders program.
- Personal Care & Hygiene Program Distributes personal care essentials including soap, deodorant, toothpaste, socks, and undergarments. Items distributed Wednesdays 11:30am-1:30pm. Also operates the Community Hygiene Truck in partnership with Trinity Health Mid-Atlantic, serving 13,880 individuals through five partner sites across Philadelphia.
- Concierge & Guest Relations Personalized case management helping guests navigate complex systems including housing, employment, medical support, and benefits. Each Concierge has an area of focus including medical/behavioral health, housing, community integration (re-entry), and outreach. Provided support to 23,770 guests in 2024. Also includes Guest Relations & Community Safety specialists who provide welcoming presence during open hours.
- Spiritual Services Program Provides person-centered spiritual care welcoming guests of all faiths and backgrounds. Offers guidance through conversation and creative expression. Partners with organizations including the Philadelphia Museum of Art for art-based spiritual programming.
- Medical Services Provides on-site physical and behavioral health services in partnership with local healthcare organizations including Keystone, Community Behavioral Health (CBH), Geisinger, Jefferson Health Plans, and Philadelphia FIGHT (which staffs a federally-qualified health clinic within the BSL building). Services include health screenings, vaccinations, and specialist referrals.
- Legal Services Provides free legal clinics in partnership with Homeless Advocacy Project (Wednesdays 11:30am-2pm) and Defender Association of Philadelphia (3rd Monday of each month 11:30am-2pm). HAP helps with civil legal issues including identity documents, SSI/SSDI benefits, veterans benefits, and family law. Defender Association provides support for individuals facing criminal charges.
- Other Services Connects guests to additional services including housing assistance, medical and behavioral health services, and public benefits through partnerships with local organizations. Also provides special programming such as vaccination clinics and voter registration drives.
Quantifiable outcome
- 865,800 meals served in 2024
- +4 more outcomes
Companies that use Broad Street Love
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles3 records
Broad Street Love technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Broad Street Love partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and supporting.
- Carversville Farm FoundationcoreProvides locally-grown, organic ingredients for the daily meal program. Partnership ensures fresh, nutritious food for guests.
- The WardrobecorePartnership to manage clothing boutique with professional merchandising. Clothing donations dropped at their 4th Street location, inventory curated for BSL guest needs. Launched April 2024 with Sarah Ralston Foundation innovation grant.
- Trinity Health Mid-AtlanticcorePartnership for Community Hygiene Truck that distributes personal care items across Philadelphia at five partner sites.
- Philadelphia FIGHTcoreStaffs a federally-qualified health clinic housed within the Broad Street Love building, providing primary care and health services.
- KeystonesupportingPartner for behavioral health services offered to guests.
- Community Behavioral Health (CBH)supportingPartner for behavioral health services and referrals.
- GeisingersupportingHealth partner providing services and referrals for guests.
- Jefferson Health PlanssupportingHealth partner providing services and referrals for guests.
- Homeless Advocacy Project (HAP)coreWeekly free legal clinic on-site Wednesdays 11:30am-2pm. Helps with identity documents, SSI/SSDI benefits, veterans benefits, disability benefits, and family law.
- Defender Association of PhiladelphiasupportingMonthly free legal clinic on-site (3rd Monday of month) providing support for individuals facing criminal charges.
- The Menders (Broad Street Menders)supportingVolunteer group providing free clothing repair and alteration services Tuesdays and Thursdays. Also serves Hub of Hope and Face to Face in Germantown.
- Philadelphia Museum of ArtsupportingTeaching artists from PMA lead weekly open art table as part of guest services, supporting creative expression and healing.
- Agency MsupportingLocal full-service advertising firm that led the brand evolution from Broad Street Ministry to Broad Street Love in 2024.
- Bridging the Gaps ProgramsupportingConnects health professions students from regional universities with community-based organizations. Drexel University medical students serve internships at BSL.
Scale indicators10 records
Recent moves7 records
Expansion highlights6 records
Broad Street Love competitors and assessment
Company assessmentDirect peers
- Project HOME: Philadelphia-based nonprofit operating comprehensive services for individuals experiencing homelessness and deep poverty, including meals, mail services, case management, healthcare, and housing — directly comparable to Broad Street Love's integrated hub model in the same city.
