Bromley Homeless

What Bromley Homeless does

Bromley Homeless CIO (Registered Charity No. 1186655) is a UK charitable incorporated organisation providing comprehensive homelessness support services to adults facing homelessness in the London Borough of Bromley. Formed on 25 September 2021 through the merger of The Bromley Homeless Shelter and Bromley Churches Housing Action (LATCH), the charity operates a wraparound service model from its headquarters at the United Reformed Church, 20 Widmore Road, Bromley. The model comprises an Advice Service for housing and benefits advocacy, a Day Centre providing hot meals and safe space, a 5-bedroom seasonal Winter Night Shelter, a Hosting Service matching vetted host families with at-risk individuals (rent typically funded by housing benefit at over £100/week), an NRPF (No Recourse to Public Funds) Hosting Programme for asylum seekers and refugees, an in-house Medical Clinic partnered with Bromley GP Alliance, therapy services, a Starter Pack Scheme distributing household goods to those moving into new tenancies, and a Food and Clothing Bank in partnership with Bromley Borough Food Bank. The charity reports a 98% success rate moving clients to permanent housing and a 97.9p-in-the-£1 service efficiency ratio.

The organisation is funded entirely through individual donations (JustGiving, CAF Donate), event-based fundraising (the annual Sleep Out, quiz nights, marathon runners, Swimalongs, charity concerts), corporate sponsorships (CareUK, Tamasha Restaurant, City Flooring Europe Ltd, Pedro Lounge), in-kind donations, and grants. No fees are charged to clients. The Winter Night Shelter 2024–25 — the first full season at the new fixed location — operated for 127 nights, delivered 585 guest nights, and was supported by 99 volunteers contributing approximately 4,648 hours, with over 1,700 hot drinks served. Operationally the charity uses standard non-profit infrastructure with no proprietary technology platform: WordPress website, JustGiving and CAF Donate for online giving, CharitySuite for event registration, and social media (Facebook, Instagram, LinkedIn, YouTube) for community outreach. There is no app, public API, or AI/ML capability described.

The charity operates with 11 paid employees, a substantial volunteer base, and a board of trustees whose backgrounds span UK rail governance, social housing development, chartered accountancy, IT governance, and charity-sector volunteer management. CEO Lydia Lewinson was appointed in 2025 from a local-authority homelessness background, and Mark Killick was appointed Chair of Trustees in July 2026, succeeding Julia Poulter. The Winter Shelter 2024–25 followed a period of structural reinforcement, including the launch of the new fixed-location shelter, the formalisation of the NRPF programme, and rising client intake (over 100 new clients seen June–September 2025).

Name

Bromley Homeless

Legal name

Bromley Homeless CIO

Website

https://bromleyhomeless.org

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Bromley Homeless CIO (Charity No. 1186655) is a UK registered charity providing emergency shelter, advice, hosting, medical, and reintegration services to adults facing homelessness in the London Borough of Bromley, funded by donations and event-based fundraising.

Ownership category

akta.pro rank

Product category

Homelessness Support Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Emergency Shelter, Camp Coordination & Camp Management (CCCM) (BPADADAB)

Keywords

• Homelessness support services
• Charity day centre
• Housing advice services
• Emergency night shelter
• Food bank assistance

Headquarters

HQ city

Bromley

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Individual Donations: One-time and recurring donations from individuals, facilitated via JustGiving, CAF Donate, and direct cash/cheque. The charity states that 97.9p of every pound donated goes directly to service delivery.
2. Event-Based Fundraising: Revenue from organized events including Sleep Out, quiz nights, marathon runs, Swimalongs, charity concerts, and sponsored walks. These events generate ticket sales, sponsorship, and peer-to-peer fundraising.
3. Corporate Sponsorship and Partnerships: Support from corporate sponsors (e.g., CareUK matching donations, Tamasha Restaurant donating meals, City Flooring Europe Ltd donating flooring, Tamasha donating dinner). Growing interest in formal corporate sponsorship agreements.
4. Government / Housing Benefit Revenue: Hosting placements are typically paid by clients' Universal Credit / housing benefit at a rate of over £100 per week. This represents income to hosts (not directly to the charity), but enables the hosting model to function without cost to the charity.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Bromley Homeless CIO is a registered charity (No. 1186655) in the London Borough of Bromley, UK, providing direct support to individuals and families experiencing or at risk of homelessness. The organisation delivers a day centre, housing advice service, winter night shelter, hosting service, food bank, starter pack scheme, medical and therapy clinics, and an NRPF (No Recourse to Public Funds) programme, formed through the merger of Bromley Homeless Shelter and LATCH in 2021.

Product overview

Bromley Homeless is an award-winning homeless charity serving the London Borough of Bromley. The organization operates a multi-service model comprising: a Day Centre providing hot meals, WiFi, and community space; an Advice Service offering housing and benefits support; a five-bedroom Winter Night Shelter (seasonal, volunteer-run); a Hosting Service that matches at-risk individuals with host families; a Starter Pack Scheme distributing household goods to those moving into new accommodation; a Medical Clinic in partnership with Bromley GP Alliance; Therapy/Counselling services; and a Food and Clothing Bank. Additional specialized services include an NRPF Hosting Programme and an annual Sleep Out fundraising event. The charity merged in 2021 (Charity No. 1186655) combining The Bromley Homeless Shelter and Bromley Churches Housing Action (LATCH), and achieved a 98% success rate for helping clients move into permanent housing.

Differentiator

Problem solved

Functional benefit

Products and services

• Day Centre

Quantifiable outcome

• 98% success rate moving clients to permanent housing
• +6 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered core and minor.

• Bromley GP AlliancecoreStrategic or Co-development PartnerPartnership delivering the Multi-Disciplinary Medical Clinic at Bromley Homeless, providing GP services, vaccinations, health checks, mental health support, drug/alcohol referrals, and podiatry. This partnership won the Innovate Awards 2022 'Innovation Helping Address Health Inequalities' and the Mary Cooke Award. The clinic operates every Thursday during winter season.
• United Reformed Church (Bromley)coreStrategic or Co-development PartnerHost of Bromley Homeless headquarters, day centre, and offices at 20 Widmore Road, Bromley. The church provides the physical location and ongoing partnership, including hosting the Winter Night Shelter and community events. A foundational partner enabling the charity's operations.
• Bromley Churches Housing Action (LATCH)coreStrategic or Co-development PartnerLATCH merged with The Bromley Homeless Shelter in 2021 to form the current Bromley Homeless charity (Charity No. 1186655). The merger brought together the housing action work of local churches under a single organization.
• CGL Bromley (Change, Grow, Live)minorStrategic or Co-development PartnerDrug and alcohol support service partner, referenced as part of the Multi-Disciplinary Clinic team. Provides specialist support for clients dealing with addiction, integrated into the wraparound service model.
• Oxleas NHS Foundation TrustminorStrategic or Co-development PartnerNHS trust providing appointments as part of the Multi-Disciplinary Clinic offering holistic care to homeless clients. Contributed to the clinic's second year of operation.
• Penge Church Housing AssociationminorStrategic or Co-development PartnerHousing association partner that helped place client John into permanent accommodation within four weeks. A key partner in the housing pathway, providing vacant properties for Bromley Homeless clients.
• Trussell TrustminorStrategic or Co-development PartnerEnd Hunger Together — referenced as a supporter of the shelter in Autumn 2024 newsletter. The Trussell Trust supports food security for the shelter operation.
• Rotary BeckenhamminorGTM or Marketing PartnerChose Bromley Homeless as the beneficiary charity for their Swimalong event. 31 swimmers raised over £2,300. Rotary provides fundraising platform and community network access.
• Bromley Little TheatreminorGTM or Marketing PartnerProvides charity preview performances of productions, selling 50 seats at £12.50 each to Bromley Homeless supporters. Recurring annual partnership generating revenue and community engagement.
• Tamasha Restaurant (Bromley)minorGTM or Marketing PartnerLong-standing supporter that donates Indian cuisine for the Sleep Out evening meal. Has generously provided this support for multiple years, reducing event costs and enhancing supporter experience.
• Community Links BromleyminorGTM or Marketing PartnerHosted the #bromleyvols2022 awards where Bromley Homeless volunteers were recognized as award winners. Provides a platform for local volunteer recognition.
• St Peter & St Paul’s Church (Hayes)minorStrategic or Co-development PartnerOriginal host of the Starter Pack Scheme (run by Ed and Ann Tree for a decade). Currently hosting donation sessions at St Peter & St Paul’s Youth Centre. Key church partner in the community network.
• CareUKminorGTM or Marketing PartnerEmployer of Foxbridge Care Home staff who raised £529, which CareUK offered to double. Demonstrates growing corporate engagement.
• City Flooring Europe LtdminorGTM or Marketing PartnerDonated all new flooring at the Winter Night Shelter (Autumn 2024). In-kind donation enabling the shelter's fixed-location facilities.
• Pedro Lounge (Bromley)minorGTM or Marketing PartnerLocal café bar that raised £1,080 for Bromley Homeless through fundraising activities.
• Bromley Borough Food BankminorStrategic or Co-development PartnerProvides food bank and fuel vouchers in partnership with Bromley Homeless, referenced as helping meet increased demand for food bank support in summer 2025.

Scale indicators17 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Crisis UK: National homelessness charity delivering year-round services, Christmas shelters, and housing advice. Comparable wraparound model (shelter, advice, health, education) and UK charity fundraising mechanics.
• The Passage: London homelessness charity providing day centre services, resettlement support, and resource centres for rough sleepers. Closely comparable day-centre-plus-rehousing model.
• Centrepoint: UK charity focused on youth homelessness, running emergency accommodation, helpline, and tenancy support. Directly comparable service model (shelter + housing + advice) and target population overlap with Bromley Homeless's sofa-surfer and hosting work.
• St Mungo's: One of the largest UK homelessness charities providing emergency accommodation, hostels, and supported housing across London and the South. Highly comparable mission, service mix (shelter + supported housing + advice), and London operating footprint.
• Depaul UK: Charity supporting people experiencing homelessness and exclusion through emergency accommodation, supported lodgings, and night-stop services. Closely comparable hosting/supported-lodgings model to Bromley Homeless's Hosting Service.
• Glass Door Homeless Charity: London-based charity providing emergency winter night shelters and casework support across multiple church-network sites. Directly comparable church-network-driven seasonal shelter model and volunteer base.
• Emmaus UK: UK federation supporting people out of homelessness through residential communities and companion support. Comparable move-on housing pathway and charity-supported-lodgings concept.
• Thames Reach: London-focused homelessness charity providing outreach, hostels, housing support, and employment services. Directly comparable London operating geography and mix of emergency shelter plus housing pathway services.
• Single Homeless Project (SHP): London charity supporting single people experiencing homelessness through hostels, private rented sector access, and support services. Highly comparable supported-lodgings and move-on housing focus.

Broad incumbents

• Shelter: National housing and homelessness charity providing advice, campaigning, and housing services. Comparable housing-advice and homelessness focus, but operates at national scale as a broader incumbent rather than a local specialist.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@BromleyHomeless
• Facebookfacebook.com/BromleyHomeless
• LinkedInlinkedin.com/company/bromley-homeless
• Instagraminstagram.com/bromleyhomeless

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Bromley Homeless