- Glide Foundation: San Francisco-based nonprofit offering daily meals, social services, and case management rooted in a 'radical hospitality'-style dignified service model. Closest national analogue to BSL's restaurant-style meals + wraparound services approach.
- Hub of Hope: Daytime services hub in Center City Philadelphia serving guests experiencing homelessness with meals, showers, mail, and case management. Explicitly referenced in BSL's own partner ecosystem (The Menders serve both BSL and Hub of Hope), confirming tight operational comparability.
- St. Anthony Foundation: San Francisco nonprofit providing daily meals, clothing, social services, and wellness care through an integrated campus model. Strong analogue to BSL's single-location comprehensive services hub.
- Bethesda Project: Philadelphia nonprofit providing shelters and supportive services for men and women experiencing chronic homelessness, including case management and pathways to housing. Comparable in mission focus and Philadelphia geography.
- Cathedral Kitchen: Camden, NJ-based nonprofit operating a large community kitchen and meals program alongside case management and supportive services for those experiencing poverty — directly comparable to BSL's meals-and-case-management model in the greater Philadelphia region.
- Face to Face: Germantown (Philadelphia) nonprofit offering meals, case management, mail services, and social support to individuals facing homelessness and poverty. Mentioned in BSL's partner ecosystem (The Menders also serve Face to Face), confirming direct operational overlap.
Broad incumbents
- Catholic Social Services of the Archdiocese of Philadelphia: Larger, established Philadelphia-area social services organization operating housing, food, refugee resettlement, and behavioral health programs across multiple sites. Comparable mission with broader scope and infrastructure than BSL's single-hub model.
- Salvation Army Greater Philadelphia: National nonprofit operating meal programs, shelter, and case management in Philadelphia. Overlaps with BSL on meals and supportive services but operates at significantly larger scale and geographic footprint.
Regional players
- Philabundance: Greater Philadelphia regional food bank distributing food across a multi-county service area. Comparable on food-distribution mission but operates a wholesale/agency model rather than BSL's direct-to-guest hub model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Broad Street Love social profiles
Digital presenceBroad Street Love financial estimates
Financial estimateRevenue estimate
Valuation estimate
Broad Street Love leadership team
Management profileNumber of profiles
Profiles6 records
Broad Street Love funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Broad Street Love M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Broad Street Love
What does Broad Street Love do?
Broad Street Love provides free, in-person stabilizing services to individuals experiencing deep poverty in Philadelphia from a single walk-in hub at 315 S. Broad Street. Its integrated service portfolio includes daily chef-prepared meals, a secure mailing address, a clothing boutique, personal care and hygiene distribution, on-site medical and behavioral health services, free legal clinics, spiritual care, and personalized concierge case management. The organization is funded entirely by charitable contributions and does not charge guests for any service.
Is Broad Street Love a public or private company?
Broad Street Love is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Broad Street Love founded?
Broad Street Love was founded in 2005. It employs 11 to 50 people.
Where is Broad Street Love based?
Broad Street Love is headquartered in Philadelphia, United States, in the North America region.
How does Broad Street Love make money?
Four revenue lines are on record. Individual Donations are the primary driver. The others are corporate Sponsorships, in-Kind Donations and special Events.
Who are Broad Street Love's main competitors?
Direct peers on record are Project HOME, Glide Foundation, Hub of Hope, St. Anthony Foundation, Bethesda Project, Cathedral Kitchen and Face to Face. Broad incumbents are Catholic Social Services of the Archdiocese of Philadelphia and Salvation Army Greater Philadelphia. Philabundance is listed as a regional player.
Does Broad Street Love have an API?
No public API is recorded for Broad Street Love.
What industry is Broad Street Love in?
Broad Street Love's product category is Social Services (Homeless and Poverty Services). Its primary akta.pro industry code is BPAGAEAL, Community Centers & Neighborhood Support Services. Its NAICS code is 624210 and its SIC code is 8090.